HP Officejet 7300/7400 series all-in-one User Guide
HP Officejet 7300/7400 series all-in-one User Guide
© Copyright 2004 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under copyright laws. – – ● ● ● ● ● Adobe and the Acrobat logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Windows®, Windows NT®, Windows Me®, Windows XP®, and Windows 2000® are U.S.
Contents 1 HP all-in-one overview.........................................................................................2 2 Find more information........................................................................................ 16 3 Connection information.....................................................................................18 4 Work with photos...............................................................................................23 5 Load originals and load paper..............
HP all-in-one overview 1 HP all-in-one overview Many HP all-in-one functions can be accessed directly, without turning on your computer. Tasks such as making a copy, sending a fax, or printing photos from a memory card can be accomplished quickly and easily from your HP all-in-one. This chapter describes the HP all-in-one hardware features, control panel functions, and how to access the HP Image Zone software.
(continued) Description 8 Paper-length guide 9 Output tray extender 10 Input tray 11 Paper-width guide 12 Ethernet port and Ethernet indicator lights 13 Rear USB port 14 Power connection 15 Fax ports (1-LINE and 2-EXT) 16 Rear clean-out door HP all-in-one overview Label Note The wireless radio on the HP Officejet 7400 series all-in-one is on by default. The blue (wireless radio) light reflects the status of the wireless radio, and therefore remains on while the radio is on.
HP all-in-one overview Chapter 1 Label Name and Description 1 Scan To: Select a scan destination. 2 Start Scan: Start a scan job and send it to the destination you selected using the Scan To button. 3 One-touch speed dial buttons: Access the first five speed dial numbers. 4 Start Fax Black: Start a black and white fax. 5 Start Fax Color: Start a color fax. 6 Keypad: Enter fax numbers, values, or text.
(continued) Name and Decription 15 OK: Select a menu, setting, or select photos in the color graphics display for printing. 16 Cancel: Stop a job, exit a menu, or exit settings. 17 Down arrow: Navigate down through menu options. 18 Right arrow: Increase values, or go forward when viewing photos on the color graphics display. 19 Start Copy Black: Start a black and white copy job. 20 Start Copy Color: Start a color copy job.
Chapter 1 HP all-in-one overview (continued) Label Name and Decription 33 Setup: Access the menu system for reports, fax settings, and maintenance. Also access product-launched Help. 34 Up arrow: Navigate up through menu options. 35 Attention light: When blinking, the Attention light indicates an error has occurred that requires your attention. 36 Left arrow: Decrease values, or go back when viewing photos on the color graphics display.
(continued) Purpose HP all-in-one overview Icon Shows that an HP Instant Share message has been received. Shows that HP Instant Share is set up, but auto checking is turned off. Shows that a Bluetooth adapter is installed, and there is a connection. Color graphics display screen saver In order to prolong the life of the color graphics display, the display dims after two minutes of inactivity. After eight more minutes of inactivity (a total of ten minutes), the display goes into Screen Saver mode.
Chapter 1 HP all-in-one overview Scan To (USB - Windows) 1. HP Image Zone 2. Microsoft PowerPoint 3. Adobe Photoshop 4. HP Instant Share 5. Memory Card Scan To (USB - Macintosh) 1. JPEG to HP Gallery 2. Microsoft Word 3. Microsoft PowerPoint 4. HP Instant Share 5. Memory Card Scan Menu When the HP all-in-one is connected to a network with one or more computers, the Scan Menu allows you to select a connected computer before displaying some options. Scan Menu (networked) 1. Select Computer 2.
HP all-in-one overview Fax Menu Fax Menu 1. Resolution 2. Lighter/Darker 3. Two-Sided Send 4. Scan and Fax 5. Send Fax Later 6. Poll to Receive 7. Set New Defaults Proof Sheet Menu Proof Sheet Menu 1. Print Proof Sheet 2. Scan Proof Sheet HP Instant Share menu HP Instant Share 1. Send 2. Receive 3. HP Instant Share Options Setup Menu The Help Menu selection on the Setup Menu provides quick access to key help topics.
HP all-in-one overview Chapter 1 Use the HP Image Zone to do more with your HP all-inone The HP Image Zone software is installed on your computer when you set up your HP all-in-one. For further information, see the Setup Guide that came with your device. Access to the HP Image Zone software differs by operating system (OS). For example, if you have a PC and are running Windows, the HP Image Zone software entry point is the HP Director. If you have a Macintosh and are running OS X V10.1.
(continued) Name and Purpose Make Copies: Displays the Copy dialog box for the selected device, from which you can make a printed copy of your image or document. You can select the copy quality, number of copies, color, and size.
Chapter 1 HP all-in-one overview You can access the HP Image Zone software in one of two ways: ● ● Through the HP Image Zone window Through the HP Image Zone Dock menu Open the HP Image Zone window Select the HP Image Zone icon to open the HP Image Zone window.
(continued) Icon HP all-in-one overview Products Feature and Purpose Make Copies: Use this feature to make a copy in black and white or color. Services Icon Feature and Purpose HP Gallery: Use this feature to display the HP Gallery to view and edit images. HP Image Print: Use this feature to print images from an album using one of several templates available. HP Instant Share: Use this feature to open the HP Instant Share software client application.
Chapter 1 HP all-in-one overview To display the HP Image Zone Dock menu ➔ Do one of the following: – – – Set either HP Gallery or iPhoto as your preferred photo manager. Set additional options associated with your preferred photo manager. Customize the list of items displayed in the HP Image Zone Dock menu. Access the HP Image Zone software (Macintosh OS earlier than X v10.1.5) Note Macintosh OS 9 v9.1.5 and later and v9.2.6 and later are supported. Macintosh OS X v10.0 and v10.0.4 are not supported.
Icon Purpose Unload Images: Use this feature to transfer images from a memory card to your computer. Note Macintosh OS 9: Image transfer from a memory card to your computer is not supported over a network. Scan Picture: Use this feature to scan an image and display it in the HP Gallery. Scan Document: Use this feature to scan text and display it in the selected destination text editing software program. Note Availability of this feature varies by country/region.
2 Find more information A variety of resources, both printed and onscreen, provide information about setting up and using your HP all-in-one. Setup Guide The Setup Guide provides instructions for setting up your HP all-in-one and installing software. Make sure you follow the steps in order. Find more information If you have problems during setup, see Troubleshooting in the last section of the Setup Guide, or the Troubleshooting chapter in this guide.
(continued) The HP Image Zone Help provides detailed information on using the software for your HP all-in-one. ● ● ● The Get step-by-step instructions topic provides information on using the HP Image Zone software with HP devices. The Explore what you can do topic provides more information about the practical and creative things you can do with the HP Image Zone software and your HP devices.
3 Connection information Your HP all-in-one comes equipped with networking capability. It also comes equipped with a USB port so you can connect directly to a computer using a USB cable. If you insert an HP bt300 Bluetooth® Wireless Printer Adapter into the PictBridge camera port (USB host port) on the front of your HP all-in-one, Bluetooth devices such as PDAs and camera phones can print to your HP all-in-one.
Connect using wireless The HP Officejet 7400 series all-in-one uses an internal networking component that supports a wireless network. Detailed instructions on connecting your HP all-in-one to a wireless (802.11b or g) network are included in the Setup and Network Guides that came with your device. Connect using the HP bt300Bluetooth Wireless Printer Adapter The HP bt300 allows you to print images from most Bluetooth devices directly to your HP all-in-one without a cable connection.
Chapter 3 3 Some Bluetooth devices display the printer's device name when connected. If your Bluetooth device displays the printer's name: a Press Setup on the control panel of your HP all-in-one. The Setup Menu appears on the color graphics display. b Press 0, then press 2. This displays the Bluetooth menu and then selects Device Name. The Device Name screen appears. Note Your HP all-in-one ships with a predefined name for your HP all-in-one: TBD.
5 6 The Bluetooth menu appears. Press 5. This selects Security Level and displays the Security Level menu. Press 1 to select High. High level security requires authentication. Note The default security setting is Low. Low level security does not require authentication. Passkey authentication is now set for your HP all-in-one.
Chapter 3 Connection information The user interface for Webscan is unique to using the HP all-in-one and does not support scan-to destinations like the HP Image Zone scanning software. The e-mail functionality of Webscan is limited, so it is recommended you use the HP Image Zone scanning software for this feature instead.
4 Work with photos Your HP all-in-one allows you to transfer, edit, share, and print photos in several different ways. This chapter contains a brief overview of the wide range of options for performing each of these tasks, depending on your preferences and computer setup. More detailed information for each task is available in other chapters within this guide, or in the onscreen HP Image Zone Help. Transfer photos You have several different options for transferring photos.
Chapter 4 Transfer photos using a Macintosh The graphic below shows several methods for transferring photos to your Macintosh, HP all-in-one, or a memory card. For more information, see the list below the graphic. A Transfer a photo from a memory card inserted into your HP all-in-one to your Macintosh. B Transfer a photo from your HP digital camera to your Macintosh. C Transfer a photo by scanning a photo directly onto a memory card inserted into your HP all-in-one.
A Edit a photo on your Windows PC using the HP Image Zone software. B Edit a photo using the control panel on your HP all-in-one. Edit photos using a Macintosh The graphic below shows three methods for editing photos using a Macintosh. For more information, see the list below the graphic. Edit a photo on your Macintosh using the HP Image Zone software. B Edit a photo on your Macintosh using the iPhoto software. C Edit a photo using the control panel on your HP all-in-one.
Chapter 4 Share photos You have several different options for sharing photos with friends and family. For more information, see the section below specific to your operating system. Share photos using a Windows PC Work with photos The graphic below shows several methods for sharing photos using a Windows PC. For more information, see the list below the graphic. A Share photos from your USB-connected HP all-in-one using the HP Instant Share service.
A Share photos from your USB-connected HP all-in-one using the HP Instant Share service. Transfer photos from your USB-connected HP all-in-one to your computer, where you use the HP Instant Share software to send the photos through the HP Instant Share service as an e-mail to your friends or family. B Share photos from your network-connected HP all-in-one through the Internet to the HP Instant Share service where the photos are stored in an online photo album.
Chapter 4 A Print photos from your PictBridge-compatible digital camera B Print photos from your camera using a software application on your computer. C Print photos from a memory card using the control panel on the HP all-in-one. D Print photos from a memory card by transferring photos to your Windows PC and printing them using the HP Image Zone software. Print photos using a Macintosh Work with photos The graphic below shows several methods for printing photos using a Macintosh.
A Print photos from your PictBridge-compatible digital camera. B Print photos from your camera using a software application on your computer. C Print photos from a memory card using the control panel on the HP all-in-one. D Print photos from a memory card by transferring photos to your Macintosh and printing them using the HP Gallery software or the HP Director software.
