User Guide
© 2015 Hewlett-Packard Development Company, L.P. HDMI, the HDMI Logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
About This Guide This guide provides information on monitor features, setting up the monitor, and technical specifications. WARNING! Indicates a hazardous situation that, if not avoided, could result in death or serious injury. CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury. NOTE: Contains additional information to emphasize or supplement important points of the main text. TIP: Provides helpful hints for completing a task.
iv About This Guide
Table of contents 1 Getting Started ............................................................................................................................................. 1 Important safety information ............................................................................................................................... 1 Product features and components ........................................................................................................................ 2 Features .........
4 Maintaining the monitor .............................................................................................................................. 25 Maintenance guidelines ....................................................................................................................................... 25 Cleaning the monitor ........................................................................................................................................... 25 Shipping the monitor .........
1 Getting Started Important safety information An AC power cord is included with the monitor. If another cord is used, use only a power source and connection appropriate for this monitor. For information on the correct power cord set to use with the monitor, refer to the Product Notices provided on the optical disc or in your documentation kit. WARNING! To reduce the risk of electric shock or damage to the equipment: • Plug the power cord into an AC outlet that is easily accessible at all times.
Product features and components Features The monitor features include the following: 2 ● 50.8 cm (20-inch) diagonal viewable screen area with 1600 x 900 resolution, plus full-screen support for lower resolutions; includes custom scaling for maximum image size while preserving original aspect ratio ● 54.61 cm (21.
● HP Display Assistant software for adjusting monitor settings and enabling the theft deterrence features (refer to the HP Display Assistant User Guide on the optical disc included with your monitor) ● HDCP (High-Bandwidth Digital Content Protection) copy protection on all digital inputs ● Software and documentation optical disc that includes monitor drivers and product documentation ● Energy saver feature to meet requirements for reduced power consumption NOTE: For safety and regulatory information
Front bezel controls Control 1 Function Menu button Opens and closes the OSD menu. NOTE: To activate the Menu button and the Function buttons, press any of the buttons so that the button labels appear on the screen. 2 Function buttons Use these buttons to navigate through the OSD menu based on the indicators next to the buttons that are activated while the OSD menu is open. NOTE: You can reconfigure the Function buttons in the OSD menu to quickly select the most commonly used operations.
Setting up the monitor Installing the monitor stand CAUTION: Do not touch the surface of the LCD panel. Pressure on the panel may cause non-uniformity of color or disorientation of the liquid crystals. If this occurs, the screen will not recover to its normal condition. 1. Lay the display head face down on a flat surface covered by a clean, dry cloth. 2. Slide the top of the mounting plate (1) on the stand under the upper lip of the recess in the back of the panel. 3.
2. Before connecting the cables, route the cables through the cable routing hole in the center of the stand. 3. Connect a video cable. NOTE: The monitor will automatically determine which inputs have valid video signals. The inputs can be selected by pressing the Menu button to access the On-Screen Display (OSD) menu and selecting Input Control. ● 6 Connect a VGA cable to the VGA connector on the rear of the monitor and the other end to the VGA connector on the source device.
● Connect a DisplayPort cable to the DisplayPort IN connector on the rear of the monitor and the other end to the DisplayPort connector on the source device. ● Connect an HDMI cable to the HDMI connector on the rear of the monitor and the other end to the HDMI connector on the source device.
4. Connect the Type B connector of the USB upstream cable to the USB upstream port on the rear of the monitor Then connect the cable’s Type A connector to the USB downstream port on the source device. 5. Connect one end of the AC power cord to the power connector on the rear of the monitor, and the other end to an AC outlet. WARNING! To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
Adjusting the monitor 1. Tilt the display head forward or backward to set it to a comfortable eye level. 2. Swivel the display head to the left or right for the best viewing angle.
3. Adjust the monitor’s height to a comfortable position for your individual workstation. The monitor’s top bezel edge should not exceed a height that is parallel to your eye height. A monitor that is positioned low and reclined may be more comfortable for users with corrective lenses. The monitor should be repositioned as you adjust your working posture throughout the work day. 4. You can pivot the display head from landscape to portrait orientation viewing to adapt to your application. a.
Turning on the monitor 1. Press the Power button on the computer to turn it on. 2. Press the Power button on the front of the monitor to turn it on. CAUTION: Burn-in image damage may occur on monitors that display the same static image on the screen for 12 or more consecutive hours of nonuse. To avoid burn-in image damage on the monitor screen, you should always activate a screen saver application or turn off the monitor when it is not in use for a prolonged period of time.
