Warranty and Support Guide Before contacting HP Customer Support Center, it’s important to have the following information handy. Please take a moment to write down your product information for future reference.
Where to Get Help Follow these steps when you need help from HP: 1 Check the setup poster and the Getting Started Guide for help with setting up and using your PC. 2 For faster help, be sure to register your HP Pavilion Desktop PC by e-mail or on the Web at http://register.hp.com or by phone. 3 Use Help on your PC to get help with your hardware and software. Click Start, and then click Help and Support. 4 For help online, go to the HP Customer Care Center Web site at: http://www.hp.
Are You Missing Components? Check the contents of the PC box after you’ve purchased your PC. If any components are missing, you have 30 days to contact HP Customer Care for replacement. After this period, you may be charged for these components. Hardware Limited Warranty HP Product Duration Hardware One-year limited warranty Software One-year technical support General Terms This HP Hardware Limited Warranty gives you, the customer, express limited warranty rights from HP, the manufacturer.
HP warrants that the HP Hardware Products that you have purchased or leased from HP are free from defects in materials or workmanship under normal use during the Limited Warranty Period. The Limited Warranty Period starts on the date of purchase or lease from HP, or from the date HP completes installation. Your dated sales or delivery receipt, showing the date of purchase or lease of the product, is your proof of the purchase or lease date.
Limitation of Liability IF YOUR HP HARDWARE PRODUCT FAILS TO WORK AS WARRANTED ABOVE, HP’S MAXIMUM LIABILITY UNDER THIS LIMITED WARRANTY IS EXPRESSLY LIMITED TO THE LESSER OF THE PRICE YOU HAVE PAID FOR THE PRODUCT OR THE COST OF REPAIR OR REPLACEMENT OF ANY HARDWARE COMPONENTS THAT MALFUNCTION IN CONDITIONS OF NORMAL USE.
Service Upgrades HP has a range of additional support and service coverage for your product that can be purchased locally. However, some support and related products may not be available in all countries/regions. For information on availability of service upgrades and the cost for these service upgrades, refer to the HP Web site at: http://www.hp.
Freeware Operating Systems and Applications HP does not provide software technical support for software provided under public license by third parties, including Linux operating systems or applications (“Freeware”). Software technical support for Freeware provided with HP Hardware Products is provided by the Freeware vendor. Please refer to the Freeware operating system or other Freeware application support statement included with your HP Hardware Product.
d. Reservation of Rights. HP and its suppliers reserve all rights not expressly granted to you in this EULA. e. Freeware.
10. LIMITATION OF LIABILITY. Notwithstanding any damages that you might incur, the entire liability of HP and any of its suppliers under any provision of this EULA and your exclusive remedy for all of the foregoing shall be limited to the greater of the amount actually paid by you separately for the Software Product or U.S. $5.00.
DECLARATION OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 Manufacturer’s Name: Manufacturer’s Address: Hewlett-Packard Company 10500 Ridgeview Court Cupertino, CA 95014 declares, that the product(s) Product: Model Number(s): Product Options: Personal computer S0000, SR1000, SA4000, m000, m1000, m5000, d1000, a000, t000, x5000, w1000 series, a1000, t3000, d4000, w5000, m7000 All conforms to the following Product Specifications: Safety: IEC 60950: 1999 / EN60950: 2000 IEC 60825-1:1993 +A1 / EN
Operating Specifications Electrical ratings: AC INPUT 100–127V , 4A or 6A* 200–240V , 2A or 3A* 50/60 Hz Operating temperature: 5° to 35° C Storage temperature: –30° to 65° C Operating humidity: 15 to 80% @ 26° C Operating altitude: 0–2286 m Storage altitude: 0–4572 m * Refer to your PC’s ratings label located on the back of the PC to determine exact electrical rating.
EMI Statement (European Union Only) This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. European Telephone Network Declaration (European Union Only) The product herewith complies with the requirements of the R&TTE Directive 1999/5/EC (Annex II) and carries the CE marking accordingly.
Storage of Numbers It is advisable to check the telephone numbers stored in your modem immediately after programming. In order to prevent the misdirection of class and network interference, please ensure that all manually programmed telephone numbers are correctly entered. The number you enter to dial may optionally contain a PAUSE character (a comma) to allow this modem to operate with a PABX. Each comma gives a two-second delay.
Laser Safety Statement Class 1 LED Product The CD and DVD drives contain a laser system and are classified as a “Class 1 Laser Product” under a U.S. Department of Health and Human Services (DHHS) Radiation Performance standard according to the Radiation Control for Health and Safety Act of 1968. 7 6 Should the unit ever require maintenance, contact an authorized service location.
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