Load originals and load paper 5 Load originals and load paper This chapter provides instructions for loading originals in the automatic document feeder or on the glass to copy, scan, or fax; choosing the best paper type for your job; loading paper in the input tray; and avoiding paper jams. Load originals You can load an original for a copy, fax, or scan job in the automatic document feeder or on the glass.
You can copy, scan, or fax up to letter-, A4-, or legal-size single-page originals by loading them on the glass, as described here. If your original contains multiple full-size pages, load it in the automatic document feeder. For more information, see Load an original in the automatic document feeder. You should also follow these instructions when loading a proof sheet on the glass for photo printing. If your proof sheet contains multiple pages, load each page on the glass one at a time.
Load originals and load paper Chapter 5 load glossy or matte photo paper in the input tray. If you are printing a brochure or presentation, use a type of paper specifically designed for that purpose. For more information about HP papers, see the onscreen HP Image Zone Help, or go to www.hp.com/support. Papers to avoid Using paper that is too thin, paper that has a slick texture, or paper that stretches easily can cause paper jams.
1 Remove the output tray, and slide the paper-width and paper-length guides to their outermost positions. 2 Tap a stack of paper on a flat surface to align the edges, and then check the paper for the following: – – 3 Make sure it is free of rips, dust, wrinkles, and curled or bent edges. Make sure all the paper in the stack is the same size and type. Insert the stack of paper into the input tray with the short edge forward and the print side down. Slide the stack of paper forward until it stops.
Load originals and load paper Chapter 5 6 Fully extend the output tray extender to catch completed copy, print, or fax jobs. To load full-size plain paper in the optional lower tray ➔ The HP 250 Sheet Plain Paper Tray is available as an accessory for this product. For information on loading paper in this accessory, read and follow the instructions that came with the accessory.
Load originals and load paper Do not overload the input tray; make sure the stack of photo paper fits within the input tray and is no higher than the top of the paper-width guide. 5 Replace the output tray. To load 10 by 15 cm (4 by 6 inch) photo paper in the optional rear tray ➔ The HP Auto Two-sided Print Accessory with Small Paper Tray and the Hagaki Tray with Auto Two-sided Print Accessory are available for this product.
Load originals and load paper Chapter 5 To load postcards or Hagaki cards in the optional rear tray ➔ The HP Auto Two-sided Print Accessory with Small Paper Tray and the Hagaki Tray with Auto Two-sided Print Accessory are available for this product. For information on loading paper in either of these accessories, read and follow the instructions that came with the accessory. Load envelopes You can load one or more envelopes into the input tray of your HP all-in-one.
Tips HP papers ● ● HP Premium Paper: Locate the gray arrow on the nonprinting side of the paper, and then slide the paper into the input tray with the arrow side facing up. HP Premium Inkjet Transparency Film: Insert the film so that the white transparency strip (with arrows and the HP logo) is on top and is going into the input tray first. Note The HP all-in-one might not automatically detect transparency film if it is loaded incorrectly, or if you use transparency film other than HP transparency film.
Load originals and load paper Chapter 5 (continued) Paper Tips 5 6 Slide the paper into the input tray so that the unattached edge is at the top of the stack. Insert the first edge into the input tray until it stops, as shown below. Avoid paper jams To help avoid paper jams, follow these guidelines: ● ● ● ● ● ● ● ● Prevent curled or wrinkled paper by storing all unused paper flat in a resealable bag. Remove printed papers from the output tray frequently.
6 Use a memory card or PictBridge camera The HP all-in-one can access the memory cards used in most digital cameras so you can print, store, manage, and share your photos. You can insert the memory card into the HP all-in-one, or connect your camera directly, letting the HP all-in-one read the contents of the memory card while it is still in the camera.
Memory Card and PictBridge Chapter 6 The slots are configured as follows: ● ● ● ● ● Top left slot: CompactFlash (I, II) Top right slot: Secure Digital, MultiMediaCard (MMC) Bottom left slot: SmartMedia, xD-Picture Card (fits in top right of the slot) Bottom right slot: Memory Stick, Magic Gate Memory Stick, Memory Stick Duo (with user-supplied adapter), Memory Stick Pro Camera port (below the memory card slots): compatible with any USB-equipped digital camera that supports PictBridge Note The camera por
You can increase the privacy of data on your memory cards by establishing a WEP (Wired Equivalent Privacy) key or WPA/PSK (Wi-Fi Protected Access/Pre-Shared Key) ) on your wireless network or by setting the HP all-in-one so it never shares an inserted memory card with networked computers, wireless or not. This means that other computers on your network will also not be able to access the files on the memory card. For more information on adding encryption to a wireless network, see the Network Guide.
Chapter 6 For Windows: by default, files are saved in month and year folders depending on when the photos were taken. The folders are created under the C:\Documents and Settings\username\My Documents\My Pictures folder in Windows XP and Windows 2000. For Macintosh: by default, files are saved to the computer at Hard Drive: Documents:HP All-in-One Data:Photos folder (OS 9) or Hard Drive:Users:User Name:Pictures:HP Photos folder (OS X).
3 If there are more than 20 photos on the card, the Select Photos Menu appears. Press the number next to the command you want to select: – – – 1. All 2. Last 20 3. Custom Range Note Use the proof sheet index number to select which photos to print for a custom range. This number might be different from the number associated with the photo on your digital camera. If you add or delete photos from your memory card, reprint the proof sheet to see accurate index numbers.
Chapter 6 Note If you need more control over print settings than the proof sheet provides, you can print photos directly from the control panel. For more information, see Print photos directly from a memory card. Load the proof sheet face down on the right front corner of the glass. Make sure the sides of the proof sheet touch the right and front edges. Close the lid.
Use the print options menu to set photo print options The Print Options menu gives you access to a variety of settings that affect the way photos print, including number of copies, paper types, and more. The default measurements and sizes vary according to country/region. 1 2 3 Insert a memory card into the appropriate slot on your HP all-in-one. In the Photo area, press Menu. The Photo Menu appears. Press 1 to access the Print Options menu, and then press the number next to the setting you want to change.
Chapter 6 Setting Description 6. Layout Style Lets you select one of three layout styles for the current print job. The Paper Saver layout fits as many photos on the paper as possible, rotating and cropping photos if necessary. Memory Card and PictBridge The Album layouts keep the orientation of the original photos. Album refers to the orientation of the page, not the photos themselves. Some cropping might occur. 7. Smart Focus Lets you enable or disable automatic digital sharpening of photos.
All the current settings become the new defaults. Use the edit features The HP all-in-one offers several basic editing controls that you can apply to the image currently displayed on the color graphics display. These controls include brightness adjustment, special color effects, and more. This section contains information on the following topics: editing images on the HP allin-one, and using the Zoom or Rotate functions.
Chapter 6 To use the Rotate feature 1 2 3 4 Display a photo on the color graphics display. Press Rotate to rotate the photo 90 degrees clockwise at a time. Press Print Photos to print the photo. Press Rotate until the photo returns to its original state. Print photos directly from a memory card You can insert a memory card in your HP all-in-one and use the control panel to print photos.
through the photos, one photo at a time. Press and hold through the photos. or to move rapidly Note You can also select photos by entering the index numbers of the photos you want to print. Press the pound key (#) to specify a range: 21-30. Press OK when you finish entering the photo index numbers. 3 Load photo paper face down in the back right corner of the input tray and adjust the paper guides.
Chapter 6 Tip If your digital camera is an HP model that does not support PictBridge, you can still print directly to the HP all-in-one. Connect the camera to the USB port on the back of the HP all-in-one instead of to the camera port. This works with HP digital cameras only. Print the current photo You can use the Print Photos button to print the photo currently being viewed on the color graphics display.
This section contains information on the following topics: viewing or printing photos in a slide show, and changing the speed of a slide show. View or print photos in a slide show You can view or print photos displayed in a slide show using the Slide Show feature of the HP all-in-one. To view a slide show 1 To print the currently displayed photo in a slide show 1 2 When the photo you want to print appears on the color graphics display, press Cancel to cancel the slide show.
Chapter 6 Tray. For more information on the HP Image Zone, see Use the HP Image Zone in the onscreen help. For Macintosh users, the HP Instant Share client application software opens on your computer. Thumbnails of your photos appear in the HP Instant Share window. Note If you are using a version of the Macintosh OS earlier than OS X v10.1.5 (including OS 9), your photos are uploaded to the HP Gallery on your Macintosh. Click E-mail.
7 Use the copy features The HP all-in-one allows you to produce high-quality color and black-and-white copies on a variety of paper types, including transparencies. You can enlarge or reduce the size of an original to fit a specific paper size, adjust the darkness and color intensity of the copy, and use special features to make high-quality copies of photos, including 10 by 15 cm (4 by 6 inch) borderless copies.
Chapter 7 (continued) Paper type Suggested paper size settings Photo papers 10x15 cm or 10x15 cm Borderless 4x6 inches or 4x6 Borderless 5x7 inches or 5x7 Borderless Letter or Letter Borderless A4 or A4 Borderless L-size or L-size Borderless Hagaki cards Hagaki or Hagaki Borderless Transparency films Letter or A4 To set the paper size from the control panel 1 2 3 In the Copy area, press Menu, and then press 2. This displays the Copy Menu and then selects Paper Size.
(continued) Paper type Control panel setting Other photo paper Other Photo HP Iron-On Transfer (for color fabrics) Iron-On HP Iron-On Transfer (for light or white fabrics) Iron-On Mirrored HP Premium Paper Premium Inkjet Other inkjet paper Premium Inkjet HP Professional Brochure & Flyer Paper (Glossy) Brochure Glossy HP Professional Brochure & Flyer Paper (Matte) Brochure Matte HP Premium or Premium Plus Inkjet Transparency Film Transparency Other transparency film Transparency Plain Haga
Chapter 7 Select an input tray for copying If you have one of the supported paper tray accessories installed, you can specify which input tray to use for making copies: ● ● ● You can load all types of supported paper types and sizes, such as photo paper or transparencies, in the main paper tray (Upper Tray). You can load up to 250 sheets of plain white full-size paper in the optional 250 Sheet Plain Paper Tray (Lower Tray).
Make multiple copies of the same original You can set the number of copies that you want to print by using the Number of Copies option in the Copy Menu. 1 2 3 4 Make sure you have paper loaded in the input tray. Load your original face down on the right front corner of the glass or face up in the document feeder tray. If you use the document feeder tray, place the pages so that the top of the document goes in first. In the Copy area, press Number of Copies. This displays the Number of Copies screen.
