MSL5000 and 6000 Series Tape Libraries User Guide

Troubleshooting
148 HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
3018 Drive Load Retry Failed
(SLTO drive fail to load, detected in drive
task.)
■ Press the Enter button to reboot.
■ Ensure the drive shows good status
through the drive status window.
■ Deactivate the drive using the GUI control
panel maintenance menu.
■ Reseat the drive.
■ Load/unload a cartridge to the drive to
verify.
■ Check the tape cartridge used int he last
operation for damage.
■ Run the cartridge cycle diagnostic to
verify.
3019 Drive Open Door Failed
(Failed open DLT drive door.)
■ Press the Enter button to reboot.
■ Ensure the drive shows good status
through the drive status window.
■ Deactivate the drive using the GUI control
panel maintenance menu.
■ Reseat the drive.
■ Load/unload a cartridge to the drive to
verify.
■ Check the tape cartridge used int he last
operation for damage.
■ Run the cartridge cycle diagnostic to
verify.
301A Drive Close Door Failed
(Failed close DLT drive door.)
■ Press the Enter button to reboot.
■ Ensure the drive shows good status
through the drive status window.
■ Deactivate the drive using the GUI control
panel maintenance menu.
■ Reseat the drive.
■ Load/unload a cartridge to the drive to
verify.
■ Check the tape cartridge used in the last
operation for damage.
■ Run the cartridge cycle diagnostic to
verify.
Table 11: Fault Symptom Codes (Continued)
FSC Message ERP