MSL5000 and 6000 Series Tape Libraries User Guide

Troubleshooting
145HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
2094 Open DLT Handle Fault
(Failed to open DLT handle.)
■ Press the Enter button to clear the
message.
■ Cycle power to the library or reboot using
the GUI touch screen. Wait 30 seconds to
power up again.
■ Ensure the drive shows good status
through the drive status window.
20a0 No IP Address Found
(SMC router failed to get an IP address.)
■ Press the Enter button to clear the
message.
■ Ensure network configuration options are
set correctly.
■ Cycle power to the library or reboot using
the GUI touch screen. Wait 30 seconds to
power up again.
20a1 No IP Address Mode Fault
(SMC router failed to detect static or IP
address mode.)
■ Press the Enter button to clear the
message.
■ Ensure network configuration options are
set correctly.
■ Cycle power to the library or reboot using
the GUI touch screen. Wait 30 seconds to
power up again.
20b0 Unknown Exchange For The Async
message
(Unexpected exchange detected when
process messages.)
■ Press the Enter button to reboot.
■ Cycle power to the library or reboot using
the GUI touch screen. Wait 30 seconds to
power up again.
20c0 Drive In Error
(Control failed to set SCSI ID.)
■ Press the Enter button to clear the
message.
■ Ensure the drive shows good status
through the drive status window.
■ Cycle power to the library or reboot using
the GUI touch screen. Wait 30 seconds to
power up again.
20c1 Drive In Error
(Control failed on installed drive.)
■ Press the Enter button to clear the
message.
■ Ensure the drive shows good status
through the drive status window.
■ Cycle power to the library or reboot using
the GUI touch screen. Wait 30 seconds to
power up again.
Table 11: Fault Symptom Codes (Continued)
FSC Message ERP