OFFICEJET 6000 User Guide E609
HP Officejet 6000 (E609) Printer Series User Guide
Copyright information © 2009 Copyright Hewlett-Packard Development Company, L.P. Edition 1, 6/2009 Hewlett-Packard Company notices The information contained in this document is subject to change without notice. All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of Hewlett-Packard, except as allowed under copyright laws.
Contents 1 Get started Find other resources for the product .........................................................................................8 Find the device model number...................................................................................................9 Accessibility..............................................................................................................................10 Understand the device parts..............................................................
4 Configure and manage Manage the device...................................................................................................................31 Monitor the device..............................................................................................................32 Administer the device.........................................................................................................32 Use device management tools..................................................................
Contents Print and evaluate a print quality report....................................................................................60 To print a print quality report...............................................................................................60 To evaluate the Print Quality Diagnostic Page...................................................................61 Ink Levels......................................................................................................................
Solve wireless problems.........................................................................................................102 Basic wireless troubleshooting.........................................................................................102 Advanced wireless troubleshooting..................................................................................103 Make sure your computer is connected to your network............................................
Contents Clear jams...............................................................................................................................111 Clear a jam in the device..................................................................................................111 Tips for avoiding jams.......................................................................................................112 Errors (Windows)..........................................................................................
Obtain HP telephone support.................................................................................................134 Before you call..................................................................................................................134 Support process...............................................................................................................134 HP support by phone......................................................................................................
Contents Environmental product stewardship program.........................................................................152 Paper use.........................................................................................................................152 Plastics.............................................................................................................................152 Material safety data sheets.......................................................................................
1 Get started This guide provides details about how to use the device and to resolve problems.
(continued) Resource Description Location Logs and reports Provides information about events that have occurred. For more information, see Monitor the device. Printer status report • For more information, see Understand the printer status page.
Chapter 1 Accessibility The device provides a number of features that make it accessible for people with disabilities. Visual The device software is accessible for users with visual impairments or low vision through the use of your operating system's accessibility options and features. It also supports most assistive technology such as screen readers, Braille readers, and voice-to-text applications.
1 Control panel 2 Output tray 3 Tray 1 4 Width guides 5 Top cover 6 Ink cartridges 7 Printhead latch 8 Printhead Control panel For more information about interpreting control-panel lights, see Control-panel lights reference.
Chapter 1 Back view 1 Rear universal serial bus (USB) port 2 Ethernet network port 3 Automatic two-sided printing accessory (duplexer) (some models only) 4 Power input 5 Rear access panel Connection information Description Recommended number of connected computers for best performance Supported software features Setup instructions USB connection One computer connected with a USB cable to the rear USB 2.0 high-speed port on the device. All features are supported.
Turn off the device Turn off the HP product by pressing the Power button located on the product. Wait until the Power light turns off before unplugging the power cord or turning off a power source. If you improperly turn off the HP product, the print carriage might not return to the correct position, which might cause problems with the printhead and print quality issues. Eco-Tips HP is committed to helping customers reduce their environmental footprint.
2 Install the accessories This section contains the following topics: • • Install the duplexer (available on some models) Turn on accessories Install the duplexer (available on some models) You can print on both sides of a sheet of paper automatically when the optional automatic two-sided printing accessory (duplexer) is installed. For information on using the duplexer, see Print on both sides (duplexing). Install the duplexer 1.
To turn accessories on or off on Windows computers 1. Click on the Start button on the desktop. 2. Select Printers and Faxes, right-click on your device, and then select Properties. 3. Click the Device Settings tab, and then click Installed or Not Installed to turn the duplexer on or off. To turn on accessories on Macintosh computers 1. From the desktop, click System Preferences under the Apple menu. 2. Click Print & Fax. 3. Select the device, and then click Printer Setup (Mac OS X 10.
3 Use the device This section contains the following topics: • • • • • • • • Select print media Load media Change print settings Print on both sides (duplexing) Print on special and custom-sized media Print borderless Print a Web page (Windows only) Cancel a print job Select print media The device is designed to work well with most types of office media. It is best to test a variety of print media types before buying large quantities. Use HP media for optimum print quality. Visit the HP Web site at www.
(continued) features ColorLok Technology for less smearing, bolder blacks and vivid colors. HP Printing Paper HP Printing Paper is a high-quality multifunction paper. It produces documents that look and feel more substantial than documents printed on standard multipurpose or copy paper. It features ColorLok Technology for less smearing, bolder blacks and vivid colors. It is acidfree for longer lasting documents. HP Office Paper HP Office Paper is a high-quality multifunction paper.
Chapter 3 Recommended papers for photo printing If you want the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing. Depending on your country/region, some of these papers might not be available. HP Advanced Photo Paper This thick photo paper features an instant-dry finish for easy handling without smudging. It resists water, smears, fingerprints, and humidity. Your prints have a look and feel comparable to a store processed photo.
◦ ◦ Media that is heavily textured, embossed, or does not accept ink well Media that is too lightweight or stretches easily Cards and envelopes • Avoid envelopes that have a very slick finish, self-stick adhesives, clasps, or windows. Also avoid cards and envelopes with thick, irregular, or curled edges, or areas that are wrinkled, torn, or otherwise damaged. • Use tightly constructed envelopes, and make sure the folds are sharply creased. • Load envelopes aligned according to the graphic.
Chapter 3 Understand supported sizes Media size Standard media sizes U.S. Letter (216 x 279 mm; 8.5 x 11 inches) U.S. Legal (216 x 356 mm; 8.5 x 14 inches) A4 (210 x 297 mm; 8.3 x 11.7 inches) U.S. Executive (184 x 267 mm; 7.25 x 10.5 inches) B5 (JIS) (182 x 257 mm; 7.17 x 10.12 inches) B5 (ISO) (176 x 250 mm; 6.9 x 9.8 inches) B7 (88 x 125 mm; 3.5 x 4.9 inches) A5 (148 x 210 mm; 5.8 x 8.3 inches) Borderless A4 (210 x 297 mm; 8.3 x 11.7 inches) Borderless A5 (148 x 210 mm; 5.8 x 8.
