HP Smart Update Manager 4.2 User Guide
Table Of Contents
- HP Smart Update Manager User Guide
- Abstract
- Notice
- Contents
- Introduction
- HP Smart Update Manager overview
- Using this guide
- New features of HP SUM 4.2.0
- Minimum requirements
- Supported deliverables overview
- Deployment from HP SUM
- Executing HP SUM
- Deploying software using the ProLiant Support Pack (PSP) for Microsoft Windows
- Deploying software using the Integrity Support Pack (ISP) for Microsoft Windows
- Deploying software using the ProLiant Support Pack for Linux
- Deploying firmware for ProLiant servers using the HP Smart Update Firmware DVD
- Deploying firmware using the HP Smart Update Firmware - HP Integrity BL860c/BL870c/BL890c i2 Servers Bundles
- HP SUM User Interface
- Deployment scenarios
- Keyboard support
- Local host installations
- Multiple-host installations
- Selecting remote hosts or groups
- Searching for remote hosts
- Managing hosts
- Managing groups
- Entering credentials for hosts
- Selecting bundles to filter on multiple hosts
- Selecting components to install on multiple hosts
- Updating Firmware on HP Integrity BL860c/BL870c/BL890c i2 Servers
- Viewing the installation results for multiple hosts
- Scripted deployment
- Advanced topics
- Troubleshooting
- Recovering from a failed ROM upgrade
- Recovering from an installation failure
- Recovering from a discovery failure
- Recovering from a loss of Linux remote functionality
- Recovering from a blocked program on Microsoft Windows
- Recovering from operating system limitations when using a Japanese character set
- Recovering from Fatal Error - application will exit message
- Recovering from a missing reboot message when running on SUSE LINUX Enterprise Server 9
- Recovering a lost HP Smart Update Manager connection
- Troubleshooting HP Smart Update Manager in IPv6 networks
- HP SUM found new hardware message
- Non-matching systems error reported when building source Linux RPMs or installing Linux RPMs built from source
- Linux component version discrepancy for source RPMs
- HP SUM displays No components found in the selected repository(ies) message
- Additional/Optional Actions columns are grayed when HP SUM is maximized
- Installation of components failed with 'Update returned an error' when installing Linux RPMs
- Issues related to bundle filtering on the Select Items to be Installed and Select Bundle Filter screens
- HP SUM fails on Windows Vista® due to McAfee firewalls
- Technical support
- Acronyms and abbreviations
- Index

Introduction 7
• Support for updating firmware on network-based targets such as the OA, iLO 2/iLO 3 through Network
Management Port, and VC Ethernet and Fibre Channel modules on HP ProLiant servers
NOTE: HP SUM does not support third-party controllers. This includes flashing hard drives
behind these controllers.
Using this guide
HP SUM is delivered with many different deliverables. A deliverable is an HP product which contains HP
SUM and a set of firmware or software components. Some examples are the ProLiant Support for Windows
and the HP Smart Update Firmware DVD. It is important that you review the overview section after this section
for your deliverable to verify any specific limitations to HP SUM features that apply. Then, you can review the
sections describing the features of HP SUM. For more information, see the Supported deliverables overview
(on page 12) section.
New features of HP SUM 4.2.0
This release of HP SUM includes the following new support:
• Added the ability to retrieve the Linux RPMs from the HP FTP site (ftp://ftp.hp.com) for PSPs
• Added the ability to overwrite SNMP configuration parameters for Linux agents
Minimum requirements
• Minimum requirements for Windows operating systems ("Minimum requirements for Windows servers"
on page 7)
• Minimum requirements for Linux ("Minimum requirements for Linux x86 servers" on page 8)
NOTE: For Linux and Windows operating systems, the respective device drivers for the
embedded/add-on devices in the target servers must be installed for HP SUM to discover the
devices.
NOTE: For a current list of supported operating systems on ProLiant servers, see the PSP website
(http://www.hp.com/servers/psp).
Minimum requirements for Windows servers
To successfully deploy HP SUM on HP ProLiant and Integrity target systems based on a Windows® operating
system, the following must be available:
• A local administrative system with 512 MB of memory
• Sufficient hard-drive space of at least twice the file size of the components to be deployed
• WMI enabled
• All remote host servers connected to the same network and use TCP/IP to enable the systems to be seen
by the administrative system
• An account with administrator privileges on each host server