HP Mini 5103 Maintenance and Service Guide SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.
© Copyright 2010 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Atom are trademarks of Intel Corporation in the U.S. and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
iv Safety warning notice
Table of contents 1 Product description ........................................................................................................................................ 1 2 External component identification ................................................................................................................ 4 Top components ................................................................................................................................... 5 TouchPad .......................
Packaging and transporting guidelines ............................................. 34 Workstation guidelines ..................................................................... 34 Equipment guidelines ....................................................................... 35 Component replacement procedures ................................................................................................. 36 Service tag .......................................................................................
Computer Setup in SUSE Linux ......................................................................................................... 94 Starting Computer Setup ................................................................................................... 94 Computer Setup menus ..................................................................................................... 94 File menu ..........................................................................................................
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1 Product description Category Description Product name HP Mini 5103 Processor Intel® Atom™ Dual core N550 1.5-GHz processor, 512-KB Level 2 cache, 667-MHz front-side bus (FSB) Intel Atom N475 1.83-GHz processor, 512-KB Level 2 cache, 667-MHz front-side bus (FSB) Intel Atom N455 1.
Category Description ● 320-GB, 7200-RPM NOTE: Not supported by computers with Windows 7 Home Basic or with Windows 7 Starter in select countries and regions. ● 250-GB, 7200-RPM ● 160-GB, 7200-RPM Solid state drive (SSD) Supports the following 6.35-cm (2.50-in) SATA solid state drives: ● 80 GB NOTE: ● Not supported by computers with Windows 7 Starter. 128 GB NOTE: Not supported by computers with Windows 7 Starter.
Category Description Ports Audio-in (stereo microphone) Audio out (stereo headphone) RJ-45 (Ethernet, includes link and activity lights) USB (2) USB+ (powered) (1) VGA (D-sub 15) supporting 1920 × 1440 external monitor (hot plug/unplug with auto-detect) 3-pin AC power Keyboard/pointing device 92%, spill-resistant keyboard Dura-Keys TouchPad, with 2 TouchPad buttons and 2-way scrolling (taps enabled as default) Power requirements AC adapter ● 40-W Smart AC adapter NOTE: AC adapter includes connecto
2 External component identification Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models. To see a list of hardware installed in the computer, follow these steps: ▲ Select Start > Control Panel > System and Security > Device Manager. You can also add hardware or modify device configurations using Device Manager.
Top components TouchPad Component Description (1) TouchPad* Moves the pointer and selects or activates items on the screen. (2) Left TouchPad button* Functions like the left button on an external mouse. (3) Right TouchPad button* Functions like the right button on an external mouse. (4) TouchPad scroll zone Scrolls up or down. *This table describes factory settings. To view or change the pointing device preferences: 1. Select Start > Devices and Printers. 2.
Lights Component Description (1) Caps lock light On—Caps lock is on. (2) QuickWeb light On—The Web browser is in use. (3) QuickLook light ● On—The computer is on. ● Off—The computer is off or in Sleep or Hibernation. ● On—The computer is on. ● Flashing—The computer is in Sleep. ● Off—The computer is off or in Hibernation.
Buttons Component Description (1) ● When the computer is off, press the button to open HP QuickWeb. ● When the computer is on, press the button to open the default Web browser. ● When the computer is off, press the button to open HP QuickLook. ● When the computer is on, press the button to open Software Setup. (2) QuickWeb button QuickLook button NOTE: If Software Setup is not available, the default Web browser opens.
Keys 8 Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Displays system information when pressed in combination with the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Windows applications key Displays a shortcut menu for items where the cursor is pointed. (5) Embedded numeric keypad keys Used like the keys on an external numeric keypad.
Front components Component Description (1) Drive light Flashing—The hard drive is being accessed. (2) Wireless light ● Blue—An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. ● Amber—No wireless devices are detected. NOTE: The wireless light turns amber when the computer turns on and all wireless devices are off. (3) Wireless switch Turns the wireless feature on or off, but does not create a wireless connection.
Right-side components Component Description (1) Supports the following optional digital card formats: (2) SD Card Reader Audio-out (headphone) jack ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. NOTE: When a device is connected to the headphone jack, the computer speakers are disabled.
Left-side components Component Description (1) ● Amber—A battery is charging. ● Turquoise—A battery is close to full charge capacity. ● Flashing amber—A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly. ● Off—If the computer is plugged into an external power source, the light turns off when all batteries in the computer are fully charged.
Display components Component Description (1) Webcam light On—The webcam is in use. (2) Webcam Records audio and video and captures still photographs. (3) Internal microphones (2) Record sound. NOTE: If there is a microphone icon next to each microphone opening, your computer has internal microphones.
Bottom components Component Description (1) Battery bay Holds the battery. (2) Battery release latches (2) Release the battery from the battery bay. (3) SIM slot (select models only) Contains a wireless subscriber identity module (SIM). (4) Service tag Provides the product brand and series name, serial number (s/n), and product number (p/n) of your computer. Have this information available when you contact technical support. (5) Memory module compartment Contains the memory module slot.