(continued) Media size Input tray Duplexer (some models) Cards Index card (76.2 x 127 mm; 3 x 5 inches) Index card (102 x 152 mm; 4 x 6 inches) Index card (127 x 203 mm; 5 x 8 inches) A6 card (105 x 148.5 mm; 4.13 x 5.83 inches) Borderless A6 card (105 x 148.5 mm; 4.13 x 5.83 inches) Hagaki** (100 x 148 mm; 3.9 x 5.8 inches) Ofuku hagaki** Borderless hagaki (100 x 148 mm; 3.9 x 5.
Chapter 3 (continued) Media size Input tray Duplexer (some models) Borderless 10 x 15 cm tab Borderless 4 x 8 tab (10 x 20 cm) Borderless HV (101 x 180 mm; 4.0 x 7.1 inches) Borderless double A4 (210 x 594 mm; 8.3 x 23.4 inches) 4 x 6 tab (102 x 152 mm; 4 x 6 inches) 10 x 15 cm tab 4 x 8 tab / 10 x 20 cm tab Other media Custom-sized media between 76.2 to 216 mm wide and 101 to 762 mm long (3 to 8.
(continued) Tray Type Weight Cards Up to 200 g/m Capacity 2 Up to 80 cards 60 to 105 g/m2 Not applicable (110 lb index) Duplexer (available on some models) Paper Output tray All supported media (16 to 28 lb bond) Up to 50 sheets of plain paper (text printing) Set minimum margins The document margins must match (or exceed) these margin settings in portrait orientation. Media (1) Left margin (2) Right margin (3) Top margin (4) Bottom margin U.S. Letter 3.3 mm (0.13 inch) 3.3 mm (0.
Chapter 3 Load media This section provides instructions for loading media into the device. Load Tray 1 (main tray) 1. Lift the output tray. 2. Slide the media guide out to the widest setting. 3. Insert the media print-side down along the right of the tray. Make sure the stack of media aligns with the right and back edges of the tray and does not exceed the line marking in the tray. NOTE: Do not load paper while the device is printing. 4.
5. Pull out the extension on the output tray. NOTE: For media longer than 279 mm (11 inches), pull the extension out to the maximum extended position. Make sure the flap at the end of the extension tray is not lifted, otherwise it will interfere with the paper being ejected. Change print settings You can change print settings (such as paper size or type) from an application or the printer driver. Changes made from an application take precedence over changes made from the printer driver.
Chapter 3 To change default settings for all future jobs (Windows) 1. Click Start, point to Settings, and then click Printers or Printers and Faxes. - Or Click Start, click Control Panel, and then double-click Printers. NOTE: If prompted, enter the computer administrator's password. 2. Right-click the printer icon, and then click Properties, Document Defaults, or Printing Preferences. 3. Change the settings that you want, and then click OK. To change settings (Mac OS X) 1.
• • For auto-duplexing, when printing finishes on one side of the media, the device holds the media and pauses while the ink dries. Then the media is pulled back into the device and the second side is printed. When printing is complete, the media is dropped onto the output tray. Do not grab it before printing is complete. You can print on both sides of supported custom-sized media by turning the media over and feeding it into the device again.
Chapter 3 4. Select the media size from the Size drop-down list. If you do not see the media size, create a custom media size. a. Select Custom from the drop-down list. b. Type a name for the new custom size. c. In the Width and Height boxes, type the dimensions, and then click Save. d. Click OK twice to close the Properties or Preferences dialog box. Open the dialog box again. e. Select the new custom size. 5. Select the paper type in the Paper type drop-down list. 6.
NOTE: Open the file in a software application and assign the image size. Make sure the size corresponds to the media size on which you are printing the image. You can also gain access to this feature from the Printing Shortcuts tab (Windows only). Open the printer driver, select the Printing Shortcuts tab, and select the printing shortcut for this print job from the drop-down list. NOTE: Not all applications support borderless printing.
Chapter 3 Print a Web page (Windows only) You can print a Web page from your Web browser on the HP Printer. If you use Internet Explorer 6.0 or higher for Web browsing, you can use HP Smart Web Printing to ensure simple, predictable Web printing with control over what you want and how you want it printed. You can access HP Smart Web Printing from the toolbar in Internet Explorer. For more information about HP Smart Web Printing, see the help file provided with it. To print a Web page 1.
4 Configure and manage This information is intended for the administrator or individual who is responsible for managing the device.
Chapter 4 Monitor the device Use this tool... to obtain the following information... Device control panel Obtain information about the status of jobs that are being processed, the operating status of the device, and the status of ink cartridges. Embedded Web server • • Printer status information: Click the Information tab, and then click a selection in the left pane. Accumulated ink and media usage: Click the Information tab, and then click Usage Report in the left pane.
(continued) Use this tool... to do the following... • • • Toolbox (Windows) • • Network Toolbox Perform device maintenance tasks: Click the Device Services tab. Configure network settings: Click the Network Settings tab, and then click Change Settings to launch the Network Toolbox. View and change network settings. From the Toolbox, click the Network Settings tab.
Chapter 4 Embedded Web server When the device is connected to a network, you can use the embedded Web server to view status information, change settings, and manage it from your computer. NOTE: For a list of system requirements for the embedded Web server, see Embedded Web server specifications. Some settings might be restricted by the requirement for a password. You can open and use the embedded Web server without being connected to the Internet; however, some features will not be available.
You can open the embedded Web server by using these methods: • • • Web browser: In a supported Web browser on your computer, type the IP address or hostname that has been assigned to the device. For example, if the IP address is 123.123.123.123, type the following address into the Web browser: http://123.123.123.123. The IP address and hostname for the device are listed on the wireless status report. For more information, see Understand the network configuration or wireless status report.
Chapter 4 This section contains the following topics: • • • Open the Toolbox Toolbox tabs Network Toolbox Open the Toolbox • From the HP Solution Center, click the Settings menu, point to Print Settings, and then click Printer Toolbox. - Or • Right-click the HP Digital Imaging Monitor in the taskbar, point to Printer Model Name and then click Display Printer Toolbox. Toolbox tabs The Toolbox contains the following tabs.