Chapter 7 Copy a two-page black-and-white document You can use the HP all-in-one to copy a single- or multiple-page document in color or black and white. In this example, the HP all-in-one is used to copy a two-page blackand-white original. To copy a two-page document from the control panel 1 2 3 4 5 6 Make sure you have paper loaded in the input tray. Load your letter- or A4-sized originals in the document feeder tray. Place the pages so that the top of the document goes in first.
Note Do not take the paper out of the tray until both sides of the copy are complete. Collate copies You can use the Collate feature to produce sets of copies in the exact order that they are scanned from the document feeder tray. You must copy more than one original to use the collate feature. Note The collate feature is available only on certain models. To collate copies from the control panel 1 2 Make sure you have paper loaded in the input tray.
Chapter 7 color and photo print cartridges installed, you have a six-ink system. See Use a photo print cartridge for more information. Warning In order to make a borderless copy, you must have photo paper (or other specialty paper) loaded. If the HP all-in-one detects plain paper in the input tray, it will not make a borderless copy. Instead, your copy will have borders. 1 Load 10 by 15 cm (4 by 6 inch) photo paper in the input tray.
Warning In order to make a borderless copy, you must have photo paper (or other specialty paper) loaded. If the HP all-in-one detects plain paper in the input tray, it will not make a borderless copy. Instead, your copy will have borders. Note This feature will not work correctly if the glass and lid backing are not clean. For more information, see Clean the HP all-in-one. 1 2 3 4 Load letter or A4 photo paper in the input tray.
Chapter 7 To copy a photo several times on one page 1 2 3 4 5 6 Make sure you have paper loaded in the input tray. Load your original photo face down on the right front corner of the glass. Position the photo on the glass so the long edge of the photo is along the front edge of the glass. In the Copy area, press Reduce/Enlarge, and then press 5. This displays the Reduce/Enlarge menu and then selects Image Sizes. to highlight the size in which you want to copy the photo, and then press Press OK.
Resize an original using custom settings You can use your own custom settings to reduce or enlarge a copy of a document. 1 2 3 4 5 Make sure you have paper loaded in the input tray. Load your original face down on the right front corner of the glass or face up in the document feeder tray. Place the page in the document feeder tray so that the top of the document goes in first. In the Copy area, press Reduce/Enlarge, and then press 5. This displays the Reduce/Enlarge menu and then selects Custom 100%.
Chapter 7 3 4 5 If you use the document feeder tray, place the pages so that the top of the document goes in first. In the Copy area, press Menu. This displays the Copy Menu. to highlight Lighter/Darker, and then press OK. Press This displays the Lighter/Darker screen. The range of Lighter/Darker values appears as a scale on the color graphics display. Press to darken the copy, and then press OK. Note You can also press 6 7 to highlight Color Intensity, and then press OK.
Enhance light areas of your copy You can use Photo enhancements to enhance light colors that might otherwise appear white.
Chapter 7 1 2 3 4 5 Make sure you have paper loaded in the input tray. Load your original face down on the right front corner of the glass. If you are copying a photo, position the photo on the glass so the long edge of the photo is along the front edge of the glass. Press Reduce/Enlarge and then press 0. This displays the Reduce/Enlarge menu and then selects Poster. Press to highlight a page width for the poster, and then press OK. The default poster size is two pages wide.
Stop copying ➔ To stop copying, press Cancel on the control panel.
8 Use the scan features Scanning is the process of converting text and pictures into an electronic format for your computer. You can scan just about anything: photos, magazine articles, text documents, and even 3D objects, as long as you are careful not to scratch the glass on your HP all-in-one. Scanning to a memory card makes your scanned images even more portable.
Note The menus shown in this section may vary in content depending on your computer's operating system and which applications you set up as scan destinations in the HP Image Zone. Scan an original (USB-connected) Follow these steps if your HP all-in-one is directly connected to a computer through a USB cable. 1 2 3 4 Load the original face down on the right front corner of the glass. In the Scan area, press Scan To.
Chapter 8 6 If you chose the HP Image Zone, a preview image of the scan appears in the HP Scan window on the computer, where you can edit it. Make any desired edits to the preview image in the HP Scan window. When you finish, click Accept. The HP all-in-one sends the scan to the selected application. For example, if you chose the HP Image Zone, it automatically opens and displays the image.
Share a scanned image with friends and relatives (network-connected) Share a scanned image by pressing Scan To on the control panel. To use the Scan To button, place an image face down on the glass, select a destination to which you want to send the image, and start the scan. Before you can share a scanned image on a network-connected HP all-in-one, you must first have HP Image Zone installed on your computer.
Chapter 8 2 3 In the Scan area, press Scan To. A Scan To menu appears, listing various options or destinations. Press 3 to select Memory Card or use the arrow buttons to highlight it and then press OK. The HP all-in-one scans the image and saves the file to the memory card in the JPEG format. Stop scanning To stop scanning, press Cancel on the control panel.
Print from your computer The HP all-in-one can be used with any software application that allows printing. The instructions vary slightly depending whether you are printing from a Windows PC or a Macintosh. Make sure you follow the instructions for your operating system in this chapter.
Chapter 9 Print from your computer To print from the software application you used to create your document (Macintosh users) 1 2 3 4 Make sure you have paper loaded in the input tray. Select the HP all-in-one in the Chooser (OS 9), Print Center (OS 10.2 or earlier), or Printer Setup Utility (OS 10.3 or later) before you begin printing. From the File menu in your software application, choose Page Setup. The Page Setup dialog box appears, allowing you to specify the paper size, orientation, and scaling.
Use the Page Setup and Print dialog boxes to change the settings for your print job. Which dialog box you use depends on which setting you want to change. To change the paper size, orientation, or scaling percentage 1 2 3 Select the HP all-in-one in the Chooser (OS 9), Print Center (OS 10.2 or earlier), or Printer Setup Utility (OS 10.3 or later) before you begin printing. From the File menu in your software application, choose Page Setup.
10 Fax setup After completing all steps in the Setup Guide, use the instructions in this chapter to complete your fax setup. Please keep your Setup Guide for later use. In this chapter, you will learn how to set up your HP all-in-one so that faxing works successfully with equipment and services you might already have on the same phone line as your HP all-in-one. Before you begin setting up your HP all-in-one for faxing, determine which kind of phone system your country/region uses.
Choose the right fax setup for your home or office To fax successfully, you need to know what types of equipment and services (if any) share the same phone line with your HP all-in-one. This is important because you might need to connect some of your existing office equipment directly to your HP all-in-one, and you might also need to change some fax settings before you can fax successfully. Make sure to read and answer the following questions in the order they are presented.
Chapter 10 4 5 Do you receive voice calls at the same phone number you will use for fax calls on your HP all-in-one? ❑ Yes, I receive voice calls. ❑ No. Please continue answering questions. Do you have a PC modem on the same phone line as your HP all-in-one? ❑ Yes, I have a PC modem. ❑ No.
Other equipment/services sharing your fax line Recommended fax setup for Recommended fax setup parallel-type phone systems for serial-type phone systems None Case A: Separate fax line (no voice calls received) (You answered No to all questions.) Case A: Separate fax line (no voice calls received) DSL service Case B: Set up your HP all-in- Case B: Set up your HP allin-one with DSL (You answered Yes to question 1 one with DSL only.
Chapter 10 (continued) Other equipment/services sharing your fax line Recommended fax setup for Recommended fax setup parallel-type phone systems for serial-type phone systems (You answered Yes to questions 4, 5, and 7 only.) Case A: Separate fax line (no voice calls received) Fax setup If you have a separate phone line on which you receive no voice calls, and you have no other equipment connected on this phone line, connect your HP all-in-one as described in this section.
Case B: Set up your HP all-in-one with DSL If you have a DSL service through your telephone company, use the instructions in this section to connect a DSL filter between the telephone wall jack and your HP all-in-one. The DSL filter removes the digital signal that can interfere with your HP all-in-one from communicating properly with the phone line. (DSL might be called ADSL in your country/region.
Chapter 10 Note Some ISDN systems allow you to configure the ports for specific phone equipment. For example, you might have assigned one port for telephone and Group 3 fax and another port for multiple purposes. If you have problems when connected to the fax/phone port of your ISDN converter, try using the port designated for multiple purposes; it might be labeled "multicombi" or something similar. ● If you are using a PBX phone system, set the call waiting tone to "off.
Caution If you do not use the supplied cord to connect from the telephone wall jack to your HP all-in-one, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. If the supplied phone cord is too short, see The phone cord that came with my HP all-in-one is not long enough for information on extending it. 2 3 Set the HP all-in-one to answer incoming calls automatically.
Chapter 10 Fax setup Back view of the HP all-in-one 1 Telephone wall jack 2 Phone cord supplied in the box with your HP all-in-one connected to the "1-LINE" port 3 Optional phone for the HP all-in-one To set up your HP all-in-one with a shared voice/fax line 1 Using the phone cord supplied in the box with your HP all-in-one, connect one end to your telephone wall jack, then connect the other end to the port labeled "1-LINE" on the back of your HP all-in-one.
If you pick up the phone before the HP all-in-one and hear fax tones from a sending fax machine, you will need to answer the fax call manually. For information, see Receive a fax manually. Case F: Shared voice/fax line with voice mail If you receive both voice calls and fax calls at the same phone number, and you also subscribe to a voice mail service through your telephone company, connect your HP all-in-one as described in this section.
Chapter 10 Case G: Fax line shared with PC modem (no voice calls received) If you have a fax line on which you receive no voice calls, and you also have a PC modem connected on this line, connect your HP all-in-one as described in this section. Fax setup Since your PC modem shares the phone line with your HP all-in-one, you will not be able to use both your PC modem and your HP all-in-one simultaneously.
5 6 7 Set up the HP all-in-one to answer incoming calls automatically. Press the Auto Answer button until the light is on. (Optional) Change the Rings to Answer setting to one ring or two rings. For information on changing this setting, see Set the number of rings before answering. Run a fax test. For information, see Test your fax setup. When the phone rings, your HP all-in-one will answer automatically after the number of rings you set in the Rings to Answer setting.
Chapter 10 Fax setup Back view of the HP all-in-one 1 Telephone wall jack 2 Phone cord connected to the "2-EXT" port 3 Parallel splitter 4 Telephone 5 Computer with modem 6 Phone cord supplied in the box with your HP all-in-one connected to the "1-LINE" port To set up your HP all-in-one to a computer with one phone port 1 2 Find the phone cord that connects from the back of your computer (your PC modem) to a telephone wall jack.
7 Now you need to decide how you want the HP all-in-one to answer calls, automatically or manually: – – 8 If you set up the HP all-in-one to answer calls automatically, it answers all incoming calls and receives faxes. Your HP all-in-one will not be able to distinguish between fax and voice calls in this case; if you suspect the call is a voice call, you will need to answer it before the HP all-in-one answers the call.
