User Guide - Windows 8.1

Using the fingerprint reader (select models only) ............................................................................... 82
Locating the fingerprint reader ........................................................................................... 82
10 Maintenance ................................................................................................................................................. 83
Adding or replacing memory modules ................................................................................................ 83
Cleaning your computer ..................................................................................................................... 85
Cleaning procedures .......................................................................................................... 86
Cleaning the display (All-in-Ones or Notebooks) .............................................. 86
Cleaning the sides or cover ............................................................................... 86
Cleaning the TouchPad, keyboard, or mouse ................................................... 86
Updating programs and drivers .......................................................................................................... 87
Using SoftPaq Download Manager .................................................................................................... 87
11 Backup and recovery .................................................................................................................................... 89
Backing up your information ............................................................................................................... 89
Performing a system recovery ............................................................................................................ 89
Using the Windows recovery tools ..................................................................................... 90
Using f11 recovery tools .................................................................................................... 90
Using Windows operating system media (purchased separately) ..................................... 91
Using Windows Refresh or Windows Reset ...................................................................... 92
Using HP Software Setup .................................................................................................. 92
12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) ........................................... 93
Using Computer Setup ....................................................................................................................... 93
Starting Computer Setup ................................................................................................... 93
Navigating and selecting in Computer Setup ..................................................................... 93
Restoring factory settings in Computer Setup ................................................................... 94
Updating the BIOS ............................................................................................................. 95
Determining the BIOS version ........................................................................... 95
Downloading a BIOS update ............................................................................. 95
Using MultiBoot .................................................................................................................................. 97
About the boot device order ............................................................................................... 97
Choosing MultiBoot preferences ........................................................................................ 97
Setting a new boot order in Computer Setup .................................................... 97
Dynamically choosing a boot device using the f9 prompt ................................. 98
Setting a MultiBoot Express prompt .................................................................. 98
Entering MultiBoot Express preferences ........................................................... 99
Using HP PC Hardware Diagnostics (UEFI) ...................................................................................... 99
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 99
Using HP Sure Start (select models only) ....................................................................... 100
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