contents User’s Guide HP OfficeJet Pro 1175C
©Copyright Hewlett-Packard Company 1998 All rights are reserved. No part of the document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company. Note: Regulatory information can be found in Chapter 15 of this User’s Guide. Publication number: C5365-90000 First edition: February 1998 Printed in U.S.A.
Owner’s Information Please complete the following for future reference. HP OfficeJet Pro 1170C Series: Serial Number: Date of Purchase: Place of Purchase: Address: Phone Number: Service Contract Number: Date of Contract Expiration: Adobe PhotoDeluxe Serial Number: HGW100B7100005-459 Caere OmniPage LE Serial Number: Symantec WinFax PRO Serial Number: Safety Symbols ! If present, this symbol is placed on the OfficeJet Pro where it is necessary for you to refer to the manual in order to understand a hazard.
contents Chapter 1 — Welcome! Copying Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printing Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Scanning Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 4 — Printing Start Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Stop Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 Stop a Print Job from the HP OfficeJet Pro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 Stop a Print Job from Windows 95/98 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 10 — Getting Help HP Multimedia Product Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1 HP Scanning Tutorial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2 On-Line Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2 Caere OmniPage LE, Adobe PhotoDeluxe, and Symantec WinFax PRO . . . . . . . . . .
Chapter 14 — Hewlett-Packard Limited Warranty Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-1 Express Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-1 Warranty Upgrades. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-2 Returning Your HP OfficeJet Pro for Service . . . . . . . . . . .
1 Welcome! Congratulations! You have just purchased the one system that will handle all your crucial office functions efficiently—the HP OfficeJet Pro. With your HP OfficeJet Pro, you can copy, print, or scan documents in full color or in black and white. Copying Features You can produce high-quality color and black and white copies, using a variety of paper types and sizes, including iron-on transfers.
About This Guide This User’s Guide will help you get started and will show you how to perform the most common tasks with your HP OfficeJet Pro. If you find you need additional information, use the 1170C Series Toolbox on your desktop. Or for late-breaking updates, check the OfficeJet Pro website at the following address: http://www.hp.
Setting Up Your New HP OfficeJet Pro 2 This chapter presents recommendations for placement of your HP OfficeJet Pro and presents the eight simple steps for unpacking and setting up your HP OfficeJet Pro. Be sure to perform the steps in the order listed. Choosing a Location and Environment for Your OfficeJet Pro ◆ ◆ ◆ ◆ ◆ ◆ Use your OfficeJet Pro only within normal office temperature and humidity ranges. The recommended range is 59o–95oF (15o–35oC) and 20%–80% humidity ranges.
Before You Start Before you start setting up your HP OfficeJet Pro: ◆ ◆ Have this User’s Guide and installation CD-ROMs ready. If you will be installing WinFax PRO, have your Windows 95/98 CD-ROM or installation diskettes available. Direct Connection The HP OfficeJet Pro must be connected directly to your computer’s parallel port. Do not use a switch box or the pass-through port of another parallel port product such as a scanner, tape drive, Zip™ drive, or CD-ROM drive.
Parallel Port Mode/Type In order to scan using your HP OfficeJet Pro, you must have your computer’s parallel port set to one of the following modes: ECP (Extended Capabilities Port) Available in recently manufactured computers. This mode ensures the fastest scanning speed. Note: Your computer may have ECP mode, but it may not be turned on. Bi-Directional Allows communication back and forth between your computer and the OfficeJet Pro. Scanning will be slower than with ECP mode.
Eight Easy Steps to Set Up Your HP OfficeJet Pro To set up your HP OfficeJet Pro properly, follow the eight easy steps in the order shown below. Step 1 — Unpack Your HP OfficeJet Pro 1 Remove the cardboard tray containing the accessory items. 2 Rest the box on its side, and pull out your HP OfficeJet Pro. 3 Remove the packing material and the orange packing tape from the outside of the product. TIP Save the packaging materials in case you ever move or ship your HP Office Jet Pro.
