Drives User Guide
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Product notice This user guide describes features that are common to most models. Some features may not be available on your computer.
iv Product notice
Table of contents 1 Identifying installed drives 2 Handling drives 3 Improving hard drive performance Using Disk Defragmenter ..................................................................................................................... 3 Using Disk Cleanup .............................................................................................................................. 3 4 Using HP 3D DriveGuard Identifying HP 3D DriveGuard status ........................................................
A disc does not play ........................................................................................................................... 24 A disc does not play automatically ..................................................................................................... 25 A DVD movie is not visible on an external display ............................................................................. 26 The process of burning a disc does not begin, or it stops before completion .................
1 Identifying installed drives To view the drives installed on the computer, select Start > My Computer.
2 Handling drives Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures to which they apply.
3 Improving hard drive performance Using Disk Defragmenter As you use the computer, files on the hard drive become fragmented. Disk Defragmenter consolidates the fragmented files and folders on the hard drive so that the system can run more efficiently. After you start Disk Defragmenter, it works without supervision. Depending on the size of your hard drive and the number of fragmented files, Disk Defragmenter may take more than an hour to complete.
4 Using HP 3D DriveGuard HP 3D DriveGuard protects the hard drive by parking the drive and halting I/O requests under either of the following conditions: ● You drop the computer. ● You move the computer with the display closed while the computer is running on battery power. A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal operation.
Identifying HP 3D DriveGuard status The drive light on the computer changes to an amber color to show that the drive is parked. To determine whether drives are currently protected or whether a drive is parked, use the icon in the notification area, at the far right of the taskbar: ● If the software is enabled, a green check mark is superimposed over the hard drive icon. ● If the software is disabled, a red X is superimposed over the hard drive icon.
Using HP 3D DriveGuard software The HP 3D DriveGuard software enables you to perform the following tasks: ● Enable and disable HP 3D DriveGuard. NOTE: Depending on your user privileges, you may not be able to enable or disable HP 3D DriveGuard. ● Determine whether a drive in the system is supported. ● Hide or show the icon in the notification area. To open the software and change settings, follow these steps: 1. Double-click the icon in the notification area, at the far right of the taskbar.
5 Replacing a hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in Standby, or in Hibernation. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system. To remove a hard drive: 1. Save your work. 2.
8. Remove the hard drive cover (2). 9. Loosen the hard drive screw (1). 10. Pull the hard drive tab to the right (2) to disconnect the hard drive. 11. Lift the hard drive (3) out of the hard drive bay. To install a hard drive: 8 1. Insert the hard drive into the hard drive bay (1). 2. Pull the hard drive tab (2) to the left to connect the hard drive.
3. Tighten the hard drive screw (3). 4. Align the tabs (1) on the hard drive cover with the notches on the computer. 5. Replace the cover (2). 6. Tighten the hard drive cover screws (3).
6 Using an optical drive An optical drive, such as a DVD-ROM drive, supports optical discs (CDs and DVDs). These discs store or transport information and play music and movies. DVDs have a higher storage capacity than CDs. All optical drives can read from optical discs and some drives can also write to optical discs, as described in the following table.
Playing a CD or DVD 1. Turn on the computer. 2. Press the release button (1) on the drive bezel to release the disc tray. 3. Pull out the tray (2). 4. Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side up over the tray spindle. NOTE: If the tray is not fully accessible, tilt the disc carefully to position it over the spindle. 5. Gently press the disc (3) down onto the tray spindle until the disc snaps into place. 6. Close the disc tray.
Configuring AutoPlay 1. Select Start > My computer. 2. Right-click the device (such as CD-ROM drive), and then click Properties. 3. Click the AutoPlay tab, and then select one of the available actions. 4. Click OK. NOTE: For more information about AutoPlay, refer to Help and Support.
Observing the copyright warning It is a criminal offense, under applicable copyright laws, to make unauthorized copies of copyrightprotected material, including computer programs, films, broadcasts, and sound recordings. Do not use this computer for such purposes. CAUTION: To prevent loss of information or damage to a disc, observe the following guidelines: Before writing to a disc, connect the computer to a reliable external power source.
Copying a CD or DVD 1. Select Start > All Programs > Roxio > Creator Business. 2. In the right pane, click Copy Disc. 3. Insert the disc you want to copy into the optical drive. 4. Click Copy at the bottom right of the screen. Creator Business reads the source disc and copies the data to a temporary folder on your hard drive. 5. When prompted, remove the source disc from the optical drive and insert a blank disc into the drive.