Chapter 10 2 3 4 Find the phone cord that connects from the back of your computer (your PC modem) to a telephone wall jack. Disconnect the cord from the telephone wall jack and plug it into the port labeled "2-EXT" on the back of your HP all-in-one. Connect a phone to the "OUT" port on the back of your PC modem.
Back view of the HP all-in-one Telephone wall jack 2 "IN" port on your answering machine 3 "OUT" port on your answering machine 4 Telephone (optional) 5 Answering machine 6 Phone cord supplied in the box with your HP all-in-one connected to the "1-LINE" port Fax setup 1 To set up your HP all-in-one with a shared voice/fax line with answering machine 1 2 Remove the white plug from the port labeled "2-EXT" on the back of your HP allin-one.
Chapter 10 8 For information on changing this setting, see Set the number of rings before answering. Run a fax test. For information, see Test your fax setup. When the phone rings, your answering machine will answer after the number of rings you have set, and then play your recorded greeting. The HP all-in-one monitors the call during this time, "listening" for fax tones.
Back view of the HP all-in-one Telephone wall jack 2 Phone cord connected to the "2-EXT" port 3 Parallel splitter 4 Telephone (optional) 5 Answering machine 6 Computer with modem 7 Phone cord supplied in the box with your HP all-in-one connected to the "1-LINE" port Fax setup 1 To set up your HP all-in-one to a computer with one phone port 1 2 Find the phone cord that connects from the back of your computer (your PC modem) to a telephone wall jack.
Chapter 10 6 7 (Optional) If your answering machine does not have a built-in phone, for convenience you might want to connect a phone to the back of your answering machine at the "OUT" port. If your PC modem software is set to receive faxes to your computer automatically, turn off that setting. Caution If you do not turn off the auto fax receive setting in your PC modem software, your HP all-in-one will not be able to receive faxes. 8 Set up the HP all-in-one to answer incoming calls automatically.
Back view of the HP all-in-one Telephone wall jack 2 "IN" phone port on your computer 3 "OUT" phone port on your computer 4 Telephone 5 Answering machine 6 Computer with modem 7 Phone cord supplied in the box with your HP all-in-one connected to the "1-LINE" port Fax setup 1 To set up your HP all-in-one to a computer with two phone ports 1 2 3 Remove the white plug from the port labeled "2-EXT" on the back of your HP allin-one.
Chapter 10 5 6 (Optional) If your answering machine does not have a built-in phone, for convenience you might want to connect a phone to the back of your answering machine at the "OUT" port. If your PC modem software is set to receive faxes to your computer automatically, turn off that setting. Caution If you do not turn off the auto fax receive setting in your PC modem software, your HP all-in-one will not be able to receive faxes. 7 Set up the HP all-in-one to answer incoming calls automatically.
● three additional phone cords. You can purchase a parallel splitter and additional phone cords from an electronics store. If your computer has two phone ports, see Set up your HP all-in-one to a computer with two phone ports. Set up your HP all-in-one to a computer with one phone port This section describes how to set up your HP all-in-one with a PC modem if your computer has only one phone port.
Chapter 10 4 5 Remove the white plug from the port labeled "2-EXT" on the back of your HP allin-one. If your PC modem software is set to receive faxes to your computer automatically, turn off that setting. Caution If you do not turn off the auto fax receive setting in your PC modem software, your HP all-in-one will not be able to receive faxes. 6 7 8 (Optional) Connect a phone to the other open phone port on the parallel splitter. Set up the HP all-in-one to answer incoming calls manually.
4 Using the phone cord supplied in the box with your HP all-in-one, connect one end to your telephone wall jack, then connect the other end to the port labeled "1-LINE" on the back of your HP all-in-one. Caution If you do not use the supplied cord to connect from the telephone wall jack to your HP all-in-one, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office.
Chapter 10 5 Review the report. – – 6 If the test passes and you are still having problems faxing, check the fax settings listed in the report to verify the settings are correct. A blank or incorrect fax setting can cause problems faxing. If the test fails, review the report for more information on how to fix any problems found. After you pick up the fax report from your HP all-in-one, press OK. Fax setup If necessary, resolve any problems found and rerun the test.
11 Use the fax features You can use your HP all-in-one to send and receive faxes, including color faxes. You can set up speed dials to send faxes quickly and easily to frequently used numbers. From the control panel, you can also set a number of fax options, such as resolution. You should explore the HP Director that came with your HP Image Zone software to take full advantage of all of its features.
Chapter 11 (continued) Equipment/services sharing your fax phone line Recommended answer mode (You have a separate fax phone line on which you receive only fax calls.) A shared voice and fax phone line and no answering machine. (You have a shared phone line in which you receive both voice and fax calls.) Description number of rings, see Set the number of rings before answering. Manual The HP all-in-one will not automatically answer (The Auto Answer calls.
Set the answer mode The answer mode determines whether your HP all-in-one answers incoming calls or not. If you set up the HP all-in-one to answer faxes automatically (the Auto Answer light is on), it answers all incoming calls and receives faxes. If you set up the HP all-inone to answer faxes manually (the Auto Answer light is off), you must be available to respond in person to the incoming fax call, or your HP all-in-one will not receive faxes.
Chapter 11 Did you know that you can send a fax from your computer by using the HP Director that came with your HP Image Zone software? You can also create and attach a computer-generated cover page to send with your fax. It's easy. For more information, see the onscreen HP Image Zone Help that came with your HP Image Zone software. Enable fax confirmation If you need printed confirmation that your faxes were successfully sent, follow these instructions to enable fax confirmation before sending any faxes.
– This setting scans and sends only the front of the cover page, and scans and sends both sides of the rest of your pages. This prevents a blank page from accidentally being sent when you include a cover page. If you want to send two-sided originals and you do not have a cover page, press 3 to select 2-Sided Original. This setting scans and sends both sides of all of your pages. Use this setting if all of your originals have text on both sides.
Chapter 11 Send a fax using speed dials You can quickly send a fax by pressing Speed Dial or a one-touch speed dial button on the control panel. Note The one-touch speed dial buttons correspond to the first five speed-dial entries. Speed-dial entries will not appear until you have set them up. For more information, see Set up speed dialing. 1 2 Load your originals face up in the document feeder tray with the top of the page on the left.
3 Do one of the following: – – 4 5 Press 1 to cancel the scheduled fax. This selects Cancel scheduled fax. Your scheduled fax is cancelled. Press 2 to change the time or number. This selects Set new time to send fax. If you pressed 2, enter the new send time and then press OK. Enter the new fax number, and then press Start Fax Black. Send a fax from memory You can scan a black-and-white fax into memory and then send the fax from memory.
Chapter 11 Receive a fax Your HP all-in-one can receive faxes automatically or manually, depending on the answer mode that you set. If the light next to the Auto Answer button is on, your HP all-in-one automatically answers incoming calls and receive faxes. If the light is off, you need to receive faxes manually. For more information on the answer mode, see Set up the HP all-in-one to receive faxes. Tip You can set up the HP all-in-one to print received faxes on both sides of the page to save paper.
Tip You can also access two-sided printing for faxes by pressing Setup, 4, and then 6. 3 Select one of the following options: – – If you want to print on one side of the page, press 1 to select 1-Sided Output. If you want to print on both sides of the page, press 2 to select 2-Sided Output. Note If you select 2, make sure you do not remove the pages from the output tray before the HP all-in-one finishes printing the fax.
Chapter 11 you hear fax tones from the sending fax machine, press the Start Fax Black or Start Fax Color button on the control panel. Note If you press Start Fax Color but the sender sent the fax in black and white, the HP all-in-one prints the fax in black and white. Poll to receive a fax Polling allows your HP all-in-one to ask another fax machine to send a fax that it has in its queue.
Set the fax header The fax header prints your name and fax number on the top of every fax you send. We recommend that you set up the fax header by using the Fax Setup Wizard (Windows users) or the Setup Assistant (Macintosh users) during the HP Image Zone software installation. You can also set up or change the fax header from the control panel. The fax header information is required by law in many countries/regions. 1 2 3 4 5 6 Press Setup. Press 4, and then press 2.
Chapter 11 ● ● ● ● ● To enter lowercase letters, select the abc button on the visual keyboard, and then press OK. To enter uppercase letters, select the ABC button on the visual keyboard, and then press OK. To enter numbers and symbols, select the 123 button on the visual keyboard, and then press OK. To erase a letter, number, or symbol, select Clear on the visual keyboard, and then press OK. To add a space, press on the visual keyboard, and then press OK.
reports as you need them; these reports provide useful system information about your HP all-in-one. By default, your HP all-in-one is set to print a report only if there is a problem with sending or receiving a fax. A confirmation message that indicates whether a fax was successfully sent appears briefly on the color graphics display after each transaction. Generate reports automatically You can configure your HP all-in-one so that it automatically prints error and confirmation reports.
Chapter 11 The first five speed-dial entries are automatically saved to the one-touch speed dial buttons on the control panel. For information on sending a fax using speed dials, see Send a fax using speed dials. You can also set up group speed dials. This saves you time by sending a fax to a group of people at once, rather than sending the fax to each recipient individually.
6 7 When you have added all your entries, press until Done Selecting is highlighted, and then press OK. The visual keyboard automatically appears on the color graphics display. Enter the group speed-dial name. After you have finished entering the name, select Done on the visual keyboard, and then press OK. For more information on entering text using the visual keyboard, see Enter text and symbols. Update speed-dial entries You can change the phone number or name of an individual speed-dial entry.
Chapter 11 sending in black and white. All color faxes will be sent using Fine resolution. The following resolution settings are available: ● ● ● ● Fine: provides high-quality text suitable for faxing most documents. This is the default setting. Very Fine: provides the best quality fax when you are faxing documents with very fine detail. If you choose Very Fine, be aware that the faxing process takes longer to complete and you can only send black-and-white faxes using this resolution.
Your fax is sent with the Lighter/Darker setting you selected. If you want to send all faxes with this setting, change it to the default. For more information, see Set new default settings. Set new default settings You can change the default value for the Two-Sided (for sending faxes), Resolution, and Lighter/Darker settings through the control panel. 1 2 3 4 Make your changes to the Two-Sided (for sending faxes), Resolution, or Lighter/Darker settings.
Chapter 11 Set the paper size for received faxes You can select the paper size for received faxes. The paper size you select should match what is loaded in your input tray. Faxes can be printed on letter, A4, or legal paper only. Note If an incorrect paper size is loaded in the input tray when a fax is received, the fax does not print and an error message appears on the color graphics display. Load letter, A4, or legal paper, and then press OK to print the fax. 1 2 3 Press Setup.
