Warranty and Support Guide

2
Don’t Forget to Register!
Click the Registration
icon on your desktop, or go
to: http://register.hp.com
NOTE: You can view your PC product number, model
number, and serial number by pressing the Ctrl, Alt, and S
keys on the keyboard at the same time.
Registration is quick and easy, and it offers:
•
E-mail updates containing notifications about product
enhancements, the most recent support alerts, and driver
updates specific to the product(s) you own.
•
The HP Newsgram, our monthly online magazine packed
full of product news, support tips, project ideas, and
much more. Visit us at:
http://subscription.support.hp.com
Where to Get Help
HP offers a wide variety of service and support options,
which are available around the clock for HP customers
with products that are either in or out of warranty.
Options to use when you need help:
1 Check the setup poster and product documentation for
help with setting up and using your PC.
2 Use the support tools preinstalled right on your PC.
Help & Support Center for help with
hardware and software questions. Click
Start, and then click Help and Support.
PC Tune-up and Repair for tools to
keep your PC running smoothly. Click
Start, All Programs, PC Help & Tools.
SW Repair Wizard to guide you through
options to resolve software issues. Click
Start, All Programs, PC Help & Tools.
3 HP Customer Care Web support. Go to
http://www.hp.com/support for product
information, driver updates, troubleshooting, and much
more.
4 Chat online with qualified support specialists using
HP Real Time Chat. Access through the Help and Support
Center on your PC.
5 If you have not solved the problem, call HP Total Care,
toll-free, by phone 24 hours a day, seven days a week in
English, Spanish (U.S. only), and French (Canada only)
at 1-800-474-6836 (1-800-HP invent) (U.S. &
Canada). When you call, please have your product
model number, serial number, and date of purchase
available. Telephone support is free during your limited
warranty period.
Where Are My User’s
Guides?
The User’s Guides are on your PC. Click the User’s
Guides icon on your desktop, or click Start, All
Programs, and User’s Guides. Documentation is also
available at http://www.hp.com/support, where you
can search for the support page for your model.
Software Support
America Online
U.S.: 1-888-346-3704 — Canada: 1-888-265-4357
http://www.aol.com
Apple — iTunes
http://www.apple.com
AT&T WorldNet
1-800-400-1447 — http://www.att.net
CompuServe 2000
1-800-944-9871 — http://www.compuserve.com
Corel
http://www.corel.com
Detto Technologies
1-866-338-8663 — http://www.detto.com
Disney’s Blast Online
1-972-389-3970 — http://www.disney.com
EarthLink
Dial-up customer service: 1-800-890-6356
Dial-up technical support: 1-800-890-5128
Broadband customer service and technical support:
1-888-829-8466
http://www.earthlink.net
InterVideo
510-651-0888 — http://www.intervideo.com
Microsoft Network
1-800-386-5550 — http://support.msn.com