Carrying handle Select models of the computer have an optional carrying handle that is attached to the bottom of the computer. The handle can be extended by rotating it away from the computer as shown in the following illustration.
Wireless antennas On select models of the computer, at least two antennas send and receive signals from one or more wireless devices. Component Description (1) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless wide-area networks (WWANs). (2) WLAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless local area networks (WLANs). *The antennas are not visible from the outside of the computer.
Additional hardware components Component Description (1) Power cord* Connects an AC adapter to an AC outlet. (2) AC adapter Converts AC power to DC power. (3) Battery* Powers the computer when the computer is not plugged into external power. *Batteries and power cords vary in appearance by region and country.
3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag located on the bottom of the computer.
Device major components 18 Chapter 3 Illustrated parts catalog
Item Description Spare part number (1) Display panel assembly (includes 1 webcam, 2 microphones, and 2 WLAN antennas with cables; 2 WWAN antennas with cables on select models) See Display assembly components on page 23 for a comprehensive list of display assembly spare parts. (2) ● 25.7-cm (10.1-in), high-definition, AntiGlare, touch-screen display for use with webcam and WWAN option, espresso 625728-001 ● 25.7-cm (10.
Item (3) Description Spare part number ● For use in Greece 578364-DJ1 ● For use in Hungary 578364-211 ● For use in Iceland 578364-DD1 ● For use in Israel 578364-BB1 ● For use in Italy 578364-061 ● For use in Japan 578364-291 ● For use in Latin America 578364-161 ● For use in Norway 578364-091 ● For use in Portugal 578364-131 ● For use in Russia 578364-251 ● For use in Saudi Arabia 578364-171 ● For use in Slovakia 578364-231 ● For use in Slovenia 578364-BA1 ● For u
Item Description Spare part number ● 577972-001 160-GB, 7200-RPM, SATA Solid state drive (SSD) NOTE: (6) (7) Solid state drive spares include mounting bracket and screws. ● 128-GB, SATA 606971-001 ● 80-GB, SATA 583004-001 Fan and heat sink assembly (includes replacement thermal material) 598452-001 Fan and heat sink assembly (for use with dual-core models) 627790–001 WLAN module Broadcom 43224 802.
Item Description Spare part number ● Includes Intel Atom N455 1.66-GHz processor, 512-KB Level 2 cache, 667-MHz frontside bus (FSB) for use in the People's Republic of China and Russia 626582-001 ● Includes Intel Atom N475 1.83-GHz processor, 512-KB Level 2 cache, 667-MHz frontside bus (FSB) for use in the People's Republic of China and Russia 626583–001 ● Includes Intel Atom N550 1.
Display assembly components NOTE: The first figure below shows the non-touch display assembly and the second figure shows the touch-screen display assembly. NOTE: The following figure shows the components of the touch-screen display assembly. The display bezel thickness increases to accommodate the touch-screen glass and board.
Item Description Spare part number (2) Display hinge kit 577930-001 (Includes left and right display panel hinges) (3) LCD panel NOTE: The non-touch display assembly includes the LCD panel. See the display assembly part number in Device major components on page 18.
Miscellaneous parts Description Spare part number 40-W, 3-pin Smart AC adapter (for use in all countries and regions) 613151-001 Power cord ● For use in Argentina 490371-D01 ● For use in Australia 490371-011 ● For use in Brazil 490371-201 ● For use in Denmark 490371-081 ● For use in Europe 490371-021 ● For use in India 490371-D61 ● For use in Israel 490371-BB1 ● For use in Italy 490371-061 ● For use in Japan 490371-291 ● For use in North America 490371-001 ● For use in the
Sequential part number listing 26 Spare part number Description 490371-001 Power cord for use in North America 490371-011 Power cord for use in Australia 490371-021 Power cord for use in Europe 490371-031 Power cord for use in Singapore and the United Kingdom 490371-061 Power cord for use in Italy 490371-081 Power cord for use in Denmark 490371-111 Power cord for use in Switzerland 490371-201 Power cord for use in Brazil 490371-291 Power cord for use in Japan 490371-AA1 Power cord for
Spare part number Description 531993-001 Optional WWAN module, Qualcomm EV-DO HSPA (includes mounting bracket) NOTE: Not supported by computers with Linux installed. NOTE: Not supported by computers with HD Enhanced Video Accelerator installed. 535629-001 Battery, 6 cell Li-ion (66 Wh) 3.
28 Spare part number Description 578364-211 Keyboard, 25.7-cm (10.1-in) for use in Hungary 578364-221 Keyboard, 25.7-cm (10.1-in) for use in the Czech Republic 578364-231 Keyboard, 25.7-cm (10.1-in) for use in Slovakia 578364-251 Keyboard, 25.7-cm (10.1-in) for use in Russia 578364-261 Keyboard, 25.7-cm (10.1-in) for use in Bulgaria 578364-281 Keyboard, 25.7-cm (10.1=in) for use in Thailand 578364-291 Keyboard, 25.7-cm (10.1-in) for use in Japan 578364-A41 Keyboard, 25.7-cm (10.
