HP Smart Update Manager 4.2 User Guide
Table Of Contents
- HP Smart Update Manager User Guide
- Abstract
- Notice
- Contents
- Introduction
- HP Smart Update Manager overview
- Using this guide
- New features of HP SUM 4.2.0
- Minimum requirements
- Supported deliverables overview
- Deployment from HP SUM
- Executing HP SUM
- Deploying software using the ProLiant Support Pack (PSP) for Microsoft Windows
- Deploying software using the Integrity Support Pack (ISP) for Microsoft Windows
- Deploying software using the ProLiant Support Pack for Linux
- Deploying firmware for ProLiant servers using the HP Smart Update Firmware DVD
- Deploying firmware using the HP Smart Update Firmware - HP Integrity BL860c/BL870c/BL890c i2 Servers Bundles
- HP SUM User Interface
- Deployment scenarios
- Keyboard support
- Local host installations
- Multiple-host installations
- Selecting remote hosts or groups
- Searching for remote hosts
- Managing hosts
- Managing groups
- Entering credentials for hosts
- Selecting bundles to filter on multiple hosts
- Selecting components to install on multiple hosts
- Updating Firmware on HP Integrity BL860c/BL870c/BL890c i2 Servers
- Viewing the installation results for multiple hosts
- Scripted deployment
- Advanced topics
- Troubleshooting
- Recovering from a failed ROM upgrade
- Recovering from an installation failure
- Recovering from a discovery failure
- Recovering from a loss of Linux remote functionality
- Recovering from a blocked program on Microsoft Windows
- Recovering from operating system limitations when using a Japanese character set
- Recovering from Fatal Error - application will exit message
- Recovering from a missing reboot message when running on SUSE LINUX Enterprise Server 9
- Recovering a lost HP Smart Update Manager connection
- Troubleshooting HP Smart Update Manager in IPv6 networks
- HP SUM found new hardware message
- Non-matching systems error reported when building source Linux RPMs or installing Linux RPMs built from source
- Linux component version discrepancy for source RPMs
- HP SUM displays No components found in the selected repository(ies) message
- Additional/Optional Actions columns are grayed when HP SUM is maximized
- Installation of components failed with 'Update returned an error' when installing Linux RPMs
- Issues related to bundle filtering on the Select Items to be Installed and Select Bundle Filter screens
- HP SUM fails on Windows Vista® due to McAfee firewalls
- Technical support
- Acronyms and abbreviations
- Index

Introduction 8
HP recommends that the user name and password for the administrator account on each host server are
the same as those on the local administrative system. If administrator privileges are not set up in this
manner, you must have the user name and password for each remote server available. Alternatively,
you can use a domain account on the local administrative system that has administrator privileges on
the host servers.
• The beginning and ending IP addresses entered for the range of hosts (targets) must be on the same
subnet.
• To install firmware on HP Integrity BL860c/BL870c/BL890c i2 Servers, you must run HP SUM from an
x86 or x86 Linux machine. You cannot deploy firmware on a Windows Integrity system from a
Windows Integrity system.
NOTE: HP Smart Update Manager requires a true Administrator login and not an elevated RUN
AS Administrator. If you are unable to perform the net use * \\server\ADMIN$ for Microsoft
Windows® target servers, you do not have sufficient privileges to run HP Smart Update Manager.
NOTE: When attempting to use the remote deployment functionality of HP SUM on any edition of
Windows Server® 2008 or Windows Vista®, you must ensure that the File and Print Services
feature is enabled and that the File and Print Services exception has been enabled in the
Windows® firewall. Failure to do so prevents HP SUM from deploying remote Windows® target
servers.
For more information about PSP, see the HP ProLiant Support Pack for Windows and Linux User Guide on the
HP website
(http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?contentType=SupportManu
al&lang=en&cc=us&docIndexId=64179&taskId=101&prodTypeId=18964&prodSeriesId=345557).
For more information about ISP implementation by operating system, see the HP Window-on-Integrity website
(http://www.hp.com/go/windows-on-integrity-docs), or by server model number, see the HP Integrity
Server site (http://www.hp.com/go/integrity_servers-docs).
For more information about HP Smart Update Firmware - HP Integrity BL860c/BL870c/BL890c i2 Servers,
see the HP Integrity and HP 9000 firmware update options on the HP website
(http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c003
99523&jumpid=reg_R1002_USEN).
Minimum requirements for Linux x86 servers
• To successfully deploy HP SUM on ProLiant target systems based on a Linux operating system, the
following must be available:
NOTE: HP SUM does not support Linux on HP Integrity systems.
o A local administrative system with 512 MB of memory
o glibc 2.2.4-26 or later
o gawk 3.1.0-3 or later
o sed 3.02-10 or later
o pciutils-2.1.8-25.i386.rpm or later
• To successfully deploy HP SUM on remote target systems based on a Linux operating system, the
following must be available: