MSL5000 and 6000 Series Tape Libraries User Guide

Troubleshooting
150 HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
3031 Chassis S/N Mismatch. Previous
S/N retained
(The serial number scanned from the bar
code label does not match the value stored
in non-volatile memory.)
■ Press the Enter button to clear the
message.
■ No action is required. This error is
expected when replacing the controller
board. If controller board was not
replace, then contact support.
3032 Chassis S/N Character count is
not correct
(A valid serial number bar code label
could not b read.)
■ Press the Enter button to clear the
message.
■ Contact support.
3033 Chassis S/N did not scan
(A valid serial number bar code label
could not be read.)
■ Press the Enter button to clear the
message.
■ Contact support.
3034 Chassis S/N save operation
failed
(The serial number scanned from the bar
code label could not be saved to
non-volatile memory.)
■ Press the Enter button to clear the
message.
■ Contact support.
3040 Motor Firmware Error
(The loader task detected an unexpected
status and could not recover.)
■ Press the Enter button to reboot.
■ Turn off power to the library and inspect
connectors and cables.
3041 Loader Received Invalid
Command
(The loader task received an unexpected
command and could not recover.)
■ Press the Enter button to reboot.
■ Turn off power to the library and inspect
connectors and cables.
3042 Motor Firmware Error
(The loader task detected an unexpected
status and could not recover.)
■ Press the Enter button to reboot.
■ Turn off power to the library and inspect
connectors and cables.
3050 Missing Magazine
(In diag, no magazine installed for diag to
run.)
■ Press the Enter button to clear the
message.
■ Insert magazine.
■ Invalid user initiated operation. Set
parameters correctly and try again.
Table 11: Fault Symptom Codes (Continued)
FSC Message ERP