Note When the HP all-in-one is forwarding your faxes, it will not print the faxes it receives unless there was a problem. If the HP all-in-one is not able to forward the fax to the designated fax machine (if it is not turned on, for example), the HP all-in-one will print the fax and an error report. We recommend that you verify the number you are forwarding to works. Send a test fax to make sure the fax machine is able to receive your forwarded faxes. 1 2 3 4 Press Setup. Press 4, and then press 9.
Chapter 11 4 This displays the Advanced Fax Setup menu and then selects Answer Ring Pattern. Press to highlight an option, and then press OK. When the phone rings with the ring pattern assigned to your fax phone line, the HP all-in-one answers the call and receives the fax. Redial a busy or unanswered number automatically You can set your HP all-in-one to redial a busy or an unanswered number automatically. The default setting for Busy Redial is Redial.
Note If Backup Fax Reception is On and there is an error condition, the HP all-in-one stores the faxes it receives in memory as "unprinted." All unprinted faxes remain in memory until they are printed or deleted. When the memory becomes full of unprinted faxes, the HP all-in-one will not receive any more fax calls until the unprinted faxes are printed or deleted from memory. For information on printing or deleting faxes from memory, see Reprint or delete the faxes in memory.
Chapter 11 ● ● Fax over Internet Protocol (FoIP) An integrated services digital network (ISDN) service If you experience problems sending and receiving faxes, you might want to try setting the Fax Speed setting to Medium or Slow. The following table provides the available fax speed settings. Fax speed setting Fax speed Fast v.34 (33600 baud) Medium v.17 (14400 baud) Slow v.29 (9600 baud) To set the fax speed from the control panel 1 2 3 Press Setup. Press 5, and then press 7.
Fax over the Internet You may subscribe to a low cost phone service that allows you to send and receive faxes with your HP all-in-one by using the Internet. This method is called Fax over Internet Protocol (FoIP). You probably use a FoIP service (provided by your telephone company) if you: ● ● Dial a special access code along with the fax number, or Have an IP converter box that connects to the Internet and provides analog phone ports for the fax connection.
12 Use HP Instant Share (USB) HP Instant Share makes it easy to share photos with family and friends. Just scan a photo or insert a memory card into the appropriate card slot on your HP all-in-one, select one or more photos to share, select a destination for your photos, and then send the photos on their way. You can even upload your photos to an online photo album or an online photo finishing service. Availability of services varies by country/region.
Get started You must have the following to use HP Instant Share with your HP all-in-one: ● ● ● An HP all-in-one connected to a computer with a USB cable Internet access through the computer to which the HP all-in-one is connected Based on your operating system: – – Windows: HP Image Zone software installed on your computer Macintosh: HP Image Zone software installed on your computer, including the HP Instant Share client application software Once you have set up your HP all-in-one and installed the HP Im
Chapter 12 Note If you are using a Macintosh OS earlier than X v10.1.5 (including OS 9 v9.1.5), your photos are uploaded to the HP Gallery on your Macintosh. Click E-mail. Send the photos as an e-mail attachment by following the prompts on your computer screen. 4 Follow the steps appropriate for your operating system: If you are using a Windows-based computer: a From either the Control or Work areas of the HP Instant Share tab, click the link or icon of the service you want to use to send your photos.
3 4 The Send from Where? menu appears on the color graphics display. Press 1 to select Memory card. The first photo on your memory card appears on the color graphics display. Follow the steps (starting with step 2) in To send photos immediately upon inserting your memory card. Send a scanned image Share a scanned image by pressing HP Instant Share on the control panel.
Chapter 12 c d 5 From the HP Instant Share services list, select the service you want to use to send your scanned image. Follow the onscreen instructions. From the HP Instant Share E-mail service, you can: – – – – Send an e-mail message with thumbnail images of your photos which can be viewed, printed, and saved over the Web. Open and maintain an e-mail address book. Click Address Book, register with HP Instant Share, and create an HP Passport account. Send your e-mail message to multiple addresses.
Note Use the HP Image Zone image editing tools to edit your images and achieve the results you want. For more information, see the onscreen HP Image Zone Help. 3 4 Click the HP Instant Share tab. The HP Instant Share tab appears in the HP Image Zone window. From either the Control or Work areas of the HP Instant Share tab, click the link or icon of the service you want to use to send your scanned image.
Chapter 12 Note For more information on using the HP Instant Share client application software, see the onscreen HP Image Zone Help. 5 6 7 8 9 Make sure the images you want to share display in the HP Instant Share window. Click Continue and follow the onscreen instructions. From the HP Instant Share services list, select the service you want to use to send your scanned image. Follow the onscreen instructions.
Use HP Instant Share (networked) HP Instant Share makes it easy to share photos with family and friends. Just scan a photo or insert a memory card into the appropriate card slot on your HP all-in-one, select one or more photos to share, select a destination for your photos, and then send the photos on their way. You can even upload your photos to an online photo album or an online photo finishing service. Availability of services varies by country/region.
Use HP Instant Share (networked) Chapter 13 HP Instant Share Receive HP Instant Share Receive lets you receive images from any friend or relative who has accessed the HP Instant Share service and obtained an HP Passport user ID and password. Receive images from any sender or a specified group of senders You can receive images from any sender with an HP Passport account (Open mode) or a specified group of senders (Private mode).
HP remote printing lets you print from a Windows application to a network-connected device in a separate location. For example, you can use the HP remote printer driver to print from your laptop at a coffee shop to your HP all-in-one at home. You can also print to your device while working from home over a virtual private network (VPN). For more information, see Remote print documents.
Use HP Instant Share (networked) Chapter 13 network-connected device, an online photo album, or an online photo finishing service. Availability of services varies by country/region. Note Although destinations are created on the HP Instant Share service, they are accessed through the HP all-in-one. To create destinations 1 2 3 Press HP Instant Share on the control panel of your HP all-in-one. The HP Instant Share menu appears on the color graphics display. Press 3 to select Add New Destination.
When you add a sender to the list, grant one of the following access privileges: – – – Allow: Allows images received from a sender to be previewed prior to printing. Auto print: Allows images received from a sender to print automatically to your device. Block: Ensures you do not receive unwanted images from a sender. To use the access list 1 2 3 Press HP Instant Share on the control panel of your HP all-in-one. The HP Instant Share menu appears on the color graphics display. Press 3, and then press 5.
Use HP Instant Share (networked) Chapter 13 Note If you are sending to a network-connected device, the receiving device must be registered with HP Instant Share. Send photos from a memory card Your HP all-in-one gives you the option to send photos immediately upon inserting a memory card, or insert the memory card and send photos at a later time. To send photos immediately, insert the memory card into the appropriate card slot, select one or more photos, and press HP Instant Share on the control panel.
1 2 3 4 5 6 7 8 Insert the memory card into the appropriate slot on your HP all-in-one. After a period of time, the HP all-in-one will go into idle mode. The HP all-in-one is in idle mode when the idle screen appears on the color graphics display. When you are ready to send the photos, press HP Instant Share on the control panel of your HP all-in-one. The HP Instant Share menu appears on the color graphics display. Press 1 to select Send. The Send from Where? menu appears.
Use HP Instant Share (networked) Chapter 13 To send a scanned image to your friend or relative's network-connected device 1 Ask your friend or relative (recipient) for the name he assigned to his networkconnected device. Note The device name is assigned when you set up your HP Instant Share account and register your HP all-in-one. The device name is not case sensitive.
Sending images to a destination, or set of destinations, can be canceled at any time by pressing Cancel on the control panel. The effect of the cancellation depends on whether a collection of images has been uploaded to the HP Instant Share service. ● ● If a collection is fully uploaded to the HP Instant Share service, it is sent to its destination. If a collection is in the process of being uploaded to the HP Instant Share service, it is not sent to its destination.
Use HP Instant Share (networked) Chapter 13 5 6 7 Click Next. From the services list, select the service you want to use to send your images. Follow the onscreen instructions. For more information, see the onscreen Help. If you want to send a collection of images to a friend or relative's networkconnected device, select HP Instant Share E-mail. In the E-mail address field enter the name of the device followed by @send.hp.com.
By default, your HP all-in-one is set to receive in Open mode. Any friend or relative with a valid HP Passport account who knows your device name is allowed to send you an image collection. The collection will not automatically print unless you grant auto print privileges to the sender through the HP Instant Share access list. For more information, see Use the HP Instant Share access list.
Use HP Instant Share (networked) Chapter 13 For more information, see Print received images. Print received images The HP Instant Share service receives image collections sent to your device and indicates (by collection) the access privileges assigned to the sender.
Manually print received images A collection of images received from a sender who is allowed to send to your device, but does not have auto print privileges, is held on the HP Instant Share service until you decide how to process the images through your HP all-in-one. You can either preview the images in a collection before printing or print the entire collection without previewing the images. To preview images before printing 1 2 3 4 5 6 Press HP Instant Share on the control panel of your HP all-in-one.
Use HP Instant Share (networked) Chapter 13 The images print according to the print information they contain. If they do not contain print information, the images print according to the remote print options defined in the Instant Share Options menu. Set print options Images scanned by an HP All-in-One are forwarded to a receiving device with a specific print size. Similarly, images and documents forwarded by the HP remote printer driver are received with a defined print size.
7 Press Menu in the Photo area on the control panel. The Print Options menu appears. Select the item you want to configure (for example: number of copies, image size, paper size, and paper type), and then select the setting. Note For more information on print options, see Set photo print options. 8 Press Start Copy Black or Start Copy Color to print.
Use HP Instant Share (networked) Chapter 13 Remote print documents The HP remote printer driver lets you send print jobs from Windows applications to remote, network-connected printing devices. For example, you can remote print from your laptop (or other PC) to your HP all-in-one, access your computer at work through a VPN and print to your device, or send a print job from any other remote networkconnected device to your HP All-in-One.
Your HP all-in-one lets you: ● ● ● ● ● ● Choose whether you will receive image collections in Open or Private mode Enable or disable auto checking Remove printed or unwanted image collections from the Received collections list Add or delete senders and assign access privileges from the access list View the unique name you assigned to your device Reset your HP Instant Share device settings to factory defaults To set HP Instant Share options 1 2 3 Press HP Instant Share on the control panel of your HP all-
Use HP Instant Share (networked) Chapter 13 (continued) Instant Share Options Manage Account If your HP all-in-one is not set up with HP Instant Share, selecting Manage Account launches the HP Instant Share Setup Wizard. If your device is already set up, selecting Manage Account lets you manage your HP Instant Share account from your computer. After you sign in with your HP Passport userid and password, you are presented with the HP Instant Share manager.