Removing the monitor stand You can remove the display head from the stand to install the display head on a wall, a swing arm, or other mounting fixture. CAUTION: Before beginning to disassemble the monitor, be sure that the monitor is turned off and all cables are disconnected. 1. Disconnect and remove all cables from the monitor. 2. Lay the monitor face down on a flat surface covered by a clean, dry cloth. 3. Push up on the latch near the bottom center of the monitor (1). 4.
2. Remove the four screws from the VESA holes located on the rear of the display head. 3. Install the mounting plate to the wall or swing arm of your choice using the four screws that were removed from the VESA holes on the rear of the display head.
Installing a security cable You can secure the monitor to a fixed object with an optional cable lock available from HP.
2 Using the monitor Software and utilities The optical disc that comes with the monitor contains files you can install on the computer: ● an .INF (Information) file ● ICM (Image Color Matching) files (one for each calibrated color space) The Information file The .INF file defines monitor resources used by Microsoft Windows operating systems to ensure monitor compatibility with the computer’s graphics adapter.
Downloading from the Web If you do not have a computer or source device with an optical drive, you can download the latest version of .INF and .ICM files from the HP monitors support Web site. 16 1. Go to http://www.hp.com/support and select the appropriate country and language. 2. Select Drivers & Downloads, type your monitor model in the Find my product search field, and click Go. 3. If necessary, select your monitor from the list. 4. Select your operating system, and then click Next. 5.
Using the On-Screen Display (OSD) menu Use the On-Screen Display (OSD) menu to adjust the monitor screen image based on your preferences. You can access and make adjustments in the OSD menu using the buttons on the monitor's front bezel. To access the OSD menu and make adjustments, do the following: 1. If the monitor is not already on, press the Power button to turn on the monitor. 2.
Assigning the Function buttons Pressing one of the four front bezel Function buttons activates the buttons and displays the icons above the buttons. The factory default button icons and functions are shown below. Button Function 1 Menu Opens the OSD (On-Screen Display) menu. 2 Information Opens the Information menu. (Function button 1 assignable) 3 Next Active Input Switches the monitor's input source to the next active input.
Using Auto-Sleep Mode The monitor supports an OSD (On-Screen Display) menu option called Auto-Sleep Mode that allows you to enable or disable a reduced power state for the monitor. When Auto-Sleep Mode is enabled (enabled by default), the monitor will enter a reduced power state when the host PC signals low power mode (absence of either horizontal or vertical sync signal).
3 Support and troubleshooting Solving common problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Problem Possible Cause Solution Screen is blank or video is flashing. Power cord is disconnected. Connect the power cord. Monitor is off. Press the front bezel Power button. NOTE: If pressing the Power button has no effect, press and hold the Power button for 10 seconds to disable the Power button lockout feature.
Using the auto-adjustment function (analog input) When you first set up the monitor, conduct a Factory Reset of the computer, or change the resolution of the monitor, the Auto-Adjustment feature automatically engages, and attempts to optimize your screen for you.
Optimizing image performance (analog input) Two controls in the on-screen display can be adjusted to improve image performance: Clock and Phase (available in the OSD menu). NOTE: The Clock and Phase controls are adjustable only when using an analog (VGA) input. These controls are not adjustable for digital inputs. The Clock must first be set correctly since the Phase settings are dependent on the main Clock setting.
2. Press the Function buttons on the monitor front bezel that display up and down arrow icons to properly adjust the position of the image in the display area of the monitor. The Horizontal Position shifts the image left or right; the Vertical Position shifts the image up and down. Button lockouts Holding down the Power button or Menu button for ten seconds will lock out the functionality of that button. You can restore the functionality by holding the button down again for ten seconds.
Locating the serial number and product number The serial number and product number are located on a label on the rear of the display head. You may need these numbers when contacting HP about the monitor model. NOTE: You may need to partially pivot the display head to read the label.
4 Maintaining the monitor Maintenance guidelines ● Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls that are covered in the operating instructions. If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider. ● Use only a power source and connection appropriate for this monitor, as indicated on the label/back plate of the monitor. ● Turn the monitor off when not in use.