Spare part number Description 606384-001 Optional carrying handle 606970-001 Display back cover with logo for use with non-touch screen, blue 606971-001 Solid state drive (SSD), 128-GB, SATA 607111-001 Base enclosure (includes 2 front and 2 rear device feet) 607177-001 Display panel assembly, 25.7-cm (10.1-in), WSVGA, AntiGlare, touch-screen display for use with webcam and WWAN option, red 607178-001 Display panel assembly, 25.7-cm (10.
30 Spare part number Description 625729–001 Display panel assembly, 25.7-cm (10.1-in), WSVGA, AntiGlare display assembly for use with webcam and WWAN option, espresso 625730–001 Display panel assembly, 25.7-cm (10.1-in), high-definition, AntiGlare display assembly for use with webcam and WWAN option, espresso 626582–001 System board (including replacement thermal material and RTC battery), Intel Atom N455 1.
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the device, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the device. If you are unsure whether the device is off or in Hibernation, turn the device on, and then shut it down through the operating system. Before handling a drive, be sure that you are discharged of static electricity.
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ● Place items on a grounded surface before removing items from their containers.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 65 screws, in 9 different sizes, that must be removed, replaced, or loosened when servicing the device. Make special note of each screw size and location during removal and replacement. Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag located on the bottom of the computer.
Device feet The device feet are adhesive-backed rubber pads. The rear feet are attached and the front feet are tethered to the bottom of the base enclosure. NOTE: The front and rear device feet are not interchangeable. Due to the adhesive nature of the rubber pads, they should be replaced after removal. NOTE: The rear device feet may not be applied on models that use the optional carrying handle (see Carrying handle on page 14).
Battery Description Spare part number 6 cell Li-ion (66 Wh) 3.0 Ah 535629-001 4-cell Li-ion (29-Wh) 2.0-Ah 579026-001 Before removing the battery: 1. Shut down the device. If you are unsure whether the device is off or in Hibernation, turn the device on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the device. 3.
SIM NOTE: This section applies only to device models with WWAN capability. NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the computer. Be sure that the SIM is reinserted in the SIM slot after reassembling the computer. Before removing the SIM: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
Memory module Description Spare part number Memory module, PC2-6400, shared, 1-GB 621563-001 NOTE: Not supported by computers with Windows 7 Home Basic or with Windows 7 Starter in select countries and regions. Memory module, PC2-6400, shared, 2-MB 621567-001 Before removing the memory module: 1. Shut down the device. If you are unsure whether the device is off or in Hibernation, turn the device on, and then shut it down through the operating system. 2.
4. Remove the memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot. Reverse this procedure to install a memory module. Carrying Handle (select models only) Description Spare part number Carrying handle (select models only) 606384-001 Before removing the memory module: 1. Shut down the device.
2. Lift up (3) and remove the carrying handle from the device. Reverse this procedure to install a carrying handle.
Keyboard Description Spare part number For use in Belgium 578364-A41 For use in Brazil 578364-201 For use in Bulgaria 578364-261 For use in the Czech Republic 578364-221 For use in Czechoslovakia, and Slovakia 578364–A81 For use in Denmark 578364-081 For use in Europe 578364-B31 For use in France 578364-051 For use in French Canada 578364-121 For use in Finland, and Sweden 578364-B71 For use only in Germany 578364-041 For use in Greece 578364-DJ1 For use in Hungary 578364-211 For
Before removing the keyboard: 1. Shut down the device. If you are unsure whether the device is off or in Hibernation, turn the device on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the device. 3. Disconnect the power from the device by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the device. 4. Remove the battery (see Battery on page 38). 5.
4. Turn the device right-side up, and release the retention tab (1) on the left side of the keyboard (2).
5. 46 Release the retention tab (1) on the right side of the keyboard (2).
6. Use your right hand to lift up (1) and remove the retention tab from the right side of the top cover (2). 7. Use your right hand to lift up (1) and remove the retention tab from the middle of the top cover (2).
8. Use your left hand to lift up (1) and remove the retention tab from the left side of the top cover (2).. 9. Swing the keyboard forward (1), and slide the keyboard back until its top edge rests on the display assembly (2). NOTE: You can also rest the keyboard upside down on the palm rest to access the keyboard cable. 10. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached.
11. Disconnect the cable (2). 12. Remove the keyboard. Reverse this procedure to install the keyboard.
Mass storage devices NOTE: Each hard drive spare part kit and solid state drive spare part kit includes a bracket and screws.
