Read Before Installing MPE/iX Release 6.5 PowerPatch4 Software Release (C.65.04) (30216-90349)

P/N: 30216-90349

CR# JAGae78289 / 8606315566

:STMSHUT sometimes unable to completely close daemon

During certain installations of the C.65.04 PowerPatch, an installation job has been found to fail

due to the inability of the diagnostic monitor to completely shutdown. The symptom of the

problem is that the job I0231900 will abort, which will trigger the installing tool (usually

HPINSTAL) to systematically abort. Within the spoolfile of this jobstream, the following failure

text is seen:

:purge /usr/lib/libmcats.sl

EXCLUSIVE VIOLATION: FILE ACCESSED EXCLUSIVELY (FSERR 91)

Unable to purge file "/usr/lib/libmcats.sl". (CIERR 384)

REMAINDER OF JOB FLUSHED.

This condition can be resolved, and the installation can be resumed, by following these steps (user

entries are in bold below):

1. Kill the diagmond daemon.

From MANAGER.SYS,

:run sh.hpbin.sys

$ ps -ef | grep diagmond

The above command should return a line similar to this:

0 65584 1 0 Jan 01 1:10 /usr/sbin/stm/uut/bin/sys/diagmond

^^^^^

Note this number. It is the pid number of the process that needs to be killed. Issue the kill

command for this pid:

$kill 65584

(for pid# 65584)

Now, verify that the process has been aborted, by repeating the 'ps' command:

$ ps -ef | grep diagmond

There should not be any entries returned. Merely a line-feed. If the entry is still showing, use

this kill command:

$kill –9 65584

(for pid# 65584)

2. Resume the installation. Merely run the installer program again. Make sure you are in the

INSTALL group, and issue the run command.

:run hpinstal

The installation process will detect where it left off, and will resume from that point.