(continued) Tabs Contents Network Settings Gives information on the network settings. Click Change Settings to open the Network Toolbox and change some network settings. Network Toolbox The Network Toolbox allows you to view and change some network settings. You can change the IP address, turn the wireless radio on or off, perform tests, and print reports. To open the Network Toolbox 1. Open the Toolbox 2. Click the Network Settings tab. 3. Click the Change Settings... button. 4.
Chapter 4 Open the HP Printer Utility To open the HP Printer Utility from the HP Device Manager 1. Click the HP Device Manager icon in the Dock. NOTE: If the icon does not appear in the Dock, click the Spotlight icon on the right side of the menu bar, type HP Device Manager in the box, and then click the HP Device Manager entry. 2. Select Maintain printer. 3. Select the HP device, and then click Select.
Use the HP Device Manager (Mac OS X) To open the HP Device Manager on a Macintosh computer 1. Click the HP Device Manager icon in the Dock. NOTE: If the icon does not appear in the Dock, click the Spotlight icon on the right side of the menu bar, type HP Device Manager in the box, and then click the HP Device Manager entry. 2. Select the device from the Devices drop-down menu.
Chapter 4 1. Printer Information: Shows device information (such as the product name, model number, serial number, and firmware version number), the accessories that are installed (such as the duplexer), and the number of pages printed from the trays and accessories. 2. Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form as gauges) and the part numbers and expiration dates of the ink cartridges.
Understand the network configuration or wireless status report The network configuration or wireless status report shows the network or wireless settings for the device. 1. General Information: Shows information about the current status and connection type of the network, and other information, such as the URL of the embedded Web server and the hardware address of the device. Network Status: This setting can be 'Ready' or 'Offline'.
Chapter 4 3. 802.11 Wireless (some models): Shows information about your wireless network connection, such as the hostname, IP address, subnet mask, default gateway, and server. 4. Miscellaneous: Shows information, such as the administrator details. • mDNS: Shows information about the active Multicast Domain Name System (mDNS) connection. mDNS services are typically used on small networks for IP address and name resolution (through UDP port 5353) where a conventional DNS server is not used.
NOTE: You can also share the device with other computers using a simple form of networking known as locally shared networking. For more information, see To share the device on a locally shared network. To connect the device before installing the software If you connected the device to the computer before installing the device software, the Found New Hardware wizard displays on the computer screen.
Chapter 4 Network connection If the device has network capability, it can be shared in a network environment by connecting it directly to the network. This type of connection offers the ability to manage the device using the embedded Web server from any computer on the network. NOTE: Microsoft Internet Explorer 6.0 must be installed on the computer system to run the installation program.
A client computer can connect to the device in the following ways: • • • In the Printers folder, double-click the Add Printer icon and follow the instructions for a network installation. For more information, see Install the printer driver using Add Printer. On the network, browse to the device and drag it to your Printers folder. Add the device and install the software from the INF file on your network. On the Starter CD, the INF files are stored in the root directory of the CD.
Chapter 4 To share the device on a locally shared network When you connect the device directly, you can share it with other computers using a simple form of networking known as locally shared networking. Use this configuration only in small groups or when usage is low. The connected computer is slowed down when many users print to the device.
(continued) For more information, see To set up the device on a wireless communication using the installer (Mac OS X) or To set up wireless communication using the installer (Windows). NOTE: If you encounter problems, see Solve wireless problems. To use the device with any wireless connection, you must run the installation program at least once from the Starter CD and create a wireless connection. Make sure the device is not connected to the network using a network cable.
Chapter 4 • ◦ Be on the same subnet and same channel ◦ Have the same 802.11 security settings Infrastructure (recommended): On an infrastructure network, the device is set to infrastructure communication mode and communicates with other devices on the network, whether the devices are wired or wireless, through a WAP. WAPs commonly act as routers or gateways on small networks.
4. When prompted, temporarily connect the USB wireless setup cable. 5. Follow the onscreen instructions to complete the installation. 6. Disconnect the USB wireless setup cable when prompted. To set up the device on a wireless communication using the installer (Mac OS X) 1. Connect a USB wireless setup cable to the port on the back of the HP device and then to any USB port on the computer. 2. Place the Starter CD into the computer. 3.
Chapter 4 (and you know the HP device is on the network), or you have already successfully installed HP software and experience problems, try the following: 1. If you are using a computer running Windows, in the firewall configuration utility, look for an option to trust computers on the local subnet (sometimes called the “scope“ or “zone“). By trusting all computers on the local subnet, computers and devices in your home can communicate with each other while still being protected from the internet.
Change from a USB connection to a wireless connection (Mac OS X) 1. Click the HP Device Manager icon on the Dock or in the Hewlett Packard folder in the Applications folder. 2. From the Information and Settings list, select Network Printer Setup Utility. 3. Follow the onscreen instructions to configure the network settings. Change from an Ethernet connection to a wireless connection NOTE: For Ethernet-enabled HP devices only. 1. Open the embedded Web server (EWS).
Chapter 4 • • • • • Change the password periodically. Change the default password provided by the manufacturer for administrator access to the access point or wireless router. Some routers let you change the administrator name as well. Turn off administrative access over wireless if possible. If you do this, you need to connect to the router with a wired Ethernet connection when you want to make configuration changes. Turn off remote administrative access over the Internet on your router, if possible.
10. Press the Power button to turn the device on. After connecting and turning on the device, you might have to wait several minutes for all of the Plug and Play events to complete. 11. Follow the onscreen instructions. When the software installation is complete, the HP Digital Imaging Monitor icon appears in the Windows system tray. To uninstall from a Windows computer, method 2 NOTE: Use this method if Uninstall is not available in the Windows Start menu. 1.
Chapter 4 To uninstall from a Macintosh computer, method 1 1. Launch HP Device Manager. 2. Click Information and Settings. 3. Select Uninstall HP software from the pull-down menu. Follow the onscreen instructions. 4. After the software is uninstalled, restart your computer. 5. To reinstall the software, insert the device Starter CD into your computer's CD-ROM drive. 6. On the desktop, open the CD-ROM, and then double-click HP Printer Installer. 7.
