User's Manual

61
Troubleshooting
Problem Solution
The computer (or part of it) doesn’t seem to
be working.
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■ It’s possible that a voltage spike, power outage, or brownout has occurred.
Symptoms of voltage spikes include a flickering video display, unexpected computer
startups, and the computer not responding to your commands. A voltage spike can
occasionally corrupt or destroy files, so it is a good idea to consistently make
backup copies of your data files. Prevent voltage spikes by installing a surge
suppressor made for use with computers between the power outlet and the computer
power cord.
The computer doesn’t make any sound. ■ Press the Mute button on the keyboard to see if the Mute feature is turned on.
■ Use the keyboard controls to increase the volume.
■ Click the Volume icon on the taskbar. Increase the volume, and make sure the
Mute box is not checked.
■ If your speakers have a power button, check whether it is turned on and whether the
power supply is connected to the power source.
■ Check the speaker connections.
■ Remove the headphone connection.
When I push one of the special or
multimedia buttons on the keyboard,
nothing happens.
Check the button configuration. To configure the button:
1 Click Start on the taskbar.
2 Click Control Panel.
3 Click Printers and Other Hardware, if it is present.
4 Double-click Keyboard.
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