User's Guide HP OfficeJet Model 330 and Model 350
. Hewlett-Packard will not honor the warranty or provide service and support of this product if used outside of United States and Canada. Copyright HewlettPackard Company 1995, 1996 All rights are reserved. No part of the document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company. ! 9 Eclipse FAX is a US. registered trademark of Pheonix Technologies, Ltd. Microsoft is a U.S. registered trademark of Microsoft Corporation.
Contents 1. Using theHP OfficeJet Manager . . . . . . . . . . . . . . 1-1 Introducing the HP OfficeJet Manager . . . . . . . . . . . . . . . . . . 1-2 Running the HP OfficeJet Manager . . . . . . . . . . . . . . . . . . . . . Using the HP OfficeJet Manager Help System . . . . . . . . . 1-3 1-4 Using the File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Running Eclipse FAX SE from the HP OfficeJet Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing Logs and Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printing a Fax Log Report Automatically . . . . . . . . . . . . . Printing Fax Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printing HP OfficeJet Reports . . . . . . . . . . . . . . . . . . . . . The Speed Dial Report . . . . . . . . . . . . . . . . . . . . . . . . . The Menu Settings Report . . . . . . . . . . . . . . . . . . . . . . The Self Test Report . . . . . . . . . . . . . . . . . . . . . . . . .
Adding a New Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using Speed Dial for paper faxes . . . . . . . . . . . . . . . . . Adding entries from other applications . . . . . . . . . . . . Using Eclipse FAX SE to add a new Phonebook . . . . . Adding names to a Phonebook . . . . . . . . . . . . . . . . . . . . . Modifying a Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . Deleting a Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adding an image to a PC fax . . . . . . . . . . . . . . . . . . . . . . Method 1: Adding an image to a fax sent from a Windows application . . . . . . . . . . Method 2: Adding an image to a document saved as a file in Eclipse FAX SE . . . . Method 3: adding an image to a fax selected from the Send or Receive Log . . . . . . Using the Place Image Window to Add an Image . . . . Sending Multiple Documents as a Fax . . . . . . . . . . . . . . . Collecting Documents . . . . . . . . . . . . . . . . . . . . . . .
5. Using the Front Panel . . . . . . . . . . . . . . . . . . . . . . . . 5-1 When and How to Use the Front Panel . . . . . . . . . . . . . . . . . . 5-2 Using the Menu Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tutorial: Moving in the Menu System and Entering Words and Symbols . . . . . . . . . . . . . . . . . . 5-3 5-4 Using Send Fax Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Changing the Header for Your Outgoing Faxes . . . . . . . .
7. Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1 Product Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2 Ordering Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6 Obtaining a Material Safety Data Sheet (MSDS) . . . . . . . . . . 7-7 Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . One-Year Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . Exclusions . . .
If You Don't Read Anything Else... We know you'll want to get started using your HP OfficeJet as quickly as possible, and this short section shows you how, with a summary of the basic information and procedures. If you have questions about any of this information, consult the online help or the appropriate chapter in this manual. Later, you may find this section useful when you need a quick reminder of a procedure. The table below summarizes the HP OfficeJet's capabilities.
Key Things to Remember about Faxing N N N N N N N N N N In General Some of the settings that you can make with the HP OfficeJet Manager apply to both PC and paper faxes; others apply only to paper faxes. For details, see "Modifying Device Settings" in chapter 1. Use Eclipse FAX SE to set up phonebook entries. Phonebook entries are used for PC faxes only. Use the HP OfficeJet Manager to set up speed dial entries. Speed dial entries are used only for sending paper faxes from the HP OfficeJet front panel.
Flip this legal extension backward to support legal-size documents. Send paper faxes, scan documents, and make copies by loading your document in the fax/copy loading tray. Remove received faxes, print jobs, reports, and copies from the output tray. Lift the top cover to change the print car` tridge. sl-1a Load paper in the paper tray for received faxes, print jobs, reports, and copies.
Using the AutoPrompt Whenever you load a paper document into the loading tray of your HP OfficeJet, the AutoPrompt immediately displays on your PC screen. The AutoPrompt lets you return to your PC so you can quickly send your fax, make your copy, or scan your document and continue your work. Because of its immediate availability, the AutoPrompt is the recommended method for all of your faxing, copying, and scanning. The next few pages describe the basics of using the AutoPrompt.
Sending a paper fax using the AutoPrompt 1. When you click the AutoPrompt Fax button, the Send Fax dialog box displays. Enter the name and fax number of the recipient and the total number of pages the person will receive. Optionally, you can also choose to send a PC fax cover sheet with this paper fax by clicking the Send Cover checkbox and selecting a cover sheet. 2. Click the Send Fax button. For more information, refer to the online help or chapter 2 of this manual.
Copying using the AutoPrompt When you press the Copy button, a Copy dialog box displays. This allows you to set the number of copies and any reduction or contrast setting you might want. For more information, refer to the online help or chapter 4 of this manual. Scanning using the AutoPrompt When you press the Scan button, the Scan Options dialog box displays. You must specify a PC filename for your scanned document. Additionally, you can select the resolution, adjust the contrast, or invert the image.
For HP OfficeJet Model 350 users who have already installed their OmniPage Limited software, a fourth option, Scan with OCR, is also available on the AutoPrompt. (OCR means "Optical Character Recognition," meaning that as the document is scanned, recognized characters will be captured into a file you can open in your word processor and edit.) When you press the Scan with OCR button, the OCR Options dialog box displays.
Sending a Fax Directly from Your PC 1. Using your Windows application, create the document you want to fax. 2. Choose File/Print Setup in your Windows application and select E-FAX on OfficeJet as the printer. 3. Use the application's Print command to "print" the document. The Eclipse FAX SE Send Fax dialog box appears. 4. In the Send Fax dialog box, : : enter name and fax number of the intended recipients then click the Send Fax button to send it. Send Fax button Name and Fax number boxes 5.
Sending a Paper Fax Using the Front Panel 1. Dial the fax number using one of the following methods. N Use the numeric buttons on the HP OfficeJet. N Press the Speed Dial button and a 2-digit code. N Press one of the 10 One-Touch buttons. sl-46b 2. Load your document face-down in the fax loading tray. Depending on the thickness of the pages, you can load up to 20 pages in the loading tray. sl-19a 3. Press Start/Copy to begin.
Making Copies Using the Front Panel 1. Adjust the document guide, if necessary, then load your document face-down in the loading tray. Depending on the thickness of the page, you can load up to 20 pages. sl-46b 2. Press Start/Copy, then enter the number of copies you want (up to 99 copies). Note: If you only want one copy, you don't need to enter the "1," just skip to Step 3. sl-47a sl-46a 3. Press Start/Copy again to begin copying.
1 Using the HP OfficeJet Manager Topic Page Introducing the HP OfficeJet Manager . . . . . . . . . . . . . . . . . . 1-2 Running the HP OfficeJet Manager . . . . . . . . . . . . . . . . . . . . . Using the HP OfficeJet Manager Help System . . . . . . . . . . Using the File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Running Eclipse FAX SE from the HP OfficeJet Manager . . . . . . . . . . . . . . . . . . . . . . Cleaning the Print Cartridge . . . . . . . . . . . . . . . . . .
Introducing the HP OfficeJet Manager In this chapter, you will learn how to use the HP OfficeJet Manager, a software application program that allows you to manage tasks such as monitoring the status of your HP OfficeJet, printing logs and reports, and modifying device settings that were preinstalled at the factory. All of the information in this chapter can also be found in the HP OfficeJet Manager's online help system. 1. To access the HP OfficeJet Manager, first make sure you have Windows 3.
Running the HP OfficeJet Manager To run the HP OfficeJet Manager, double-click the HP OfficeJet Manager icon. The HP OfficeJet Manager window appears. A menu bar is displayed across the top of the window, with the headings File, OfficeJet Setup, Options, Reports and Help. All of the choices in the Menu Bar are described in this chapter. This area shows whether received faxes will be routed to the printer or the PC. Change this set` ting using Options/PC Faxing.
Using the HP OfficeJet Manager Help System The HP OfficeJet Manager has an online help system. When you choose Help from the HP OfficeJet Manager menu bar, a drop-down menu appears. The menu items are explained below. N N N N N Choose Help/Contents to display the contents of the online help system. Choose Help/Search for detailed information and instructions on specific topics. Choose Help/Using OfficeJet Series 300 Manager to learn more about the HP OfficeJet Manager.
Using the File Menu When you choose File from the main OfficeJet Manager menu, the following drop-down menu appears. Running Eclipse FAX SE from the HP OfficeJet Manager To run Eclipse FAX SE directly from the HP OfficeJet Manager, choose File/Run Eclipse FAX SE and then refer to chapter 3 for complete information. Cleaning the Print Cartridge If the print quality is poor, it may mean the print cartridge requires cleaning.
Using the OfficeJet Setup Menu When you choose OfficeJet Setup from the main OfficeJet Manager menu, a drop-down menu appears, which you can use to configure the HP Officejet device settings. Modifying Device Settings The table below summarizes all the device settings you can change with the HP OfficeJet Manager. It also lists factory settings (defaults). Setting Send Fax Setup Speed Dial Setup Send Fax Quality Use Whenever You Need To...
Setting Receive Fax Setup Loaded Paper Size Copy Reduction Printing Options (DOS) Sounds Use Whenever You Need To... Change the Receive Mode to indicate whether you want the HP OfficeJet to automatically answer all phone calls or whether you want to manually answer the phone. : Change the number of rings before the HP OfficeJet answers (only applicable when receive mode is set to Auto). The factory setting is Rings to Answer=2. : Reduce page size of incoming faxes to match paper size loaded in tray.
Using Send Fax Setup To set up header information, dialing mode, and automatic redial, choose OfficeJet Setup/Send Fax Setup. The Send Fax Setup dialog box appears, with the fax header at the top of the page, as shown below. First, review the header information for outgoing faxes. All of the headers for your outgoing faxes will contain this information. Changing the Header for Your Outgoing Faxes 1.
Selecting Dialing Mode Dialing Mode offers you an option between Pulse and Tone. In the Dialing Mode box, choose Tone if your telephone has touch-tone capability; choose Pulse if it does not. If you select pulse, you may need to switch from Pulse to Tone to perform certain transactions like, for example, charging your fax number to a credit card. To switch from Pulse to Tone, type an asterisk (*) after the fax number.
Setting up Speed Dialing (for Paper Faxes Only) The speed dialing feature allows you to store frequently used fax numbers (either to individuals or groups) by assigning code numbers to them and thus quickens the dialing process. You can only use speed dial codes when sending a paper fax, using the front panel of the fax machine to dial the code. To create entries for PC faxing using Eclipse FAX SE, refer to chapter 3, "Using Phonebooks.
Storing Speed Dial Codes for Individuals 1. Choose OfficeJet Setup/Speed Dial Setup. 2. In the Name and Fax Number boxes, across from each code, type the recipient's name (person or company name) and fax number. Use the Tab key to move from one column to the other. (Be sure to include any necessary prefixes; for example, 1 for long-distance numbers.) Special Characters Use in Fax Numbers asterisk (*) If the Dialing Mode is set to pulse, adding the asterisk switches the dialing mode from pulse to tone.