5 Maintain and troubleshoot This section contains the following topics: • • • • • • • • • • • • • Work with ink cartridges Print and evaluate a print quality report Troubleshooting tips and resources Solve printing problems Print troubleshooting Print quality troubleshooting Solve paper-feed problems Solve device management problems Solve network problems Solve wireless problems Troubleshoot installation issues Clear jams Errors (Windows) Work with ink cartridges To ensure the best print quality from the
Chapter 5 • • • • • • Turn off the HP Printer by pressing the Power button located on the product. Wait until the Power light turns off before unplugging the power cord or turning off a power strip. If you improperly turn off the HP Printer, the print carriage might not return to the correct position causing problems with the ink cartridges and print quality issues. Store ink cartridges at room temperature (15-35° C or 59-95° F).
Replace the ink cartridges NOTE: For information on recycling used ink supplies, see HP inkjet supplies recycling program. If you do not already have replacement ink cartridges for the HP Printer, see Order printing supplies online. NOTE: At this time, some portions of the HP Web site are available in English only. CAUTION: Wait until you have a new ink cartridge available before removing the old ink cartridge. Do not leave the ink cartridge outside of the product for an extended period of time.
Chapter 5 5. Twist the orange cap to snap it off. NOTE: Make sure the plastic tab is entirely removed and that the label is slightly torn, revealing the vent channel. 6. Using the colored shaped icons for help, slide the ink cartridge into the empty slot until it clicks into place and is seated firmly in the slot. CAUTION: Do not lift the latch handle on the print carriage to install the ink cartridges. Doing so can result in incorrectly seated ink cartridges and printing problems.
Make sure that you insert the ink cartridge into the slot that has the same shaped icon and color as the one you are installing. 7. Repeat steps 3 through 6 for each ink cartridge you are replacing. 8. Close the ink cartridge door. Related topics Order printing supplies online Usage information collection The HP cartridges used with this product contain a memory chip that assists in the operation of the product.
Chapter 5 Print and evaluate a print quality report Print quality problems can have many causes: software settings, a poor image file, or the printing system itself. If you are unhappy with the quality of your prints, a Print Quality Diagnostic page can help you determine if the printing system is working properly.
To evaluate the Print Quality Diagnostic Page This section includes the following topics: • • • • • • • • Ink Levels Good color bars Ragged, irregularly streaked, or faded bars Regular white streaks in the bars Bar colors are not uniform Large Black Font Text Alignment Patterns If you see no defects Ink Levels ▲ Look at the Ink Level indicators in Line 21. If any of the bar level indicators are low, you may need to replace that ink cartridge.
Chapter 5 Item Cartridge color 3 Magenta Ink Cartridge 4 Yellow Ink Cartridge Ragged, irregularly streaked, or faded bars Example of Bad Color Bars The top bar is irregularly streaked or fading. Example of Bad Color Bars The top black bar is ragged on one end. If any of the bars are ragged, irregularly streaked, or faded, follow these steps: 1. Make sure the ink cartridges have ink. 2. Remove the cartridge corresponding to the streaked bar and make sure it is properly vented.
Preventing the problem that causes ragged bars on the Print Quality Diagnostic report: • Avoid leaving opened ink cartridges outside of the printer for an extended period of time. • Wait until a new cartridge is ready to be installed before removing an old ink cartridge. Regular white streaks in the bars If any of the color bars show regular white streaks, follow these steps: White streaks The print quality bars have white streaks in them. 1.
Chapter 5 If the color of any of the bars is not uniform, follow these steps: 1. If the printer was recently transported at a high altitude, try a printhead cleaning. 2. If the printer was not recently transported, try printing another Print Quality Diagnostic report. This will use less ink than a printhead cleaning, but if it is not effective, try a cleaning. 3. Retry the Print Quality Diagnostic report. If the colors seem to be improving, continue cleaning.
Alignment Patterns If the color bars and large font text look OK, and the ink cartridges are not empty, look at the alignment pattern directly above the color bars. Example of a good alignment pattern The lines are straight. Examples of a bad alignment pattern The lines are jagged - align the printer. If that does not work, contact HP. If you see no defects If you do not see any defects on the print quality report, then the printing system is working correctly.
Chapter 5 • • • • • • • • • • Power cord and other cables are working, and are firmly connected to the device. Make sure the device is connected firmly to a functioning alternating current (AC) power outlet, and is turned on. For voltage requirements, see Electrical specifications. Media is loaded correctly in the tray and is not jammed in the device. Printhead and ink cartridges are properly installed in their correct color-coded slots. Press down firmly on each one to ensure proper contact.
Check the device software settings Print speed is slower when Best or Maximum dpi is selected as the print quality. To increase the print speed, select different print settings in the device driver. For more information, see Change print settings. Low ink levels Check the estimated ink levels in the ink cartridges. NOTE: Ink level alerts and indicators provide estimates for planning purposes only.
Chapter 5 Check the margin settings Make sure the margin settings for the document do not exceed the printable area of the device. For more information, see Set minimum margins. Check the color print settings Make sure Print in Grayscale is not selected in the print driver. Check the device location and length of USB cable High electromagnetic fields (such as those generated by USB cables) can sometimes cause slight distortions to printouts.
Print troubleshooting Use this section to solve these printing problems: • • • • • • • • • Envelopes print incorrectly Borderless printing produces unexpected results The product is not responding The product prints meaningless characters Nothing happens when I try to print The pages in my document came out in the wrong order The margins are not printing as expected Text or graphics are cut off at the edge of the page A blank page came out while printing Envelopes print incorrectly Try the following solut
Chapter 5 Borderless printing produces unexpected results Solution: Try printing the image from the photo imaging software that came with the product. Cause: Printing a borderless image from a non-HP software application produced unexpected results. The product is not responding Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first.
TIP: You can set the product as the default printer to ensure that the printer is automatically selected when you select Print in the File menu of your different software applications. Cause: The product was not the selected printer. If this did not solve the issue, try the next solution. Solution 4: Check the printer driver status Solution: printing.
Chapter 5 Solution 7: Clear the paper jam Solution: product. Clear the paper jam and remove any torn paper that remains in the For more information, see: Clear jams Cause: The product had a paper jam. If this did not solve the issue, try the next solution. Solution 8: Make sure the print carriage can move freely Solution: Unplug the power cable if it is not already unplugged. Check to see if the print carriage will move freely from one side of the printer to the other.
The product prints meaningless characters Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved.
