User's Manual

60 Tips and Troubleshooting
If Songs or Data Transfer More Slowly Over USB 2.0
• If you transfer a large amount of songs or data using USB 2.0 and the iPod
battery is low, iPod goes into a power-saving mode. Transfer speeds slow down
considerably. This is normal.
• If you want to transfer at higher speeds, you can stop the transfer, eject the
iPod, and connect it to a power outlet using the iPod Power Adapter. Let iPod
charge for about an hour, then connect it to your PC again to transfer music.
If You Connect iPod to a USB Port and It Doesn’t
Work Correctly
• You must use a USB 2.0 port or a FireWire port to connect iPod. USB 1.1 is not
supported and is significantly slower than FireWire and USB 2.0. If your PC
doesn’t have a FireWire port or USB 2.0 port, you can purchase and install a
Windows-certified USB 2.0 card and install it. If you’re using a PC that doesn’t
have a high-power USB 2.0 port but has a 6-pin FireWire port, you can
connect iPod to a FireWire port using the optional iPod Dock Connector to
FireWire Cable, available at http://www.hpshopping.com/musicaccessories
• To charge the battery, you must connect iPod to a high-power USB 2.0 port on
your PC. Connecting iPod to a USB port on your keyboard will not charge the
battery.
• If your iPod is exceptionally low on power and you connect it to a USB 2.0
port, it may charge for up to 30 minutes before you can use it. Leave iPod
connected until it charges sufficiently.
• If you’re connecting iPod to a portable or notebook PC using the iPod Dock
Connector to USB 2.0 Cable, connect the PC to a power outlet before
connecting iPod.