To delete an entry, highlight the name by clicking it, and press the Delete key on your keyboard. To print a report showing all the information you have stored in speed dial codes, click the Print Speed Dial Report button at the bottom of the dialog box. Storing Speed Dial Codes for Groups 1. Select Speed Dial Setup from the OfficeJet Setup menu. 2. Click the Group Dial Setup button at the bottom of the Speed Dial Setup dialog box. 3.
Changing Send Fax Quality When you choose OfficeJet Setup/Send Fax Quality, the Send Fax Quality dialog box appears. Changing the contrast To modify the Contrast of copies or outgoing paper faxes, click: N N Darken for originals that are too light. Normal for documents with acceptable lightness/darkness N Lighten for originals that are too dark. (factory setting). Avoid sending faxes written in pencil, but if you do, change the contrast to Darken first.
Note: For PC scanning, you can override the settings made here. For more information, see chapter 3 or the online help system for Eclipse FAX SE. Using Receive Fax Setup When you choose OfficeJet Setup/Receive Fax Setup, the Receive Fax Setup dialog box appears. The settings in this dialog box were determined during installation. You need only modify these settings if the conditions that existed at setup have changed. When you have finished, click OK to save your settings and close the dialog box.
Selecting Auto or Manual Receive Mode for incoming faxes Before you select the auto or manual Receive Mode setting for incoming faxes, review the setup information in your Installation Guide to make sure your system is cabled correctly. Then make your selection based on the following. If This Is Your Situation... A separate telephone number for receiving fax calls only (no voice calls). One telephone number for both phone and fax calls, and no telephone answering machine.
Setting Automatic Reduction The Automatic Reduction setting automatically reduces each page of your incoming fax to fit the paper loaded in the tray. The Factory setting is Automatic Reduction=On. To turn it off, remove the check from the checkbox. The two scenarios below demonstrate what happens if you turn auto reduction on or off. Example 1:Ỳou receive a fax on legal-size paper, but have letter-size paper loaded in the HP OfficeJet.
Distinctive Ring "Distinctive ring" is a service provided by a telephone company. You need to check with your telephone company to see if it is offered in your area. If it is offered, it allows you to have two or three phone numbers on the same phone line and is cheaper than having separate lines. It is easy to tell the phone numbers apart because each one has a distinctive ring: the first phone number has a single ring, the second has a double ring, and the third has a triple ring.
Remote Service If you've contacted a Hewlett-Packard service representative about a problem, you may be asked to turn the remote service setting On by clicking the checkbox. The factory setting is Remote Service=Off. Reset it to Off after the problem has been diagnosed. Changing the Loaded Paper Size Use OfficeJet Setup/Loaded Paper Size to change the size of the paper in the lower paper tray. The table below shows the paper sizes that you can use for each HP OfficeJet function.
Reducing Copies of Originals To make reduced copies of originals, select OfficeJet Setup/Copy Reduction and slide the mouse down the list of percentages displayed in the drop-down menu. Release the mouse button after your selection has be highlighted. Setting DOS Printing Options To set printing options for DOS software applications, choose OfficeJet Setup/Printing Options (DOS).
Do the following before changing any settings on this dialog box. 1. Determine if your DOS software application provides a printer driver that you can use. Check the printer selection or printer setup menu in your software application for a list of printer models. The list below identifies recommended printer driver selections you can use and the type of support that each offers: Use this printer driver: HP DeskJet 520 printer HP DeskJet 510 printer HP DeskJet 500 printer 2.
Controlling Sound Settings To modify the sounds produced by your HP OfficeJet, select OfficeJet Setup/Sounds. A marked setting indicates the feature is on or selected. To turn the ringer and beeps on/off, or to modify the volume, click the checkbox. Click the OK button to save your settings and close the dialog box. This table describes the different sounds that may be heard and the items on the Sounds dialog box that controls them. Type of Sound Occurs When...
Using the Options Menu The Options menu gives you three options to choose from: Notify When, AutoPrompt, and PC Faxing. Being notified of errors or warnings Whenever an error and/or warning occurs, you have the option to make the HP OfficeJet Manager window pop to the foreground, so that you are alerted immediately. The factory setting is (Notify When) Errors Occur. Change this setting by choosing Options/Notify When and selecting from the three choices shown below.
Using the AutoPrompt Whenever you place a paper document into the loading tray of your HP OfficeJet, the AutoPrompt will be displayed on your PC screen. You can either choose the AutoPrompt on your PC screen to fax, copy, or scan the document, or use the HP OfficeJet front panel buttons to fax or copy your document. N N N N N When you press the Fax button, an abbreviated Send Fax dialog box displays.
Turning off AutoPrompt You can turn off the HP OfficeJet Series 300 AutoPrompt feature by clicking the box to the left of "Don't show AutoPrompt when a document is loaded" on the AutoPrompt screen or by choosing Options/AutoPrompt and selecting Disable. Turning on AutoPrompt again To turn on the AutoPrompt feature again, open the HP OfficeJet Manager. Choose Options/AutoPrompt and select Enable. The AutoPrompt screen will appear the next time you load a document in your HP OfficeJet loading tray.
Routing Received Faxes When PC faxing is enabled, you will be asked to specify whether to route incoming faxes to the HP OfficeJet printer or to your PC. N N To PrinterÌf you select this option, incoming faxes are printed on the HP OfficeJet and immediately removed from the device's memory. To PCÌf you select this option, incoming faxes are saved as files on your PC, where you can view, print, delete, or save them to other files and then send them as faxes.
Printing Logs and Reports The Reports menu offers three choices: Automatic Log, Print Fax Log, and Print Reports. Printing a Fax Log Report Automatically When you choose Reports/Automatic Log from the HP OfficeJet Manager menu, the Automatic Fax Log dialog box appears. You can choose to have the fax log printed whenever errors occur, whenever you send a fax, when either of those conditions occur, or never. The factory setting is Error Only (the log is printed automatically when an error occurs).
HP OfficeJet Personal Printer/Fax/Copier/Scanner Fax Log Report for Austen Enterprises 111-2222 Apr-23-96 2:30PM Last 30 faxes Identification Result Pages Type Date Time Duration Diagnostic 555-3756 999-555-4783 555-1900 Public Images Inc.
Heading Description Result (continued) "Error" means the fax failed during transmission, due to an error. Try again and/or contact the recipient to ensure the fax machine is ready to receive faxes. If receiving a fax, ask the sender to retransmit it. "Jammed" means the loaded paper jammed while being drawn into the machine for faxing or copying. Open the front panel by pulling the top ledge of the panel toward you, remove the paper jam and close the front panel. Resume faxing or copying.
Printing HP OfficeJet Reports Choose Reports/Print Reports to print any of the following reports. Samples and explanations for each report are provided at the end of this chapter. N N N N Speed Dial. This report lists stored speed dial codes, names, and fax numbers. Menu Settings. This report describes the menu layout as well as currently-selected settings (marked with an asterisk) in a hierarchical diagram. Self Test.
HP OfficeJet Personal Printer/Fax/Copier/Scanner Speed Dial Report for Austen Enterprises 111-2222 Apr-23-96 08:30AM Speed Dial Code Number Name Fax Number 01 02 03 04 05 ABC Property Mgmt Public Images Inc. W.M., Accountant S&H Office Supplies Old Pioneer Bank 555-1900 1-999-555-4783 555-7379 555-2312 1-999-555-3776 06 07 08 09 10 The Corner Deli Sturdy Constr. Co. Western Mortgage DJ's Realty D.
The Menu Settings Report The Menu Settings report shows both the menu layout and the currently-selected settings in a hierarchical diagram. The current selections are marked with an asterisk in the report, just as they are on the front panel display. Refer to this report to look at current selections and review other available ones before making changes. A sample report on the next page shows the selected factory settings.
HP OfficeJet Personal Printer/Fax/Copier/Scanner Menu Settings Report for Austen Enterprises. 111-2222 Apr-23-96 09:36 AM MENU Time/Date, Header Time/Date Fax Header Reports Fax Log Print Now Automatic Log Menu Settings Self Test Print Demo Print All Speed Dial/One-Touch Fax/Copy Contrast Last Fax Last 30 Faxes Error only* Send or error Send only Off Normal * Lighten Darken Paper Size Letter (8.5x11 in) * A4 (210x297mm) Legal (8.5x14 in) Exec (7.25x10.
Remote Ser` vice Send Fax Later Polling Set` up Backup Reception Silent De` tect Auto Reduc` tion Error Correc` tion Printer Set` tings Character Set Carriage Re` turn Perf Skip Mode Text Scale Mode Orientation Printer Font Print Quality Off * On Setup Cancel Send Receive Send On * Off Off * On Off * On On * Off PC-8 * HP Roman 8 PC-8 Danish/Nor UK ISO 4 German ISO 21 French ISO 69 Italian ISO 15 Nor v.
Printer Status Copier Settings Clean Pen Copy Reduc` tion Ready* Offline 100% * 95% 90% 85% 80% 75% Legal-to-Letter 70%
The Self Test Report To look at samples of internal fonts, review current and factory settings, locate any print cartridge problems, as well as product version information, you will need to print the Self Test report. HP OfficeJet Personal Printer/Fax/ Copier/Scanner Self Test Report for Austen Enterprises.
Heading Description Font Samples Sample characters and numbers shown for each of the eight internal fonts. MENU Features All menu items are listed. Current Settings The current selection for that menu item. Factory Settings The setting selected at the factory for that menu item. Self Test: Passed Internal electronics tested and are working correctly. Self Test: Failed The internal electronics failed their self test. Please call for service.
If your power fail report heading is "These faxes were in the process of being received but were not completely printed," ask the sender to resend the document. If your report's heading is, "These faxes were not completely sent," you may have to resend the entire document. HP OfficeJet Personal Printer/Fax/Copier/Scanner Power Fail Report for Austen Enterprises.
2 Sending Paper Faxes Topic Page What You Need to Know... . . . . . . . . . . . . . . . . . . . . . . . . . . . Dialing from the front panel . . . . . . . . . . . . . . . . . . . . . . . 2-2 2-2 Sending a Paper Fax Using the AutoPrompt . . . . . . . . . . . . . . 2-4 Sending a Paper Fax Using the Front Panel . . . . . . . . . . . . . . . 2-6 Sending Paper Faxes to Multiple Fax Numbers . . . . . . . . . . . . 2-8 Sending a Paper Fax at a Future Time . . . . . . . . . . . . . . . . . . .
What You Need to Know... This chapter explains how to send paper documents to other fax machines, as well as send a loaded document on request (being polled), or retrieve a document from another fax machine (polling). To send faxes from, and receive faxes to, your PC, refer to chapter 3. To fax a document that is stapled or secured with paper clips, remove the staples and paper clips from the document before faxing.
