MSL5000 and 6000 Series Tape Libraries User Guide

Troubleshooting
141HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
1001 SCSI Firmware Error
(Internal SCSI task processing error.
Unexpected state or hardware status.)
■ Turn off power to the library and inspect
connectors and cables.
■ Check the SCSI cable connections to make
sure they are secured.
■ Make sure the library controller board has
SCSI termination.
1002 SCSI FIFO Empty
(The SCSI controller data FIFO is empty but
should contain more data bytes.)
■ Turn off power to the library and inspect
connectors and cables.
■ Check the SCSI cable connections to make
sure they are secured.
■ Make sure the library controller board has
SCSI termination.
1003 SCSI FIFO Error
(The SCSI controller data FIFO should be
empty but still contains data bytes.)
■ Turn off power to the library and inspect
connectors and cables.
■ Check the SCSI cable connections to make
sure they are secured.
■ Make sure the library controller board has
SCSI termination.
1004 SCSI Gross Error
(The SCSI controller detected a gross error
condition. Invalid SCSI bus phase or DMA
error.)
■ Turn off power to the library and inspect
connectors and cables.
■ Ensure SCSI options are set correctly.
■ Check the SCSI cable connections to make
sure they are secured.
■ Make sure the library controller board has
SCSI termination.
■ Check host SCSI cable and connections.
1005 Illegal SCSI Cnt Cmd
(Either an invalid command was sent to the
SCSI controller, or the controller was not in
the correct mode.)
■ Turn off power to the library and inspect
connectors and cables.
■ Check that application is certified to work
with your library and has up-to-date
patches.
■ Ensure SCSI options are set correctly.
■ Check the SCSI cable connections to make
sure they are secured.
■ Make sure the library controller board has
SCSI termination.
■ Check host SCSI cable and connections.
Table 11: Fault Symptom Codes (Continued)
FSC Message ERP