User Manual

Recommended action
■
No action necessary.
40.80.04 Failed to read NVRAM
Cannot read contract-requested value from NVRAM
Either the value was not populated or NVRAM was unreadable
Recommended action
■
Turn printer off, and then on.
41.WX.YZ error messages
41.* errors
Errors in the 41.* family are related to printing problems, such as a mismatch between the paper that is in
the printer and the paper the printer is configured to use.
Recommended action
Use the following general troubleshooting steps to try to resolve the problem. If the error persists,
elevate the case using the Standard Support Process.
1. Verify the tray is loaded with the correct paper type, and that the guides are adjusted correctly.
2. Verify the paper type and size settings on the control panel match the paper in the tray.
3. Verify the paper type and size settings in the print driver match the paper in the tray.
4. Use the Tray/Bin manual sensor test to verify the media switch in the cassette is working correctly.
5. Turn the printer off and then on.
6. If the issue persists, replace the DC controller.
41.01.YZ
An unknown misprint error occurred on the printer.
Y = Type, Z = Tray
● Y = 0: Photo paper (1, 2, or 3)
● Y = 1: Auto Sense (Normal)
● Y = 2: Normal (typed not from Auto Sense)
● Y = 3: Light paper 1, 2, or 3 mode
● Y = 4: Heavy paper 1
● Y = 5: Heavy paper 2
● Y = 6: Heavy paper 3
214 Chapter 6 Numerical control panel messages