HP Smart Update Manager 4.2 User Guide
Table Of Contents
- HP Smart Update Manager User Guide
- Abstract
- Notice
- Contents
- Introduction
- HP Smart Update Manager overview
- Using this guide
- New features of HP SUM 4.2.0
- Minimum requirements
- Supported deliverables overview
- Deployment from HP SUM
- Executing HP SUM
- Deploying software using the ProLiant Support Pack (PSP) for Microsoft Windows
- Deploying software using the Integrity Support Pack (ISP) for Microsoft Windows
- Deploying software using the ProLiant Support Pack for Linux
- Deploying firmware for ProLiant servers using the HP Smart Update Firmware DVD
- Deploying firmware using the HP Smart Update Firmware - HP Integrity BL860c/BL870c/BL890c i2 Servers Bundles
- HP SUM User Interface
- Deployment scenarios
- Keyboard support
- Local host installations
- Multiple-host installations
- Selecting remote hosts or groups
- Searching for remote hosts
- Managing hosts
- Managing groups
- Entering credentials for hosts
- Selecting bundles to filter on multiple hosts
- Selecting components to install on multiple hosts
- Updating Firmware on HP Integrity BL860c/BL870c/BL890c i2 Servers
- Viewing the installation results for multiple hosts
- Scripted deployment
- Advanced topics
- Troubleshooting
- Recovering from a failed ROM upgrade
- Recovering from an installation failure
- Recovering from a discovery failure
- Recovering from a loss of Linux remote functionality
- Recovering from a blocked program on Microsoft Windows
- Recovering from operating system limitations when using a Japanese character set
- Recovering from Fatal Error - application will exit message
- Recovering from a missing reboot message when running on SUSE LINUX Enterprise Server 9
- Recovering a lost HP Smart Update Manager connection
- Troubleshooting HP Smart Update Manager in IPv6 networks
- HP SUM found new hardware message
- Non-matching systems error reported when building source Linux RPMs or installing Linux RPMs built from source
- Linux component version discrepancy for source RPMs
- HP SUM displays No components found in the selected repository(ies) message
- Additional/Optional Actions columns are grayed when HP SUM is maximized
- Installation of components failed with 'Update returned an error' when installing Linux RPMs
- Issues related to bundle filtering on the Select Items to be Installed and Select Bundle Filter screens
- HP SUM fails on Windows Vista® due to McAfee firewalls
- Technical support
- Acronyms and abbreviations
- Index

Introduction 22
If HP Smart Update Manager detects a TPM, a pop-up warning message appears.
To enable firmware updates without the need to type in the TPM password on each server, the BitLocker Drive
Encryption must be temporarily disabled. Disabling the BitLocker Drive Encryption keeps the hard drive data
encrypted. However, BitLocker uses a plain text decryption key that is stored on the hard drive to read the
information. After the firmware updates have been completed, the BitLocker Drive Encryption can be
re-enabled. Once the BitLocker Drive Encryption has been re-enabled, the plain text key is removed and
BitLocker secures the drive again.
NOTE: Temporarily disabling BitLocker Drive Encryption can compromise drive security and
should only be attempted in a secure environment. If you are unable to provide a secure
environment, HP recommends providing the boot password and leaving BitLocker Drive
Encryption enabled throughout the firmware update process. This requires the /tpmbypass
parameter for HP Smart Update Manager or the firmware update is blocked.
To temporarily disable BitLocker support to allow firmware updates, perform the following:
1. Click Start, and then search for gpedit.msc in the Search Text box.
2. When the Local Group Policy Editor starts, click Local Computer Policy.
3. Click Computer Configuration>Administrative Templates>Windows Components>BitLocker Drive
Encryption.
4. When the BitLocker settings are displayed, double-click Control Panel Setup: Enable Advanced startup
options.
5. When the dialog box appears, click Disable.