Owner's manual

Troubleshooting

Silo Media Manager Installation and User’s Guide—541559-001

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Troubleshooting Examples for INTFACE

Possible Reason #2:

Another reason is that in a labeling process, OVERRIDE ON is not specified. It is

possible that the $ZSVR dismount message may contain another label than the bar-

code that SMM sees. If so, SMM will not dismount the tape due to a mismatch in the

labels. Click the OVERRIDE ON button in the Media Labeling tab on the SMM GUI

when trying to label your tapevolumes.

Troubleshooting Examples for INTFACE

Example 1

PROBLEM:

When I run the INTFACE program, control is never given back to my process...

SOLUTION:

Possible Reason #1:

Usually the problem here is that the INTFACE program is not running as a named

process. As of 08.28.01, the new INTFACE program must be named.

Possible Reason #2:

Another possible problem is that the SERVER INTFACE program could have been

placed on the client.

RUN INTFACE/NAME/ <command> <any parameters needed for the command>

RUN INTFACE /NAME/ EXPORT 000000 $SYSTEM.TSISMMS

RUN INTFACE /NAME/ MOUNT 000000 $TAPE1 $SYSTEM.TSISMMS