Drives User Guide
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Table of contents 1 Identifying installed drives 2 Handling drives 3 Using an optical drive (select models only) Identifying the installed optical drive ..................................................................................................... 3 Using optical discs (CDs, DVDs, and BDs) .......................................................................................... 4 Selecting the right disc (CDs, DVDs, and BDs) ..........................................................................
8 Replacing a hard drive 9 Replacing a drive in the upgrade bay Replacing a hard drive ....................................................................................................................... 25 Replacing an optical drive .................................................................................................................. 28 10 Troubleshooting The computer does not detect the optical drive .................................................................................
1 Identifying installed drives To view the drives installed on the computer, select Start > Computer. NOTE: Windows® includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.
2 Handling drives Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures to which they apply. CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information, observe these precautions: Before you move a computer or external hard drive from one location, initiate Sleep, and allow the screen to clear, or properly disconnect the external hard drive.
3 Using an optical drive (select models only) Identifying the installed optical drive ▲ Select Start > Computer. The type of optical drive installed in the computer is displayed.
Using optical discs (CDs, DVDs, and BDs) An optical drive, such as a DVD-ROM drive, supports optical discs (CDs, DVDs, and BDs). These discs store information, such as music, photos, and movies. DVDs and BDs have a higher storage capacity than CDs. Your optical drive can read standard CD and DVD discs. If your optical drive is a Blu-ray Disc (BD) drive, it can also read BDs. NOTE: Some of the optical drives listed may not be supported by your computer.
Selecting the right disc (CDs, DVDs, and BDs) An optical drive supports optical discs (CDs, DVDs, and BDs). CDs, used to store digital data, are also used for commercial audio recordings and are convenient for your personal storage needs. DVDs and BDs are used primarily for movies, software, and data backup purposes. DVDs and BDs are the same form factor as CDs but have a much higher storage capacity.
Blu-ray Discs (BD) BD is a high-density optical disc format for the storage of digital information, including high-definition video. A single-layer BD can store 25 GB, over five times the size of a single-layer DVD at 4.7 GB. A dual-layer BD can store 50 GB, almost 6 times the size of a dual-layer DVD at 8.5 GB.
Playing a CD, DVD, or BD 1. Turn on the computer. 2. Press the release button (1) on the drive bezel to release the disc tray. 3. Pull out the tray (2). 4. Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side up over the tray spindle. NOTE: If the tray is not fully accessible, tilt the disc carefully to position it over the spindle. 5. Gently press the disc (3) down onto the tray spindle until the disc snaps into place. 6. Close the disc tray.
Configuring AutoPlay 1. Select Start > Default Programs > Change AutoPlay settings. 2. Confirm that the Use AutoPlay for all media and devices check box is selected. 3. Click Choose a default, and then select one of the available options for each media type listed. 4. Click Save. NOTE: 8 For more information about AutoPlay, refer to Help and Support.
Observing the copyright warning It is a criminal offense, under applicable copyright laws, to make unauthorized copies of copyrightprotected material, including computer programs, films, broadcasts, and sound recordings. Do not use this computer for such purposes. CAUTION: To prevent loss of information or damage to a disc, observe the following guidelines: Before writing to a disc, connect the computer to a reliable external power source.
Copying a CD, DVD, or BD 1. Select Start > All Programs > Roxio > Creator Business. NOTE: If this is the first time you have used Roxio, you must accept the program license agreement before you can complete this process. 2. In the right pane, click Copy Disc. 3. Insert the disc you want to copy into the optical drive. 4. Click Copy Disc at the bottom right of the screen. Creator Business reads the source disc and copies the data to a temporary folder on your hard drive. 5.
Creating or “burning” a CD, DVD, or BD CAUTION: Observe the copyright warning. It is a criminal offense, under applicable copyright laws, to make unauthorized copies of copyright-protected material, including computer programs, films, broadcasts, and sound recordings. Do not use this computer for such purposes.
Removing a CD, DVD, or BD There are 2 ways to remove a disc, depending on whether the disc tray opens normally or not. When the disc tray opens 1. Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the tray (2) until it stops. 2. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.
3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: 4. If the tray is not fully accessible, tilt the disc carefully as you remove it. Close the disc tray and place the disc in a protective case.
Preventing playback disruptions ● Save your work and close all open programs before playing a CD or a DVD. ● Log off the Internet before playing a CD or a DVD. ● Be sure that you insert the disc properly. ● Be sure that the disc is clean. If necessary, clean the disc with filtered water and a lint-free cloth. Wipe from the center of the disc to the outer edge. ● Check the disc for scratches. If you find scratches, treat the disc with an optical disc repair kit available at many electronics stores.
Changing DVD region settings Most DVDs that contain copyrighted files also contain region codes. The region codes help protect copyrights internationally. You can play a DVD containing a region code only if the region code on the DVD matches the region setting on your DVD drive. CAUTION: The region settings on your DVD drive can be changed only 5 times. The region setting you select the fifth time becomes the permanent region setting on the DVD drive.
4 Using external drives Removable external drives expand your options for storing and accessing information. A USB drive can be added by connecting the drive to a USB port on the computer or on an optional docking device. USB drives include the following types: ● 1.
