User's Manual
Table Of Contents
- HP Remote Insight Lights-Out Edition II User Guide
- Notice
- Contents
- Operational overview
- Installing the RILOE II
- Configuring the RILOE II
- Using the RILOE II
- Accessing RILOE II for the first time
- Features of the RILOE II
- Managing the user and configuration settings of the RILOE II
- Using the Remote Console
- Terminal Services pass-through option
- Using virtual devices
- Resetting the RILOE II to the factory default settings
- Getting help
- Pocket PC access with RILOE II
- RILOE II security
- Systems Insight Manager integration
- Directory services
- Overview of directory integration
- Benefits of directory integration
- How directory integration works
- Advantages and disadvantages of schema-free and HP Extended
- Setup for Schema-free directory integration
- Setting up HP schema directory integration
- Features supported by HP schema directory integration
- Setting up directory services
- Directory services support
- Schema required software
- Schema installer
- Management snap-in installer
- Directory services for Active Directory
- Active Directory Lights-Out management
- Directory services for eDirectory
- User login using directory services
- Directory settings
- Directory-enabled remote management
- Scripting, command line, and utility options
- Overview of the Lights-Out DOS utility
- Lights-Out directories migration utilities
- Compatibility
- Pre-migration checklist
- HP Lights-Out directory package
- HPQLOMIG operation
- Finding management processors
- Upgrading firmware on management processors
- Selecting a directory access method
- Naming management processors
- Configuring directories when HP Extended schema is selected
- Configuring directories when schema-free integration is sele
- Setting up management processors for directories
- HPQLOMGC operation
- Lights-Out Configuration Utility
- Using Perl with the XML scripting interface
- HPONCFG
- Remote Insight command language
- RIBCL sample scripts
- RIBCL general guidelines
- XML header
- Data types
- Response definitions
- RIBCL
- LOGIN
- USER_INFO
- ADD_USER
- DELETE_USER
- GET_USER
- MOD_USER
- GET_ALL_USERS
- GET_ALL_USER_INFO
- RIB_INFO
- RESET_RIB
- GET_NETWORK_SETTINGS
- MOD_NETWORK_SETTINGS
- GET_GLOBAL_SETTINGS
- MOD_GLOBAL_SETTINGS
- CLEAR_EVENTLOG
- UPDATE_RIB_FIRMWARE
- GET_FW_VERSION
- HOTKEY_CONFIG
- DIR_INFO
- GET_DIR_CONFIG
- MOD_DIR_CONFIG
- SERVER_INFO
- RESET_SERVER
- INSERT_VIRTUAL_FLOPPY
- EJECT_VIRTUAL_FLOPPY
- COPY_VIRTUAL_FLOPPY
- GET_VF_STATUS
- SET_VF_STATUS
- GET_HOST_POWER_STATUS
- SET_HOST_POWER
- GET_VPB_CABLE_STATUS
- GET_ALL_CABLES_STATUS
- GET_TWOFACTOR_SETTINGS
- MOD_TWOFACTOR_SETTINGS
- Troubleshooting the RILOE II
- Supported client operating systems and browsers
- Supported hardware and software
- Server PCI Slot and Cable Matrix
- Network connection problems
- Alert and trap problems
- NetWare initialization errors
- Miscellaneous problems
- Accessing System Partition Utilities
- Inability to reboot the server
- Inability to upgrade the RILOE II firmware
- Incorrect time or date of entries in the event log
- Interpreting LED indicators
- Invalid Source IP address
- Login name and password problems
- Remote Console mouse control issue
- Resetting the RILOE II to Factory Default Settings
- Virtual Floppy media applet is unresponsive
- Video Problems
- Troubleshooting the host server
- Directory Services errors
- Directory Services schema
- Technical support
- Regulatory compliance notices
- Acronyms and abbreviations
- Index
Troubleshooting the RILOE II 176
•
D = P/N 195254-B21 (split 4-pin cable) available as a spare kit P/N 195724-001.
• E = P/N 162816-001 (split 4-pin cable) available as a spare kit P/N 166655-001.
• F = P/N 233736-001 (16-to 30-pin cable) Not used with RILOE II.
• G = P/N 241793-010 (30-pin cable) ships with the RILOE II kit.
• H = P/N 216373-001 (16-pin to 13-pin cable) ships with the ProLiant DL760 server.
Notes:
1. The USB Virtual Floppy/CD works under an operating system that natively supports USB. The USB
Virtual Floppy/CD does not work until the operating system and appropriate device drivers are
loaded. More information can be found at the ProLiant Support Page
(http://h18013.www1.hp.com/products/servers/platforms/usb-support.html
).
2. RILOE II USB Virtual Media is not supported on the ProLiant DL380 G3 and ProLiant ML370 G3
servers. For more information, refer to the HP website
(http://h18000.www1.hp.com/products/servers/management/riloe2/virtualmedia.html
).
3. RILOE II cards (Hardware Revisions F and earlier) do not maintain power when the ProLiant DL560
server is powered off. To resolve this issue, use a Revision G or later card or use the AC adapter in
addition to the 30-pin cable to maintain power.
Network connection problems
The following sections provide troubleshooting information for common network connection problems.
Inability to connect to the board through the NIC
If you cannot connect to RILOE II through the NIC, try any or all of the following troubleshooting methods:
• Confirm that the green LED indicator (link status) on the board connector bracket is on. This condition
indicates a good connection between the PCI NIC and the network hub.
• Look for intermittent flashes of the green LED indicator, which indicate normal network traffic.
• Run the RBSU F8 to confirm that the NIC is enabled and to verify the assigned IP address and subnet
mask.
• From another workstation on the same network, ping the RILOE II IP address.
• Attempt to connect with browser software by typing the RILOE II IP address. You can see the Remote
Insight home page from this address.
• Reset the RILOE II.
To reset the RILOE II in a Windows NT® or Windows® 2000 server:
a. In Control Panel, select Services and stop the Insight Agents.
b. In Control Panel, select Insight Agents.
c. Select Remote Insight and click Reset.
d. Restart the Insight Agents.
Inability to obtain SNMP information from Insight Manager 7 when connected to
the Remote Insight Network interface
The agents running on the managed server supply the SNMP information provided to Systems Insight
Manager. For those agents to pass information through the RILOE II, the Remote Insight device drivers
must be installed. Refer to "Installing RILOE II device drivers" for installation instructions.