Owner's manual

Problem Resolution
HP AutoSYNC User’s Guide—522580-015
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AutoSYNC Events in the EMS Log
AutoSYNC Events in the EMS Log
The AutoSYNC monitor and the synchronization processes report informational and
critical events to the EMS log on the source system. The Monitor events are sent to the
Monitor’s home terminal. To direct all AutoSYNC events (from ASYSYNC processes
and the Monitor) to the same collector, configure the Monitor’s home terminal to the
local collector.
The events logged are the following:
•
Synchronization process START and STOP messages
•
Monitor START and STOP messages
•
Configuration changes made by the administrator to a syncfileset or a batchid
•
Exception and error conditions
You can request the logging of synchronization errors related to a specific file (for
example, error 48 or error 45) by setting the SYNCUSER option EMSFILEEVENTS.
The EMS message specifies the name of the log file SLggguuu, the key of the log
record, the SYNCfileset ID, the file error and the filename portion of the file. The user
should then refer to the log file for details.
You can suppress the logging of informational messages such as synchronization
START and STOP messages and configuration changes by setting the SYNCUSER
option or global parameter EMSSUPPRESS. If you wish to suppress these optional
messages for synchronizations done over TCP/IP, use set the global EMSSUPPRESS
on both the source and destination instead of the SYNCUSER option.
See command ALTER SYNCUSER for details on how to set these options.
As mentioned above, both the destination and the source sync processes normally log
events to the source EMS collector. But if the destination sync process cannot access
the SLggguuu log file or the EMS log on the source system (because of a security error
for example), the destination sync process will log an event to the destination EMS
collector to report the error.
The default EMS collector is $0. To send events to an alternate collector, change the
EMSCOLLECTOR global parameter value. See the AUTOSYNC command ALTER
GLOBAL for a description of global parameters and details about changing them.
AutoSYNC Tracing
For cases where a problem is not diagnosed by looking at the synchronization log,
support personnel may request that the synchronization sessions be traced.
Tracing is enabled for all syncfilesets belonging to a syncuser. To start tracing, use the
TRACE option of the ALTER SYNCUSER
command. The syncuser must be
suspended and re-activated to start tracing.
Tracing generates a large amount of data. It is recommended tracing be used for a
specific syncfileset only by suspending the remaining syncfilesets.