Chapter 5 Solution 2: Load paper in the input tray Solution: Load paper in the input tray. For more information, see: Load media Cause: The product was out of paper. If this did not solve the issue, try the next solution. Solution 3: Select the correct printer Solution: Make sure you have selected the correct printer in your software application.
From your computer, open the printer folder and see if the cancelled job remains in the print queue. Try to delete the job from the queue. If the print job remains in the queue, try one or both of the following: • • Disconnect the USB cable from the product, restart the computer, and then reconnect the USB cable to the product. Shut down the product, restart the computer, and then restart the product. Cause: A deleted print job was in the queue. If this did not solve the issue, try the next solution.
Chapter 5 If this did not solve the issue, try the next solution. Solution 10: Restart the product Solution: Turn off the product, and then unplug the power cord. Plug the power cord back in, and then press the Power button to turn on the product. Cause: The product experienced an error. The pages in my document came out in the wrong order Solution: Print the document in reverse order. When the document finishes printing, the pages will be in correct order.
Solution 2: Verify the paper size setting Solution: Verify that you have selected the proper paper size setting for your project. Make sure that you have loaded the correct paper size in the input tray. Cause: The paper size setting might not have been set correctly for the project you were printing. If this did not solve the issue, try the next solution.
Chapter 5 Solution 2: Check the layout of the document Solution: Make sure the layout of the document you are trying to print fits on a paper size supported by the product. To preview the print layout 1. Load the correct paper size into the input tray. 2. Preview your print job before sending it to the product. In most software applications, click the File menu, and then click Print Preview. 3.
A blank page came out while printing Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved.
Chapter 5 Solution 5: Load paper in the input tray Solution: If the product has only a few sheets remaining, load more paper in the input tray. If there is plenty of paper in the input tray, remove the paper, tap the stack of paper against a flat surface, and reload the paper into the input tray. For more information, see: Load media Cause: The product picked up two sheets of paper.
Solution 1: Make sure you are using genuine HP ink cartridges Solution: Check to see if your ink cartridges are genuine HP ink cartridges. HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested with HP printers to help you easily produce great results, time after time. NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Product service or repairs required as a result of using a non-HP supply will not be covered under warranty.
Chapter 5 For more information, see: Select print media Cause: The wrong kind of paper was loaded in the input tray. If this did not solve the issue, try the next solution. Solution 4: Check the ink levels Solution: Check the estimated ink levels in the ink cartridges. NOTE: Ink level alerts and indicators provide estimates for planning purposes only. When you receive a low-ink alerts, consider having a replacement cartridge available to avoid possible printing delays.
Aligning the printer can help ensure excellent print quality. For more information, see: Align the printhead Cause: The printer needed to be aligned. If this did not solve the issue, try the next solution. Solution 7: Clean the printhead Solution: Check the following potential problems, and then clean the printhead. • Check the orange pull tab on the ink cartridges. Make sure they were completely removed. • Make sure all ink cartridges are properly installed.
Chapter 5 Solution 1: Make sure you are using genuine HP ink cartridges Solution: Check to see if your ink cartridges are genuine HP ink cartridges. HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested with HP printers to help you easily produce great results, time after time. NOTE: HP cannot guarantee the quality or reliability of non-HP supplies.
Always make sure the paper you are printing on is flat. For best results when printing images, use HP Advanced Photo Paper. Store specialty media in its original packaging inside a resealable plastic bag on a flat surface in a cool, dry place. When you are ready to print, remove only the paper you plan to use immediately. When you have finished printing, return any unused photo paper to the plastic bag. This will prevent the photo paper from curling.
Chapter 5 NOTE: For this issue, there is not a problem with your ink supplies. Therefore, replacing the ink cartridges or printhead is not necessary. • • • Solution 1: Check the paper type Solution 2: Use a higher print quality setting Solution 3: Rotate the image Solution 1: Check the paper type Solution: HP recommends that you use HP papers or any other paper type that is appropriate for the product. Always make sure the paper you are printing on is flat.
• • • • Solution 3: Check the ink levels Solution 4: Align the printhead Solution 5: Clean the printhead Solution 6: Contact HP support Solution 1: Make sure the paper is loaded correctly Solution: Make sure that the paper is loaded correctly in the input tray. For more information, see: Load media Cause: The paper was not loaded correctly. If this did not solve the issue, try the next solution.
Chapter 5 If this did not solve the issue, try the next solution. Solution 5: Clean the printhead Solution: Check the following potential problems, and then clean the printhead. After cleaning the printhead, print a print quality report. Evaluate the print quality report to see if the print quality problem still exists. For more information, see: • • Clean the printhead Print and evaluate a print quality report Cause: The printhead needed to be cleaned.
Solution 2: Check the paper type Solution: HP recommends that you use HP papers or any other paper type that is appropriate for the product. Always make sure the paper you are printing on is flat. For best results when printing images, use HP Advanced Photo Paper. Store specialty media in its original packaging inside a resealable plastic bag on a flat surface in a cool, dry place. When you are ready to print, remove only the paper you plan to use immediately.
Chapter 5 Solution 5: Contact HP support Solution: Contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: There was a problem with the printhead. Printouts seem blurry or fuzzy Try the following solutions if your printout is not sharp or unclear. NOTE: For this issue, there is not a problem with your ink supplies.
Solution 3: Print the image in a smaller size Solution: Reduce the size of the image and then print it. If you are printing a photo or graphic, and the print size is set too high, it will be blurry or fuzzy when printed. If a digital photo or rasterized graphic has been resized, it can be blurry or fuzzy when printed. Cause: The image was printed in a larger size. If this did not solve the issue, try the next solution. Solution 4: Align the printhead Solution: Align the printhead.
Chapter 5 Solution 1: Make sure the paper is loaded correctly Solution: Make sure that the paper is loaded correctly in the input tray. For more information, see: Load media Cause: The paper was not loaded correctly. If this did not solve the issue, try the next solution. Solution 2: Make sure only one type of paper is loaded Solution: Cause: Load only one type of paper at a time. More than one type of paper was loaded in the input tray. If this did not solve the issue, try the next solution.
