HP Smart Update Manager 4.2 User Guide
Table Of Contents
- HP Smart Update Manager User Guide
- Abstract
- Notice
- Contents
- Introduction
- HP Smart Update Manager overview
- Using this guide
- New features of HP SUM 4.2.0
- Minimum requirements
- Supported deliverables overview
- Deployment from HP SUM
- Executing HP SUM
- Deploying software using the ProLiant Support Pack (PSP) for Microsoft Windows
- Deploying software using the Integrity Support Pack (ISP) for Microsoft Windows
- Deploying software using the ProLiant Support Pack for Linux
- Deploying firmware for ProLiant servers using the HP Smart Update Firmware DVD
- Deploying firmware using the HP Smart Update Firmware - HP Integrity BL860c/BL870c/BL890c i2 Servers Bundles
- HP SUM User Interface
- Deployment scenarios
- Keyboard support
- Local host installations
- Multiple-host installations
- Selecting remote hosts or groups
- Searching for remote hosts
- Managing hosts
- Managing groups
- Entering credentials for hosts
- Selecting bundles to filter on multiple hosts
- Selecting components to install on multiple hosts
- Updating Firmware on HP Integrity BL860c/BL870c/BL890c i2 Servers
- Viewing the installation results for multiple hosts
- Scripted deployment
- Advanced topics
- Troubleshooting
- Recovering from a failed ROM upgrade
- Recovering from an installation failure
- Recovering from a discovery failure
- Recovering from a loss of Linux remote functionality
- Recovering from a blocked program on Microsoft Windows
- Recovering from operating system limitations when using a Japanese character set
- Recovering from Fatal Error - application will exit message
- Recovering from a missing reboot message when running on SUSE LINUX Enterprise Server 9
- Recovering a lost HP Smart Update Manager connection
- Troubleshooting HP Smart Update Manager in IPv6 networks
- HP SUM found new hardware message
- Non-matching systems error reported when building source Linux RPMs or installing Linux RPMs built from source
- Linux component version discrepancy for source RPMs
- HP SUM displays No components found in the selected repository(ies) message
- Additional/Optional Actions columns are grayed when HP SUM is maximized
- Installation of components failed with 'Update returned an error' when installing Linux RPMs
- Issues related to bundle filtering on the Select Items to be Installed and Select Bundle Filter screens
- HP SUM fails on Windows Vista® due to McAfee firewalls
- Technical support
- Acronyms and abbreviations
- Index

Technical support 117
Technical support
Reference documentation
• To download the ProLiant Firmware Maintenance CD, Smart Update Firmware DVD, SmartStart, and
other CD/DVDs, see the SmartStart download website (http://www.hp.com/go/ssdownloads).
• For information about firmware support, see the ProLiant Firmware Maintenance CD/DVD Matrix
(http://www.hp.com/servers/smartstart/supportmatrices).
• For information about SmartStart support, see the SmartStart support matrices
(http://www.hp.com/servers/smartstart/supportmatrices).
• To download the latest PSPs, see the software and drivers download page
(http://www.hp.com/servers/swdrivers).
• For more information about PSPs, see the PSP website (http://www.hp.com/servers/psp).
• For more information about ISPs and Windows on Integrity releases, see the Integrity website
(http://h20341.www2.hp.com/integrity/w1/en/os/windows-on-integrity-releases.html).
• For more information about Windows on Integrity support, see the support matrices
(http://h20341.www2.hp.com/integrity/w1/en/os/windows-on-integrity-support-matrix.html).
• To download the Integrity Smart Setup, Management, or Smart Update DVDs, see the Integrity website
(http://h20341.www2.hp.com/integrity/w1/en/software/essentials-windows-on-integrity.html).
• For an overview of the HP Integrity family of servers, see the Integrity website
(http://www.hp.com/go/integrity).
• For information on Integrity firmware update options, see the HP website
(http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c
00399523&jumpid=reg_R1002_USEN).
• For other documents supporting the Windows Server operating system on HP Integrity servers, see the
Windows on Integrity documents (http://www.hp.com/go/windows-on-integrity-docs).
• For information about HP Subscriber's Choice, see the Subscriber's Choice website.
(http://www.hp.com/go/subscriberschoice)
• For information about the SmartStart Scripting Toolkit, see the Toolkit website
(http://www.hp.com/servers/sstoolkit).
• For information about the HP Insight Control server deployment software, see the HP Insight Rapid
Deployment software website (http://www.hp.com/servers/rdp).
• For information about operating systems supported by ProLiant servers, see the operating system
support matrices. (http://www.hp.com/go/supportos)
Operating system information
For information about Microsoft® Windows® operating systems, see the Microsoft® website
(http://www.microsoft.com).