User's Manual
Table Of Contents
- HP Remote Insight Lights-Out Edition II User Guide
- Notice
- Contents
- Operational overview
- Installing the RILOE II
- Configuring the RILOE II
- Using the RILOE II
- Accessing RILOE II for the first time
- Features of the RILOE II
- Managing the user and configuration settings of the RILOE II
- Using the Remote Console
- Terminal Services pass-through option
- Using virtual devices
- Resetting the RILOE II to the factory default settings
- Getting help
- Pocket PC access with RILOE II
- RILOE II security
- Systems Insight Manager integration
- Directory services
- Overview of directory integration
- Benefits of directory integration
- How directory integration works
- Advantages and disadvantages of schema-free and HP Extended
- Setup for Schema-free directory integration
- Setting up HP schema directory integration
- Features supported by HP schema directory integration
- Setting up directory services
- Directory services support
- Schema required software
- Schema installer
- Management snap-in installer
- Directory services for Active Directory
- Active Directory Lights-Out management
- Directory services for eDirectory
- User login using directory services
- Directory settings
- Directory-enabled remote management
- Scripting, command line, and utility options
- Overview of the Lights-Out DOS utility
- Lights-Out directories migration utilities
- Compatibility
- Pre-migration checklist
- HP Lights-Out directory package
- HPQLOMIG operation
- Finding management processors
- Upgrading firmware on management processors
- Selecting a directory access method
- Naming management processors
- Configuring directories when HP Extended schema is selected
- Configuring directories when schema-free integration is sele
- Setting up management processors for directories
- HPQLOMGC operation
- Lights-Out Configuration Utility
- Using Perl with the XML scripting interface
- HPONCFG
- Remote Insight command language
- RIBCL sample scripts
- RIBCL general guidelines
- XML header
- Data types
- Response definitions
- RIBCL
- LOGIN
- USER_INFO
- ADD_USER
- DELETE_USER
- GET_USER
- MOD_USER
- GET_ALL_USERS
- GET_ALL_USER_INFO
- RIB_INFO
- RESET_RIB
- GET_NETWORK_SETTINGS
- MOD_NETWORK_SETTINGS
- GET_GLOBAL_SETTINGS
- MOD_GLOBAL_SETTINGS
- CLEAR_EVENTLOG
- UPDATE_RIB_FIRMWARE
- GET_FW_VERSION
- HOTKEY_CONFIG
- DIR_INFO
- GET_DIR_CONFIG
- MOD_DIR_CONFIG
- SERVER_INFO
- RESET_SERVER
- INSERT_VIRTUAL_FLOPPY
- EJECT_VIRTUAL_FLOPPY
- COPY_VIRTUAL_FLOPPY
- GET_VF_STATUS
- SET_VF_STATUS
- GET_HOST_POWER_STATUS
- SET_HOST_POWER
- GET_VPB_CABLE_STATUS
- GET_ALL_CABLES_STATUS
- GET_TWOFACTOR_SETTINGS
- MOD_TWOFACTOR_SETTINGS
- Troubleshooting the RILOE II
- Supported client operating systems and browsers
- Supported hardware and software
- Server PCI Slot and Cable Matrix
- Network connection problems
- Alert and trap problems
- NetWare initialization errors
- Miscellaneous problems
- Accessing System Partition Utilities
- Inability to reboot the server
- Inability to upgrade the RILOE II firmware
- Incorrect time or date of entries in the event log
- Interpreting LED indicators
- Invalid Source IP address
- Login name and password problems
- Remote Console mouse control issue
- Resetting the RILOE II to Factory Default Settings
- Virtual Floppy media applet is unresponsive
- Video Problems
- Troubleshooting the host server
- Directory Services errors
- Directory Services schema
- Technical support
- Regulatory compliance notices
- Acronyms and abbreviations
- Index
Troubleshooting the RILOE II 177
If you have installed the drivers and agents for the RILOE II, verify that the RILOE II and the management
PC are on the same subnet. You can verify this quickly by pinging the Remote Insight board from the
management PC. See your network administrator for proper routes to access the network interface of the
RILOE II.
Web browser not connecting to the RILOE II IP address
If the Web browser software is configured to use a proxy server, it will not connect to the RILOE II IP
address. To resolve this issue, configure the browser not to use the proxy server for the IP address of the
RILOE II. For example, in Internet Explorer, select View, Options, click Connection Settings, and
then enter the IP address in the Exceptions field.
NOTE: If the RILOE II is using 128-bit encryption, be sure that the client browser supports 128-bit
encryption.
Alert and trap problems
The following sections provide troubleshooting information for common alert and trap errors.
Inability to Receive Insight Manager 7 Alerts (SNMP Traps) from the RILOE II
1. Be sure that the correct Systems Insight Manager alert types are enabled.
2. Log on to the RILOE II with administrative access.
3. Click SNMP Settings on the Administration tab.
4. Enter the SNMP IP addresses in the SNMP Trap Destination fields.
Server power status reported incorrectly and send test trap not responding
The power status of the server may be reported as off when the server is actually on. This problem may
occur if the server is powered off and then powered back on within four minutes. The following
configuration will cause this error to occur:
• The supplied DNS server IP address on the Network Settings page is invalid or unavailable.
• An SNMP trap destination is set as a DNS name is invalid or unavailable.
• Remote Insight Board SNMP Traps are enabled with no destination address defined.
If the preceding configuration is set, Send Test Trap also will not respond for a period of approximately
four minutes.
To correct this problem, be sure the DNS server specified in Network Settings is correct. If a DNS server is
not on the network, the setting should be 0.0.0.0. Alternately, use IP addresses instead of DNS names
when configuring SNMP trap destinations.
NetWare initialization errors
When a NetWare server is started, each driver loaded in the AUTOEXEC.NCF is executed. If a problem
is found during execution, an initialization error is displayed. The NetWare error messages table
("NetWare error message table" on page 178) shows potential initialization error messages and
suggested courses of action.