HP ProDesk 400 G1 Desktop Mini - Maintenance and Service Guide

“Out of Range” displays on screen.
Cause Solution
2. Select Change PC Settings, select General, and then under
Advanced startup, click Restart now.
3. Select Troubleshoot, select Advanced options, select
Startup Settings, and then click Restart.
4. Use the function keys or number keys to select the safe
mode option you want.
When your computer is in safe mode, Safe Mode displays in
the corners of your monitor. To exit safe mode, restart your
computer and let Windows start normally.
High pitched noise coming from inside a flat panel monitor.
Cause Solution
Brightness and/or contrast settings are too high. Lower brightness and/or contrast settings.
Fuzzy focus; streaking, ghosting, or shadowing effects; horizontal scrolling lines; faint vertical bars; or unable to center the
picture on the screen (flat panel monitors using an analog VGA input connection only).
Cause Solution
Flat panel monitor’s internal digital conversion circuits may be
unable to correctly interpret the output synchronization of the
graphics card.
1. Select the monitor’s Auto-Adjustment option in the
monitor’s on-screen display menu.
2. Manually synchronize the Clock and Clock Phase on-screen
display functions. To download a SoftPaq that will assist
you with the synchronization, go to the following Web site,
select the appropriate monitor, and download either
SP32347 or SP32202:
http://www.hp.com/support
Certain typed symbols do not appear correct.
Cause Solution
The font you are using does not support that particular symbol. Use the Character Map to locate and select the appropriate
symbol. You can copy the symbol from the Character Map into a
document.
In Windows 7, click Start, select All Programs, select
Accessories, select System Tools, and then select Character
Map.
In Windows 8.1, on the Start screen, type ch, and then select
Character Map from the list of applications.
74 Chapter 6 Troubleshooting without diagnostics