2. Use the Mylar tab to slide the assembly to the right (3) to disconnect it, and remove the assembly (4). 3. Remove the mounting bracket. On a hard drive: a. Remove the 4 Phillips PM3.0×3.0 screws (1) that secure the hard drive bracket to the hard drive. b. Using the Mylar tab, lift the bracket (2) away from the hard drive. – or – On a solid state drive: a. Remove the 4 Phillips PM2.0×3.0 screws (1) that secure the solid-state drive bracket to the solid state drive. b.
Reverse this procedure to install a hard drive or solid state drive.
WLAN module Description Spare part number Broadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter ● For use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S.
5. If your device has WWAN capability, remove the SIM (see SIM on page 39). 6. Remove the following components: a. Keyboard (see Keyboard on page 43) b. Hard drive or solid state drive (see Mass storage devices on page 50) Remove the WLAN module: 1. Pull back the Mylar shield (1) from WLAN module. 2. Disconnect the wireless antenna cables (2) from the terminals on the WLAN module. 3. Remove the 2 Phillips PM2.0×3.0 screws (3) that secure the WLAN module to the system board. (The module tilts up.
SIM module Description Spare part number SIM module board (includes cable) 577923-001 Before removing the SIM module: 1. Shut down the device. If you are unsure whether the device is off or in Hibernation, turn the device on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the device. 3. Disconnect the power from the device by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the device. 4.
Top cover Description Spare part number Top cover with TouchPad, black 577926-001 Top cover with TouchPad, red 598461-001 Top cover with TouchPad, blue 598462-001 Dual-core top cover with Touchpad, espresso 625726–001 Before removing the top cover: 1. Shut down the device. If you are unsure whether the device is off or in Hibernation, turn the device on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the device. 3.
3. Remove the 4 Torx T8 2.5×5.0 screws (1), and the 4 Phillips PM2.0×3.0 screws (2) that secure the top cover to the base enclosure. 4. Turn the device right-side up, with the front toward you. 5. Open the device as far as possible. 6. Release the ZIF connector (1) that connects the button board cable to the system board. NOTE: If not done when removing the WLAN module on page 53, release any WLAN cable routed along the top cover. 7. 8.
9. Lift the back edge of the top cover up and forward (2) to release the clips along the rear edge of the top cover. 10. Release the ZIF connector (1) for the TouchPad button board cable, and disconnect the cable (2) from the system board. 11. Disconnect the speaker cable (3) from the system board, and then remove the top cover. Reverse this procedure to install the top cover.
Speaker Description Spare part number Speaker assembly with cable 577967-001 Before removing the speaker assembly: 1. Shut down the device. If you are unsure whether the device is off or in Hibernation, turn the device on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the device. 3. Disconnect the power from the device by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the device. 4.
WWAN module Description Spare part number WWAN module, Qualcomm EV-DO HSPA (includes mounting bracket) 531993-001 NOTE: Not supported by computers with Linux installed. NOTE: Not supported by computers with the HD Enhanced Video Accelerator installed. CAUTION: The WWAN module and the WLAN module are not interchangeable.
3. Remove the WWAN module (3) by pulling the module away from the mini-card slot at an angle. NOTE: The mounting bracket on the right side of the WWAN module is only used with the WWAN module mini-card and secures to the base enclosure with a PM 2.0×2.0 screw. Reverse this procedure to install the WWAN module.
RTC battery Description Spare part number RTC battery 507707-001 Before removing the real-time clock (RTC) battery: 1. Shut down the device. If you are unsure whether the device is off or in Hibernation, turn the device on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the device. 3. Disconnect the power from the device by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the device. 4.
Bluetooth module Description Spare part number Bluetooth module 537921-001 Before removing the Bluetooth module: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC Adapter from the computer. 4.
Power button board Description Spare part number Power button board with cable 598451-001 Before removing the power button board: 1. Shut down the device. If you are unsure whether the device is off or in Hibernation, turn the device on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the device. 3. Disconnect the power from the device by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the device.
Display assembly Description Spare part number Display assembly (includes 1 webcam, 2 microphones, and 2 WLAN antenna with cables; WWAN antennas with cables on select models) ● 25.7-cm (10.1-in), high-definition, AntiGlare, touch-screen display for use with webcam and WWAN option, espresso 625728-001 ● 25.7-cm (10.1-in), high-definition, AntiGlare, touch-screen display for use with webcam and WWAN option, red 607178-001 ● 25.7-cm (10.
Description Spare part number ● WSVGA display assembly w/ touchscreen 617081–001 Display cable kit includes the following cables: 577933-001 ● WLAN antennas (2) with cables ● Dual microphone with cable ● WWAN antennas (2) with cables on select models Display back cover (includes logo) ● For use with touch screen, espresso 625724-001 ● For use with touch screen, red 598458-001 ● For use with touch screen, blue 598459-001 ● For use with non-touch screen, espresso 625725-001 ● For use
Remove the display assembly: 1. Disconnect the following cables and grounding tape from the system board and cable routing clips: (1) Display panel cable (2) Display panel cable grounding tape (3) WLAN cables (4) WWAN cables (select models only) (5) Microphone cable CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other device components. 2. Remove the 2 Phillips PM2.5×5.