Redial/Pause To immediately start redialing the last fax number you dialed, press Redial/Pause. The Redial/Pause button allows you to do two things: N Immediately start redialing the last fax number you dialed. If you press Redial/Pause while the automatic redial timer is displayed, the next redial begins immediately. Note, however, you cannot redial a group of fax numbers. N Insert a pause into the dialing sequence.
Sending a Paper Fax Using the AutoPrompt 1. Load your document face-down in the fax loading tray. (Depending on the thickness of the paper, you can load up to 20 pages. However, if you have problems, try sending a few pages at a time.) Wait a few seconds while the HP OfficeJet begins to load the bottom page. Note that the selected resolution shows on the bottom line of the display. sl-19a 2. Look at your PC; the AutoPrompt should be displayed.
3. Click the Fax button, the Send Fax dialog box displays. 4. Enter the name and fax number of the recipient. Optionally, you can also choose to send a PC fax cover sheet with this paper fax by clicking the Send Cover checkbox and selecting a cover sheet. 5. Enter the number of pages being faxed (the total number placed in the loading tray, including the cover page, if any). (The total number of pages is required for the Send Log.
Sending a Paper Fax Using the Front Panel 1. Dial the fax number using one of the following methods. N Use the numeric buttons on the HP OfficeJet. N Press the Speed Dial button and a 2-digit code. N Press one of the 10 One-Touch buttons. N Pick up the handset and dial from a telephone connected directly to your HP OfficeJet. If you dial this way, stay on the line through step 3. sl-46b 2. Load your document, face-down, in the fax loading tray.
Helpful Hints: N If the line is busy, the fax number may be redialed automatically several times. Or, you may choose to manually redial with the Redial button instead. See "Redialing with the Redial/Pause Button" at the beginning of this chapter. N If you want to send a fax to someone you're already talking to on a telephone connected directly to your HP OfficeJet, just load the document and press Start/Copy; you don't need to dial.
Sending Paper Faxes to Multiple Fax Numbers The following procedure lets you manually send a paper fax to several numbers you have not already grouped. If your document does not fit into memory, you will need to send the document to each fax number, one at a time. Using these buttons: Do this: 1. Dial a fax number OR press Speed Dial and a two-digit code number. (The example shows "5552312.") 2. Press Enter/Save (not Start/ Copy).
MENU: Fax Settings Send Fax Later Sending a Paper Fax at a Future Time You can schedule a fax to be sent automatically, up to 24 hours later than the current time. You can also send a paper fax at a future time by using the Scan and Fax feature of Eclipse FAX SE. Refer to chapter 3 for complete information. Do this: 1. Press the Menu button to display the menu. Using these buttons: For this display: Menu MENU Time/Date, Header 2. Press Right Arrow multiple times to move to "Fax Set` tings." 3.
Using these buttons: Do this: 8. Enter the fax number. 0 through OR press Speed Dial and a two-digit code number. For this display: 9 Enter fax number 5554138 OR press a One-Touch but` ton. 9. Press Enter/Save to save the fax number you entered. 10. Press 1 to store the document in memory until the fax start time, or press 2 to load the document in the fax loading tray until the fax start time. 11. If you pressed 1 in step 10, load the document and press Start/Copy.
MENU: Fax Settings Polling Setup Sending a Fax to Another Fax Machine Upon Request (Being Polled) The following procedure allows another fax machine to instruct the HP OfficeJet to send it a paper fax. You can only be polled by one other fax machine at a time. You must repeat the procedure for each fax machine you want to poll the HP OfficeJet. Using these buttons: Do this: 1. Press the Menu button to display the menu. Menu 2. Press Right Arrow multiple times to move to "Fax Set` tings." 3.
MENU: Fax Settings Polling Setup Asking to Receive a Fax from Another Fax Machine (Polling) Use the following procedure to poll another fax machine. You can poll only one fax machine at a time. Using these buttons: Do this: 1. Press the Menu button to display the menu. For this display: Menu MENU Time/Date, Header 2. Press Right Arrow multiple times to move to "Fax Set` tings." 3. Press Enter/Save to select "Fax Settings." MENU Fax Settings Enter/Save FAX SETTINGS Speed Dial Setup 4.
Resolution Adjusting the Resolution The Resolution setting affects the quality at which your outgoing faxes are scanned. Change the Resolution setting before faxing or copying. Either use the HP OfficeJet Manager (OfficeJet Setup/Send Fax Quality dialog box) described in chapter 1 or the front panel instructions described here. Refer to the following when changing the resolution (sharpness) of outgoing faxes.
MENU: Fax/Copy Contrast Adjusting the Contrast The Fax/Copy Contrast setting affects the lightness and darkness of your outgoing faxes and copies, as they are scanned. Change the Contrast setting before faxing or copying. Either use the HP OfficeJet Manager (OfficeJet Setup/Send Fax Quality dialog box) described in chapter 1, or the front panel instructions described here. Refer to the following when changing the lightness or darkness of outgoing faxes. N N Darken for originals that are too light.
3 Faxing and Scanning: Sending from and Receiving to Your PC Topic Page Introducing Eclipse FAX SE . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 Using Eclipse FAX SE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the Help System . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sending PC Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Preparing to send a fax (Send Setup) . . . . . . . . . . . . . . . . . .
Using Menus and Toolbars to View Faxes . . . . . . . . . . . . . . . Viewing a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Scanning using the AutoPrompt . . . . . . . . . . . . . . . . . . . . . Scanning using Eclipse Fax SE . . . . . . . . . . . . . . . . . . . . . . Using Advanced Eclipse FAX SE Features . . . . . . . . . . . . . . . Faxing a document to a file . . . . . . . . . . .
Introducing Eclipse FAX SE Eclipse FAX SE is a software program that allows you to scan and fax documents from your PC, as well as send and receive faxes directly to your PC, rather than to the device itself. First make sure you are in your Windows desktop. When you click on the HP OfficeJet icon, the HP OfficeJet Series 300 program window displays, among its icons, the HP OfficeJet Manager and Eclipse FAX SE.
Using Eclipse FAX SE To access Eclipse FAX SE, do one of the following: N Choose File/Run Eclipse FAX SE from the HP OfficeJet Manager menu. N Double-click the Eclipse FAX SE icon in the HP OfficeJet Series 300 program window. N Click the Fax or Scan button in the AutoPrompt window. The Eclipse FAX SE icon The Eclipse FAX SE window appears.
Using the Help System Eclipse FAX SE has a comprehensive online help system, designed to help you look up the topics quickly. When you choose Help from the Eclipse FAX SE menu bar, a drop-down menu is displayed (see figure on previous page). N N N N Choose Help/Contents to display the contents of the online help system. Choose Help/Search for detailed information and instructions on specific topics. Choose Help/Technical Support for help with troubleshooting information and customer support.
Sending PC Faxes You can use Eclipse Fax SE to send a fax directly from your PC, instead of from the device, and you can use the AutoPrompt to fax, copy, and scan paper documents. Preparing to send a fax (Send Setup) Before using Eclipse FAX SE (or any Windows application) to send faxes, review the setup information, preinstalled at the factory, to make sure it is correct. If you need to modify current settings such as Resolution, Cover Page, or New Page Paper Size, follow the steps below. 1.
Change any of the following as necessary. Resolution - you are given two options. The factory setting is Standard. N N Standard resolution (the default) is 204 x 98 dpi. Best Available resolution is 204 x 196 dpi. Note, for faxes sent from your PC, the resolution you choose here will override the setting made from the HP OfficeJet Manager or using the front panel. However, it will not affect the resolution of paper faxes. Cover Page Information box - Make sure the information is current.
Viewing the Eclipse FAX SE Cover Pages 1. Choose File/Open File from the Eclipse FAX SE menu bar. (You cannot view the cover pages from the Send menu.) 2. In the List Files of Type box, choose Cover Page (.CVR) by double-clicking on it. 3. In the Directories box, choose HPOJET\EFAX\IMAGES by double clicking on each of the three directory names. The names of five cover pages appear, and you can choose from the different styles. 4. Click on the cover page you want to view; it will be displayed (see below).
Roundbox Halfpage Notebox Thinline
Sending a fax from a Windows application To fax a document from a Windows application, other than Eclipse FAX SE, follow these steps. 1. In your Windows application (Word for Windows, Lotus 1-2-3, Excel, and so on), create the document you want to fax. 2. Select E-FAX on OfficeJet as your printer by choosing File/Print Setup, or the equivalent command for your application. Click OK, or the equivalent button. It may take a few seconds for the change to occur.
The Name box The Company box The Phonebook box 6. In the Name box, type the name of the recipient (person or company name). To select the recipient's name from an existing Eclipse FAX SE phonebook, go to step 7. (For more information about phonebooks, see "Adding, Changing, or Deleting a Phonebook from the Send Fax Dialog Box" later in this chapter.) In the Company box, type or select the recipient's company (optional).
7. In the Phonebook box, select the phonebook you want by clicking on it. Next, click the arrow to the right of the Name box and click the recipient's name, or, type the first few letters of the recipient's last name and press the Tab key. N To view the names of people associated with a company, click the arrow to the right of the Company box and select the company. Next, click the arrow to the right of the Name box. Names associated with the company appear.
8. The Fax Cover Sheet box shows the name of the last cover sheet used. N To send the selected cover page with your fax, click the Send Cover button. N To send a different cover page, click the Send Cover button, then click the arrow to the right of the box and click the cover page you want. N To send no cover page with the fax, leave the Send Cover button unchecked. Eclipse FAX SE offers a choice of five cover sheets.
11. Under Schedule, do one of the following: N N N Skip this box if you want your fax sent at the current date and time, but after any pending faxes that are scheduled for the same date and time. (This is the default.) Click the Immediately checkbox if you want to send this fax before any pending faxes. The fax will be sent when you click the Send Fax button (or, if the HP OfficeJet is busy, as soon as it is free).
Place Image: Add an image to your fax before sending it. When you click the Send Fax button, the fax is displayed with the Place Image window open. See "Adding an Image to a PC Fax," later in this chapter. Append Pages: Add documents to your fax before sending it. When you click the Send Fax button, the fax is displayed with the Collect Pages dialog box open. See "Sending Multiple Documents as a Fax," later in this chapter.
Sending a Quick Note from Eclipse FAX SE The Quick Note feature lets you add a note to a cover page before sending a fax, and is the easiest way to fax a short message. 1. From the Eclipse FAX SE menu bar, choose Send/Quick Note. For the Quick Note feature, the Send Fax dialog box looks like this. A default cover page is selected; Include Note on Cover Sheet is selected; and the Other Sheets and Special options are not available. 2.
3. Click the Send Fax button. The Cover Sheet Notes dialog box appears. 4. Move your cursor to the Note box by clicking in it or by pressing the Tab key, and type your note. 5. Click the Send Fax button. 6. (For an explanation of the Duplicate and Duplicate All options, see "Sending a Fax to More Than One Recipient," later in this chapter.) After completing this procedure, you will be returned to the Eclipse FAX SE window.