A Technical specifications NOTE: The product specifications provided in the user guide might have changed between the time of manufacturing and delivery of your product. For the latest specifications or additional specifications on this product, go to http://www.hp.com/go/ quickspecs/ and search for your specific monitor model to find the model-specific QuickSpecs. 50.8 cm/20–inch model Display 50.8 cm wide screen 20-inch wide screen Type TFT-LCD Viewable Image Size 50.
54.61 cm/21.5–inch model Display 54.61 cm wide screen 21.5-inch wide screen Type TFT-LCD Viewable Image Size 54.61 cm diagonal 21.5-inch diagonal Maximum Weight (Unpacked) 5.10 kg 11.24 lbs Height (highest position) 48.9 cm 19.25 inches Height (lowest position) 33.35 cm 13.13 inches Depth 19.00 cm 7.48 inches Width 51.4 cm 20.
Power Source 100–240 VAC 50/60 Hz Input Terminal One HDMI connector, one DisplayPort connector, one VGA connector 60.45 cm/23.8–inch model Display 60.45 cm wide screen 23.8-inch wide screen Type TFT-LCD Viewable Image Size 60.45 cm diagonal 23.8-inch diagonal Maximum Weight (Unpacked) 5.9 kg 13 lbs Height (highest position) 50.17 cm 19.75 inches Height (lowest position) 35.91 cm 14.14 inches Depth 4.95 cm 1.95 inches Width 55.72 cm 21.
Environmental Requirements Temperature Operating Temperature 5 to 35° C 41 to 95° F Storage Temperature -20 to 60° C -4 to 140° F Power Source 100–240 VAC 50/60 Hz Input Terminal One HDMI connector, one DisplayPort connector, one VGA connector 61 cm/24–inch model Display 61 cm wide screen 24-inch wide screen Type TFT-LCD Viewable Image Size 61 cm diagonal 24-inch diagonal Maximum Weight (Unpacked) 5.97 kg 13.16 lbs Height (highest position) 51.90 cm 20.
Depth 19.7 cm 7.8 inches Width 64.323 cm 25.
6 1280 × 1024 63.981 60.020 7 1440 × 900 55.935 59.887 8 1600 × 900 60.000 60.000 9 1680 × 1050 65.290 59.954 10 1920 × 1080 67.500 60.000 58 cm/23-inch model Preset Pixel Format Horz Freq (kHz) Vert Freq (Hz) 1 640 × 480 31.469 59.940 2 800 × 600 37.879 60.317 3 1024 × 768 48.363 60.004 4 1280 × 720 45.000 60.000 5 1280 × 800 49.702 59.810 6 1280 × 960 60.000 60.000 7 1280 × 1024 63.981 60.020 8 1440 × 900 55.935 59.887 9 1600 × 900 60.000 60.
60.45 cm/23.8-inch QHD model Preset Pixel Format Horz Freq (kHz) Vert Freq (Hz) 1 640 × 480 31.469 59.940 2 800 × 600 37.879 60.317 3 1024 × 768 48.363 60.004 4 1280 × 720 45.000 60.000 5 1280 × 800 49.702 59.810 6 1280 × 1024 63.981 60.020 7 1440 × 900 55.935 59.887 8 1600 × 900 60.000 60.000 9 1600 × 1200 75.000 60.000 10 1680 × 1050 65.290 59.954 11 1920 × 1080 67.500 60.000 12 1920 × 1200 74.556 59.885 13 2560 × 1440 88.787 59.
68.47 cm/27-inch QHD model Preset Pixel Format Horz Freq (kHz) Vert Freq (Hz) 1 640 × 480 31.469 59.940 2 800 × 600 37.879 60.317 3 1024 × 768 48.363 60.004 4 1280 × 720 45.000 60.000 5 1280 × 800 49.702 59.810 6 1280 × 1024 63.981 60.020 7 1440 × 900 55.935 59.887 8 1600 × 900 60.000 60.000 9 1600 × 1200 75.000 60.000 10 1680 × 1050 65.290 59.954 11 1920 × 1080 67.500 60.000 12 1920 × 1200 74.038 59.950 13 2560 × 1440 88.787 59.
Entering user modes The video controller signal may occasionally call for a mode that is not preset if: ● You are not using a standard graphics adapter. ● You are not using a preset mode. It this occurs, you may need to readjust the parameters of the monitor screen by using the on-screen display. Your changes can be made to any or all of these modes and saved in memory. The monitor automatically stores the new setting, and then recognizes the new mode just as it does a preset mode.
B Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies.