4. To replace the display bezel: a. Remove the 4 Mylar screw covers (1) from the corners of the display bezel, and then remove the 4 2.5×3.0 screws (2) that secure the display bezel to the back cover. b. Flex the inside edges of the left and right sides (1), and then the top and bottom (2) of the display bezel until the bezel disengages from the display enclosure. c. Remove the display bezel (3). NOTE: Tabs on the hinge covers (4) lock to insets on the base enclosure. 5.
6. b. Disconnect the webcam cable (2) from the webcam. c. Remove the webcam. To replace the non-touch display panel: a. Remove the 8 Phillips PM2.5×5.0 screws that secure the display panel to the display enclosure. b. Lift the bottom edge of the display panel up from the display back cover (1). c. Disengage the display panel cable (2) from the left hinge clip. d. Remove the display panel (3) from the display back cover.
– or – On touch-screen display assemblies: a. Remove the 9 Phillips PM2.5×5.0 screws that secure the display panel to the display enclosure. b. Lift the top edge of the display panel up from the back cover (1). c. Disengage the display panel cable (2) from the left hinge clip. d. Disengage the touch-screen display board (3) from the snap hooks on the back cover. CAUTION: Do not bend the cable when disengaging the touch-screen display board. 70 e.
7. To replace the display panel/webcam cable: a. Turn the display panel over, and peel back the Mylar shield (1) on the back of the display panel. b. Lift the adhesive strip (2) that secures the cable to the back of the display panel, and disconnect the display panel/webcam cable (3).
8. 9. c. Release the display panel/webcam cable (1) from the adhesive points (2) along the cable route on the back of the display panel. d. Remove the display panel/wedcam cable. To replace the display hinges: a. Remove the 2 Phillips PM2.0×3.0 screws (1) that secure each hinge to the display panel. b. Remove the hinges (2). To replace the microphone receiver: a. 72 Release the microphone receiver from the clip (1) that secures it to the display enclosure.
b. Pull the receiver through the tabs (2), and remove the microphone receiver (3). 10. To replace the wireless antennas and cables: a. Detach the WLAN antennas (1) and the WWAN antennas (2) from the adhesive on the back cover, and then route the cables through the clips (3) that secure them to the display back cover. b. Remove the wireless antennas and cables. Reverse this procedure to reassemble and install the display assembly.
System board Description Spare part number System board (includes processor and replacement thermal material) ● Includes Intel Atom N455 1.66-GHz processor, 512-KB Level 2 cache, 667-MHz front-side bus (FSB) 625687-001 ● Includes Intel Atom N475 1.83-GHz processor, 512-KB Level 2 cache, 667-MHz front-side bus (FSB) for use in the People's Republic of China 625688-001 ● Includes Intel Atom N550 1.
Remove the system board: 1. Remove the Phillips PM2.0×3.0 screw (1) that secures the bracket over the audio connectors to the base enclosure, and then remove the bracket (2). 2. Remove the bracket that sec 3. On models with the WWAN option installed remove the Phillips PM2.0×2.0 screw (3) that secures the WWAN bracket to the base enclosure, and then remove the WWAN bracket (4). 4. Grasp the system board at the midpoint of the board (1), and tilt it up to the left (2). 5.
Fan and heat sink assembly Description Spare part number Fan and heat sink assembly (includes replacement thermal material) 598452-001 Fan and heat sink assembly, for use with dual-core models (includes replacement thermal material) 627790–001 NOTE: To properly ventilate the device, allow at least a 7.6-cm (3-inch) clearance on the left side of the device. The device uses an electric fan for ventilation.
2. Disconnect the fan cable from the system board. 3. Turn the system board right side up. 4. Loosen the 4 Phillips PM2.5×5.0 captive screws (1) that secure the fan and heat sink assembly to the system board. NOTE: The screws are numbered 1 through 4. Follow this order when removing the screws. 5. Remove the Phillips PM2.0×3.0 screw (2) that secures the fan and heat sink assembly to the system board. 6.
Reverse this procedure to install the fan and heat sink assembly.
5 Computer Setup Computer Setup in Windows 7 To view the drives installed on the computer, select Start > Computer. On models with a secondary hard drive (drive D), the optical drive becomes drive E. The next drive added to the system, such as a new USB drive, will be assigned the next available drive letter. Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load.
To navigate and select in Computer Setup, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. ● To select a menu or a menu item, use the tab key and the keyboard arrow keys and then press enter, or use a pointing device to click the item. ● To scroll up and down, click the up arrow or the down arrow in the upper-right corner of the screen, or use the up arrow key or the down arrow key.
Your preferences go into effect when the computer restarts. NOTE: Your password settings and security settings are not changed when you restore the factory settings. Computer Setup menus The menu tables in this section provide an overview of the Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. File menu Select To do this System information ● View identification information for the computer.