Using the Send Log to view, print, resend, delete, or reschedule faxes Eclipse FAX SE keeps a log (list) of the faxes you have sent, which you can use to view, modify, print, delete, or reschedule faxes. To open the Send Log, choose Send/Log from the Eclipse FAX SE menu bar. The Send Log appears. To close the Send Log, either click the Cancel button or double-click in the upper left corner.
Viewing Faxes 1. To view a fax, do one of the following: N N double-click on the entry in the Send Log, or, highlight the entry and click the View button. The fax is displayed, with the View toolbar and additional menu choices. 2. Close the fax opened from Send Log. 3. Choose File/Close to return to the Eclipse FAX SE window.
Rescheduling a fax 1. Set the display to Unsent Faxes or All Faxes. 2. Highlight the entry and click the Resched button. The Reschedule Fax dialog box appears. Note, the Resched button is only available when the display is set to Unsent Faxes and the pending faxes are displayed, or when the display is set to All Faxes and a pending fax is highlighted. 3. Enter a new name and fax number to send the fax to a different recipient. 4.
Resending a fax from the Send Log You can resend a fax from the Send Log even if the fax has a status of Completed or Terminated (unless it was a paper fax sent using the AutoPrompt). 1. Set the Send Log display to Sent Faxes or All Faxes. 2. Highlight the entry and click the Resend button. The Resend a Fax dialog box appears. 3. Enter a new name and fax number to send the fax to a different recipient (optional). 4. Do one of the following: N N N Click the OK button to send the fax immediately.
Printing the Send Log To print the Send Log, from the Send Log menu click the Print Log button. The Printer Setup dialog box appears; select HP OfficeJet Printer, if it isn't selected and click the OK button. The Send Log is printed. Printing a fax For information on printing faxes, see "Printing Faxes and Files" later in this chapter. Deleting faxes To delete one or more faxes from the Send Log, follow these steps. Note, once a fax has been deleted, it can't be recovered.
Sending a fax to more than one recipient You can send a fax to every person in a phonebook, selected individuals from one phonebook, or individuals from more than one phonebook. Before sending a group fax, make sure all the recipients have been added to the phonebooks first. (For more information, see "Using Phonebooks.") Then follow the first five steps of "Sending a Fax from a Windows Application" or the first step of "Sending a Quick Note from Eclipse FAX SE.
When you have finished adding recipients from this phonebook, select another phonebook. Continue in this manner until you have added all the recipients you want. If you add a recipient by mistake, highlight the name and click the Remove button. If you have fewer than six existing phonebooks, you can save this group of names as a new phonebook. Press the Save As button. The Save Group to Phonebook dialog box appears. Type a name for the new phonebook and click the OK button.
3. If you did not choose one of the Special options, you are finished with the procedure. Your fax will be sent at the scheduled time to each recipient in the group. 4. If you did choose one of the Special options, the option takes place now. If you chose: N N N N Fax Preview, your fax is displayed with the Thumbnail toolbar. See "Using Menus and Toolbars to View Faxes." Mark Up, your fax is displayed with the Edit toolbar. See "Adding Text to a Fax.
Adding a New Phonebook If you need to send the same fax to different groups of people, such as vendors, clients, or colleagues, to save time and duplication, Eclipse FAX SE allows you to create phonebooks in which you can store a list of names, fax numbers, and related information for easy recall. Although Eclipse only comes with Phonebook 1, it lets you create a total of six phonebooks. You also have the option of deleting Phonebook 1 and adding six new ones.
Using Eclipse FAX SE to add a new Phonebook 1. Open Eclipse FAX SE. 2. From the Eclipse FAX SE menu bar, choose File/Open Phonebook. The Phonebook dialog box appears. 3. In the Phonebook Title box, type the name of the phonebook. 4. Click the Add button. The phonebook is added to Eclipse FAX SE. Once you have created six phonebooks, the Add button will turn gray. You will have to delete a phonebook before you can add another one. 5. When you have finished adding phonebooks, click the OK button.
Adding names to a Phonebook 1. From the Eclipse FAX SE menu bar, choose File/Open Phonebook. The Phonebook dialog box appears. 2. In the Phonebook Title box, type the name of the phonebook. 3. For each person or company, and related information, you want to add to the phonebook, first: N Complete the Name and Fax boxes - this is required. Name: Type the name of the person or company as you want it to appear on the cover pages.
Special Characters Use in Fax Numbers asterisk (*) If the Dialing Mode is set to pulse, the asterisk switches the dialing mode from pulse to tone. If the Dialing Mode is set to tone, the asterisk causes a "*" tone to be emitted. (In Eclipse FAX SE only, a capital T can be used instead of an asterisk.) pound or number sign (#) If the Dialing Mode is set to tone, a pound or number sign causes a "#" tone to be emitted. If the Dialing Mode is set to pulse, this character is ignored.
Deleting a Phonebook 1. From the Eclipse FAX SE menu bar, choose File/Open Phonebook. The Phonebook dialog box appears. 2. In the Phonebook Title box, select the phonebook. 3. Click the Delete button. 4. You'll be asked if you want to delete the current phonebook and all associated entries. Click the Yes button. Creating a group of names from one or more Phonebooks To send a fax to selected recipients from one phonebook, or to recipients from more than one phonebook: 1.
3. Click the arrow to the right of the Select Phonebook box and select a phonebook from which to copy names. The Phonebook Contents box displays the names in that phonebook, with the first name highlighted. Using the Remove Button If you add a name in error to the new or modified phonebook, delete it by highlighting it and clicking the Remove button. 4. Either double-click the first name that you want to add to the new or modified phonebook, or highlight it and click the Add button. 5.
Modifying a Phonebook from the Send Fax Dialog Box To modify a phonebook from the Send Fax dialog box, while you're in the process of sending a fax: 1. Click the Phonebook button. The Phonebook dialog box appears. 2. Click the arrow to the right of the Title box to display your current phonebooks. 3. Do one of the following: N To add a new phonebook, type the name in the Title box and click the Add button.
Importing names and fax numbers from other applications In addition to creating a phonebook in Eclipse FAX SE, you can use another application to create your entries and then import them into Eclipse FAX SE. Only files in the formats shown below can be imported into Eclipse FAX SE phonebooks. Also, the filename must include a designated extension (.DBF, .TXT, and so on). N N N N N Dbase format (*.DBF) Comma-delimited text (*.TXT) Carriage Return-delimited text (*.TXT) Winfax Phonebook (*.
3. Use the Save As feature to save the file in a format that can be imported into Eclipse FAX SE, or check the application's user's guide first. The two formats valid for Microsoft Word version 6.0 are: Text Only and Text Only with Line Breaks. 4. From the Eclipse FAX SE menu bar, choose File/Open Phonebook. The Phonebook dialog box appears. 5. In the Phonebook box, select an existing phonebook to add the entries to, or type a new phonebook name and click the Add button. 6. Click the Import button.
Receiving Faxes to Your PC When you select Receive from Eclipse FAX SE, you are given two options: log and setup. Selecting Receive/Log will allow you to view, print, delete, or forward a fax, once a PC fax has been received. First, however, select Receive/Setup to indicate how you to want to receive your faxes (to printer, PC, or both). Receiving a fax to your PC (Receive Setup) 1. Choose Receive/Setup from the Eclipse FAX SE menu bar. The Receive Setup dialog box appears. 2.
Using the Receive Log to view, print, or delete faxes Each time you receive a fax, it is recorded in a log. The log is a summary of the date and time the fax was sent; name of sender; if the job was completed; number of pages; and the time it took, as shown in the figure below (read from left to right). Use this log to view, modify, print, or delete faxes you've received. 1. To open the Receive log, Choose Receive/Log from the Eclipse FAX menu bar. The Receive Log appears. 2.
Deleting Faxes To delete one or more faxes from the Receive Log, follow the steps below. Note:Ònce a fax has been deleted, it can't be recovered. 1. Do one of the following: N N N To delete one fax, highlight the entry and click the Delete button. To delete more than one fax, highlight one entry and press the Ctrl key to highlight the others. Next, click the Delete button to delete all the highighted entries. To delete every fax that is currently displayed in the Receive Log, click the Delete All button.
Forwarding a Fax To forward a fax you've received to another person: 1. From the Eclipse FAX SE menu bar, choose Receive/Log. 2. From the Receive Log, select the fax you want to forward, then click view to open the fax. 3. Choose Send/Send Fax from the Eclipse FAX SE menu bar. The Fax dialog box appears. 4. Choose the range of pages you want to forward. 5. Click the OK button. The Send Fax dialog box appears. 6.
Printing Faxes and Files This section tells you how to print an entire fax or selected pages of a fax from the Send Log or Receive Log, as well as how to open a file and print it from Eclipse FAX SE. Note:T̀o have every incoming PC fax printed automatically, select Receive/Setup and click the Print on Receipt box. Printing an entire fax from the Send or Receive Log To print an entire fax from the Send or Receive Log: 1. Open Eclipse FAX SE and choose Send/Log or Receive/Log from the menu bar. 2.
Printing a file from Eclipse FAX SE Eclipse FAX SE recognizes and supports files saved in formats such as TIF, PCX, DCX, CVR, as well as LHD and SND. To print a file in any of these formats: 1. From the Eclipse FAX SE menu bar, choose File/Open File. 2. In the Open dialog box, choose the file you want to print; change the directory, if necessary. Click the OK button. 3. Select the HP OfficeJet Printer, if it hasn't been selected already, from File/Printer Setup.
Using Menus and Toolbars to View Faxes This section explains how to open files in Eclipse FAX SE to look at the faxes in different ways (horizontally, vertically, inverted, etc.). To modify them, see "Adding Text to a Fax" and "Adding an Image to a PC Fax," later in this chapter. Note, each time you send or receive a PC fax, a data file - containing details about the fax - is stored on your PC and remains there until you delete it. Viewing a fax To look at the faxes, use one of the methods described below.
The View menu To select the view menu, highlight the fax entry you want to look at from Send/Log or Receive/Log and click the View button. The fax is displayed and the menu bar appears. If you select View from this menu bar, you are given the following menu options: N Best Fit displays the fax at approximately actual size (see the example in the screen above). N Full Page displays an entire page at once. N Thumbnail View displays every page in reduced size.
Zooming in on a page First make sure you're in Best Fit or Full Page view (you can't zoom in Thumbnail view). To zoom in on (magnify) a page, hold down the left mouse button, select the area you want to magnify, and release the mouse button. The area you selected will be magnified. To return to the original view, choose one of these methods: N N N N Click the Reset tool. Choose View/Reset. Choose a different view. Press the spacebar.
The Tools menu The Tools menu toggles between Show Tool Bar and Hide Tool Bar, which, when activated, allows more room to display your fax because it is concealed from view. Choose Show Tool Bar to reopen the toolbar. Note:`When the Edit toolbar is displayed, choose Hide Tool Bar to close the Edit toolbar and return to the View toolbar (although you won't see it until you choose Show Tool Bar).
Tool Name Page Turning/Jump to Page Quick Page Selector Page Rotation Best Fit Use this tool to... Select a page to view. You can either click the left or right arrow until the desired page number appears in the Jump to Page button; or click the number to open the Jump to Page dialog box, type the page number in the dialog box, and click the OK button. Select a page to view. Click the left or right arrow to display the desired range of pages on the toolbar. Then click the page number you want to view.