5 Using HP 3D DriveGuard HP 3D DriveGuard protects the hard drive by parking the drive and halting I/O requests under either of the following conditions: ● You drop the computer. ● You move the computer with the display closed while the computer is running on battery power. A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal operation.
Identifying HP 3D DriveGuard status The drive light on the computer changes to an amber color to show that the drive is parked. To determine whether drives are currently protected or whether a drive is parked, select Start > Control Panel > Hardware and Sound > Windows Mobility Center: ● If the software is enabled, a green check mark is superimposed over the hard drive icon. ● If the software is disabled, a red X is superimposed over the hard drive icon.
Using HP 3D DriveGuard software The HP 3D DriveGuard software enables you to perform the following tasks: ● Enable and disable HP 3D DriveGuard. NOTE: Depending on your user privileges, you may not be able to enable or disable HP 3D DriveGuard. Additionally, members of an Administrator group can change the privileges for nonAdministrator users. ● Determine whether a drive in the system is supported. To open the software or change settings, follow these steps: 1.
6 RAID support The computer supports a technology called RAID (Redundant Array of Independent Disks), which allows data to be stored to multiple Serial ATA (SATA) hard drives. For more information, refer to the RAID user guide. To access the guide, click Start > Help and Support > User Guides, or refer to the User Guides disc included with some models.
7 Improving hard drive performance Using Disk Defragmenter As you use the computer, files on the hard drive become fragmented. Disk Defragmenter consolidates the fragmented files and folders on the hard drive so that the system can run more efficiently. To run Disk Defragmenter: 1. Select Start > All Programs > Accessories > System Tools > Disk Defragmenter. 2. Click Defragment disk. NOTE: Windows® includes the User Account Control feature to improve the security of your computer.
8 Replacing a hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system. To remove a hard drive: 22 1. Save your work. 2.
9. Loosen the hard drive screw (1). 10. Pull the hard drive tab (2) to the left to disconnect the hard drive. 11. Lift the hard drive (3) out of the hard drive bay. To install a hard drive: 1. Insert the hard drive into the hard drive bay (1). 2. Pull the hard drive tab (2) to the right to connect the hard drive. 3. Tighten the hard drive screw (3). 4. Align the tabs (1) on the hard drive cover with the notches on the computer. 5. Replace the cover (2).
6. 24 Tighten the hard drive cover screws (3).
9 Replacing a drive in the upgrade bay The upgrade bay can hold either a hard drive or an optical drive. Replacing a hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the upgrade bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button.
26 8. Using a flat-bladed screwdriver, gently push the tab to release the hard drive (2). 9. Remove the hard drive from the upgrade bay.
To install a hard drive in the upgrade bay: 1. Insert the hard drive into the upgrade bay. 2. Tighten the upgrade bay screw.
Replacing an optical drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the optical drive from the upgrade bay. Do not remove the optical drive while the computer is on, in the Sleep state, or in Hibernation. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system. To remove an optical drive from the upgrade bay: 28 1.
9. Remove the optical drive from the upgrade bay. To install an optical drive in the upgrade bay: 1. Insert the optical drive into the upgrade bay. 2. Tighten the upgrade bay screw.
10 Troubleshooting The computer does not detect the optical drive If the computer does not detect the optical drive, use Device Manager to troubleshoot the device and then update, uninstall, or roll back the device driver: 30 1. Remove any discs from the optical drive. 2. Select Start > Control Panel > System and Security. Then, in the System area, click Device Manager. 3. In the Device Manager window, click the arrow next to DVD/CD-ROM drives to expand the list to show all of the installed drives.
A new device driver is needed Obtaining Microsoft device drivers You can obtain the latest Windows device drivers by using Windows Update. This feature can be set to automatically check for and install updates for your hardware drivers, as well as for the Microsoft operating system and other Microsoft products. To use Windows Update: 1. Click Start > All Programs > Windows Update.
An optical disc does not play 1. Click Start > Default Programs > Change AutoPlay settings. 2. Confirm that the Use Autoplay for all media and devices check box is selected. 3. Click Save. A CD or DVD should now start automatically when it is inserted into the optical drive.
The process of burning a disc does not begin, or it stops before completion ● Be sure that all other programs are closed. ● Turn off Sleep mode and Hibernation. ● Be sure that you are using the right kind of disc for your drive. See your user guides for more information about disc types. ● Be sure that the disc is inserted properly. ● Select a slower write speed and try again.
Index A airport security devices 2 AutoPlay 8 B BD burning 11 copying 10 playing 7 removing 12 BD R/RE DVD±RW SuperMulti DL Drive 4 BD ROM DVD±RW SuperMulti DL Drive 4 Blu-ray Disc (BD) 4 C CD burning 11 copying 10 playing 7 removing 12 CD drive 3, 16 copyright warning 9 D device drivers HP devices 31 Microsoft devices 31 uninstalling, reinstalling 31 Disk Cleanup software 21 Disk Defragmenter software 21 disk performance 21 diskette drive 16 drive light 18 drives caring for 2 diskette 16 DVD/CD-RW Combo D
