HP Smart Update Manager 4.2 User Guide
Table Of Contents
- HP Smart Update Manager User Guide
- Abstract
- Notice
- Contents
- Introduction
- HP Smart Update Manager overview
- Using this guide
- New features of HP SUM 4.2.0
- Minimum requirements
- Supported deliverables overview
- Deployment from HP SUM
- Executing HP SUM
- Deploying software using the ProLiant Support Pack (PSP) for Microsoft Windows
- Deploying software using the Integrity Support Pack (ISP) for Microsoft Windows
- Deploying software using the ProLiant Support Pack for Linux
- Deploying firmware for ProLiant servers using the HP Smart Update Firmware DVD
- Deploying firmware using the HP Smart Update Firmware - HP Integrity BL860c/BL870c/BL890c i2 Servers Bundles
- HP SUM User Interface
- Deployment scenarios
- Keyboard support
- Local host installations
- Multiple-host installations
- Selecting remote hosts or groups
- Searching for remote hosts
- Managing hosts
- Managing groups
- Entering credentials for hosts
- Selecting bundles to filter on multiple hosts
- Selecting components to install on multiple hosts
- Updating Firmware on HP Integrity BL860c/BL870c/BL890c i2 Servers
- Viewing the installation results for multiple hosts
- Scripted deployment
- Advanced topics
- Troubleshooting
- Recovering from a failed ROM upgrade
- Recovering from an installation failure
- Recovering from a discovery failure
- Recovering from a loss of Linux remote functionality
- Recovering from a blocked program on Microsoft Windows
- Recovering from operating system limitations when using a Japanese character set
- Recovering from Fatal Error - application will exit message
- Recovering from a missing reboot message when running on SUSE LINUX Enterprise Server 9
- Recovering a lost HP Smart Update Manager connection
- Troubleshooting HP Smart Update Manager in IPv6 networks
- HP SUM found new hardware message
- Non-matching systems error reported when building source Linux RPMs or installing Linux RPMs built from source
- Linux component version discrepancy for source RPMs
- HP SUM displays No components found in the selected repository(ies) message
- Additional/Optional Actions columns are grayed when HP SUM is maximized
- Installation of components failed with 'Update returned an error' when installing Linux RPMs
- Issues related to bundle filtering on the Select Items to be Installed and Select Bundle Filter screens
- HP SUM fails on Windows Vista® due to McAfee firewalls
- Technical support
- Acronyms and abbreviations
- Index
Troubleshooting 106
For a successful reboot, you must click Exit. When the message is entered using CLI, the reboot message
looks corrupted since the Japanese character set is not supported in CLI.
Recovering from Fatal Error - application will exit
message
Running in a directory path containing double-byte characters
When running in a directory path containing double-byte characters, HP SUM hangs while trying to
initialize.
The HP Smart Update Manager cannot be run in directories containing double-byte characters in the path
name. Paths can be created with double-byte characters when using certain versions of the operating system,
such as Japanese or Chinese.
Recovering from a missing reboot message when
running on SUSE LINUX Enterprise Server 9
Running HP Smart Update Manager on SUSE LINUX Enterprise
Server 9
You can specify a reboot message that appears before a server reboots after a successful installation of
firmware or software. However, when running HP SUM on SUSE LINUX Enterprise Server 9, the reboot
message does not appear because there is no access to the console when using SUSE LINUX Enterprise
Server 9. This error is not unique to HP SUM, and it is an operating system limitation.
NOTE: HP SUM is no longer supported on SUSE Enterprise Linux 9.