Multimedia - Windows 7
Table Of Contents
- Multimedia features
 - Multimedia software
 - Audio
 - Video
 - Optical drive (select models only)
 - HP Webcam
 - Troubleshooting
- The optical disc tray does not open for removal of a CD or DVD
 - A disc does not play
 - A disc does not play automatically
 - A DVD movie stops, skips, or plays erratically
 - A DVD movie is not visible on an external display
 - A DVD playing in Windows Media Player produces no sound or display
 - The process of burning a disc does not begin, or it stops before completion
 - The computer does not detect the optical drive
 - A new device driver is needed
 
 - Index
 
A DVD movie stops, skips, or plays erratically
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Check to be sure the disc is not scratched or damaged.
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Clean the disc.
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Conserve system resources by trying the following suggestions:
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Log off the Internet.
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Change the color properties of the desktop:
1. Right-click on a blank area of the computer desktop, and select Screen resolution.
2. Click Advanced Settings > Monitor tab.
3. Click High Color (16 bit), if this setting is not already selected.
4. Click OK.
◦
Disconnect external devices, such as a printer, scanner, camera, or handheld device.
30 Chapter 7 Troubleshooting










