HP SmartStream 3D Command Center 3.2 installation and troubleshooting guide

Technical Newsletter | HP SmartStream 3D Command Center 3.2 installation and troubleshooting guide
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Benefits
With this software installed, Cloud Connectivity is enabled, providing you the following benefits:
• Remote troubleshooting, minimizing printing downtime.
• Transforming devices to smart devices. This is made possible in part by applying statistical analysis and machine
learning techniques to data gathered from connected devices. The installed base of connected devices combined with
Cloud intelligence makes up the HP Jet Fusion 3D Cloud Ecosystem. Improvements may be deployed via device
firmware updates or other means.
• Additional functionality, services, and solutions that evolve and improve over time.
• Predictive device maintenance to anticipate required maintenance and part replacement, thereby minimizing printing
downtime through planned interventions.
• Machine learning to maximize part quality based on printing parameters and device models that adapt and evolve over
time.
• Consistent and predictable part outcomes based on product and process improvement driven from aggregated system
telemetry and usage data.
• Productivity. Your production information always available. Anywhere, anytime access to the status of your HP 3D
solutions. Connection with HP PrintOS enables device status and production parameter monitoring from any web
browser or mobile device, from anywhere in the world.
• Monitor KPIs effortlessly. Compare your productivity anonymously to other HP Jet Fusion 3D devices’ users.
Productivity data may include packing densities, utilization indices, material recycling percentages, and more.
• Better planning and increased efficiency.
Requirements
• Intel processor with four virtual cores.
• 8 GB of RAM.
• 400 GB of free hard disk space. Ethernet, IPv4, 100 Mb/s.
• Microsoft Windows 10 (64-bit), Windows Server 2012 R2 up to Windows Server 2016.
• Internet connection, ADSL or better.
• Shielded CAT-6 LAN cables to connect the printer and Processing Station to your LAN.
• Configure firewall or antivirus to allow software to connect to the Internet (HP Cloud).
• This software version is mandatory with devices having firmware versions TATDAG_14_18_05.X or higher.
• It is not backwards-compatible with firmware versions older than TATDAG_14_18_05.X, so be sure you also upgrade your
firmware to the latest version for all devices after you install this version.
• Maximum number of devices supported by a single Command Center server is 45.