Manual

Chapter 5 Error Message Reference
44
Code Description Recommended Action
10. Change the board where the DIMMs are located.
0170h RAM Refresh is not
working.
1. Visually inspect the memory board to ensure proper seating.
2. Check to see all DIMMs are the correct HP part number.
3. Visually inspect DIMM units to ensure they are properly seated.
4. Check the positions of DIMMs to see that positioning matches that on the
technical reference label or card.
5. Examine the support ticket and check for failures.
6. Bring the system down to its minimum memory configuration and rerun the
test.
7. Build up the system by halves until the failure is located.
8. Change the memory board.
9. Change the system board.
10. Change the board where the DIMMs are located.
0171h RAM Refresh is
slower than expected
1. Visually inspect the memory board to ensure proper seating.
2. Check to see all DIMMs are the correct HP part number.
3. Visually inspect DIMM units to ensure they are properly seated.
4. Check the positions of DIMMs to see that positioning matches that on the
technical reference label or card.
5. Examine the support ticket and check for failures.
6. Bring the system down to its minimum memory configuration and rerun the
test.
7. Build up the system by halves until the failure is located.
8. Change the memory board.
9. Change the system board.
10. Change the board where the DIMMs are located.
0172h RAM Refresh is
faster than expected
1. Visually inspect the memory board to ensure proper seating.
2. Check to see all DIMMs are the correct HP part number.
3. Visually inspect DIMM units to ensure they are properly seated.
4. Check the positions of DIMMs to see that positioning matches that on the
technical reference label or card.
5. Examine the support ticket and check for failures.
6. Bring the system down to its minimum memory configuration and rerun the
test.
7. Build up the system by halves until the failure is located.
8. Change the memory board.
9. Change the system board.
10. Change the board where the DIMMs are located.
0180h The pattern written
at address
XXXXXXXXh was
qqqqh The pattern
read back from that
address was pppph.
1. Visually inspect the memory board to ensure proper seating.
2. Check to see all DIMMs are the correct HP part number.
3. Visually inspect DIMM units to ensure they are properly seated.
4. Check the positions of DIMMs to see that positioning matches that on the
technical reference label or card.
5. Examine the support ticket and check for failures.
6. Bring the system down to its minimum memory configuration and rerun the