hp officejet 5100 series all-in-one reference guide
© Copyright Hewlett-Packard Company 2002 All rights are reserved. No part of the document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company. This product incorporates Adobe’s PDF technology, which contains an implementation of LZW licensed under U.S. Patent 4,558,302. Adobe and the Acrobat logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
contents 1 get help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 2 quick start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 3 load originals and load paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 4 use the copy features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 5 use the scan features . . . . . . . . . . . . . . . . . . . . . . . . .
contents 7 maintain your hp officejet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 8 additional setup information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 9 technical information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 clean the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . work with print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1 get help help description Setup Poster The Setup Poster provides instructions for setting up and configuring your HP Officejet. Make sure you use the correct poster for your operating system (Windows PC or Macintosh). Product Tour The tour provides a brief introduction to the HP Officejet and its capabilities, so you can start using it immediately. You can take the tour immediately after installing the HP Officejet software, or to take the tour at any time, see the product specific online help.
get help help description Dialog Box Help (Windows PC only) For Windows PC: Clicking Help in a dialog box displays information about options and settings within the dialog box. To get help while working in a dialog box, click Help.
2 quick start You can perform many functions using either the front panel or the HP Officejet software. Even if you do not connect your HP Officejet to a computer, you can use the front panel to copy and fax documents or photos. You can change a wide variety of settings using the front-panel buttons and menu system. front panel features Review the illustrations below and identify the location of the buttons on the front panel.
quick start feature purpose 9 SCAN button: Press to begin the scanning process. 10 START, BLACK button: Start a black-and-white scan, fax, or copy. 11 FAX button: Press to begin the faxing process. 12 START, COLOR button: Start a color scan, fax, or copy. 13 COPY button: Press to begin the copy process. 14 PHOTO FIT TO PAGE button: Enlarge and copy a photo to a full-size page. 15 SETUP button: Access various unit settings. 16 ON button: Turn unit on and off.
use your hp officejet with a computer 1 8 2 3 4 5 9 6 10 11 7 hp director for Windows PC feature purpose 1 Help: Provides access to the HP Photo View Center, which provides software help, a product tour, and troubleshooting information. 2 Status: Describes the HP Officejet’s current status and displays the current front panel text. 3 Log: Lists received, sent, pending, or blocked faxes. 4 Address Book: Opens the Microsoft Windows address book.
quick start 1 2 3 4 5 6 7 8 9 10 11 12 13 14 hp director for Macintosh feature 6 purpose 1 Workplace: Allows you to access the Workplace for annotating image documents, custom printing, viewing the fax log, etc. 2 Scan: Allows you to quickly scan documents and images into many applications. 3 Scan Chooser: Allows you to select or change your scan device. 4 Copy: Allows you to use your HP Officejet as a copier. 5 Fax: Allows you to fax a document or photo to someone else.
load originals and load paper 3 You can make copies from originals loaded in the automatic document feeder (ADF). You can also print and copy onto a variety of paper types, weights, sizes, and transparency films. It is important, however, that you select the right paper and make sure that it is loaded correctly and not damaged. load originals You can copy or scan any original by loading it in the ADF. If you are working with originals that are printed on 16-24 lb.
load originals and load paper to load the input tray 8 1 Slide the paper-width and -length guides to their outermost positions. 2 Tap the stack on a flat surface to align the edges of the paper, and then check the paper for the following: – Make sure it is free of rips, dust, wrinkles, and curled or bent edges. – Make sure all the paper in the stack is the same size and type. 3 With the output tray raised, insert paper into the input tray until it stops.
load envelopes load envelopes Use the print feature of your software to print to envelopes with your HP Officejet. Your HP Officejet provides two methods for working with envelopes. Do not use shiny or embossed envelopes, or envelopes that have clasps or windows. • If you are printing one envelope, slide the envelope into the envelope slot, which is located on the right side toward the back of the output tray. Insert the envelope with the flap up and on the left, as shown in the illustration.
load originals and load paper Labels (use only for printing) • Always use letter-size or A4-size label sheets designed for use with HP Inkjet products (like Avery Inkjet Labels), and make sure that the labels are not over two years old. • Fan the stack of labels to make sure none of the pages are sticking together. • Place a stack of label sheets on top of standard paper in the paper tray, print-side down. Do not insert labels one sheet at a time.
use the copy features 4 The copy features let you do the following: • Produce high-quality color and black-and-white copies using a variety of paper types and sizes, including iron-on transfers. • Reduce or enlarge the size of the copies you make from 25% to 200% of the copy’s original size. This varies based on your HP Officejet model. • Make the copy lighter or darker, adjust the color intensity, select the number of copies, and specify the quality of the copies you make.
