User Manual

● Z = 1: Source is tray 1.
● Z = 2: Source is tray 2.
● Z = 3: Source is tray 3.
● Z = 4: Source is tray 4.
● Z = 5: Source is tray 5.
Recommended action for customers
1. Touch OK to use another tray.
2. Make sure that the tray is loaded with the correct paper size and that the sliding paper guides are
correctly adjusted.
3. If the error persists, contact your HP-authorized service or support provider, or contact customer
support at www.hp.com/go/contactHP.
Recommended action for call-center agents and onsite technicians
1. Touch OK to use another tray.
2. Make sure that the tray is loaded with the correct paper size and that the sliding paper guides are
correctly adjusted.
3. Use the Tray/Bin manual sensor test to verify that the cassette paper switch is functioning
correctly.
4. Check all the connections from DC Controller to the lifting drive assembly.
5. Reconnect the connectors for the paper sensor, intermediate-transfer belt, and the DC controller
PCA.
6. If the error persists, replace the lifter assembly.
Part number: RM1-5914-000CN
41.03.FZ Unknown Misprint Error
This is a general misprint error. Either paper is loaded off-center with the side guides in the tray or a
paper width sensor failure occurred from an unknown tray. The error will be one of the following:
● 41.03.F0
● 41.03.F1
● 41.03.F2
● 41.03.F3
● 41.03.F4
● 41.03.F5
● 41.03.FD
Recommended action for customers 217