14 Order supplies You can order recommended types of HP paper, print cartridges, and HP all-in-one accessories online from the HP website. Order paper, transparency film, or other media To order media such as HP Premium Paper, HP Premium Plus Photo Paper, HP Premium Inkjet Transparency Film, or HP Iron-On Transfer, go to www.hp.com. If prompted, choose your country/region, follow the prompts to select your product, and then click one of the shopping links on the page.
Chapter 14 Accessory and HP model number Description HP Automatic Two-sided Printing Accessory Enables you to automatically print on both sides of a sheet of paper. With this accessory installed you can print on both sides of the page without having to manually flip and reload the pages in the middle of your print job.
(continued) Country/region Number for ordering Europe +49 180 5 290220 (Germany) +44 870 606 9081 (U.K.) New Zealand 0800 441 147 South Africa +27 (0)11 8061030 U.S.
15 Maintain your HP all-in-one The HP all-in-one requires little maintenance. Sometimes you might want to clean the glass and lid backing to remove surface dust and ensure that your copies and scans remain clear. You will also need to replace, align, or clean your print cartridges occasionally. This chapter provides instructions for keeping your HP all-in-one in top working condition. Perform these simple maintenance procedures as necessary.
Clean the lid backing Minor debris can accumulate on the white document backing located underneath the lid of the HP all-in-one. 1 2 3 4 Turn off the HP all-in-one, unplug the power cord, and raise the lid. Clean the white document backing with a soft cloth or sponge slightly moistened with a mild soap and warm water. Wash the backing gently to loosen debris. Do not scrub the backing. Dry the backing with a chamois or soft cloth. Warning Do not use paper-based wipes, as these might scratch the backing.
Chapter 15 If an icon shows a hollow ink drop, the print cartridge represented by that color icon has very little ink remaining and will need to be changed soon. Replace the print cartridge when the print quality starts to degrade. For more information on the ink level icons on the color graphics display, see Color graphics display icons. You can also check the estimated amount of ink remaining in your print cartridges from the computer.
6 If any of the remaining three lines are missing, faded, streaked, or show lines, this might indicate a problem with the tri-color print cartridge in the left slot. Make sure the color blocks have even consistency and are representative of the colors listed below. You should see cyan, magenta, yellow, violet, green, and red color blocks.
Chapter 15 Warning Be careful not to drop the print cartridges. This can damage them, making them unusable. Replace the print cartridges When the ink level for the print cartridge is low, a message appears on the color graphics display. Note You can also check the ink levels by using the HP Director that came with the HP Image Zone software on your computer. For more information, see Check the estimated ink levels.
3 When the print carriage is idle and silent, press down and then lift a latch inside the HP all-in-one. If you are replacing the tri-color print cartridge, lift the green latch on the left. If you are replacing the black, photo, or gray photo print cartridge, lift the black latch on the right.
Chapter 15 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Maintain your HP all-in-one Caution Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections. 158 7 Slide the new print cartridge down the ramp and into the empty slot. Push the print cartridge forward until it clicks into place.
9 Close the print-carriage access door. Use a photo print cartridge When you want to print regular text documents, swap the black print cartridge back in. Use a print cartridge protector to keep your print cartridge secure when it is not being used. ● ● ● For more information on purchasing a photo print cartridge, see Order print cartridges. For more information on replacing print cartridges, see Replace the print cartridges.
Chapter 15 When you want to print regular text documents, swap the black print cartridge back in. Use a print cartridge protector to keep your print cartridge secure when it is not being used. ● ● ● For more information on purchasing a gray photo print cartridge, see Order print cartridges. For more information on replacing print cartridges, see Replace the print cartridges. For more information on using the print cartridge protector, see Use the print cartridge protector.
Align the print cartridges The HP all-in-one prompts you to align cartridges every time you install or replace a print cartridge. You can also align the print cartridges at any time from the control panel or by using the HP Image Zone software on your computer. Aligning the print cartridges ensures high-quality output. Note If you remove and reinstall the same print cartridge, the HP all-in-one will not prompt you to align the print cartridges.
Chapter 15 For information on cleaning the print cartridge contacts, see Clean the print cartridge contacts. For information on replacing the print cartridges, see Replace the print cartridges. For information on cleaning the print cartridges by using the HP Image Zone software that came with your HP all-in-one, see the onscreen HP Image Zone Help that came with your software.
1 Copper-colored contacts 2 Ink nozzles (do not clean) 8 Place the print cartridge back into the print carriage slot and close the latch. 9 Repeat if necessary for the other print cartridge. 10 Gently close the print-carriage access door and plug the power cord into the back of the HP all-in-one. Clean the area around the ink nozzles If the HP all-in-one is used in a dusty environment, a small amount of debris might accumulate inside the device.
Chapter 15 3 Lift one of the latches to the open position, and then remove the print cartridge. Note Do not remove both print cartridges at the same time. Remove and clean each print cartridge one at a time. Do not leave a print cartridge outside the HP all-in-one for more than 30 minutes. 4 5 6 Place the print cartridge on a piece of paper with the ink nozzles facing up. Lightly moisten a clean foam rubber swab with distilled water.
You can choose 1, 4, 8, or 12 hours for the power save time. Set the prompt delay time The Prompt Delay Time option allows you to control the amount of time that passes before a message prompts you to take further action. For example, if you press Menu in the Copy area and the prompt delay time passes without you pressing another button, the message "Press START COPY to copy. Press Number or OK to select." appears in the color graphics display. You can choose Fast, Normal, Slow, or Off.
16 Troubleshooting information This chapter contains troubleshooting information for the HP all-in-one. Specific information is provided for installation and configuration issues, and some operational topics. For more troubleshooting information, see the onscreen HP Image Zone Help. Many issues are caused when the HP all-in-one is connected to the computer using a USB cable before the HP all-in-one software is installed on the computer.
– – 2 If you are unable to solve the problem using the information in the documentation, visit www.hp.com/support to do the following: – – – – 3 4 HP Image Zone Help: The onscreen HP Image Zone Help describes how to use the HP all-in-one with a computer and contains additional troubleshooting information not covered in the User Guide. Readme file: The Readme file contains information on possible installation problems. For more information, see View the Readme file.
Chapter 16 Solution Make sure each of the power cords is firmly connected, and wait a few seconds for the HP all-in-one to turn on. If this is the first time you have turned on the HP allin-one, it can take up to a minute to turn on. Also, if the HP all-in-one is plugged in to a power strip, make sure the power strip is turned on. My USB cable is not connected Solution You must first install the software that came with your HP all-in-one before connecting the USB cable.
Solution This might mean the control panel overlay is not attached, or it is attached incorrectly. Make sure to align the overlay over the buttons on the top of the HP all-in-one and snap it firmly into place. The color graphics display shows the wrong language Solution Usually, you set the language and country/region when you first set up the HP allin-one. However, you can change these settings at any time by using the following procedure: 3 4 5 User Guide Press Setup. Press 7, and then press 1.
Chapter 16 6 When prompted, press 1 for Yes or 2 for No. Print a Self-Test Report to confirm the language and country/region: 1 2 Press Setup. Press 1, and then press 4. This selects Print Report, and then selects Self-Test Report. The wrong measurements are showing in menus on the color graphics display Solution You may have selected the incorrect country/region when setting up your HP allin-one. The country/region you select determines the paper sizes shown on the color graphics display.
Solution If you have colored paper loaded in the input tray when you align the print cartridges, the alignment fails. Load unused plain white letter or A4 paper into the input tray, and then try the alignment again. If the alignment fails again, you might have a defective sensor or print cartridge. Contact HP Support. Go to www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.
Chapter 16 Solution Remove and then reinsert the print cartridges. Verify that they are fully inserted and locked in place. Cause The print cartridge or sensor is defective. Solution Contact HP Support. Go to www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.
● ● ● ● ● Check other printers or scanners. You might need to disconnect older products from your computer. If your HP all-in-one is networked, see the Network Guide that came with your HP all-in-one. After you check the connections, try restarting your computer. Turn your HP all-in-one off and then on again. If necessary, remove and then install the HP Image Zone software again. Get on uninstalling the software. If necessary, remove and then install the HP Image Zone software again.
Chapter 16 8 The registration process runs If any of these things did not occur, there might be a problem with the installation. To check the installation on a PC, verify the following: ● Start the HP Director and check to make sure the following icons appear: Scan Picture, Scan Document, Send Fax and HP Gallery. For information on starting HP Director, see the onscreen HP Image Zone Help that came with your software.
3 4 Click Retry to retry the plug and play setup. If this does not work, continue to the next step. Verify that the USB cable is set up properly as follows: – – – – 5 6 Unplug the USB cable and plug it in again. Do not attach the USB cable to a keyboard or non-powered hub. Verify that the USB cable is 3 meters or less in length. If you have several USB devices attached to your computer, you might want to unplug the other devices during the installation.
Chapter 16 Solution Launch the fax wizard as follows: 1 2 Start the HP Director. For more information, see the onscreen HP Image Zone Help that came with your software. Click the Settings menu, select Fax Settings and Setup, then select Fax Setup Wizard.
Note It is important that you disconnect your HP all-in-one before restarting your computer. Do not connect the HP all-in-one to your computer until after you have reinstalled the software. 6 7 8 9 To reinstall the software, insert the HP all-in-one CD-ROM into your computer’s CD-ROM drive, and follow the onscreen instructions and the instructions provided in the Setup Guide that came with your HP all-in-one. After the software is installed, connect the HP all-in-one to your computer.
Chapter 16 6 7 Launch Reinstall. Follow the onscreen instructions and the instructions provided in the Setup Guide that came with your HP all-in-one. To uninstall from a Macintosh computer 1 2 3 4 Disconnect the HP all-in-one from your Macintosh. Double-click the Applications: HP All-in-One Software folder. Double-click HP Uninstaller. Follow the onscreen instructions. After the software is uninstalled, disconnect your HP all-in-one, and then restart your computer.
If you are still experiencing faxing problems, continue with the following sections for more troubleshooting help. The fax test failed If you ran a fax test and the test failed, review the report for basic information about the error.
Chapter 16 ● ● Try connecting a working phone and phone cord to the telephone wall jack that you are using for the HP all-in-one and check for a dial tone. If you do not hear a dial tone, contact your telephone company and have them check the line. Try to send or receive a test fax. If you can send or receive a fax successfully, there might not be a problem. After you resolve any problems found, run the fax test again to make sure it passes and your HP all-in-one is ready for faxing.
– ● back one at a time and rerunning the test each time, until you identify which piece of equipment is causing the problem. If the Fax Line Condition Test fails without the other equipment, connect the HP all-in-one to a working phone line and continue reviewing the troubleshooting information in this section. If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone wall jack.
