MSL5000 and 6000 Series Tape Libraries User Guide

Troubleshooting
155HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
307B Diag get drive 3 status failed
(Failed to get drive status, communication
error.)
■ Press the Enter button to reboot.
■ Ensure the drive shows good status
through the drive status window.
■ Deactivate the drive using the GUI control
panel maintenance menu.
■ Reseat drive.
■ Load/unload a cartridge to the drive to
verify.
■ Check the tape cartridge used in the last
operation for damage.
■ Run the cartridge cycle diagnostic to
verify.
3082 Drive Stow Failed, Media
Returned to Source
(The DLT drive detected an SDLT cartridge
and the cartridge has been returned to its
origin.)
■ Press the Enter button to clear the
message.
■ Use only media approved for the drive
type.
■ Invalid user initiated operation. Set
parameters correctly and try again.
3083 Drive Stow Failed, Media
Remains in Drive
(The DLT drive detected an SDLT cartridge
and the cartridge has been returned to its
origin.)
■ Press the Enter button to clear the
message.
■ Invalid user initiated operation. Set
parameters correctly and try again.
■ Ensure cartridges are in magazines.
■ Attempt drive unload to empty DLT
magazine slot.
3084 UnSupported Drive For
Requested Operation
(Unsupported drive type.)
■ Make sure the media type used is
compatible with the drive.
■ Press the Enter button to clear the
message.
■ Invalid user initiated operation. Set
parameters correctly and try again.
308F No Retry On Fetch/Stow
(The loader retried an operation and retries
were disabled.)
■ Press the Enter button to clear the
message.
■ Invalid user initiated operation. Set
parameters correctly and try again.
■ Ensure configuration options are set
correctly.
Table 11: Fault Symptom Codes (Continued)
FSC Message ERP