Security menu NOTE: Some of the menu items listed in this section may not be supported by your computer. Select To do this Administrator Tools BIOS administrator password Enter, change, or delete a BIOS administrator password. User Management (requires a BIOS administrator password) Create New BIOS User Account password ● Select from a list of BIOS users. ● Select from a list of ProtectTools users. Password Policy (requires a BIOS administrator password) Revise password policy criteria.
System Configuration menu NOTE: Some of the listed System Configuration options may not be supported by your computer. Select To do this Language Change the Computer Setup language. Boot options ● Set a Startup Menu delay in seconds. ● Set the MultiBoot Express Boot Popup delay in seconds. ● Enable/disable Custom Logo (disabled by default). ● Enable/display Display Diagnostic URL. ● Enable/disable SD card boot. ● Enable/disable floppy boot. ● Enable/disable PXE Internal NIC boot.
84 Select To do this Device configurations ● Enable Fn Key Switch ● Enable/disable USB legacy support. When enabled, USB legacy support allows the following: Chapter 5 Computer Setup ◦ Use of a USB keyboard in Computer Setup even when your operating system is not running. ◦ Startup from bootable USB devices, including a hard drive, diskette drive, or optical drive connected by a USB port to the computer. ● Enable/disable fan always on while connected to an AC outlet.
Select To do this Built-in device options ● Enable/disable the wireless switch state. ● Enable/disable embedded WLAN device radio. ● Enable/disable Network Interface Controller (NIC). ● Enable/disable LAN/WLAN Switching (disabled by default). ● Set the wake on LAN state. ◦ Disabled ◦ Boot to Network ◦ Follow Boot Order ● Enable/disable the integrated camera (webcam). ● Enable/disable Power Monitor Circuit. ● Enable/disable the audio device. ● Enable/disable the microphone.
Computer Setup in Windows Vista® Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer. NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled. To start Computer Setup, follow these steps: 1.
To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select File > Ignore changes and exit, and then press enter. – or – ● To save your changes and exit Computer Setup menus, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions.
Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. File menu Select To do this System Information ● View identification information for the computer and the batteries in the system. ● View specification information for the processor, cache and memory size, system ROM, video revision, and keyboard controller version.
Security menu NOTE: Some of the menu items listed in this section may not be supported by your computer. Select To do this Setup BIOS Administrator Password Set up a BIOS administrator password. Password Policy (requires a BIOS administrator password) Revise password policy criteria. HP SpareKey Enable/disable HP SpareKey (enabled by default). Always Prompt for HP SpareKey Enrollment Enable/disable HP SpareKey enrollment (enabled by default).
System Configuration menu NOTE: Some of the listed System Configuration options may not be supported by your computer. Select To do this Language Change the Computer Setup language. Boot Options ● Set a Startup Menu delay (in seconds). ● Enable/disable MultiBoot (enabled by default). ● Set the Express Boot Popup delay in seconds. ● Enable/disable Custom Logo (disabled by default). ● Enable/disable Display Diagnostic URL (enabled by default).
Select To do this NOTE: model. Availability of these options varies by computer ● Enable/disable secondary battery fast charge (enabled by default). ● Enable/disable HP QuickLook (enabled by default). ● Enable/disable Preboot Authentication on HP QuickLook Boot (enabled by default). ● Enable/disable HP QuickWeb (enabled by default). ● Enable/disable HP QuickWeb Elevated Security (disabled by default). ● Enable/disable Virtualization Technology (select models only; disabled by default).
92 Select To do this Built-In Device Options ● Enable/disable the wireless button state (enabled by default). ● Enable/disable embedded WLAN device radio (select models only; enabled by default). ● Enable/disable the Network Interface Controller (LAN) (enabled by default). ● Enable/disable the embedded Bluetooth device radio (enabled by default). ● Enable/disable LAN/WLAN switching (disabled by default). ● Enable/disable LAN Power Save (select models only).
Select To do this Port Options (all are enabled by default) NOTE: All port options are enabled by default. ● Enable/disable the serial port. ● Enable/disable the parallel port. ● Enable/disable the flash media reader. ● Enable/disable the USB port. CAUTION: Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator. ● Enable/disable the 1394 port. ● Enable/disable the ExpressCard slot. ● Enable/disable the Smart Card slot.
Computer Setup in SUSE Linux Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer. NOTE: An external keyboard connected by USB can be used with Computer Setup only if USB legacy support is enabled. To start Computer Setup, follow these steps: 1.
Select To do this Ignore changes and exit Cancel any changes entered during the current session. Then exit and restart the computer. Save changes and exit Save any changes entered during the current session. Then exit and restart the computer. Your changes go into effect when the computer restarts.
Security menu NOTE: Some of the menu items listed in this section may not be supported by your computer. Select To do this Administrator Tools Setup BIOS administrator password Enter, change, or delete a BIOS administrator password. User Management (requires a BIOS administrator password) Create New BIOS User Account password ● Select from a list of BIOS users. ● Select from a list of ProtectTools users. Password Policy (requires a BIOS administrator password) Revise password policy criteria.