Chapter 16 phones. Connect your HP all-in-one to an analog phone line and try sending or receiving a fax. After you resolve any problems found, run the fax test again to make sure it passes and your HP all-in-one is ready for faxing. If the Dial Tone Detection test continues to fail, contact your telephone company and have them check the phone line.
● ● ● ● ● ● User Guide 183 Troubleshooting information ● your HP all-in-one. For more information on connecting this phone cord and setting up your HP all-in-one for faxing, see Fax setup. If the supplied phone cord is not long enough, you can extend it. For information see The phone cord that came with my HP all-in-one is not long enough. Try connecting a working phone and phone cord to the telephone wall jack that you are using for the HP all-in-one and check for a dial tone.
Chapter 16 Note You might notice static on the phone line again in the future. If your HP all-in-one stops sending and receiving faxes, repeat this process. ● If the phone line is still noisy or for more information on turning your DSL modem off, contact your DSL provider for support. You can also contact your telephone company. If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone wall jack.
● ● setup. For information on receiving faxes manually, see Receive a fax manually. If you have a PC modem on the same phone line with your HP all-in-one, check to make sure that the PC modem software is not set to receive faxes automatically. Modems with the auto fax receive feature turned on will receive all incoming faxes, which prevents the HP all-in-one from receiving fax calls.
Chapter 16 ● To find out if other equipment is causing a problem, disconnect everything except the HP all-in-one from the phone line, and then try to receive a fax. If you can receive faxes successfully without the other equipment, one or more pieces of the other equipment is causing problems; try adding them back one at a time and receiving a fax each time, until you identify which equipment is causing the problem.
Solution Note This possible solution applies only in the countries/regions that receive a 2wire phone cord in the box with the HP all-in-one, including: Argentina, Australia, Brazil, Canada, Chile, China, Colombia, Greece, India, Indonesia, Ireland, Japan, Korea, Latin America, Malaysia, Mexico, Philippines, Poland, Portugal, Russia, Saudi Arabia, Singapore, Spain, Taiwan, Thailand, USA, Venezuela, and Vietnam.
Chapter 16 1 Telephone wall jack 2 Coupler 3 Phone cord supplied in the box with the HP all-in-one I am having problems faxing over the Internet Solution Check the following: ● ● ● Some Internet faxing services do not work properly when the HP all-in-one is sending and receiving faxes at high speed (33600bps). If you experience problems sending and receiving faxes while using an Internet fax service, use a slower fax speed.
Solution HP Instant Share cannot be set up on your HP all-in-one. The HP Instant Share feature is not installed. ➔ To enable the HP Instant Share feature, insert the installation CD that came with your product and select Typical (Recommended). – – If you need an installation CD for an HP Officejet 7300 series all-in-one, you can order one from www.hp.com/support. If you need an installation CD for an HP Officejet 7400 series all-in-one, you can order one from www.hp.com/support.
Chapter 16 Destinations not set up on device. Refer to manual for Help. Solution The HP Instant Share service did not find any destinations. No destinations were configured. ➔ Create destinations to designate locations to which you want to send images. A destination, for example, can be an e-mail address, a friend or relative's network-connected device, an online photo album, or an online photo finishing service. Availability of services varies by country/region.
Operational troubleshooting The HP Officejet 7300/7400 series all-in-one troubleshooting section in the HP Image Zone contains troubleshooting tips for some of the most common issues associated with your HP all-in-one. To access the troubleshooting information from a Windows computer, go to the HP Director, click Help, and then choose Troubleshooting and Support. Troubleshooting is also available through the Help button that appears on some error messages.
Chapter 16 Caution Trying to clear a paper jam from the front of the HP all-in-one can damage the print mechanism. Always access and clear paper jams through the rear clean-out door. 2 Gently pull the paper out of the rollers. Warning If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If you do not remove all the pieces of paper from the HP all-in-one, more paper jams are likely to occur.
Solution You might need to remove the two-sided printing accessory. For more information, see the printed guide that came with your two-sided printing accessory. Note If you turned the HP all-in-one off before clearing the paper jam, turn it back on, and then restart your print, copy, or fax job. The automatic document feeder picks up too many pages or none at all Cause You need to clean the separator pad or rollers inside the automatic document feeder.
Chapter 16 Figure 1 3 Lift the lid on the HP all-in-one, as if you were loading an original on the glass. Figure 2 shows the lid open and the location of a notch (1) near the top right edge of the lid backing (2). Figure 2 Troubleshooting information 4 1 Notch 2 Lid backing Place one or two fingers in the notch, as shown in Figure 3. Figure 3 5 194 Keep your fingers in the notch as you lower the lid back down until the lid is almost closed.
6 Push against the top of the face plate (1) with your thumb as you pull the bottom away from the right side of the HP all-in-one with your fingers, as shown in Figure 4. Use a slight twisting motion to help release the face plate on the right side. Warning Do not pull the face plate all the way off yet. There is a plastic catch on the far left inside of the face plate that helps secure the face plate in place.
Chapter 16 Figure 6 1 Handle 2 Pick assembly This provides easy access to the rollers (3) and separator pad (4), as shown in Figure 7. Figure 7 Troubleshooting information 2 3 4 5 3 Rollers 4 Separator pad Lightly dampen a clean lint-free cloth with distilled water, then squeeze any excess liquid from the cloth. Use the damp cloth to wipe any residue off the rollers or separator pad. If the residue does not come off using distilled water, try using isopropyl (rubbing) alcohol.
Figure 8 2 1 Notch 2 Plastic catch Line up the right edge of the face plate with the right side of the HP all-in-one, and then press the right side of the face plate until it snaps securely into place, as shown in Figure 9. Figure 9 User Guide Place your hands towards the center of the face plate, as shown in Figure 10, then press until the center of the face plate snaps into place. You should hear clicks when the left side snaps into place and when the right side snaps into place.
Chapter 16 Figure 10 4 5 Close the cover of the automatic document feeder. If you removed the document feeder tray, reattach it. Print cartridge troubleshooting If you are experiencing problems with printing, you might have a problem with one of the print cartridges. Try the following: 1 2 3 4 5 Remove and reinsert the print cartridges and verify that they are fully inserted and locked in place.
HP Instant Share error. Try again later. Solution The HP Instant Share service sent data that is not recognized by the HP all-in-one. ➔ Try the task again later. If that doesn't work, shut down and restart your HP all-in-one. To shut down your HP all-in-one 1 2 Turn off the HP all-in-one by using the On button located on the control panel. Unplug the power cord from the back of the HP all-in-one.
Chapter 16 ● To minimize interference from another wireless network, try changing channels. Move the HP all-in-one and the access point closer together. If the distance between your access point and the HP all-in-one is significant, try reducing the distance. (The range for 802.11b is approximately 100 feet, and less if there is any interference.) If possible, provide a clear path between the access point and HP all-in-one, and minimize sources of radio interference.
Solution The HP Instant Share service is not responding. Either the service is down for maintenance, the proxy settings are inaccurate, or one or more of your network cables are disconnected. ➔ Try one of the following: – – – Check your proxy settings (see the procedure below). Check your network connections. For more information, see the Setup and Network Guides that came with your HP all-in-one. Try the task again later. Note Your HP all-in-one does not support proxies that require authentication.
Chapter 16 2 For more information, see To check the DNS IP address. If the DNS IP address is valid, try connecting again later. Failed to connect to HP Instant Share. Check proxy address. Solution The DNS server could not resolve the proxy URL to an IP address. 1 2 Verify the proxy information used by your HP all-in-one. For more information, see To check your proxy settings. If the proxy information is valid, try connecting again later. Connection lost to HP Instant Share service.
HP Instant Share storage limit exceeded. Refer to manual for Help. Solution The job you were sending failed. Allotted disk space has been exceeded on the HP Instant Share service. Note Older files are automatically deleted from your account. This error will go away in a few days or weeks. To remove files from the HP Instant Share service 1 2 3 Press HP Instant Share on the control panel of your HP all-in-one. The HP Instant Share menu appears on the color graphics display. Press 3, and then press 5.
Chapter 16 HP Instant Share Error Report messages If you encounter a problem while sending images to a destination, an HP Instant Share Error Report prints on your HP all-in-one. Use this section to solve possible file problems shown on the Error Report. Unsupported file format Solution One of the files sent to the HP Instant Share service is not one of the supported file types. ➔ Convert the file to a JPEG and try the task again. Corrupted file Solution The file you sent is corrupted.
Device update Several means are provided to update your HP all-in-one. Each involves downloading a file to your computer to start the Device Update Wizard.
Chapter 16 7 After your HP all-in-one restarts, an update complete screen appears on your computer Your device is updated. It is now safe to use your HP all-in-one. Device update (Macintosh) The device update installer provides a means to apply updates to your HP all-in-one as follows: 1 2 Troubleshooting information 3 4 Use your Web browser to download an update for your HP all-in-one from www.hp.com/support. Double-click the downloaded file. The installer opens on your computer.
Get HP support Hewlett-Packard provides Internet and phone support for your HP all-in-one. This chapter provides information on how to get support from the Internet, contact HP customer support, access your serial number and service ID, call in North America during warranty, call HP Japan customer support, call HP Korea customer support, call elsewhere in the world, call Australia post-warranty, and prepare your HP all-in-one for shipment.
Chapter 17 Get HP support Note If your HP all-in-one is not turning on, you can view the serial number by looking at the sticker on the rear upper left corner of the device. The serial number is the 10-character code in the upper left corner of the sticker. 1 2 3 4 5 Press and hold OK. While holding OK, press 4. This displays the Information Menu. Press until Model Number appears and then press OK. This displays the service ID. Write down the complete service ID.
(continued) HP technical support Country/Region HP technical support Bolivia 800-100247 New Zealand 0800 441 147 Brazil (Demais Localidades) 0800 157751 Nigeria +234 1 3204 999 Brazil (Grande São Paulo) (11) 3747 7799 Norway2 +47 815 62 070 Brunei fax to: +65-6275-6707 Oman +971 4 883 8454 Cambodia fax to: +65-6275-6707 Pakistan fax to: +65-6275-6707 Canada during warranty (905) 206-4663 Palestine +971 4 883 8454 Canada post-warranty (per-call charge) 1-877-621-4722 Panama 001-
Chapter 17 Get HP support (continued) Country/Region HP technical support Country/Region HP technical support Greece, inside country/ region 801 11 22 55 47 Sweden +46 (0)77 120 4765 Greece, international +30 210 6073603 Switzerland 3 +41 0848 672 672 Guatemala 1800-999-5105 Taiwan +886 (2) 8722-8000, 0800 010 055 Hong Kong SAR +(852) 2802 4098 Thailand 0-2353-9000 Hungary +36 1 382 1111 Trinidad & Tobago 1-800-711-2884 India 91-80-8526900 Tunisia1 +216 71 89 12 22 India (toll
Call HP Korea customer support Get HP support Call HP Japan customer support TEL : 0570-000-511 03-3335-9800 FAX : 03-3335-8338 9:00 17:00 10:00 17:00 1/1 3 FAX User Guide 211
Chapter 17 Get HP support HP Quick Exchange Service (Japan) HP Quick Exchange Service 0570-000511 :03-3335-9800 : 9:00 10:00 5:00 1 1 3 5:00 : Prepare your HP all-in-one for shipment If after contacting HP Customer Support or returning to the point of purchase, you are requested to send your HP all-in-one in for service, remove the print cartridges and pack the HP all-in-one in the original packing materials to avoid further damage.