The Thumbnail toolbar The Thumbnail toolbar appears when you click the Thumbnail button, , or choose View/Thumbnail View from the View toolbar. Most of the tools are the same, but there are some special Thumbnail tools, as described below. Tool Name Use this tool to... Select Page Return to select page mode (in which you can select a page by clicking on it) after using the Insert tool. Move a page to a new location by dragging it. The other pages move down to make room for the inserted page.
Scanning Using the AutoPrompt is the easiest and quickest way to scan documents to your PC, although you can also use Eclipse Fax SE to do it. Note, for high-resolution or color scanning, a more powerful scanner like the HP ScanJet is recommended. Scanning using the AutoPrompt 1. Load the document (face-down) into the loading tray of your HP OfficeJet; the AutoPrompt immediately displays on your PC screen. 2. Press the Scan button, the Scan Options dialog box displays.
3. Specify a PC filename for your scanned document. Optionally, you can change the resolution, adjust the contrast, or invert the image. Inverting the image scans black areas as white and white areas as black. Some PC scanning applications (other than Eclipse Fax SE) scan in inverse by default (the setting brings the image back to normal). If you are scanning a photograph, click the Original is a Photograph checkbox. This setting picks up shades of gray in the image. 4. Click the OK button.
Scanning using Eclipse Fax SE Eclipse Fax SE lets you do the following: N Scan and Fax If you want to add a cover page or text and images to a document, or use the phone book to fax it to multiple recipients, you can scan the document to a file on your PC and fax it later. N Scan and View You can scan a document to a file on your PC to fax later, or save it in a format such as TIF, or PCX or DCX to use in another application (e.g. Paintbrush in Windows).
4. Complete the Send Fax dialog box (See "Sending a Fax from a Windows Application"). Next, click the Send Fax button and the HP OfficeJet Scan Options dialog box appears. 5. You can do any of the following: N N If your document contains graphics or photographs, click the Original is a Photograph button, so that shades of gray and colors (instead of just black and white) will be picked up during scanning to give you a sharper image. You can change the resolution, adjust the contrast, or invert the image.
Using Eclipse Fax SE to scan and view, or print To scan and view a document: 1. Load the document in the loading tray, face-down. 2. From the Eclipse FAX SE menu bar, choose either Scan/Scan and View or Scan/Scan and Print. The Save As dialog box appears. 3. Change the directory, if necessary (Eclipse FAX SE software resides in the default directory). 4. In the Save File as Type box, choose LHD to use the file as a letterhead; SND to use the file as a second sheet; TIF for all other scanned documents. 5.
8. For either Scan and View or Scan and Print, when the document(s) has been scanned, the file is displayed. You can now choose one of the following options: N To view the file in different ways, see "Using Menus and Toolbars to View Faxes and Files." N To use the file as a letterhead or second sheet in PC faxes, see "Sending Faxes with Letterhead and Second Sheets," later in this chapter. N To save the file in a different format, choose File/Save As from the Eclipse FAX SE menu bar.
Using Advanced Eclipse FAX SE Features Using advanced features, you can add text, images and cover pages to your fax before sending it. The following advanced features are explained in this section.
The Fax to File button 3. In the Save File as Type box select:(*.LHD) for Letterhead; (*.SND) for Second Sheets; and TIF, PCX, or DCX for all other faxes. 4. In the File name box, type a name for the file and include extension .LHD for letterhead, .SND for second sheets, or let the program do it for you. 5. Click the OK button. After completing this procedure, you are returned your application.
Faxing a saved file from Eclipse FAX SE To send a fax directly from Eclipse FAX SE (first save the document using the procedure explained above): 1. From the Eclipse FAX SE menu bar, choose File/Open File. The Open dialog box appears. 2. In the Directories box, change the directory, if necessary. 3. In the File Name box, type or select the filename (first, select the appropriate file type from the List Files of Type box). 4. Click the OK button. The first page of the file is displayed. 5.
Adding text to a fax Use this feature to add one or more notes to a fax before sending it. Although you can add a note, you can't rewrite or edit the text of a fax document, nor can you delete words or insert text between words. Although the note will appear in the fax, it will not do so in the original document. Also, you can only edit the text in a Windows application, where the fax originated, not in Eclipse FAX SE. In the example below, using Microsoft Word to draft a memo, J.
Preparing the document This section shows you three ways to add text to a document: (1) Add text to a fax sent from a Windows application; (2) add text to a document saved as a file in Eclipse FAX SE; and (3) add text to a fax from the Send or Receive Log. First follow the steps described in the three methods described below and then complete the procedure with instructions listed in "Adding Text with the Edit Toolbar.
To add text to a fax sent from a Windows application: 1. Follow the steps listed in "Sending a Fax from a Windows Application." 2. Next, click the Mark Up button in the Special box of the Send Fax dialog box before clicking the Send Fax button. When you click the Send Fax button, the fax is displayed with the Edit toolbar. 3. Complete the procedure with instructions listed in "Adding Text with the Edit Toolbar.
Adding text with the Edit toolbar To display the Edit toolbar, click the Edit tool on the View or Thumbnail toolbars. Although most of the tools are the same, some special Edit tools let you add text to faxes. See The View Menu, discussed earlier in this section. 1. Click the Text tool. 2. Position the cursor where you want to add the text and click the left mouse button. (Remember, when you add text, the existing text does not move to make room as a word processor does.
8. If you began this process by opening a file (Method 2), or from the Send or Receive Log (Method 3), you're asked if you want to save the changes you've made. If you click No, the Fax dialog box appears; go to step 10. If you click Yes, the Save As dialog box appears. Enter a filename (changing drive and/or directory, if necessary), and click the OK button. If the file already exists, you're asked if you want to replace the existing file; click the Yes button.
Adding an image to a PC fax In this section, you'll learn three methods of adding an image to a fax on your PC: (1) adding an image to a fax sent from a Windows application; (2) adding an image to a document saved as a file in Eclipse FAX SE first; and (3) adding an image to a fax sent from the Send or Receive Log. After selecting the method that meets your needs, complete the procedure by following the steps listed in "Using the Place Image Window to Add an Image.
Method 1:Àdding an image to a fax sent from a Windows application To add an image to a fax sent from a Windows application: 1. Follow the steps in "Sending a Fax from a Windows Application." 2. Click Place Image. When you click the Send Fax button, the fax is displayed with the Place Image window open. 3. Follow the steps listed in "Using the Place Image Window to Add an Image, below.
Using the Place Image Window to Add an Image To add an image to the fax: 1. From the Place Image menu bar, choose File/Open. The Open dialog box appears. 2. In the File Name box, enter the name of the file that contains the image you want to add. (Change the directory and/or the file type if you need to.) 3. Click the OK button. The first page of the file is displayed in the Place Image window. Use the Page menu item to find the image if it appears on a later page.
6. To select the image, draw a box around it by holding holding down the left mouse button and then releasing it. The area you select is enclosed by a black box. 7. From the main menu bar, choose Special/Paste. The Place Image window closes, and the area you selected is pasted on the fax. 8. Drag the pasted element to the desired location. (To move to another page, use Page from the main menu or the Page Turning/Jump to Page tool on the toolbar.) 9. If you want to send the fax now, go to step 10.
10. To send the fax now, choose Send/Send Fax from the main menu. You're asked if you want to merge the image with the fax. Click the Yes button. The Save As dialog box appears. Click the OK button to use the same filename, or enter a different filename in the File Name box (changing drive and/or directory, if you want to) and click the OK button. If you used an existing filename, you're asked if you want to replace the existing file; click the Yes button.
Method 1:Àdding documents to a fax sent from a Windows application 1. First, follow the steps listed in "Sending a Fax from a Windows Application." Click the Append Pages button in the Special box of the Send Fax dialog box. (If you include a cover page, it will not show the total number of pages in the fax.) 2. When you click the Send Fax button, the fax is displayed with the Collect dialog box. 3. Complete the procedure by following the steps listed in "Using the Collect Dialog Box" below.
Method 2:Àdding documents to a fax saved as a file in Eclipse FAX SE 1. Choose File/Open File from the Eclipse FAX SE menu bar. The Open dialog box appears. 2. Enter the name of the document you want to include in the fax (you may need to change the directory and/or the file type). 3. Click the OK button. The file is displayed. 4. Choose File/Collect Pages. The Collect dialog box appears. 5. Complete the procedure by following the steps listed in "Using the Collect Dialog Box" below.
These are the collected documents, shown here in alphabetic order. These are the pages in each docu` ment, shown in the order in which they will be faxed. Continue with the steps below until you've collected and added the files you need, even if they're not in the right order, because you can change that later. 1. Do one of the following: N N N To add a document that's been faxed to a file, click the Add File button. The Open dialog box appears.
3. Use the Thumbnail toolbar to delete the pages or change the order of the pages. For more information, see "The Thumbnail Toolbar." (Using Method 2 or 3 of "Preparing to Collect Documents," you have the option to include a cover page showing the total number of pages in the fax. However, you can delete the cover page here if you don't want to show the number of pages in the fax. 4. Click the Collect Pages tool ( ) if you want to add more documents to to the file. The Collect dialog box opens. 5.
6. To fax the file now, choose Send/Send Fax. If you started this procedure by sending a fax from a Windows application (Method 1), the fax is sent at the scheduled time. On completing this procedure, you will return to the Windows application, from which you started. If you started this procedure by opening a file or using the Send or Receive Log (Methods 2 and 3), the Fax dialog box is displayed. Choose the range of pages you need and click the OK button. The Send Fax dialog box appears.
1. If you want to save the cover page with a different filename, do so now. 2. If the image has been saved to a file in Eclipse FAX SE, go on to step 3. Otherwise, either fax a copy of the image to a file in Eclipse FAX SE (see "Faxing a Document to a File"), or use your scanner to save it to a file (see "Scanning and Viewing"). 3. From the Eclipse FAX SE menu bar, choose File/Open File. The Open dialog box appears. 4. Select the directory hpojet\efax\images. 5.
9. To enlarge the image, resize the Place Image window or use the zoom feature (draw a box around the image by first holding down and then releasing the left mouse button). Practice zooming several times to get the right size. Zooming Tips - To decrease the magnification, select a larger area. The smaller the area you select, the larger the magnification will be. To return to the original view, press the spacebar. 10. Choose Edit/Select. 11.
Using Letterhead and Second Sheets in faxes You can send faxes on versions of your own letterhead and second sheets. (Letterhead is used for the first page of a letter; the second sheet is used for the second and subsequent pages.) Note:F̀ax documents will be electronically "printed" on top of your letterhead, if the top margin isn't adjusted appropriately.
Creating Letterhead and Second Sheets This section explains three ways of creating a letterhead and second sheets on your PC: (1) faxing your existing letterhead to a file; (2) scanning your existing letterhead to a file; and (3) creating a letterhead in Eclipse FAX SE. First, follow one of the methods explained below (the procedures are identical for both a letterhead and second sheets).