use the copy features increase copy speed or quality The HP Officejet provides three options that affect copy speed and quality. • Best produces the highest quality for all paper and eliminates the banding (striping) effect that sometimes occurs in solid areas. Best copies more slowly than the other quality settings. • Normal delivers high-quality output and is the recommended setting for most of your copying. Normal copies faster than Best. • Fast copies faster than the Normal setting.
perform special copy jobs 2 Press to lighten the copy or to darken it. The circle moves to the left or right, depending on the button you press. Press ENTER to select the setting. 3 Press START, BLACK or START, COLOR. enhance text sharpness and photo colors Use Text enhancements to sharpen edges of black text. Use Photo enhancements for photographs or pictures to enhance light colors that may otherwise appear white. Text enhancement is the default option.
use the copy features 3 Press COPY until Paper Type appears. 4 Press until the desired photo paper option appears, then press ENTER to select it. 5 Press COPY until Enhancements appears. 6 Press 7 Press START, BLACK or START, COLOR. until Photo appears, then press ENTER to select it. Tip — To enlarge a photo automatically to a full page, see fit a copy to the page.
perform special copy jobs Original Iron-On Tip — We recommend that you practice applying a T-shirt transfer to an old garment first. 1 Load your original in the ADF. 2 Load the T-shirt transfer paper in the paper tray. 3 Press COPY until Paper Type appears. 4 Press until Iron-On appears and then press ENTER to select it. Selecting this option automatically copies a mirror-image of your original. 5 Press START, BLACK or START, COLOR.
use the copy features copy options The following diagram shows the options that are available when you press COPY.
use the scan features 5 Scanning is the process of converting text and pictures into an electronic format for your computer. You can scan just about anything: • Photos • Magazine articles • Text documents Because the scanned image or text is in an electronic format, you can bring it into your word processor or graphics program and modify it to suit your needs. You can do the following: • Scan text from an article into your word processor and quote it in a report, saving you a lot of retyping.
use the scan features 18 hp officejet 5100 series
use the fax features 6 Using your HP Officejet, you can: • Send and receive paper faxes, and send computer faxes. A computer fax (also called a computer-generated fax) is a file that you fax from your Windows PC or Macintosh computer. • Send and receive color faxes. If you send a color fax and your HP Officejet determines that the recipient has a black-and-white fax unit, your HP Officejet will interrupt the send process and resend the fax in black and white.
use the fax features initiate the fax process from your hp officejet Follow these steps to use your HP Officejet to fax an item from the front panel. to send a fax without changing settings 1 Load your original in the ADF. For more information, see load originals on page 7. 2 Enter the fax number using the keypad, use one of the one-touch speed-dial buttons or press SPEED DIAL until the desired speed-dial entry appears.
save frequently-used fax numbers a. Press SETUP until 3:Basic Fax Setup appears, and then press ENTER. b. Press until 3:Rings to Answer appears. Use the keypad or the arrow keys to choose the number of rings, and then press ENTER. 4 Next, choose the distinctive ring pattern. a. Press SETUP until 4:Advanced Fax Setup appears, and then press ENTER. b. Press until 2:Answer Ring Pattern appears, and then press ENTER. c.
use the fax features set the date and time Follow these steps to set the date and time manually. 1 Press SETUP until 3:Basic Fax Setup appears, and then press ENTER. 2 After 1:Date and Time appears, press ENTER, and then enter the date and time using the keypad. Tip — Use only the last two digits for the year. Tip — When you enter a single-digit date or time, type a leading zero before the single digit: for example, 03:45, or 08-03-02. After you are finished, the date and time appear on the display.
set basic fax settings using the front panel enter text The following list provides tips for entering text using the front-panel keypad. • Press the keypad numbers that correspond to the letters of a name. ABC 2 • These letters correspond to this number, and so on. Press a button multiple times to see a letter first in uppercase and then in lowercase.
use the fax features check for dial tone Before using the fax features, verify that the connections are correctly established. 24 1 Press FAX, and then press START, BLACK or START, COLOR. 2 Listen for a dial tone. 3 If you do not hear a dial tone, check the connections. 4 Press CANCEL to hang up.
maintain your hp officejet 7 This section provides instructions for keeping your HP Officejet in top working condition. Perform these maintenance procedures as necessary. clean the exterior Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off the case. The interior of the HP Officejet does not require cleaning. Keep fluids away from the interior of the HP Officejet as well as the front panel.
maintain your hp officejet See order print cartridges on page 53 for information on ordering replacement print cartridges. 1 Turn on the HP Officejet, then open the print-cartridge access door. 2 The print carriage moves into view. 3 After the carriage stops moving, lift the latch to release the print cartridge, then pull it toward you out of its slot. 4 Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape.
restore factory defaults to align the print cartridges when prompted 1 Press ENTER on the front panel. The HP Officejet prints a text page that contains instructions and an align cartridges page that contains test patterns. 2 Following the instructions on the text page, place the align cartridges (test pattern) page face down in the ADF. Adjust the paper-width guides to ensure that the page feeds in straight. Press ENTER.