System Configuration menu NOTE: Some of the listed System Configuration options may not be supported by your computer. Select To do this Language Change the Computer Setup language. Boot options ● Set a Startup Menu delay in seconds. ● Set the MultiBoot Express Boot Popup delay in seconds. ● Enable/disable Custom Logo (disabled by default). ● Enable/display Display Diagnostic URL. ● Enable/disable SD card boot. ● Enable/disable floppy boot. ● Enable/disable PXE Internal NIC boot.
98 Select To do this Device configurations ● Enable Fn Key Switch ● Enable/disable USB legacy support. When enabled, USB legacy support allows the following: Chapter 5 Computer Setup ◦ Use of a USB keyboard in Computer Setup even when your operating system is not running. ◦ Startup from bootable USB devices, including a hard drive, diskette drive, or optical drive connected by a USB port to the computer. ● Enable/disable fan always on while connected to an AC outlet.
Select To do this Built-in device options ● Enable/disable the wireless switch state. ● Enable/disable embedded WLAN device radio. ● Enable/disable Network Interface Controller (NIC). ● Enable/disable LAN/WLAN Switching (disabled by default). ● Set the wake on LAN state. ◦ Disabled ◦ Boot to Network ◦ Follow Boot Order ● Enable/disable the integrated camera (webcam). ● Enable/disable Power Monitor Circuit. ● Enable/disable the audio device. ● Enable/disable the microphone.
6 Specifications Device specifications Metric U.S. Depth 18.0 cm 7.09 in Width 26.17 cm 10.30 in Height (at front, non-touch screen) 2.32 cm 0.91 in Height (at front, touch screen) 2.48 cm 0.98 in 25.7 cm (10.1 in) non-touch screen display equipped with a 3-cell battery, 160-GB hard drive, 1-GB memory, WLAN module, and 2 wireless antennas 1.2 kg 2.64 lb 25.7 cm (10.
Metric U.S. Operating -15.24 to 3,048 m -50 to 10,000 ft Non-operating -15.24 to 12,192 m -50 to 40,000 ft Maximum altitude (unpressurized) NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this range of temperatures.
25.7-cm (10.1-in), high-definition, 16:9, AntiGlare display specifications Dimensions Height 12.52 cm (4.93 in) Width 22.27 cm (8.77 in) Diagonal 25.55 cm (10.06 in) Number of colors 262,144 Contrast ratio 400:1 (typical) Refresh rate 60 Hz Brightness 200 nits (typical) Pixel resolution Pitch 0.
25.7-cm (10.1-in), WSVGA, AntiGlare display specifications Dimensions Height 12.52 cm (4.93 in) Width 22.27 cm (8.77 in) Diagonal 25.55 cm (10.06 in) Number of colors 262,144 Contrast ratio 400:1 (typical) Refresh rate 60 Hz Brightness 200 nits (typical) Pixel resolution Pitch (H × V) 0.2175 × 0.2088 mm Format 1024 × 600 Configuration RGB vertical stripe Backlight LED PPI 117 (H)/122 (V) Viewing angle ±30° horizontal, ±10 vertical (typical) 25.7-cm (10.
Hard drive specifications 320 GB* 250 GB* 160 GB* Height 9.5 mm (0.37 in) 9.5 mm (0.37 in) 9.5 mm (0.37 in) Width 70 mm (2.75 in) 70 mm (2.76 in) 70 mm (2.76 in) Weight 115 g (4.06 oz) 115 g (4.06 oz) 115 g (4.06 oz) Interface type ATA-8, SATA 2.6, 3.0 Gb/s, NCQ Transfer rate (synchronous, maximum) 100 MB/sec 100 MB/sec 100 MB/sec Security ATA security ATA security ATA security Single track 1.5 ms 1.5 ms 1.5 ms Average 11.0 ms 11.0 ms 11.0 ms Maximum 22.0 ms 22.0 ms 22.
Solid state drive specifications Performance Sequential read (maximum) 250 MB/s Sequential write (maximum) 70 MB/s Characteristics Interface SATA revision 2.6 Flash type MLC (LBG) NAND Flash capacity 60 GB, 128 GB Features ATA Security; ATA-7 ;SATA 2.6; DIPM Electrical specifications DC supply voltage 5.0 V ±5% Standby current 130 mA (typical) Active current Read = 210.1 mA (average) Write = 225.
System resource specifications You can use Device Manager to get a graphical view of the system resources that control how the devices work on the computer. System resources you can access from Device Manager are direct memory access (DMA) channels, input/output (I/O) ports, interrupt request (IRQ) lines, and memory addresses. If two devices require the same resource and create a device conflict, you can manually change the resource settings in Device Manager to be sure each setting is unique.
