Owner's manual

19
4 Troubleshooting
Troubleshooting Tools
If you are having problems installing your HP NetServer, there are a number of
different tools available for troubleshooting. The following tools are available on
your HP NetServer Navigator CD-ROM:
• HP NetServer Information Assistant: At the HP NetServer Navigator Main
Menu, select “Access Information Assistant” and follow the menus to use
the following tools:
◊ Troubleshooting Information
◊ Part Information
◊ List of Error Messages and Beep Error Messages
• NetServer Utilities: At the HP NetServer Navigator Main Menu, select
“Access NetServer Utilities” to use the following utilities:
◊ HP Diagnostic Assistant Utility: An easy-to-use hardware diagnostic
for system verification, burn-in, and rapid troubleshooting. The
Diagnostic Assistant is also located on a flexible disk mounted inside
your HP NetServer cabinet in a plastic pouch.
◊ Print or View Configuration: Enables you to print or view the current
system configuration, including details of which cards are detected in
the system and which resources are allocated to the cards
◊ Diskette Library: Enables you to conveniently generate any flexible
diskette available on the NetServer Navigator CD-ROM. For example,
you can create the following diskettes: BIOS Update, EISA
Configuration, NOS Drivers, NetServer Assistant, PowerWise
Assistant, Diagnostic Assistant and Remote Assistant Upgrade.
◊ Error Message Utility: Lets you view descriptions of errors that
occur during the Power-On Self Test (POST) and tells you how to
handle the errors.