5 Verify that the following items are included with your HP OfficeJet Pro: a front-panel overlay (has text on it) b this User’s Guide c CD-ROM disks d one black and one tri-color print cartridge e power cord f IEEE-1284 parallel printer cable If any of the items are missing or damaged, contact the dealer from whom you purchased your HP OfficeJet Pro.
Step 2 — Attach the Front Panel Overlay 2-6 1 Align the front panel overlay with the front panel buttons. 2 Push straight down firmly on both ends and the middle to snap the overlay into place.
Step 3 — Unlock Your HP OfficeJet Pro The scanner lock is under the front panel. Unlock the scanner by twisting the green knob (lever) under the front panel, toward the back of your HP OfficeJet Pro, until it stops. The knob (lever) only turns one way. NOTE Leave the scanner unlocked unless you need to move your HP OfficeJet Pro. Locking the scanner protects it during moving. Refer to “Prepare Your HP OfficeJet Pro for Shipment” on 14-3 for locking instructions.
Step 4 — Load Paper Into Your HP OfficeJet Pro NOTE 2-8 1 Remove the yellow/orange shipping inserts from the paper tray, if you have not already done so. 2 Slide the paper width and length adjusters to their outermost positions. 3 Insert up to 150 sheets of paper [approximately a 3/4 in. (19 mm) stack of paper] into the bottom (IN) tray, print side down, until it stops. The output tray (top tray) can hold a maximum of 50 sheets.
4 Slide the paper width and length adjusters in until they stop at the edges of the paper. See “Tips on Loading Paper in the Paper Tray” on 7-4 for information on loading specific paper types.
Step 5 — Insert the Color and Black Print Cartridges 1 Lift the document cover, open the print cartridge access cover, and remove the yellow/orange shipping insert from the inside of the cartridge cradles. TIP Keep and store the shipping insert and other packing materials in case you ever need to move or ship your OfficeJet Pro. NOTE Use the print cartridge access cover to prop open the document cover while you insert the print cartridges. 2 2-10 Lift up both print cartridge latches.
3 Remove the tri-color print cartridge (the thicker one) from its package and, being careful to touch only the black plastic, gently remove both the green pull tab and blue tape covering the nozzles. tri-color print cartridge, part number C1823A CAUTION NOTE black print cartridge, part number C51645A Be careful not to touch the gold-colored contacts. 4 Push the tri-color print cartridge firmly down into the cradle on the left, and close the cartridge latch.
Step 6 — Connect the Cable and Power Cord NOTE CAUTION 2-12 Use the cable that was shipped with your product. It is a special IEEE-1284 parallel cable that is necessary for the proper functioning of your HP OfficeJet Pro. If you choose to buy a longer cable, make sure it is an IEEE-1284 compliant parallel cable. 1 Connect the printer cable to HP OfficeJet Pro, snapping both clips into the notches. (The connector is located on the left side toward the back of the product.
The HP OfficeJet Pro comes with the power cord for the country to which it is shipped. If the plug on your power cord does not look familiar, contact your dealer or local HP Sales and Support Office. WARNING In case there is an emergency and you need to shut off power to the HP OfficeJet Pro, choose an outlet that is easy for everyone to access. Power is present in the product even if the white button in the lower right front corner of the OfficeJet Pro has been turned off.
Step 7 — Install the Software NOTE Do not turn on your HP OfficeJet Pro yet! Now you need to install software so that the HP OfficeJet Pro can work with your computer. HP Software 1 Turn on or reboot your computer. If you see the following screen, press the Esc key on your keyboard to close the “New Hardware Found” dialog. 2 Start the installation by doing one of the following: ◆ ◆ Insert CD-ROM #1 into your computer’s CD-ROM drive.