Method 3: Creating Letterhead in Eclipse FAX SE If you plan to incorporate your logo or some other image, before beginning this procedure, either scan it to a file in Eclipse FAX SE (see "Scanning and Viewing"), or, if the image already exists in a file, fax it to a file in Eclipse FAX SE (see "Faxing a Document to a File"). Also, make it a habit of deleting files you don't need as they take up space. If you don't have a letterhead but want to create it in Eclipse FAX SE, follow these steps. 1.
9. To add text in another location, repeat steps 5 through 8. 10. To incorporate your logo or some other image, choose Special/Place Image from the menu bar. The Place Image window appears. Follow steps 1 through 8 of "Using the Place Image Window to Add an Image." Place the image in the position you want and click your left mouse button anywhere on the page, outside the image. You are asked if you want to merge the image, click the Yes button. The Save As dialog box appears. 11.
2. In the File Name box, type a name for the file. N N For letterhead, use extension .LHD. For second sheets, use extension .SND. 3. Click the OK button. Note:Àdditionally, you can save the image to a file type supported by a drawing application (e.g., PCX for Microsoft Paintbrush) as well as edit the image in the drawing application, and then use Eclipse FAX SE to convert the file to .LHD or .SND format (open the file in Eclipse FAX SE, then save it as file type LHD or SND).
Sending faxes with Letterhead and Second Sheets When using letterhead and second sheets, you can preview the fax before sending it. To preview a fax, click the Fax Preview button in the Special box. For more information, see "Using the Fax Preview Feature." To use letterhead and/or second sheets with faxes: 1. Complete the first six steps of "Sending a Fax from a Windows Application" (see "Sending Faxes from Your PC"). The Send Fax dialog box appears.
2. Complete the dialog box, but do not click the Send Fax button yet. 3. The Other Sheets: Letterhead box displays the name of the last letterhead used. To fax the first page of your document on the selected letterhead, click the Letterhead button. To choose a different letterhead, click the Letterhead button and then click the arrow to the right of the box. Double-click the letterhead you want. 4. The Other Sheets: 2nd Sheets box displays the name of the last second sheet used.
Setting the New Page Paper Size To change the paper size, choose File/New Page from the Eclipse FAX SE menu (e.g., when creating letterhead or second sheets): 1. From the Eclipse FAX SE menu bar, choose Send/Setup. 2. Click the arrow to the right of the New Page Paper Size box. 3. Click the paper size you want, from three available sizes: N N N Letter (factory default)8̀.5 x 11 inches (216 x 279 mm) U.S. Legal8̀.5 x 14 inches (216 x 356 mm) DIN A48̀.27 x 11.7 inches (210 x 297 mm) 4. Click the OK button.
4 Making Copies and Printing Topic Page What You Need to Know . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Choosing media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tips for Loading Paper and Other Media . . . . . . . . . . . . . 4-2 4-2 4-3 Using the AutoPrompt to Make Copies . . . . . . . . . . . . . . . . . . 4-4 Using the Front Panel to Make Copies . . . . . . . . . . . . . . . . . . 4-5 Adjusting the Contrast . . . . . . . . . . . . . . . . . . . . . . . . . .
What You Need to Know In this chapter you'll learn how to: N choose media for printing from your PC N load envelopes N control the printer settings N make copies with the HP OfficeJet N reduce your original document N change the resolution and contrast Choosing media You can print on or copy to any of these types of media: N Cotton bond paper (16 to 36 lb, or 60 to 135 g/m2) N Copier paper (16 to 36 lb, or 60 to 135 g/m2) N HP Premium Glossy Paper N HP Premium Transparency Film N HP Premium Inkjet Paper Re
Tips for Loading Paper and Other Media N Load media print side down. ` For plain paper, this is usually indicated by an arrow on the packaging. ` For letterhead paper, load the letterhead side down and forward as shown below. ` For HP Premium Transparency Film, load the rough side down and the adhesive strip forward as shown below. ` For HP Premium Glossy Paper, load the glossy side down. Letterhead paper Transparencies OJ-59 N N N N N Do not force documents into the document feed mechanism.
Using the AutoPrompt to Make Copies 1. Load your document, face-down, in the loading tray. (Depending on the thickness of the paper, you can load up to 20 pages. If you have a problem, try loading a few pages at a time.) The AutoPrompt will appear. 2. When you press the Copy button, the Copy dialog box displays. Along with specifying the number of copies you want to make, you can also indicate a copy reduction setting or change the contrast setting.
Using the Front Panel to Make Copies 1. Adjust the document guide, if necessary, then load your document, face-down, in the loading tray. (Depending on the thickness of the paper, you can load up to 20 pages. If you have a problem, try loading a few pages at a time.) Wait a few seconds while the HP OfficeJet loads the bottom page. sl-46b 2. Press Start/Copy, then enter the number of copies you want (up to 99 copies). Note: If you only want one copy, you don't need to enter "1," just skip to step 3.
Helpful Hints: N If the "Memory full" message displays after you try to make multiple copies, make one copy of that document at a time. N You cannot make copies while a phone connected directly to the HP OfficeJet is off the hook. If you press Start/Copy, the HP OfficeJet will try to fax your document. N As this device only prints on the following media sizes, make sure you have one of these sizes loaded in your loading tray before making copies. Letter: 8.5 x 11 inches (216 x 279 mm) Legal: 8.
MENU: Fax/Copy Contrast Adjusting the Contrast The Fax/Copy Contrast setting affects the lightness and darkness of your outgoing faxes and copies as they are scanned. Change the Contrast setting before copying. Either use the HP OfficeJet Manager (OfficeJet Setup/Scanned Image Quality dialog box) described in chapter 1 or the front panel instructions described here. Refer to the following when changing the lightness or darkness of copies.
Using the HP OfficeJet Printer Options Printer options include the method used to print your document (Printout Mode), the print quality of your document, the orientation of text and images on the printed page, the type of paper or other media you are printing on, and the size that you are printing on. When you print a document using a Windows software program, you have the option to choose different font sizes and types that are compatible with different types of printers.
Opening the HP OfficeJet Printer Options 1. When you choose File/Print in a Microsoft Word document, the Print dialog box appears. 2. Click the Printer... button in the Print dialog box to display the Print Setup dialog box. Each of the printers available to you is listed.
3. Highlight the HP OfficeJet Series 300 Printer, then click the Options button; the HP OfficeJet printer dialog box appears. Reviewing the Printer Settings The table below shows the settings that you can change with the HP OfficeJet printer. It also gives the factory settings (defaults), where applicable. Option Printout Black Text Grayscale Use Whenever You Need To Print ... Documents that contain only black text, such as letters. Black Text is the default mode.
Option Orientation Portrait Landscape Media Plain Paper Use Whenever You Need To Print ... Across the width of the page (letter-style). Portrait is the default Orientation setting. Across the length of the page (spreadsheet-style). Transparency On bond or photocopy paper and envelopes. Plain Paper is the default Media setting. On HP Premium Transparency Film. If you are printing more than one page, the printer waits several minutes between printing transparencies to allow time for the ink to dry.
Choosing the Grayscale Options When you choose Grayscale as the Printout mode and Options in the Print Setup dialog box, the Grayscale Options dialog box appears. Reviewing the Grayscale Options The table below shows the settings that you can change with Grayscale Options. It also gives the factory settings (defaults), where applicable. Use... Halftoning Pattern Scatter Cluster Intensity Whenever You Need To Print ... N N N N N N N N N N Color text. Line graphics. Free hand images.
Printing Envelopes With Windows Applications When using the HP OfficeJet to print envelopes from a Windows application, be sure to choose envelopes as the media size (in the Printer Options dialog box). The HP OfficeJet automatically selects the correct Orientation when you choose an envelope media size. The Orientation controls in the HP OfficeJet Printer Setup dialog box are grayed out when you choose an envelope size. You may, however, need to select printing orientation in your software program.
Loading Envelopes 1. Remove the output tray and set it aside. sl-6 2. Pull the paper tray toward you slightly. Remove the paper bridge and any paper currently loaded. sl-7 3. Load up to 20 envelopes flap up with the top edge aligned to the right side of the input tray, as shown.
4. Slide the green paper guide to the right until it's flush with the edge of the envelopes, and it snaps into place at the appropriate envelope setting. The envelope guide will pop up to keep the envelopes vertically aligned. sl-9 Envelope guide U.S. No. 10 envelope European DL envelope 5. Close the paper tray gently until the envelope guide is flush with the envelopes. The paper tray does not close all the way. Don't force it or you may cause a paper jam. sl-10 6. Insert the output tray.
5 Using the Front Panel Topic Page When and How to Use the Front Panel . . . . . . . . . . . . . . . . . . 5-2 Using the Menu Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tutorial: Moving in the Menu System and Entering Words and Symbols . . . . . . . . . . . . . . . . . . 5-3 5-4 Using Send Fax Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Changing the Header for Your Outgoing Faxes . . . . . . . . 5-7 5-7 Printing Logs and Reports . . . . . . . . . . .
When and How to Use the Front Panel In this chapter, you will learn to modify device settings that control the management tasks of the HP OfficeJet, using the front panel buttons. Menu maps are provided to step you through the procedures. They have been included in the same order and carry the same titles as the HP OfficeJet Manager menu options explained in chapter 1. Use the front panel buttons only if you are unable to access the same menu options using the HP OfficeJet Manager software program.
Using the Menu Buttons The figure below provides a quick overview of how to use the front panel buttons with the menu system. Press Backspace to move back to a previous menu level, or, during data entry, delete the character to the left of the cursor. Backspace Enter/Save Load/Eject Printer Reset Press Enter/Save to select the menu item or device setting shown on the bottom line of the display. Press twice to make your selection and return to the Ready display. Press Menu to enter the menu system.
Tutorial: Moving in the Menu System and Entering Words and Symbols In this tutorial, you'll learn how to move through the menus and enter characters using the front panel buttons. The procedures for moving and making selections are the same for all menus. For example, to enter the company name "Ab Co." into the fax header, follow the steps below. Moving from one menu to another Using these buttons: Do this: 1. Press the Menu button to display the menu.
Do this: Using these buttons: 3. Press Right Arrow to move the blinking cursor one space to the right. (From now on, we will just show the Right Arrow button after the instruction for each letter of the company name.) For this display: Enter header name A 4. Now press the 2 button multiple times until the lowercase "b" displays. ABC 5. Press Space once to insert a space. Space 6. Press the 2 button multiple times until the uppercase "C" displays. ABC 7.
Using these buttons: Do this: 9. Press Enter/Save to save the name you entered ("Ab Co."). The display prompts you to enter your company's fax number. The numeric keypad will now enter numbers instead of letters. Enter/Save 10. Now, press Enter/Save again to return to the Ready menu.
Using Send Fax Setup To change the header for your outgoing faxes, follow the menu map below. Remember, you can also change the header by selecting the same options from the OfficeJet Setup/Send Fax Setup menu in the HP OfficeJet Manager. Changing the Header for Your Outgoing Faxes Menu Time/Date, Header Time/Date ... Fax Header Printing Logs and Reports You can print logs and reports using the front panel buttons and following the steps shown in the menu map below.
