User's Manual

56 HP HDTV User’s Guide
Remote control questions
Symptom Remedy
The remote control does not work. Check the following, and try the proposed solution:
■ Make sure that the batteries are inserted with the polarity properly
aligned.
■ Make sure that the remote control batteries are fresh. If they are worn
out, replace them with new batteries.
■ Make sure that the remote control is within correct operating range.
■ Make sure that the remote sensor window on the front of the TV is not
under too much light, direct sunlight, or strong artificial light.
■ Make sure that there are no obstacles are between the remote control
and the sensor window on the front of the TV.
■ Make sure that the remote control is aimed at the TV and is not farther
than 16.4 feet (5 meters) away.
The remote control does not control
other home entertainment equipment.
This is not a universal remote control. It works only with your HP TV.
My universal remote control does not
find an HP TV code.
If you want to program a universal remote control to operate your HP TV,
if HP is not listed in the supported brand codes, use a Philips TV code.
The HP remote control transmits Philips-licensed remote control codes.
After programming your universal remote control with a Philips TV code,
it can operate your HP TV functions for: volume, mute, power, and input
source.
I cannot add a channel to the Fav
button favorite channel list.
To be able to add a channel to the favorites list, the channel must be in
the channel list. The Setup Wizard, or the Auto Scan in the OSD Channel
menu, creates the channel list when it searches for channels. Run the
Setup Wizard or the Auto Scan; see “Starting the Setup Wizard” on
page 42, or “Searching for channels” on page 34.