Operating Environment Software Instruction Manual

Table 10 Information visible to service provider and organization administrators and users
Organization user
using Self Service
Portal
Organization
administrator using
Organization
Administrator Portal
Service provider user
using Self Service
Portal
Service provider
administrator using
ConsoleInformation
Not visible:
Other users
Users and groups
assigned to the
organization
Not visible:
Other organizations
Not visible:
Other users
Windows users and
groups associated
with each
organization
Users
1
Messages originating
from the user, from all
organizations to which
the user is a member
Messages from all
organization users'
requests
Messages from user’s
requests
UnrestrictedRequest messages
Services created by
the user
Services created by all
organization users
Services created by
the user
UnrestrictedServices
2
1
Users can belong to more than one Windows group; out-of-band information sharing can occur.
2
Service names must be unique within an organization, but different organizations can use the same name. However, a
service provider administrator or user cannot create a service with a name that is being used by an organization.
Creating an organization
Using the infrastructure orchestration console, the service provider administrator must create an
organization in the Organization tab before an organization administrator can log in to the
infrastructure orchestration organization administrator portal.
When it is created, each organization has a unique name and a unique identifier of the form
org<string of decimal digits>. The organization identifier is used in the names the of
the local Windows Groups on the CMS that contain the organization administrators and users.
The organization identifier is unchanged when an organization is renamed.
To create an organization:
1. From the infrastructure orchestration console Organization tab, click Create. The Create new
Organization page appears.
154 Multi-tenancy in Matrix infrastructure orchestration