MSL5000 and 6000 Series Tape Libraries User Guide

Troubleshooting
156 HP StorageWorks MSL5000 and MSL6000 Series Tape Libraries User Guide
3100 Picker Jammed
(The picker jammed during a bin stow
operation.)
■ Press the Enter button to reboot.
■ Cycle power to the library or reboot using
the GUI touch screen.
■ Ensure that there are no obstructions
inside the library (all cartridges are in
magazines).
■ Ensure cartridges are fully inserted in the
magazine(s).
3102 Picker Jammed 2
(The picker jammed during a bin stow
operation.)
■ Press the Enter button to reboot.
■ Cycle power to the library or reboot using
the GUI touch screen.
■ Ensure that there are no obstructions
inside the library (all cartridges are in
magazines).
■ Ensure cartridges are fully inserted in the
magazine(s).
3103 Picker Jammed 3
(The picker jammed during a bin stow
operation.)
■ Press the Enter button to reboot.
■ Cycle power to the library or reboot using
the GUI touch screen.
■ Ensure that there are no obstructions
inside the library (all cartridges are in
magazines).
■ Ensure cartridges are fully inserted in the
magazine(s).
3104 Picker Jammed 4
(The picker jammed during a bin stow
operation.)
■ Press the Enter button to reboot.
■ Cycle power to the library or reboot using
the GUI touch screen.
■ Ensure that there are no obstructions
inside the library (all cartridges are in
magazines).
■ Ensure cartridges are fully inserted in the
magazine(s).
Table 11: Fault Symptom Codes (Continued)
FSC Message ERP