HP ProDesk 400 G1 Desktop Mini - Maintenance and Service Guide

Control panel message Description Recommended action
2. If the error persists and system BIOS has
been recently updated, restore previous
system BIOS version.
3. If the error still persists, replace the
system board.
2219-USB Key Provisioning file has invalid
header identifier
Provisioning file contained on the USB key has
been corrupted or is not a valid version for the
current ME firmware.
1. Recreate the provisioning file using third
party management console software.
2. If the error persists and system BIOS has
been recently updated, restore previous
system BIOS version. Otherwise, update
the ME firmware version.
3. If the error still persists, replace the
system board.
2220-USB Key Provisioning file has mismatch
version
Provisioning file contained on the USB key is
not a valid version for the current ME firmware.
1. Reboot the computer.
2. If the error persists and system BIOS has
been recently updated, restore previous
system BIOS version. Otherwise, update
the ME firmware version.
3. If the error still persists, replace the
system board.
Invalid Electronic Serial Number Electronic serial number is missing. Enter the correct serial number in Computer
Setup.
Network Server Mode Active and No Keyboard
Attached
Keyboard failure while Network Server Mode
enabled.
1. Reconnect keyboard with computer
turned off.
2. Check connector for bent or missing pins.
3. Ensure that none of the keys are
depressed.
4. Replace keyboard.
Parity Check 2 Parity RAM failure. Run Computer Setup and Diagnostic utilities.
92 Chapter 7 POST error messages