HP EliteBook Folio 1020 G1 Notebook PC HP EliteBook Folio 1020 G1 Special Edition Notebook PC Maintenance and Service Guide
Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identication .................................................................................................................. 6
Display .................................................................................................................................................................... 6
Top .......................................................................................................................................................................... 7
TouchPad ............................................................................................................................................. 7
Lights ................................................................................................................................................... 8
Buttons, speakers, and ngerprint reader .......................................................................................... 9
Keys ................................................................................................................................................... 10
Left ....................................................................................................................................................................... 11
Right ..................................................................................................................................................................... 12
Bottom ................................................................................................................................................................. 13
Service tag ........................................................................................................................................................... 14
3 Illustrated parts catalog .............................................................................................................................. 15
Computer major components .............................................................................................................................. 15
Display assembly subcomponents, non-touch models ...................................................................................... 18
Bracket Kit ............................................................................................................................................................ 19
Mass storage devices ........................................................................................................................................... 20
Miscellaneous parts ............................................................................................................................................. 20
Sequential part number listing ........................................................................................................................... 22
4 Removal and replacement procedures preliminary requirements .................................................................... 28
Tools required ...................................................................................................................................................... 28
Service considerations ......................................................................................................................................... 28
Plastic parts ....................................................................................................................................... 28
Cables and connectors ...................................................................................................................... 28
Drive handling ................................................................................................................................... 29
Grounding guidelines ........................................................................................................................................... 29
Electrostatic discharge damage ........................................................................................................ 29
Packaging and transporting guidelines .......................................................................... 30
Workstation guidelines ................................................................................ 30
5 Removal and replacement procedures for Authorized Service Provider parts ................................................... 32
Component replacement procedures .................................................................................................................. 32
Unlocking the device and disabling Always On Remote Management (select HP devices only) ..... 32
v