User's Manual
Table Of Contents
- HP Remote Insight Lights-Out Edition II User Guide
- Notice
- Contents
- Operational overview
- Installing the RILOE II
- Configuring the RILOE II
- Using the RILOE II
- Accessing RILOE II for the first time
- Features of the RILOE II
- Managing the user and configuration settings of the RILOE II
- Using the Remote Console
- Terminal Services pass-through option
- Using virtual devices
- Resetting the RILOE II to the factory default settings
- Getting help
- Pocket PC access with RILOE II
- RILOE II security
- Systems Insight Manager integration
- Directory services
- Overview of directory integration
- Benefits of directory integration
- How directory integration works
- Advantages and disadvantages of schema-free and HP Extended
- Setup for Schema-free directory integration
- Setting up HP schema directory integration
- Features supported by HP schema directory integration
- Setting up directory services
- Directory services support
- Schema required software
- Schema installer
- Management snap-in installer
- Directory services for Active Directory
- Active Directory Lights-Out management
- Directory services for eDirectory
- User login using directory services
- Directory settings
- Directory-enabled remote management
- Scripting, command line, and utility options
- Overview of the Lights-Out DOS utility
- Lights-Out directories migration utilities
- Compatibility
- Pre-migration checklist
- HP Lights-Out directory package
- HPQLOMIG operation
- Finding management processors
- Upgrading firmware on management processors
- Selecting a directory access method
- Naming management processors
- Configuring directories when HP Extended schema is selected
- Configuring directories when schema-free integration is sele
- Setting up management processors for directories
- HPQLOMGC operation
- Lights-Out Configuration Utility
- Using Perl with the XML scripting interface
- HPONCFG
- Remote Insight command language
- RIBCL sample scripts
- RIBCL general guidelines
- XML header
- Data types
- Response definitions
- RIBCL
- LOGIN
- USER_INFO
- ADD_USER
- DELETE_USER
- GET_USER
- MOD_USER
- GET_ALL_USERS
- GET_ALL_USER_INFO
- RIB_INFO
- RESET_RIB
- GET_NETWORK_SETTINGS
- MOD_NETWORK_SETTINGS
- GET_GLOBAL_SETTINGS
- MOD_GLOBAL_SETTINGS
- CLEAR_EVENTLOG
- UPDATE_RIB_FIRMWARE
- GET_FW_VERSION
- HOTKEY_CONFIG
- DIR_INFO
- GET_DIR_CONFIG
- MOD_DIR_CONFIG
- SERVER_INFO
- RESET_SERVER
- INSERT_VIRTUAL_FLOPPY
- EJECT_VIRTUAL_FLOPPY
- COPY_VIRTUAL_FLOPPY
- GET_VF_STATUS
- SET_VF_STATUS
- GET_HOST_POWER_STATUS
- SET_HOST_POWER
- GET_VPB_CABLE_STATUS
- GET_ALL_CABLES_STATUS
- GET_TWOFACTOR_SETTINGS
- MOD_TWOFACTOR_SETTINGS
- Troubleshooting the RILOE II
- Supported client operating systems and browsers
- Supported hardware and software
- Server PCI Slot and Cable Matrix
- Network connection problems
- Alert and trap problems
- NetWare initialization errors
- Miscellaneous problems
- Accessing System Partition Utilities
- Inability to reboot the server
- Inability to upgrade the RILOE II firmware
- Incorrect time or date of entries in the event log
- Interpreting LED indicators
- Invalid Source IP address
- Login name and password problems
- Remote Console mouse control issue
- Resetting the RILOE II to Factory Default Settings
- Virtual Floppy media applet is unresponsive
- Video Problems
- Troubleshooting the host server
- Directory Services errors
- Directory Services schema
- Technical support
- Regulatory compliance notices
- Acronyms and abbreviations
- Index

Troubleshooting the RILOE II 181
Video Problems
The RILOE II contains an integrated VGA controller. When the RILOE II is first installed, the server detects
this controller and attempts to use it by switching video from the embedded video controller of the server.
To avoid this problem, be sure that your monitor is connected to the RILOE II. Refer to "Monitor Cable
Connection" for more information.
Some servers contain PCI-based VGA controllers. These controllers must be removed to configure the VGA
controller on the RILOE II board.
Be sure the RILOE II is installed in a supported PCI slot. Refer to the Server PCI Slot and Cable Matrix (on
page 174) to determine the correct slot for the server. If the server is not listed, refer to the HP website
(http://www.hp.com/servers/lights-out
) for an updated table.
Some servers require disabling of the embedded video before installing the RILOE II board. You can
disable the embedded video controller by powering off the server and setting the system configuration
maintenance switch 1 to ON.
The following servers require that the embedded video be disabled:
• ProLiant ML330 server
• ProLiant ML350 server
Troubleshooting the host server
The RILOE II provides features for proactive system management and efficient troubleshooting of server
problems.
In addition to the Remote Console, you have access to overall server status information, video replay of
previous server resets, and other information gathered by the Survey utility.
The RILOE II maintains a complete set of logs for troubleshooting server problems. These logs are the
Remote Insight Event Log and the Integrated Management Log.
Full integration with Systems Insight Manager provides warning of potential problems through SNMP trap
alerts displayed on an Systems Insight Manager. This integration is achieved by installing and configuring
HP Insight agents on the remote server.
Additional information on the state of the host server
The Server Status option provides comprehensive status information about the following items:
• Server information
• POST diagnostic results
Information logs
The System Status tab gives you access to two types of information logs that are useful when
troubleshooting host server problems:
• Integrated Management Log (IML)
The IML allows you to view logged remote server events. Logged events include all server-specific
events recorded by the system health driver, including operating system information and ROM-based
POST codes.
• Remote Insight Event Log
The Remote Insight Event Log ("Event Log Entries" on page 182) is an operating system-independent
log that maintains a record of events by date and time. Logged events include major server events,










