User's Manual

1 Tips and Troubleshooting

Most problems with iPod can be solved quickly

by following the advice in this chapter.

If Your PC Does Not Complete the Start-up Process

When iPod is Connected With the USB Cable

On some PCs, when iPod is connected with the USB cable, it’s possible that your

PC will not complete the start-up process. If you encounter this, simply disconnect

iPod from the PC. The start-up process will then complete. Once the PC start-up

process is complete, reconnect iPod for normal operation.

If you are experiencing this issue on an HP or Compaq PC, please visit the

HP Support Web site at http://www.hp.com/support and go to your product

support page for the latest BIOS update for your PC. If you are experiencing this

issue on any other brand PC, check your PC manufacturer’s Web site for any

available PC software or BIOS updates.