Solution 2: Wait while the ink dries Solution: Wait at least thirty minutes for the ink inside the product to dry, then try the print job again. Cause: The excess ink in the product needed to dry out. Paper is not picked up from the input tray Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved.
Chapter 5 Solution 4: Clean the rollers Solution: Clean the rollers. Make sure you have the following materials available: • • A lint-free cloth, or any soft material that will not come apart or leave fibers. Distilled, filtered, or bottled water (tap water might contain contaminants that can damage the ink cartridges). Cause: The rollers were dirty and needed to be cleaned. If this did not solve the issue, try the next solution. Solution 5: Check for a paper jam Solution: find.
not have time to wait, you can clean the printhead, but this uses more ink, and the poor black text may reoccur until automatic servicing is allowed to complete. Cause: Many black print quality problems clear up when the automatic services are performed. Solution 2: Use TrueType or OpenType fonts Solution: Use TrueType or OpenType fonts to ensure that the product is able to print smooth fonts. When selecting a font, look for the TrueType or OpenType icon.
Chapter 5 The product prints slowly Try the following solutions if the product is printing very slowly. • • • Solution 1: Use a lower print quality setting Solution 2: Check the ink levels Solution 3: Contact HP support Solution 1: Use a lower print quality setting Solution: Check the print quality setting. Best and Maximum dpi provide the best quality but are slower than Normal or Draft. Draft provides the fastest print speed. Cause: The print quality was set to a high setting.
If you receive an error message about the ink cartridges, see Errors (Windows) for more information. This section contains the following topics: • • Clean the printhead Align the printhead Clean the printhead If your printed output is streaked or has any incorrect or missing colors, the printhead might need to be cleaned. There are two stages of cleaning. Each stage lasts about two minutes, uses one sheet of paper, and uses an increasing amount of ink.
Chapter 5 To clean the printhead from the Toolbox (Mac OS X) 1. Click the HP Device Manager icon in the Dock. NOTE: If HP Device Manager is not in the Dock, click the Spotlight icon on the right side of the menu bar, type HP Device Manager in the box, and then click the HP Device Manager entry. 2. Select Maintain Printer. 3. Select the device you want to clean and then click Select. 4. Select Clean Printheads and then click Clean. To clean the printhead from the embedded Web server 1.
To align the printhead from the Toolbox (Mac OS X) 1. Click the HP Device Manager icon in the Dock. NOTE: If HP Device Manager is not in the Dock, click the Spotlight icon on the right side of the menu bar, type HP Device Manager in the box, and then click the HP Device Manager entry. 2. Select Maintain Printer. 3. Select the device you want to clean and then click Select. 4. Select Align from the menu on the left, and then click Align. To align the printhead from the embedded Web server 1.
Chapter 5 Media is not coming out correctly • Make sure the output tray extension is extended; otherwise, printed pages may fall off the device. • Remove excess media from the output tray. There is a limit to the number of sheets the tray can hold. Pages are skewing • Make sure the media loaded in the trays is aligned to the paper guides. If needed, pull out the trays from the device and reload the media properly, making sure that the paper guides are properly aligned.
Check the computer Make sure the computer that you are using is connected to the network. Check your Web browser Make sure the Web browser meets the minimum system requirements. For more information, see Embedded Web server specifications. Check the device IP address • To check the IP address of the device from the control panel, print the network configuration page. For more information, see Understand the network configuration or wireless status report.
Chapter 5 ◦ ◦ Compare the IP address listed in the dialog box and make sure it matches the IP address listed on the network configuration page. If the IP addresses are different, change the IP address in the dialog box to match the address on the network configuration page. Click OK twice to save the settings and close the dialog boxes.
button two times. Then release all buttons. If a problem is detected, the printed test report will include recommendations that might help solve the problem.
Chapter 5 To check a wireless connection 1. Make sure that your computer's wireless has been turned on. (For more information, see the documentation that came with your computer.) 2. If you are not using a unique network name (SSID), then it is possible that your wireless computer could be connected to a nearby network that is not yours. The following steps can help you determine if your computer is connected to your network. Windows a.
Make sure that the HP device is connected to your network If your device is not connected to the same network as your computer, you will not be able to use the HP device over the network. Follow the steps described in this section to find out if your device is actively connected to the correct network. Make sure the HP device is on the network 1. If the HP device supports Ethernet networking and is connected to an Ethernet network, make sure an Ethernet cable is not plugged into the back of the device.
Chapter 5 communication. Temporarily turn off any firewall security software running on your computer and then try to access the EWS again. If you can access the EWS, try using the HP device (for printing). If you are able to access the EWS and use your HP device with the firewall turned off, you will need to reconfigure your firewall settings to allow the computer and HP device to communicate with each other over the network.
connecting to the HP device, make sure the correct version of the printer driver is set as the default. 1. Click Start, point to Settings, and then click Printers or Printers and Faxes. - Or Click Start, click Control Panel, and then double-click Printers. 2. Determine if the version of the printer driver in the Printers or Printers and Faxes folder is connected wirelessly: a. Right-click the printer icon, and then click Properties, Document Defaults, or Printing Preferences. b.
Chapter 5 Troubleshoot installation issues If the following topics do not help, see Support and warranty for information about HP support. • • • Hardware installation suggestions Software installation suggestions Solve network problems Hardware installation suggestions Check the device • Make sure that all packing tape and material have been removed from outside and inside the device. • Make sure that the device is loaded with paper.
6. If an ink cartridge was sticking up and you were able to snap it back down into place, close the ink cartridge access door and check if the error has gone away. • If the error has gone away, stop troubleshooting here. The error has been resolved. • If the error has not gone away, proceed to the next step. • If none of the ink cartridges were sticking up, proceed to the next step. 7.
Chapter 5 Solve network problems General network troubleshooting • If you are unable to install the device software, verify that: ◦ All cable connections to the computer and the device are secure. ◦ The network is operational and the network hub is turned on. ◦ All applications, including virus protection programs, spyware protection programs, and firewalls, are closed or disabled for computers running Windows.
Clear jams Occasionally, media becomes jammed during a job. Try the following remedies before you attempt to clear the jam. • • • • • Make sure that you are printing with media that meets specifications. For more information, see Select print media. Make sure to print with media that is not wrinkled, folded, or damaged. Make sure that the input trays are loaded correctly and are not too full. For more information, see Load media.
