Manual

Chapter 11 Troubleshooting

If the System Passes the POST but Shuts Down While Booting

Check for fan failures, power supply failures, or processor failures. Check the

control panel LCD to see whether it indicates the correct number of power

supplies and processors that are present in the system.

Error Messages

If you get an error message, an error message utility on the Navigator CD-ROM

can help you find a possible solution.

When the HP NetServer displays an error message:

1. Insert your HP Navigator CD-ROM into the CD-ROM drive and press the

Reset button on the front of the HP NetServer.

2. The HP NetServer boots from the CD-ROM. The error message utility

automatically displays the error message and a problem-solving

procedure.

NOTE For a complete list of error messages and solutions see the HP

NetServer Information Assistant program on the HP Navigator

CD-ROM. HP Information Assistant runs on an HP Vectra or

other PC running Windows 3.1 and above, Windows 95 or

Windows NT.