Multimedia - Windows 7
Table Of Contents
- Multimedia features
- Multimedia software
- Audio
- Video
- Optical drive (select models only)
- HP Webcam
- Troubleshooting
- The optical disc tray does not open for removal of a CD or DVD
- A disc does not play
- A disc does not play automatically
- A DVD movie stops, skips, or plays erratically
- A DVD movie is not visible on an external display
- A DVD playing in Windows Media Player produces no sound or display
- The process of burning a disc does not begin, or it stops before completion
- The computer does not detect the optical drive
- A new device driver is needed
- Index
A new device driver is needed
Obtaining Microsoft device drivers
You can obtain the latest Windows device drivers by using Windows Update. This feature can be set to
automatically check for and install updates for your hardware drivers, as well as for the Windows
operating system and other Microsoft products.
To use Windows Update:
1. Click Start > All Programs > Windows Update.
NOTE: If you have not previously set up windows update, you will be prompted to enter settings
before you can check for updates.
2. Click Check for updates.
3. Follow the on-screen instructions
Obtaining HP device drivers
To use the HP Web site to obtain HP device drivers:
1. Open your Internet browser and go to
http://www.hp.com/support.
2. Select your country or region.
3. Click the option for software and driver downloads, and then type your computer model number in
the Search box.
4. Press enter, and then follow the on-screen instructions.
A new device driver is needed 35