Changing the Send Fax Quality To modify the quality of outgoing faxes, follow the menu map below. Remember, you can also modify the quality of faxes by selecting the same options from the OfficeJet Setup/Send Fax Quality menu in the HP OfficeJet Manager. Adjusting the Contrast Menu Time/Date, Header Reports Fax/Copy Contrast Normal ... Lighten Darken Resolution Adjusting the Resolution Press the front panel Resolution button to change resolution.
Changing the Loaded Paper Size Follow the menu map below to change the size of paper, which you can also do by accessing the OfficeJet Setup/Loaded Paper Size menu in the HP OfficeJet Manager. Menu Time/Date, Header Reports Fax/Copy Contrast Paper Size ... l A4 (210l297 mm) Legal (8.5l14 in) Exec (7.25l10.5 in) Letter (8.
Using Speed Dial Setup Follow the menu map below to set up speed dial numbers, which you can also do by accessing the OfficeJet Setup/Speed Dial Setup menu from the HP OfficeJet Manager. Menu Time/Date, Header Reports Fax/Copy Contrast Paper Size Redial/Pause Fax Settings Speed Dial Setup ... ... Inserting a Pause in a Speed Dial Number To insert a 2-second pause into a speed dial code, or while physically dialing a fax number, press the front panel Redial/Pause button.
Controlling Sounds Follow the menu map below to set up the sounds, which you can also do by accessing the OfficeJet Setup/Sounds menu from the HP OfficeJet Manager. Menu Time/Date, Header Reports Fax/Copy Contrast Paper Size Fax Settings Speed Dial Setup ... Group Dial Setup Phone Setup Rings to Answer ... Ringer Ring/Beep Volume Buttons Beeps ...
Using Receive Fax Setup Follow the menu map below to modify the receive fax setting, which you can also do by accessing the OfficeJet Setup/Receive Fax Setup menu from the HP OfficeJet Manager. Receive Mode Changing the Receive Mode Press the front panel Receive Mode button to change receive mode. Refer to the Installation Guide and chapter 1 to find out which receive mode to use for your configuration.
Scheduling a Fax Follow the menu map below to set up the fax schedule, which you can also do by accessing the Send Fax dialog box from Eclipse FAX SE in chapter 3. Note, using the front panel setting, you can only defer sending a fax up to 24 hours. For more information, refer to "Sending a Fax from a Windows Application" in chapter 3 . Menu Time/Date, Header Reports Fax/Copy contrast Paper Size Fax Settings Speed Dial Setup Group Dial Setup Phone Setup Send Fax Later ...
Changing Copy Reduction Follow the menu map below to reduce your copies, which you can also do by accessing the OfficeJet Setup/Copy Reduction menu from the HP OfficeJet Manager.
6 Troubleshooting & Maintenance Topic Page Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 When you need help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 Error Notification: Beeps, Blinking Light, Messages . . . . 6-8 Understanding the Displayed Messages . . . . . . . . . . . . . . 6-9 Solving Problems While Printing, Faxing, or Copying . . 6-21 Maintaining Your HP OfficeJet . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting In this chapter, you'll learn how to diagnose and solve problems, change the print cartridge, and understand the meanings of displayed messages. When you need help 1. Review this "Troubleshooting" section for problem-solving information. The fastest way to solve most problems is to take the corrective steps outlined in this section. 2. Make sure you are operating your HP OfficeJet in the correct environment.
About the warranty: Hewlett-Packard guarantees the HP OfficeJet against defects in materials and workmanship for one year. During the warranty period, HP will, at its option, either repair or replace defective products. For further details about the warranty and its exclusions and limitations, refer to the "Warranty Information" in chapter 7. If repair is needed during the warranty period, the HP Customer Support representative will explain the various repair options available.
U.S. Customer Resources Organization Telephone Number Support Provided CompuServe (800) 524-3388 (Must be a subscriber. Ask for agent #51. CompuServe connect charges apply to caller) ftp address: Interactive dialog with 24 hours per day worldwide HP 7 days per week customer community for the exchange of information Internet (HP ftp site) ftp://ftp.hp.com/html/ officejet .
Whom to call if you're in Canada: Canadian Customer Resources Organization Telephone Number Support Provided Hours of Operation HP Direct From Toronto: 1 (905) 206-4745 Ordering of supplies and accessories 8:00 am - 6:00 pm EST Weekdays Pre-recorded help messages for common questions and information on other HP customer resources Detailed product support information on common software applications and troubleshooting tips (all sent by facsimile) Electronic download of HP product information, troubl
Canadian Customer Resources Organization Telephone Number Support Provided CompuServe Log on and at the prompt, type GO HPPER Interactive dialog with 24 hours per day worldwide HP 7 days per week customer community for the exchange of information To become a subscriber, call 1 (800) 524-3388 and ask for agent #51 Internet (HP ftp site) CompuServe connect charges apply to caller) ftp address: Hours of Operation ftp://ftp.hp.com/html/ officejet.
Error Notification: Beeps, Blinking Light, Messages The HP OfficeJet notifies you with sound (beeps), a blinking See Display light, and a message under the following conditions. For this error condition: An incorrect button was pressed. You pressed a button with a function that wasn't available at that time. (Example: You can't use the Menu button while sending a fax.) Here's how you'll be notified: Three short beeps. An error interrupted an activity in progress.
Understanding the Displayed Messages The following front panel messages are listed alphabetically for easy reference. This message: Has this meaning: And requires this action: nn pages sent Poor Quality The fax you just sent may contain poor print quality, caused by problems with the phone line. Contact the receiver and verify quality, or resend the fax. Add paper then press START You are printing and the paper tray is empty. Load paper for your print job, then press the Start/Copy button.
This message: Has this meaning: And requires this action: Close cover The front panel is open, the top cover is open, or both are open. First close the top cover, then press down on the front panel until it snaps into place. sl-30b Copy cancelled You pressed the Stop button while copying was in progress. No action is required. Delayed fax pending You have already scheduled a delayed fax. Only one delayed fax can be scheduled at a time.
This message: Has this meaning: And requires this action: Fax failed from (fax number) A communication error between your HP OfficeJet and the sending fax machine resulted in a failed transmission. The fax number of the sending fax machine is displayed on the bottom line. No action is required. If you know who might have been sending the fax, contact them and ask them to resend it. Failed transmissions are most often caused by noise on the telephone line.
This message: Has this meaning: And requires this action: Fax poll failed The HP OfficeJet tried to poll another fax machine. The poll failed because there was no answer, the line was busy, or the other fax machine was not ready to be polled. Check with the sender to make sure his/her machine is ready to be polled and to verify the fax number. Then set up to poll again. Refer to "Asking to Receive a Fax from Another Fax Machine (Polling)" in chapter 2 for more information.
This message: Has this meaning: And requires this action: Load document before Start Time You scheduled a fax using the Send Fax Later feature and chose to send it directly from the fax loading tray. Load the document in the fax loading tray before the scheduled start time. In the meantime, you can send faxes as you normally would. Memory full Press START You are in the middle of making multiple copies of a document and the memory is full. Press the Start/Copy button.
This message: Has this meaning: And requires this action: Open cover Clear fax jam The document you loaded for faxing was either loaded improperly or jammed while being scanned. If the document is not jammed, remove it and reload it. If the document is jammed, open the top of the front panel (pull the top ledge toward you) and remove the document. (See the illustration for the previous message.) Close the front panel by pressing it down firmly until it snaps into place. Reload the document.
This message: Has this meaning: And requires this action: Out of paper for fax/copy The HP OfficeJet has attempted to print a received fax or make a copy and one of these conditions exists: 1) The paper tray is empty or envelopes are loaded. 2) The wrong paper size is loaded for receiving faxes, making copies, and printing reports from the menu. 3) The paper loaded in the paper tray is buckled (not flat), so the HP OfficeJet can't pick it correctly.
This message: Has this meaning: And requires this action: Printing. . . Waiting for data The printer has paused to wait for further print data. Usually, no action is required. However, if you are waiting for the last page of your print job at the time you see this message, press Load/Eject to eject the last page. Ready Out of fax paper Either there is no paper loaded in the paper tray, or envelopes are loaded.
This message: Has this meaning: And requires this action: Store fax now? 1=Yes 2=No While scheduling a fax, you are prompted to 1) store the document in memory for sending later, or 2) place the document in the fax loading tray until the designated start time. If you want to store the fax in memory until the start time, press 1. If you don't want to use up the memory, or if you don't think your document will fit into memory, press 2 and place your document in the fax loading tray before the start time.
This message: Has this meaning: And requires this action: SYSTEM ERROR nnn Call for service A very serious error has occurred that requires servicing. Record the error number, then do one of the following: If the error number begins with "1": Turn off the power, then turn it on again. If the error message is gone, you may be able to continue using the HP OfficeJet. But if the error message remains, contact HP's Customer Support Center to service your device.* It cannot be used until it is serviced.
This message: Has this meaning: And requires this action: SYSTEM ERROR nnn Turn power off/on A serious error has occurred that may require servicing. In some cases the error can be cleared by turning off the power, then turning it on again. Turn the power off, then turn it on again. If the message is no longer displayed, the problem has been solved and you can continue using your HP OfficeJet normally.
This message: Has this meaning: And requires this action: Waiting for poll You have set up a document to be polled from the fax loading tray. No action is required. If you need to send a fax or make a copy, you can remove the document temporarily, then replace it when you are done. Refer to "Sending a Fax to Another Fax Machine Upon Request (Being Polled)" in chapter 2 for more information.
Solving Problems While Printing, Faxing, or Copying This section describes how to solve problems you might encounter while using the HP OfficeJet. Symptom: Cause: Solution: Lines or dots are missing from the characters in the printout. The connection between the print cartridge and cradle is intermittent. Remove the print cartridge and reinstall it. Try printing again. You may need to repeat this before the ink resumes a continuous flow. OR The copper contacts of the print cartridge are dirty. OR 1.
Symptom: Cause: Solution: The print cartridge has dried ink on the "nose." The ink nozzles of the print cartridge are clogged. 1. Press the Clean Pen button and wait about 15 seconds while the ink nozzles are cleaned automatically. Then print the Self Test report (see instructions in chapter 2). Check the two print cartridge test patterns in the Self Test report.
Symptom: Cause: Solution: 3. Remove the print cartridge. Hold the print cartridge by the green top with the "nose" pointed upward. Place two drops of clean water on the gold rectangle on the "nose" of the print cartridge. After 60 seconds, gently remove the water from the print cartridge with a lint-free damp cloth. Then reinstall the print car` tridge and try printing again. You may need to print a few pages before the ink resumes a continuous flow.
Symptom: Cause: Solution: I can't get the font size I want when printing from my DOS application. The HP OfficeJet does not support the use of font cartridges. Some DOS application printer drivers require that certain font styles are resident on the printer. The HP OfficeJet has various internal fonts available but cannot use additional fonts provided by HP DeskJet font cartridges. You must reformat your document using one of the internal fonts available in the HP OfficeJet.