5 Close the print-carriage access door and wait a few minutes for the print carriage to move back to its home position (on the right side). Get HP support Note Make sure the scanner has returned to its parked position before turning off the HP all-in-one. 6 7 Press the On button to turn off the HP all-in-one. Unplug the power cord, and then disconnect it from the HP all-in-one. Do not return the power cord with the HP all-in-one.
Get HP support Chapter 17 4 Open the print-carriage access door, and then remove the print cartridges from their slots and lower the latches. Note Remove both print cartridges and lower both latches. Failure to do so might damage your HP all-in-one. 5 6 7 8 Place the print cartridges in print cartridge protectors or an airtight plastic container so they will not dry out, and put them aside. Do not send them with the HP all-in-one unless the HP customer support call agent instructs you to.
Get HP support 2 Retain the control panel overlay. Do not return the control panel overlay with the HP all-inone. Warning The replacement HP all-in-one might not come with a control panel overlay. Store your control panel overlay in a safe place, and when the replacement HP all-in-one arrives, reattach your control panel overlay. You must attach your control panel overlay to use the control panel functions on the replacement HP allin-one.
18 Warranty information This chapter provides information on duration of your HP all-in-one limited warranty, warranty service, warranty upgrades, returning you HP all-in-one for service, and contains the HewlettPackard limited global warranty statement.
Extent of limited warranty Limitations of warranty TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Limitations of liability To the extent allowed by local law, the remedies provided in this Limited Warranty Statement are the Customer's sole and exclusive remedies.
Chapter 18 Local law Warranty information This Limited Warranty Statement gives the Customer specific legal rights. The Customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country/region to country/region elsewhere in the world. To the extent this Limited Warranty Statement is inconsistent with local law, this Statement shall be deemed modified to be consistent with such local law.
(continued) Herrenberger Straße 110-140 Lieblgasse 1 D-71034 Böblingen A-1222 Wien España Suomi Hewlett-Packard Española S.A. Hewlett-Packard Oy Carretera Nacional VI Piispankalliontie 17 km 16.500 FIN-02200 Espoo 28230 Las Rozas E-Madrid Sverige Hewlett-Packard Hellas Hewlett-Packard Sverige AB 265, Mesogion Avenue Skalholtsgatan 15451 N. Psychiko Athens 9S-164 97 Kista Italia United Kingdom Hewlett-Packard Italiana S.p.A Hewlett-Packard Ltd Via G.
19 Technical information This chapter provides information on system requirements for Windows and Macintosh; paper, print, copy, memory card, specifications for scan, physical, power, and environmental specifications, regulatory notices, and the declaration of conformity for your HP all-in-one. System requirements Software system requirements are located in the Readme file. For information on viewing the Readme file, see View the Readme file.
(continued) Type Size Banner HP Banner Paper, A4 Z-fold Computer Paper: (Tractor Perforations Removed) Envelopes U.S. #10: 105 by 241 mm (4.125 by 9.5 inches) A2: 111 by 146 mm (4.4 by 5.8 inches) DL: 110 by 220 mm (4.3 by 8.7 inches) C6: 114 by 162 mm (4.5 by 6.4 inches) Transparency film Letter: 216 by 279 mm (8.5 by 11 inches) A4: 210 by 297 mm Photo paper 102 by 152 mm (4 by 6 inches) 127 by 178 mm (5 by 7 inches) Letter: 216 by 280 mm (8.
Chapter 19 ● ● ● ● ● Language: HP PCL Level 3, PCL3 GUI or PCL 10 Print speeds vary according to the complexity of the document Duty cycle: 500 printed pages per month (average) Duty cycle: 5000 printed pages per month (maximum) Panorama-size printing Mode Best Normal Fast Resolution (dpi) Speed (ppm) Black 1200 by 1200 2 Color 1200 by 1200 up to 4800 dpi optimized 2 Black 600 by 600 9.8 Color 600 by 600 5.
Photo (dpi) Fine (dpi) Standard (dpi) Black 200 by 200 200 by 200 200 by 100 Color 200 by 200 200 by 200 200 by 200 Memory card specifications ● ● ● Maximum recommended number of files on a memory card: 1,000 Maximum recommended individual file size: 12 megapixel maximum, 8 MB maximum Maximum recommended memory card size: 1 GB (solid state only) Note Approaching any of the recommended maximums on a memory card might cause the performance of the HP all-in-one to be slower than expected.
Chapter 19 ● ● ● Non-operating (Storage) temperature range: –4º to 60º C (–40º to 140º F) In the presence of high electromagnetic fields it is possible the output from the HP all-in-one may be slightly distorted HP recommends using a USB cable less than or equal to 3 m (10 feet) in length to minimize injected noise due to potential high electromagnetic fields Additional specifications If you have Internet access, you can get acoustic information from the HP website. Go to www.hp.com/support.
Recycling program HP offers an increasing number of product return and recycling programs in many countries/ regions, as well as partnering with some of the largest electronic recycling centers throughout the world. HP also conserves resources by refurbishing and reselling some of its most popular products.
Chapter 19 This equipment includes automatic dialing capability. When programming and/or making test calls to emergency numbers: ● Remain on the line and explain to the dispatcher the reason for the call. ● Perform such activities in the off-peak hours, such as early morning or late evening. Note The FCC hearing aid compatibility rules for telephones are not applicable to this equipment.
Note à l’attention des utilisateurs du réseau téléphonique Canadien/ notice to users of the Canadian telephone network Cet appareil est conforme aux spécifications techniques des équipements terminaux d’Industrie Canada. Le numéro d’enregistrement atteste de la conformité de l’appareil.
Chapter 19 This equipment is designed for DTMF tone dialing and loop disconnect dialing. In the unlikely event of problems with loop disconnect dialing, it is recommended to use this equipment only with the DTMF tone dial setting. Notice to users of the German telephone network This HP fax product is designed to connect only to the analogue public-switched telephone network (PSTN). Please connect the TAE N telephone connector plug, provided with the HP allin-one into the wall socket (TAE 6) code N.
ARIB STD-T66 (Japan) Notice to users in Italy License required for use. Verify with your dealer or directly with General Direction for Frequency Planning and Management (Direzione Generale Pianificazione e Gestione Frequenze). E’necessaria una concessione ministeriale anche per l’uso del prodotto. Verifici per favore con il proprio distributore o direttamente presso la Direzione Generale Pianificazione e Gestione Frequenze. For 2.
Chapter 19 Declaration of conformity (European Economic Area) The Declaration of Conformity in this document complies with ISO/IEC Guide 22 and EN 45014. It identifies the product, manufacturer’s name and address, and applicable specifications recognized in the European community.
HP Officejet 7400series declaration of conformity DECLARATION OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 ______________________________________________________________________ Manufacturer’s Name: Hewlett-Packard Company Manufacturer’s Address: 16399 West Bernardo Drive San Diego CA 92127, USA declares, that the product Regulatory Model Number: Product Name: Model Number(s): SDGOB-0305-03 OfficeJet 7400 Series (Q3462A) OfficeJet 7410 (Q5569A/B, Q5573C-Japan), 7410xi (Q5564A), 7413 (Q5570
Index Symbols/Numerics 10 by 15 cm photo paper load 34 2-wire phone cord 182, 187 250 Sheet Plain Paper Tray fax, select for 117 4 by 6 inch photo paper, load 34 4-wire phone cord 182, 187 A A4 paper, load 32 access list, HP Instant Share 134, 147 accessories, order 149 ADSL line.
Index two-sided 58 correct port test, fax 180 customer support Australia 210 contact 207 HP Quick Exchange Service (Japan) 212 Japan 211 Korea 211 North America 208 outside U.S.
H Hagaki cards, load 35 hardware setup troubleshoot 167 hardware test, fax 179 header, fax 111 HP all-in-one about 2 return your HP all-inone 212 HP Director HP Instant Share 130 missing icons 175 start 10 HP Gallery OS 9 HP Image Zone 15 OS X HP Image Zone 13 HP help (OS 9 HP Image Zone) 15 HP Image Print (OS X HP Image Zone) 13 HP Image Zone button (Windows) 11 HP Instant Share 128, 129, 139 Macintosh 11, 14, 129 overview 10 send images 139 Windows 10, 128 HP Instant Share access list 134 auto checking 14
Index load 32 letter paper load 32 lid backing, clean 153 lighten copies 63 faxes 116 line condition test, fax 180 load 10 by 15 cm photo paper 34 4 by 6 inch photo paper 34 A4 paper 32 banner paper 36 envelopes 36 full-size paper 32 greeting cards 36 Hagaki cards 35 iron-on transfers 36 labels 36 legal paper 32 letter paper 32 originals 30 postcards 35 transparencies 36 lower paper tray fax, select for 117 M main paper tray fax, select for 117 maintenance align print cartridges 161 check ink levels 153 cle
print options 144 print, cancel 145 Quick Print 50 receive from allowed senders 141 receive from any sender 141 scan 70 send 70 send from a destination file 137 send from a memory card 125, 136 send scanned images 127, 137 share 70 slide show 50 unsupported file format 204 physical specifications 223 PictBridge 49 poll to receive fax 110 postcards, load 35 posters copy 65 power save mode 164 power specifications 223 preview images 143 print both sides of page 108 cancel job 75 fax reports 99, 104, 112, 113
Index from directly connected device 69 from front panel 68 from networked device 69 HP Instant Share 70, 127, 137 menu 8 proof sheet 44 scan specifications 223 stop 72 to memory card 71 scan document HP Director (Windows) 10 OS 9 HP Image Zone (Macintosh) 15 scan glass clean 152 load original 31 scan picture HP Director (Windows) 10 OS 9 HP Image Zone (Macintosh) 15 OS X HP Image Zone (Macintosh) 12 scan to menu (USB - Macintosh) 8 menu (USB - Windows) 8 menu button 4 scan to OCR (OS X HP Image Zone) 12 sc
telephone answering machine.
Printed on at least 50% total recycled fiber with at least 10% post-consumer paper © 2004 Hewlett-Packard Development Company, L.P. Electronic Edition www.hp.