3 The HP License Agreement is displayed. Click Yes to continue. 4 A dialog appears, instructing you to turn on your HP OfficeJet Pro. 5 Turn on your HP OfficeJet Pro now, by pressing the white button in the lower right front corner of the product, and click OK.
6 NOTE The following screen appears. You must install both the printing and scanning software in order to scan. HP FontSmart comes with TrueType fonts and allows you to easily install and remove other fonts on your system. Click Browse… to select a different destination folder for the HP OfficeJet Pro software. Click Next> to continue.
7 A “Testing Device Connection” message is displayed while the installation program tests the cable connection between your computer and the HP OfficeJet Pro. If the bi-directional communications test fails, you will need to set the front panel language and page size manually, following the instructions on page 3-9. The communications problem must be resolved before you will be able to scan.
Product Tour 8 Next, you will be invited to take the HP OfficeJet Pro 1170C Series Product Tour. The Product Tour is a 3–5 minute overview of the capabilities of your HP OfficeJet Pro. We recommend that you take the Tour before using the product for the first time. Click Next> to continue. Insert CD-ROM#2, as prompted, and click OK to take the Tour.
Additional Software 9 After you have completed the Tour, the “Install Software” dialog box appears. These software packages from Hewlett-Packard partners will enhance the capabilities of your OfficeJet Pro. Click to put a checkmark next to the software product you want to install. ◆ ◆ ◆ ◆ NOTE Caere Omnipage LE allows you to scan text into a format you can edit with your word processor. Imaging for the Internet allows you to view and print FlashPix® images off the Internet.
Installing Caere OmniPage Limited Edition Software 10 If you install Caere OmniPage, follow the directions on the screen. When you see the following screen, be sure to select HP OfficeJet Pro PictureScan. Installing HP Imaging for the Internet Software 11 If you are installing Imaging for the Internet, follow the directions on the screen. An Imaging for the Internet User Guide will be installed in the Imaging for Internet program folder, along with a README file.
Installing Symantec WinFax PRO Software 13 If you are installing Symantec WinFax PRO, insert the Symantec WinFax PRO CD-ROM now, and click OK. Then follow the instructions on the screen. a When you see this screen, enter your fax number and other dialing information as necessary. Click the Help button if you are not sure what to enter. b When you see this screen, enter your name or your fax number in the CSID field.
c If you see the following screen (you might not), insert your Windows 95/98 installation CD-ROM or diskettes. (If you do not have Windows 95/98 CD or diskettes, but the Windows 95/98 Setup files are on your hard drive, go to step 1). 1) Using either the Explorer or the Browse CD button, go to the Win 95/98 directory. The dialog box should tell you the exact directory and file it is looking for. 2) When you are asked if you want to set WinFax PRO as your default printer, be sure to answer No.
d When you see the following screen, if you do not have a voice modem, uncheck TalkWorks by clicking the box. When you have made all necessary entries, Symantec WinFax PRO will be installed. 14 Next, you will be prompted to restart your computer. You must reboot your computer before you can use the HP OfficeJet Pro. Click Finish. The first time you restart your computer after installing the HP OfficeJet Pro, you will be invited to register your product electronically.
Step 8 — Align Your Tri-Color and Black Print Cartridges Before you start using your HP OfficeJet Pro, you need to align the tri-color and black print cartridges to ensure the best copy and print quality. When you turn on your HP OfficeJet Pro for the first time, you will see the message “Initializing,” followed by the message “Press Resume to Align Cartridges” on the front panel display.
2 Look closely at the set of horizontal bars, and determine which set of black and color lines is aligned the best. 3 Select the number on the front panel display that represents the best horizontal alignment pattern, and press Select/Resume. If necessary, use the Plus (+) and Minus (–) buttons on the front panel to change the number on the display. The mid-range letter for vertical alignment appears on the front panel display.