Chapter 5 3. Open the top cover. If there is paper remaining inside the device, ensure the carriage has moved to the right of the device, free any paper scraps or wrinkled media, and pull the media towards you through the top of the device. WARNING! Do not reach into the device when it is on and the carriage is stuck. When you open the top cover, the carriage should return to its position on the right side of the device. If it does not move to the right, turn off the device before you remove any jam. 4.
Printhead Problem - The printhead appears to be missing or damaged Use the following to correct the error: Advanced printhead maintenance Incompatible Printhead The printhead installed is not intended for use in this printer, or it may be damaged Use the following to correct the error: • • Advanced printhead maintenance Supplies Printhead problem and advanced printhead maintenance This section covers the following topics: • • Printhead problem - The following printhead has a problem Advanced printhead m
Chapter 5 3. Remove all of the ink cartridges and place them on a piece of paper with the ink opening pointing up. 4. Lift the latch handle on the print carriage. 5. Remove the printhead by lifting it straight up.
6. Clean the printhead. There are three areas of the printhead that need to be cleaned: the plastic ramps on both sides of the ink nozzles, the edge between the nozzles and the electrical contacts, and the electrical contacts. 1 Plastic ramps on the sides of the nozzles 2 Edge between nozzles and contacts 3 Electrical contacts CAUTION: Touch the nozzle and the electrical contact areas only with cleaning materials and not with your finger. To clean the printhead a.
Chapter 5 b. Use a fresh, lightly dampened, lint-free cloth to wipe any accumulated ink and debris from the edge between the nozzles and the contacts. c. Use a fresh, lightly dampened, lint-free cloth to wipe the plastic ramps on both sides of the nozzles. Wipe away from the nozzles. d. Wipe the previously cleaned areas dry with a dry lint-free cloth before proceeding to the next step.
7. Clean the electrical contacts inside the product. To clean the electrical contacts in the product a. Lightly dampen a clean, lint-free cloth with bottled or distilled water. b. Clean the electrical contacts in the product by wiping with the cloth from top to bottom. Use as many fresh, clean cloths as necessary. Clean until no ink shows on the cloth. c. Wipe the area dry with a dry lint-free cloth before proceeding to the next step. 8.
Chapter 5 9. Carefully lower the latch handle. NOTE: Make sure you lower the latch handle before reinserting the ink cartridges. Leaving the latch handle raised can result in incorrectly seated ink cartridges and problems printing. The latch must remain down in order to correctly install the ink cartridges. 10. Using the colored shaped icons for help, slide the ink cartridge into the empty slot until it clicks into place and is seated firmly in the slot. 11. Close the ink cartridge door.
HP recommends you have a replacement available for when print quality becomes no longer acceptable. Use the following to correct the error: • • Replace the ink cartridges Supplies NOTE: Ink level alerts and indicators provide estimates for planning purposes only. When you receive a low-ink alerts, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the ink cartridges until print quality becomes unacceptable.
Chapter 5 Cartridge Problem Choose your error • • The following cartridge appears to be missing or damaged Cartridge(s) in Wrong Slot - The following cartridges are in the wrong slots The following cartridge appears to be missing or damaged Use the following to correct the error: • • Replace the ink cartridges Supplies NOTE: Ink level alerts and indicators provide estimates for planning purposes only.
Paper Jam There is a paper jam (or misfeed). Clear the jam and press the Resume button on the printer Use the following to correct the error: Clear a jam in the device The printer is out of paper.
Chapter 5 3. On the Printer menu, make sure there are no check marks next to Pause Printing or Use Printer Offline. 4. If you made any changes, try to print again. To check if the printer is paused or offline (Mac OS X) 1. Click System Preferences, click Print & Fax, and then click select the printer you want to use. 2. Double-click the icon for your product to open the print queue. 3. If Hold is selected, click Resume. 4. If you made any changes, try to print again.
www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.
6 Control-panel lights reference The control-panel lights indicate status and are useful for diagnosing printing problems. This section contains information about the lights, what they indicate, and what action to take if necessary.
For more information, visit the HP Web site (www.hp.com/support) for the latest troubleshooting information, or product fixes and updates. Light description/Light pattern Explanation and recommended action All lights are off. The device is off. • • The Power light is on. Connect the power cable. Press (Power button). The device is ready. No action is required. The Power light blinks. The device is turning on or off, or is processing a print job. No action is required.
Chapter 6 (continued) Light description/Light pattern Explanation and recommended action loaded. For more information, see Print on special and customsized media The Power light and the Resume light are on. A cover is not closed completely. Make sure all covers are completely closed. The Power light is on and the ink cartridge lights blink one after the the other, from left to right.
(continued) Light description/Light pattern Explanation and recommended action The Power light blinks and the ink cartridge lights blink one after the other, from left to right. The printhead is incompatible. • • The Power light is on and one or more of the ink cartridge lights blink. Ensure the indicated printhead is properly installed. If the error persists, replace the printhead. One or more of the ink cartridges are missing. There is a duplicate cartridge installed in the device.
Chapter 6 (continued) Light description/Light pattern Explanation and recommended action The Power light and one or more of the ink cartridge lights blink. One or more of the ink cartridges are faulty, need attention, incorrect, missing, damaged, or incompatible. • • The Power light is on, and one or more of the ink cartridge lights are on. Ensure the indicated ink cartridge is properly installed, and then try to print. Remove and re-insert the ink cartridge a few times if necessary.
(continued) Light description/Light pattern Explanation and recommended action The Power light is on, and the Resume light and one or more ink cartridge lights blink. One of the following has occurred. • One or more of the ink cartridges are almost depleted and may results in poor print quality. Replace the existing ink cartridges to avoid poor print quality. To continue printing using the existing ink cartridges, press (Resume button).
Chapter 6 (continued) Light description/Light pattern Explanation and recommended action To continue printing using the existing ink cartridges, • press (Resume button). You have just installed a new printhead and the ink in the ink cartridge is low. There might be insufficient ink to initialize the printhead. Make sure the indicated ink cartridge is properly installed.