maintain your hp officejet setup menu options The following diagram shows the options that are available when you press SETUP. Setup 1.
additional setup information 8 This section covers how to handle messages that may or may not appear during installation, how to set up the connection between your computer and your HP Officejet, and how to add and remove the HP Officejet software. The standard installation instructions are provided in your Setup Poster, which you should keep for later use.
additional setup information 4 Watch the display until the desired country/region appears. Enter the country/region code on the keypad. Press 1 for yes or 2 for no when the display asks you to confirm your selection. You can confirm the country/region and language by printing a Self-Test Report. 1 Press SETUP until 1:Print Report appears, then press ENTER. 2 Press until 5:Self-Test Report appears, then press ENTER.
connect your hp officejet to a phone, modem, or answering machine connect your hp officejet to a phone, modem, or answering machine This section explains how to connect your HP Officejet to various office devices: • phone: connect a phone to the HP Officejet so it can use the same phone connection as the fax line • modem: connect a modem to your HP Officejet so it can use the same phone connection • answering machine: set your HP Officejet to direct voice calls to the answering machine and fax calls t
additional setup information 32 hp officejet 5100 series
technical information 9 system requirements The following specifications are subject to change without notice.
technical information Macintosh requirements item minimum recommended I/O Available USB port Internet access Recommended Sound card Recommended specifications paper specifications paper-tray capacities type paper weight input tray* output tray† ADF Plain paper 16 to 24 lb. (60 to 90 gsm) 100 50 black, 20 color 20 Legal paper 20 to 24 lb. (75 to 90 gsm) 100 50 black, 20 color 20 Cards 110 lb. index max (200 gsm) 40 10 N/A Envelopes 20 to 24 lb.
specifications print specifications • • • • • • • 600 dpi black with resolution enhancement technology (REt) 4800 dpi color with HP PhotoREt III Method: Drop-on-demand thermal inkjet Language: HP PCL Level 3, PCL3 GUI or PCL 10 Print speeds vary according to the complexity of the document Up to 12 ppm black, 10 ppm color (varies by model) Duty cycle: 3000 printed pages per month (maximum) mode Best Normal Fast resolution (dpi) speed (ppm) Black 600 x 600 4 Color 1200 x 1200 (up to 4800 dpi optim
technical information copy specifications • • • • • • Digital image processing Up to 99 copies from original Digital zoom from 25 to 200% (varies by model) Photo Fit to Page Up to 12 cpm black, 8 cpm color (varies by model) Copy speeds vary according to the complexity of the document speed (ppm) print resolution (dpi) scan resolution (dpi)* up to 3 1200 x 1200† 600 x 1200 Color up to 1 1200 x 1200 † 600 x 1200 Black up to 6 600 x 600 300 x 1200 Color up to 4 600 x 600 300 x 1200 Black
specifications • • • Broadcast to 20 locations Ring detect with automatic fax/answering machine switching Delayed faxing 300 dpi Photo (dpi) Fine (dpi) Standard (dpi) Black 300 x 300 200 x 200 200 x 200 200 x 100 Color 300 x 300 300 x 300 200 x 200 200 x 200 physical specifications • • • • Height: 9.22 inch (23.4 cm) Width: 17.8 inch (45.2 cm) Depth: 14.62 inch (37.1 cm) Weight: 15.42 lb (7.
technical information recycling program HP offers an increasing number of product return and recycling programs in many countries, as well as partnering with some of the largest electronic recycling centers throughout the world. HP also conserves resources by refurbishing and reselling some of its most popular products. energy consumption This product qualifies for ENERGY STAR®, which is a voluntary program established to encourage the development of energy-efficient office products. ENERGY STAR is a U.S.
regulatory notices If you experience trouble with this equipment, please contact the manufacturer or look elsewhere in this manual for warranty or repair information. Your telephone company may ask you to disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning. This equipment may not be used on coin service provided by the telephone company. Connection to party lines is subject to state tariffs.
technical information doc statement / déclaration de conformité (Canada) Le présent appareil numérique n'émet pas de bruit radioélectrique dépassant les limites applicables aux appareils numériques de la classe B prescrites dans le Règlement sur le brouillage radioélectrique édicté par le ministère des Communications du Canada.
declaration of conformity notice to users of the German telephone network The HP Officejet 5100 Series products are designed to connect only to the analogue public-switched telephone network (PSTN). Please connect the TAE N telephone connector plug, provided with the HP Officejet 5100 Series, into the wall socket (TAE 6) code N. The HP Officejet 5100 Series products can be used as a single device and/or in combination (in serial connection) with other approved terminal equipment.