Symptom: Cause: Solution: Some of my menu settings seem to have reverted to their factory values without my changing them. An internal error has caused some or all of the menu features to revert to their factory settings. Print the Self Test report and check the Current Settings column to find out which menu settings have reverted to the factory settings. Change the settings and re-enter data as appropriate. For instructions on how to print the Self Test report, see chapter 1.
Symptom: Cause: Solution: I can print, scan, and change settings with the HP OfficeJet Manager, but PC fax either doesn't work or works strangely. You may have a different CAS installed. Only one CAS modem can be used on a PC. Remove (delete) the software for the other CAS modem. The HP OfficeJet never answers a call. Distinctive Ring is set to on, but you don't have distinctive ringing service. See chapter 1 for instructions on turning off Distinctive Ring. Eclipse Fax SE doesn't work on the PC.
Symptom: Cause: Solution: PC faxes quit during sending. It is possible that your PC is overloaded with activity like sending more than one fax at a time, or starting applications that take a long time. Try to reduce the activity on your PC while faxes are being sent or received. Faxes routed to the PC are printed instead. If your PC is too busy, faxes are printed on receipt. The HP OfficeJet Manager may have lost the connection to the device.
Maintaining Your HP OfficeJet Use these guidelines to keep your HP OfficeJet in the best possible operating condition: : Print cartridges dry out and may become unusable when exposed to air, so: a) Keep the print cartridge in the print cartridge cradle at all times. b) Keep new print cartridges in their sealed packages at room temperature until you are ready to use them. c) Do not turn off the HP OfficeJet before printing is complete.
Changing the Print Cartridge 1. Open the front panel, then the top cover. sl-30 2. Pull the print cartridge toward you until it releases and snaps forward. sl-44 3. Lift the print cartridge out of its cradle.
4. Open the print cartridge box and container, then grasp the print car` tridge by the green top and remove the cartridge from the container. Gently remove both pieces of tapeb̀lue and whitec̀overing the ink nozzles and vent hole. CAUTIONS: 1) If you don't remove the white tape, you deplete the ink in the cartridge prematurely. 2) Be care` ful not to touch the ink nozzles or the copper contacts. Fingerprints may damage them. Remove both pieces of tape! 5.
7 Reference This chapter provides information on the product specifications, ordering, warranty, and regulatory agencies. Topic Page Product Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2 Ordering Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6 Obtaining a Material Safety Data Sheet (MSDS) . . . . . . . . . . 7-7 Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . One-Year Limited Warranty . . . . . .
Product Specifications The specifications that follow are subject to change without notice. Dimensions Operating Environment 17.25 w x 15.5 d x 11.125 h (inches) 438 w x 394 d x 283 h (mm) Temperature range for best print quality: 15qC (59qF) to 35qC (95qF) Allowable temperature/humidity range: 5qC (41qF) to 40qC (104qF), 15-80% RH non-condensing Weight 19.5 lb (8.85 kg) Power Supply (U.S./Canada) 120 V Maximum noise level generated: Sound Power, LwAd = 6.
Internal Fonts Printing Margins * Courier (Portrait Orientation): Pitch: 5, 10, 16.67, 20 cpi Point size: 6, 12 pt. CG Times (Portrait Orientation): Pitch: Proportional Point size: 5, 6, 7, 8, 10, 12, 14 pt. Letter Gothic (Portrait Orientation): Pitch: 6, 12, 24 cpi Point size: 6, 12 pt. Univers (Portrait Orientation): Pitch: Proportional Point size: 5, 6, 7, 8, 10, 12, 14 pt. Courier (Landscape Orientation): Pitch: 10, 16.67, 20 cpi Point size: 6, 12, 24 pt.
Compatibility Paper Tray CCITT Group 3 100 sheets at a paper weight d 20 lb (75 g/m2) Transmission Speed ITU-T Test Image #1 Paper Sizes (for Paper Tray) Coding Schemes U.S. letter = 8.5 x 11 in. U.S. legal = 8.5 x 14 in.
Copy Speed Copy Reduction 50 seconds per page 100%, 95%, 90%, 85%, 80%, 75% (Legal-to-Letter), 70% Scan Resolution 300 x 300 dpi (text or photo mode) 32 levels of grayscale Paper Sizes (for Paper Tray) U.S. letter = 8.5 x 11 in. U.S. legal = 8.5 x 14 in. European A4 = 210 x 297 mm Multiple Copies Scan Margins Top margin=3.0 mm r 3.0 mm Bottom margin=2.0 mm r 3.0 mm Left margin: U.S. letter=0.0 mm r 3.0 mm A4=0.0 mm r 0.0 mm Right margin: U.S. letter=0.0 mm r 3.0 mm A4=0.0 mm r 0.
Ordering Information To order the supplies and accessories listed in the table below, contact your HP dealer. If your dealer is out of stock, you can order directly from HP for fast shipping service: Within the U.S: Call 1-800-538-8787 for all supplies/accessories except documents. Call 1-800-227-8164 to order user's guides and technical reference guides. In Canada: In Toronto, call 905-206-4745. In the rest of Canada, call 1-800-387-3154.
Obtaining a Material Safety Data Sheet (MSDS) You can obtain the current MSDS for the print cartridge (HP Part No. 51626A) used in the HP OfficeJet Series 300 by mailing a request to this address in the USA: Hewlett-Packard Direct Marketing Organization, Bldg. 51LSE P.O. Box 58059 Santa Clara, CA 95051-8059 Warranty Information This warranty gives you specific legal rights. You may also have other rights which vary from state to state or province to province.
For HP printer products, the use of a non-HP or refilled print cartridge does not affect either the warranty to the customer or any HP support contract with the customer; print cartridge includes both toner cartridges and ink cartridges. However, if printer failure or damage is attributable to the use of a non-HP or refilled print cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage.
The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all of those devices ring when your number is called. Too many devices on one line may result in failure to ring in response to an incoming call. In most, but not all, areas the sum of the RENs of all devices should not exceed five (5.0).
N N N N N Places where telephones are specifically installed to alert emergency authorities such as fire, police, or medical assistance personnel. Hospital rooms, residential health care facilities, convalescent homes, and prisons. Workstations for the hearing impaired. Hotel, motel, or apartment lobbies; in stores where telephones are used by patrons to order merchandise; in public transportation terminals where telephones are used to call taxis, or to reserve lodging or rental cars.
CAUTION: Changes or modifications not expressly approved by Hewlett-Packard for compliance could void the user's authority to use the equipment. Notice to Users of the Canadian Telephone Network: DOC Requirements Notice: The Canadian Department of Communications label identifies certified equipment. The certification means that the equipment meets certain telecommunications network protective operations and safety requirements.
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la class B prescrites dans le Règlement sur le brouillage radioélectrique édicté par le ministére des Communications du Canada.
Index Symbols B . (period), ! (exclamation point), , (comma), ' (apostrophe), () (parentheses), & (ampersand), # (number sign), @ (at sign), - (dash), * (asterisk), / (slash), = (equals sign), _ (underscore), 5-5 - (dash), to enter a 2-second pause while dialing a fax number, 5-10 Backspace button, 5-3 Backup Reception setting, 1-16 bang. See exclamation point (!) beeps, for error notification, 6-8 brackets.
comma (,) with Symbols button, 5-5 contrast adjusting for faxing and copying, 4-7 adjusting for paper faxes, 2-13, 2-14, 4-7 adjusting for paper faxes/copies, 1-13 adjusting for paper faxes/copies and copying, 2-14 Copy Reduction setting, 1-19 copying limit to number of copies you can make, 4-5 making reduced copies, 1-19 cover pages (Eclipse FAX SE) adding a note to, 3-17, 3-24 and collected documents, 3-65 illustrations, 3-8 modifying, 3-70 viewing, 3-7 Cover Sheet Notes dialog box, 3-17, 3-24 D dash (-)
European DL envelope, loading for printing from your PC, 4-15 exclamation point (!) with Symbols button, 5-5 F factory settings. See Self Test report fax compatibility, 7-4 margins during scanning, 7-4 maximum and minimum widths for scanning, 7-4 modem speeds, 7-4 transmission speed, 7-4 Fax dialog box (Eclipse FAX SE), 3-55, 3-60 fax logs, printing, 1-26 fax numbers, entering, for PC faxes.
J N jam. See paper jam New Page Paper Size (Eclipse FAX SE) setting, 3-6, 3-80 using, 3-80 Notify on Receipt option, changing, 3-35 number sign (#) with Symbols button, 5-5 L Left Arrow button, 5-3 letterhead (using in Eclipse FAX SE), 3-74, 3-76, 3-78 restrictions, 3-73 letterhead paper, how to load, 4-3 letters of the alphabet, how to enter, 5-4-5-7 LIU type and version.
phonebook (Eclipse FAX SE) adding, changing, or deleting from the Send Fax dialog box, 3-32 creating a group of names from, 3-30 deleting from the Phonebook dialog box, 3-30 file formats for imported phonebooks, 3-33 importing a file of existing entries, 3-33 modifying in the Phonebook dialog box, 3-29 rules for, 3-26 selecting a name from in the Send Fax dialog box, 3-12 use with PC faxes only, 3-26 Phonebook dialog box (Eclipse FAX SE), 3-27 Place Image dialog box (Eclipse FAX SE), 3-71 Special option in
changing the display, 3-36 Receive Log (Eclipse FAX SE) (continued) deleting a fax from, 3-37 forwarding a fax to another person, 3-38 printing an entire fax from, 3-39 printing selected pages of a fax from, 3-39 using, 3-36 Receive Setup dialog box (Eclipse FAX SE), 3-35 Received, meaning in Fax Log report, 1-28 receiving a PC fax, 3-35-3-38 Redial/Pause button, 1-9 redialing, automatically after a busy signal (paper faxes), 1-9 redialing the last fax number using the Redial button, 2-3 regulatory informat
Send Log (Eclipse FAX SE) adding an image to a fax in, 3-62 adding documents to a fax in, 3-67 adding text to a fax in, 3-58 Send Log (Eclipse FAX SE) (continued) changing the display, 3-18 deleting a fax from, 3-22 printing, 3-22 printing an entire fax from, 3-39 printing selected pages of a fax from, 3-39 rescheduling a fax, 3-20 resending a fax from, 3-21 using, 3-18 viewing faxes, 3-19 viewing technical information about a fax, 3-19 Send Setup dialog box (Eclipse FAX SE), 3-6 sending a fax, 2-6 changing
toolbars (Eclipse FAX SE). See Edit toolbar, Thumbnail toolbar, View toolbar Tools menu, 3-44 transparencies, loading for printing from your PC, 4-3 tutorials, entering alphabetic characters, Pages, 5-4 U U.S. No. 10 envelope, loading for printing from your PC, 4-15 underscore (_) with Symbols button, 5-5 uppercase letters, how to enter, 5-4-5-7 V version number of internal firmware.