A HP supplies and accessories This section provides information on HP supplies and accessories for the device. The information is subject to changes, visit the HP Web site (www.hpshopping.com) for the latest updates. You may also make purchases through the Web site.
Appendix A Ink cartridges Ordering cartridges online is not supported in all countries/regions. However, many countries have information on ordering by telephone, locating a local store and printing a shopping list. In addition, you can select the 'How to Buy' option at the top of the www.hp.com/buy/supplies page to obtain information about purchasing HP products in your country.
B Support and warranty The information in Maintain and troubleshoot suggests solutions to common problems. If your device is not operating correctly and those suggestions did not solve your problem, try using one of the following support services to obtain assistance.
Appendix B Obtain HP telephone support During the warranty period, you may obtain assistance from the HP Customer Care Center. NOTE: HP does not provide telephone support for Linux printing. All support is provided online at the following web site: https://launchpad.net/hplip. Click the Ask a question button to begin the support process. If you are using Windows or Mac OS X, these operating systems are not supported by HPLIP. Please go to the HP web site for additional support and assistance.
3. • Valuable troubleshooting information for common problems • Proactive device updates, support alerts, and HP newsgrams that are available when you register the HP device Call HP support. Support options and availability vary by device, country/region, and language. HP support by phone The phone support numbers and associated costs listed here are those in effect at time of this material publication. For the most current HP list of telephone support numbers and call-cost information, see www.hp.
Appendix B Telephone support numbers For the most current list of telephone support numbers, see www.hp.com/support.
Placing a call Call HP support while you are in front of the computer and the HP device.
Appendix B For instructions on how to pack your product for exchange, see Pack the device.
Hewlett-Packard limited warranty statement Hewlett-Packard limited warranty statement 139
Appendix B Ink cartridge warranty information The HP cartridge warranty is applicable when the product is used in its designated HP printing device. This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with. During the warranty period the product is covered as long as the HP ink is not depleted and the end of warranty date has not been reached.
▲ Lift the output tray, and gently pull it out of the device. Pack the device Complete the following steps after you have prepared the device for shipment. To pack the device 1. If available, pack the device for shipment by using the original packaging materials, or use the packaging materials that came with your replacement device. If you do not have the original packaging materials, please use other adequate packaging materials.
C Device specifications For media and media-handling specifications, see Understand specifications for supported media.
Device memory 64 MB built-in RAM, 32 MB built-in Flash ROM System requirements NOTE: For the most current information about supported operating systems and system requirements, visit http://www.hp.com/support/.
Appendix C Network protocol specifications Network operating system compatibility • Windows 2000, Windows XP (32-bit) (Professional and Home Editions), Windows XP Professional x64 • Mac OS X (10.4.11 and higher,10.5.x) • Microsoft Windows 2000 Server Terminal Services with Citrix Metaframe XP with Feature Release 3 • Microsoft Windows 2000 Server Terminal Services with Citrix Presentation Server 4.
Environmental specifications Operating environment Operating temperature: 5° to 40° C (41° to 104° F) Recommended operating conditions: 15° to 32° C (59° to 90° F) Recommended relative humidity: 25 to 75% noncondensing Storage environment Storage temperature: -40° to 60° C (-40° to 140° F) Storage relative humidity: Up to 90% noncondensing at a temperature of 60° C (140° F) Electrical specifications Power supply Universal power adapter (external) Power requirements Input voltage: 100 to 240 VAC (± 10%), 50
D Regulatory information This section contains the following topics: • • • • • • • • • • • FCC statement Notice to users in Korea VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about the power cord Toxic and hazardous substance table LED indicator statement Regulatory information for wireless products Regulatory model number Declaration of conformity Environmental product stewardship program Third-party license agreements FCC statement 146 Regulatory information
Notice to users in Korea VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about the power cord Toxic and hazardous substance table Toxic and hazardous substance table 147
Appendix D LED indicator statement Regulatory information for wireless products This section contains the following regulatory information pertaining to wireless products: • • • • • Exposure to radio frequency radiation Notice to users in Brazil Notice to users in Canada Notice to users in Taiwan European Union regulatory notice Exposure to radio frequency radiation Notice to users in Brazil Notice to users in Canada 148 Regulatory information
Notice to users in Taiwan European Union regulatory notice Regulatory information for wireless products 149
Appendix D Regulatory model number For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is SNPRC-0802-01 (HP Officejet 6000 Printer) or SNPRC-0802-02 (HP Officejet 6000 Wireless Printer). This regulatory number should not be confused with the marketing name (HP Officejet 6000 Printer Series) or product number.
Declaration of conformity 151
Appendix D Environmental product stewardship program Hewlett-Packard is committed to providing quality products in an environmentally sound manner. Design for recycling has been incorporated into this product. The number of materials has been kept to a minimum while ensuring proper functionality and reliability. Dissimilar materials have been designed to separate easily. Fasteners and other connections are easy to locate, access, and remove using common tools.
Disposal of waste equipment by users in private households in the European Union Power consumption Power usage drops significantly while in Sleep mode, which saves natural resources and saves money without affecting the high performance of this product.
Appendix D qualification status for this product see the Product Data Sheet or Specifications Sheet. Qualified products are also listed at www.hp.com/go/energystar.
Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3.
Appendix D NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
Issue date: 04/30/2005 Copyright (C) 2005, 2007 Olivier Gay (olivier.gay@a3.epfl.ch) All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2.
Index A accessibility mobility 10 support 10 visual 10 accessories installation 14 ordering 131 part numbers 131 self-test diagnostic page 40 turn on and off in driver 14 warranty 139 acoustic emissions 145 Add Printer installation 45 administrator settings 32 after the support period 137 align printhead 98 B blank pages, troubleshoot print 67 C cancel print job 30 capacity tray 22 cards guidelines 19 sizes supported 21 tray supporting 22 cartridges.
Index European Union, equipment disposal 153 EWS.
ordering 132 printing on custom-sized 27 selecting 18 paper jams.
Index physical 142 processor and memory 142 storage environment 145 system requirements 143 speed troubleshoot print 66 status self-test diagnostic page 40 supplies 32 storage environment specifications 145 supplies ordering online 131 self-test diagnostic page 40 status 32 yields 142 support.
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© 2009 Hewlett-Packard Development Company, L.P. www.hp.