Removing an optical disc (CD or DVD) There are 2 ways to remove a disc, depending on whether the disc tray opens normally or not. When the disc tray opens 1. Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the tray (2) until it stops. 2. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.
3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. 4. 16 Close the disc tray and place the disc in a protective case.
Preventing playback disruptions ● Save your work and close all open programs before playing a CD or a DVD. ● Log off the Internet before playing a CD or a DVD. ● Be sure that you insert the disc properly. ● Be sure that the disc is clean. If necessary, clean the disc with filtered water and a lint-free cloth. Wipe from the center of the disc to the outer edge. ● Check the disc for scratches. If you find scratches, treat the disc with an optical disc repair kit available at many electronics stores.
Changing DVD region settings Most DVDs that contain copyrighted files also contain region codes. The region codes help protect copyrights internationally. You can play a DVD containing a region code only if the region code on the DVD matches the region setting on your DVD drive. CAUTION: The region settings on your DVD drive can be changed only 5 times. The region setting you select the fifth time becomes the permanent region setting on the DVD drive.
7 Using external drives Removable external drives expand your options for storing and accessing information. A USB drive can be added by connecting the drive to a USB port on the computer. USB drives include the following types: ● 1.
Using optional external devices NOTE: For more information about required software and drivers, or to learn which computer port to use, refer to the manufacturer's instructions. To connect an external device to the computer: CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be sure that the device is turned off and the AC power cord is unplugged. 1. Connect the device to the computer. 2.
8 Troubleshooting The following sections describe several common issues and resolutions.
The computer does not detect the optical drive If the computer does not detect the optical drive, use Device Manager to troubleshoot the device and update, uninstall, or disable the device driver. To check your device and drivers in Device Manager, follow these steps: 22 1. Remove any discs from the optical drive. 2. Select Start > My Computer. 3. Right-click in the window and select Properties > Hardware tab, and then click Device Manager. 4.
A new device driver is needed Obtaining Microsoft device drivers Your computer is set to automatically check for and install Microsoft device drivers when new devices are connected to your computer. Obtaining HP device drivers Follow either of the following procedures to obtain HP device drivers. To use HP Update: 1. Select Start > All Programs > HP > HP Update. 2. On the HP Welcome screen, click Settings and select a time when the utility should check for software updates on the Web. 3.
A disc does not play ● Save your work and close all open programs before playing a CD or a DVD. ● Log off the Internet before playing a CD or a DVD. ● Be sure that you insert the disc properly. ● Be sure that the disc is clean. If necessary, clean the disc with filtered water and a lint-free cloth. Wipe from the center of the disc to the outer edge. ● Check the disc for scratches. If you find scratches, treat the disc with an optical disc repair kit available at many electronics stores.
A disc does not play automatically 1. Select Start > My Computer. 2. Right-click the device (such as CD-ROM drive), and then click Properties. 3. Click the AutoPlay tab, and then select one of the available actions. 4. Click OK. NOTE: For more information about AutoPlay, refer to Help and Support.
A DVD movie is not visible on an external display 1. If both the computer display and an external display are turned on, press fn+f4 one or more times to switch between the 2 displays. 2. Configure the monitor settings to make the external display primary: a. Right-click on a blank area of the computer desktop, and select Properties > Settings. b. Specify a primary display and a secondary display.
The process of burning a disc does not begin, or it stops before completion ● Be sure that all other programs are closed. ● Turn off Standby mode and Hibernation. ● Be sure that you are using the right kind of disc for your drive. See your user guides for more information about disc types. ● Be sure that the disc is inserted properly. ● Select a slower write speed and try again.
Index A airport security devices 2 AutoPlay 12 C CD copying 14 playing 11 removing 15 CD drive 10, 19 copyright warning 13 D device drivers HP devices 23 Microsoft devices 23 uninstalling, reinstalling 23 Disk Cleanup software 3 Disk Defragmenter software 3 disk performance 3 diskette drive 19 drive light 5 drives caring for 2 diskette 19 external 19 hard 7, 8, 19 optical 10, 19 See also hard drive; optical drive DVD changing region setting 18 copying 14 playing 11 removing 15 DVD drive 10, 19 DVD region s
