Manual

No copy came out
• Check the power
Make sure that the power cord is securely connected, and the printer turned on.
• Check the status of the printer
◦ The printer might be busy with another job. Check the control panel display
for information about the status of jobs. Wait for any job that is processing to
finish.
◦ The printer might be jammed. Check for jams. See
Clear jams.
• Check the trays
Make sure that media is loaded. For more information, see
Load media.
Copies are blank
• Check the media
The media might not meet Hewlett-Packard media specifications (for example,
the media is too moist or too rough). For more information, see
Media
specifications.
• Check the settings
The contrast setting might be set too light. On the printer control panel, touch
Copy, touch Lighter Darker, and then use the arrows to create darker copies.
• Check the trays
If you are copying from the automatic document feeder (ADF), make sure that the
originals have been loaded correctly. For more information, see
Load an original
in the automatic document feeder (ADF).
Documents are missing or faded
• Check the media
The media might not meet Hewlett-Packard media specifications (for example,
the media is too moist or too rough). For more information, see
Media
specifications.
• Check the settings
The quality setting of Fast (which produces draft-quality copies) might be
responsible for the missing or faded documents. Change to the Normal or Best
setting.
• Check the original
◦ The accuracy of the copy depends on the quality and size of the original.
Use the Copy menu to adjust the brightness of the copy. If the original is
too light, the copy might not be able to compensate, even if you adjust the
contrast.
◦ Colored backgrounds might cause images in the foreground to blend into
the background, or the background might appear in a different shade.
◦ If you are copying a borderless original, load the original on the scanner
glass, not the ADF. For more information, see
Load an original on the
scanner glass.
◦ If you are copying a photo, be sure to load it on the scanner glass as
indicated by the icon on the scan bed.
Solve copy problems 95