technical information conforms to the following Product Specifications: Safety: EN60950:1992 +A1, A2, A3, A4 & A11 IEC60950:1991 +A1, A2, A3 & A4 UL1950/CSA 22.2 No.
get hp officejet 5100 support 10 This section explains the service information provided by Hewlett-Packard. If you are unable to find the answer you need in the printed or onscreen documentation supplied with your product, you can contact one of the HP support services listed in the following pages. Some support services are available only in the U.S. and Canada, while others are available in many countries worldwide.
get hp officejet 5100 support – – – 5 To display your service ID, on the front panel, press ENTER and START, COLOR at the same time, until SERV ID: and the number appear in the front-panel display. Print a Self-Test Report. See print a self-test report on page 25 for information on printing this report. Make a color copy. Be prepared to describe your problem in detail. Call HP Customer Support. Be near your unit when you call. call in the U.S.
hp customer support country/region hp technical support country/region hp technical support Brazil (Grande Sao Paulo) (11) 3747 7799 Oman +971 4 883 8454 Brazil (Demais Localidades) 0800 157751 Palestine +971 4 883 8454 Canada during warranty (905) 206 4663 Panama 001-800-7112884 Canada post-warranty (per-call charge) 1-877-621-4722 Peru 0-800-10111 Caribbean & Central America 1-800-711-2884 Philippines 632-867-3551 Chile 800-10111 Poland +48 22 865 98 00 China 86 10 6564 5959 8
get hp officejet 5100 support country/region hp technical support country/region hp technical support Jordan +971 4 883 8454 Venezuela 0800-47468368 Korea +82 (2) 3270 0700 Venezuela (Caracas) (502) 207-8488 Kuwait +971 4 883 8454 Vietnam 84-8-823-4530 Lebanon +971 4 883 8454 Yemen +971 4 883 8454 * This Call Center supports French speaking customers from the following countries: Morocco, Tunisia, and Algeria.
hp distribution center 7 Remove the front-panel cover as follows: a. Slip your hand into the ADF, behind the front panel, and lift up. b. Insert a small screwdriver into the round hole behind the keypad and press firmly to pop off the front panel. 8 Retain the front-panel cover. Do not return the front-panel cover with the unit. 9 If available, pack the unit for shipment using the original packing materials or the packaging materials that came with your exchange unit.
get hp officejet 5100 support Duration of Limited Warranty (CD media): 90 Days Duration of Limited Warranty (ink cartridges): 90 Days warranty service express service To obtain HP express repair service, the customer must contact an HP service office or an HP Customer Support Center for basic troubleshooting first. See hp customer support on page 43 for steps to take before calling Customer Support.
hp officejet 5100 series warranty For any hardware Product, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the Customer or any HP support contract with the Customer. However, if Product failure or damage is attributable to the use of a non-HP or refilled ink cartridge, HP shall charge its standard labor and materials charges to service the Product for the failure or damage.
get hp officejet 5100 support Grant the Customer additional warranty rights, specify the duration of implied warranties which the manufacturer cannot disclaim, or not allow limitations on the duration of implied warranties.
index A ADF (automatic document feeder), 7 align print cartridges, 26 answer mode, 23 Auto Answer answer mode, 23 receive faxes automatically, 20 B best copy quality, 12 buttons, front panel, 3 C cartridges, see print cartridges clean exterior, 25 print cartridges, 27 color enhance, 13 confirm faxes, 19 contrast improve photo color, 13 copy, 11–16 default settings, 13 enhance, 13 fit to page, 14 iron-on transfers, 14 lighten or darken, 12 menu options, 16 number of copies, 12 photos, 13 quality, 12 re
specifications, 35 print cartridges align, 26 clean, 27 order, 53 replace, 25 test, 25 R receive faxes, 20 reduce copies, 12 regulatory information, 38 reinstall software, 31 remove software, 31 reports last fax, 19 self-test, 25 restore factory settings, 27 S scan, ??–17 from front panel, 17 specifications, 36 52 self-test report, 25 send faxes, 19 settings copy, 12–13 fax, 21–24 language and country/ region, 29 setup menu options, 28 software install, 29 remove and reinstall, 31 specifications copy,
order supplies Use the following information for ordering supplies for your HP Officejet 5100 Series. order media To order media such as HP Premium Inkjet Paper, HP Premium Inkjet Transparency Film, HP Iron-On T-shirt Transfer paper, or HP Greeting Cards, see one of the following: • For orders in the U.S. and Canada, go to www.hpshopping.com. • For orders in all other countries, go to www.hpshopping.com. Select other countries, then click Yes to leave www.hpshopping.com.
Visit the hp officejet information center It has everything you need to get the most value from your HP Officejet. • Technical Support • Supplies and Ordering Information • Project Tips • Ways to Enhance Your Product www.hp.com/support © 2002 Hewlett-Packard Company Printed in the U.S.A., Germany, or Singapore.
