Warranty and Support Guide 1 Year Parts and Labor 1 Year Technical Telephone Support 24 Hours a Day, 7 Days a Week Before contacting HP Total Care, it’s important to have the following information handy. Please take a moment to write down your product information for future reference.
Don’t Forget to Register! Click ”Register with HP” on your desktop or go to: http://www.register.hp.com NOTE: You can view your PC product number, model number, and serial number by pressing the Ctrl, Alt, and S keys on the keyboard at the same time. Registration is quick, easy and offers: • • 2 E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to the product(s) you own.
Where to Get Help HP offers a wide variety of service and support options, which are available around the clock for HP customers with products that are either in or out of warranty. Options to use when you need help: 1 Check the setup poster and product documentation for help with setting up and using your PC. 2 Use the support tools right on your PC. Help & Support Center for help with hardware and software questions. Click Start and then click Help and Support.
Warranty and License Information HP Total Care HP Total Care provides fast, friendly, and effective expert advice for all your HP products. If you have a question or if a problem arises, we offer extensive service and support options around the clock to better handle your needs. Go to your PC’s Help and Support Center for the fastest resolutions. For more information on your support and services options visit: http://www.hp.com/go/totalcare Or http://www.hp.
Protect Your Investment Protect your investment by purchasing an Extended Service Plan. Allow Total Care to provide you with total peace of mind, while you get the most out of your investment. Service coverage begins on product purchase date and you must purchase the service within the first year after purchasing the computer. The hardware service offering will be determined based on the outcome of system self-test programs run by the customer through the initial call to HP Total Care.
This Limited Warranty applies only to HP-branded and Compaq-branded hardware products (collectively referred to in this Limited Warranty as ”HP Hardware Products”) sold by or leased from Hewlett-Packard Company, its worldwide subsidiaries, affiliates, authorized resellers, or country/region distributors (collectively referred to in this Limited Warranty as ”HP”) with this Limited Warranty. The term ”HP Hardware Product” is limited to the hardware components and required firmware.
Exclusive Remedy TO THE EXTENT ALLOWED BY APPLICABLE LOCAL LAW, THESE TERMS AND CONDITIONS CONSTITUTE THE COMPLETE AND EXCLUSIVE WARRANTY AGREEMENT BETWEEN YOU AND HP REGARDING THE HP HARDWARE PRODUCT YOU HAVE PURCHASED OR LEASED.
Customer Self Repair Warranty Service In countries/regions where it is available, your HP Limited Warranty may include a Customer Self Repair warranty service. If applicable, HP will determine in its sole discretion that customer self repair is the appropriate method of warranty service. If so, HP will ship approved replacement parts directly to you to fulfill your HP Hardware Product warranty service. This will save considerable repair time.
It is your responsibility to contact non-HP manufacturers or suppliers for their warranty support. Software Technical Support Software Technical Support for your HP Software, HP preinstalled third-party software and third-party software purchased from HP is available from HP via multiple contact methods, including electronic media and telephone, for ninety (90) days from date of purchase. See ”Contacting HP” for online resources and telephone support.
e. Freeware. Notwithstanding the terms and conditions of this EULA, all or any portion of the Software Product which constitutes non-proprietary HP software or software provided under public license by third parties (”Freeware”), is licensed to you subject to the terms and conditions of the software license agreement accompanying such Freeware whether in the form of a discrete agreement, shrink wrap license or electronic license terms accepted at time of download.
10. LIMITATION OF LIABILITY. Notwithstanding any damages that you might incur, the entire liability of HP and any of its suppliers under any provision of this EULA and your exclusive remedy for all of the foregoing shall be limited to the greater of the amount actually paid by you separately for the Software Product or U.S. $5.00.
DECLARATION OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 Manufacturer’s Name: Manufacturer’s Address: Hewlett-Packard Company 10500 Ridgeview Court Cupertino, CA 95014 declares that the product(s) Product: Model Number(s): Product Options: Personal computer S0000, SR1000, SA4000, m000, m1000, m5000, d1000, a000, t000, x5000, w1000 series, a1000, t3000, d4000, w5000, m7000 All conforms to the following Product Specifications: Safety: IEC 60950: 1999 / EN60950: 2000 IEC 60825-1:1993 +A1 / EN
Operating Specifications Electrical ratings: AC INPUT 100–240V , 4A 50–60 HZ Operating temperature: 5° to 35° C Storage temperature: –30° to 65° C Operating humidity: 15 to 80% @ 26° C Operating altitude: 0–2286 m Storage altitude: 0–4572 m Regulatory and Safety Information WARNING: Text set off in this manner indicates that failure to follow directions could result in damage to equipment, loss of information, bodily harm, or loss of life.
Consumer Information and FCC Requirements Telephone Connection • This equipment complies with Part 68 of the Federal Communications Commission rules. These rules permit this device to be directly connected to the telephone network. Standardized jacks are used for these connections. This equipment should not be used on party lines or coin lines.
WARNING: The Load Number .9 assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop; this is used by the device to prevent overloading. The termination on a loop may consist of any combination of devices, subject only to the requirement that the sum of the Load Numbers does not exceed 100.
Laser Safety Statement Class 1 LED Product The CD and DVD drives contain a laser system and are classified as a ”Class 1 Laser Product” under a U.S. Department of Health and Human Services (DHHS) Radiation Performance standard according to the Radiation Control for Health and Safety Act of 1968. 7 6 Should the unit ever require maintenance, contact an authorized service location.
Printed in