7 Backup and recovery Windows 7 backup and recovery To protect your information, use Windows Backup and Restore to back up individual files and folders, back up your entire hard drive (select models only), create system repair discs (select models only), or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.
● Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-saver if you have to reset your preferences. To create a screen shot: 1. Display the screen you want to save. 2. Copy the screen image: To copy only the active window, press alt+fn+prt sc. To copy the entire screen, press fn+prt sc. 3. Open a word-processing document, and then select Edit > Paste. The screen image is added to the document. 4.
NOTE: If you are unable to boot (start up) your computer and you cannot use the system repair discs you previously created (select models only), you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system. CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed.
Windows Vista backup and recovery Use the instructions in this section if Windows Vista is installed on your computer. To protect your information, use the Backup and Restore Center to back up individual files and folders, back up your entire hard drive (select models only), or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.
The screen image is added to the document. 4. Save the document. ● When backing up to discs, use any of the following types of discs (purchased separately): CD-R, CD-RW, DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. The discs you use will depend on the type of optional external optical drive you use. NOTE: DVDs and DVDs with double-layer (DL) support store more information than CDs, so using them for backup reduces the number of recovery discs required.
Recovering In case of system failure, use the f11 recovery tool to recover your original hard drive image. NOTE: The image includes the Windows operating system and software programs installed at the factory. CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory.
SUSE Linux backup and recovery Use the instructions in this section if SUSE Linux SLED 11 is installed on your computer. To protect your information, back up your files and folders. Then if the system fails, you can restore your important files from copies. You can also use the options listed in this section to restore the operating system and programs that were installed at the factory. CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive.
8 Connector pin assignments Audio-in (microphone) Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground 114 Chapter 8 Connector pin assignments
Audio-out (headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground Audio-out (headphone) 115
External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock 116 Chapter 8 Connector pin assignments
RJ-45 (network) Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused RJ-45 (network) 117
Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - 3 Data + 4 Ground The USB+ power port on the right side of the computer powers HP USB external devices (see Rightside components on page 10). The port provides a minimum of 4.75 V measpin on the ured at the USB connector under a continuous 2.5-A load. The port is capable of 3 A for <1 ms. The USB + power port is identified by a 3.5 mm diameter key jack, which supports the pin on the USB + power cable for HP external devices.
9 Power cord set requirements The wide range input feature of the device permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the device meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet the requirements of the country or region where the device is used.
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's Republic of China CCC 5 South Korea EK 4 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1.
10 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. CAUTION: The procedures in this chapter can result in damage to display components.
Perform the following steps to disassemble the display assembly: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel (3).
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the display panel frame to the display panel. 9. Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display panel frame.
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up.
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside down. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 17. Remove the backlight frame from the display panel.
18. Remove the backlight from the backlight frame. 19. Disconnect the display panel cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD panel (3) from the display rear panel. 22. Release the tape (4) that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight.
Index A AC adapter identifying 16 antenna removal 73 spare part number 24, 66 antennas 15 applications key, Windows 8 audio-in (microphone) jack 10 audio-out (headphone) jack 10 audio-in jack pin assignments 114 audio-out jack pin assignments 115 modem 92 Network Interface Controller (LAN) 92 Notebook Upgrade Bay 92 Power Monitor Circuit 92 Wake on LAN 92 wireless button 92 WLAN device radio 92 built-in device options 92 buttons power 7 QuickLook 7 QuickWeb 7 TouchPad 5 B backing up 107, 110 Backup and R
DriveLock, automatic 89 drives boot order 83, 97 preventing damage 32 drives, boot order 90 J jacks audio-in (microphone) 10 audio-out (headphone) 10 RJ-45 (network) 10 E electrostatic discharge 33 embedded numeric keypad keys, identifying 8 esc key, identifying 8 Ethernet, product description 2 Execution Disable 90 external media cards, product description 2 external monitor port pin assignments 116 external monitor port, identifying 11 K keyboard product description 3 removal 43 spare part number 19, 4
product description 3 USB 10, 11 power button board spare part number 64 power button, identifying 7 power connector, identifying 11 power cord set requirements 119 spare part number 25 power cord, identifying 16 power light, identifying 6 power requirements, product description 3 processor, product description 1 product description audio 2 chipset 1 diskette drive 2 Ethernet 2 external media cards 2 graphics 1 hard drive 1 keyboard 3 mass storage device 1 memory module 1 modem 2 operating system 3 optical
identifying 5 scrolling regions 5 TPM Embedded Security 89 transporting guidelines 34 TXT (Intel® Trusted Execution Technology) 91 U Unified Extensible Firmware Interface (UEFI) mode 90 USB board spare part number 63 USB legacy support 79, 84, 86, 90, 94, 98 USB port pin assignments 118 USB ports, identifying 10, 11 V vents, identifying 11, 13 video, recording 12 Virtualization Technology 91 W webcam 12 webcam light, identifying 12 webcam module illustrated 24, 65 removal 68 spare part number 24, 65 Windows