2-26 Setting Up Your New HP OfficeJet Pro
3 Copying This chapter explains how to make copies and how to use the special copying features of the HP OfficeJet Pro. It also explains how to use other features on the front panel and special considerations of the automatic document feeder. NOTE The scanner light remains on for approximately 12 hours after you turn on the HP OfficeJet Pro or make the first copy of the day. This keeps the bulb warm for optimal performance. The bulb uses very little power.
How to Make Copies 1 If it is not already on, turn on the HP OfficeJet Pro by pressing the white button on the lower right front corner of the product. 2 Manually (on the copy glass): Lift the document cover, place the original face down on the glass along the two green borders, and close the document cover. Put the long edge of your original along the longer green border. NOTE Be sure to place all originals, including small photographs, in the corner along the two green borders.
When the originals are in place, the phrase “Document Loaded” appears briefly on the display, and lights flash. NOTE Refer to “Automatic Document Feeder Requirements” on page 7-5 for information on the types of paper you can use in the document feeder. 3 If you are making more than one copy, specify the number of copies to make. 4 If desired, adjust the way your copy will look using the Copy Quality, Reduce/Enlarge, Lighter/Darker, and Color Intensity buttons.
◆ ◆ ◆ ◆ ◆ ◆ ◆ ◆ NOTE TIP Reduce/enlarge features Paper types Lighter/darker Color intensity Text enhancement (TE) Enhance light colors (ELC) Copy paper size Set defaults The copy settings are reset to their default settings two minutes after each copy job is complete. If you consistently use front panel settings other than the default, consider establishing those settings as your new defaults. See “Set Defaults” on 3-10 for more information.
To change the Copy Quality setting, press the Copy Quality button, the small button directly beneath the three quality settings (Best, Normal, Fast), until the light next to the copy quality setting you want to use is lit. Reduce/Enlarge Options Using the HP OfficeJet Pro’s digital Reduce/Enlarge features, you can quickly and easily reduce or enlarge images to the size you want. NOTE Some Reduce/Enlarge features let you specify the exact percent reduction or enlargement you want to use.
◆ Poster 400% (– +) determines how to divide up the original image and enlarge each part to end up with an image that is up to 400% larger than your original. You can specify a different total enlargement percentage using the Minus (–) or Plus (+) buttons. A poster may be created using up to 25 sheets of paper (5 sheets wide and 5 sheets long). For example, you can use Poster to create posters of your work to display in your office or store. Use HP Premium Photo Paper for a glossy, near-photo-quality look.
Paper Types The Paper Type you select affects how the HP OfficeJet Pro makes copies. It is important to select the appropriate Paper Type setting for the kind of paper you are copying onto. Review the table on page 7-3 for more information. To change Paper Type: 1 Press the Paper Type button repeatedly to scroll through the list of available paper types. 2 When the paper type you are using is listed, press Select/Resume to choose it.
TE (Text Enhancement) TE sharpens the edges of black text. It is turned on by default and should, in most situations, be left on. However, turn TE off if: ◆ ◆ ◆ NOTE Large, black typefaces look splotchy (not smooth). Horizontal grainy or white bands appear in light- to medium-gray areas. Thin, colored objects or lines contain black sections. TE is automatically turned off when Photo Paper is selected. To turn TE On/Off: 1 Press the Menu button until “TE” appears on the front panel display.
Changing Other Front Panel Settings This section explains how to use the following settings and options: ◆ ◆ ◆ ◆ ◆ Front panel language Copy paper size Set defaults Factory defaults Clear/Stop Front Panel Language You established the Front Panel Language when you first set up your HP OfficeJet Pro. To switch to a different language, follow these steps. 1 While holding down the Select/Resume button, press the Color Intensity button, then release both buttons. The current language is displayed.
Set Defaults If you consistently use settings on the front panel other than the default, you can establish those setting as your new default. NOTE The default setting is always indicated by a solid dot. You can change default settings for all your front panel options. To establish new defaults, first set all options the way you want them to be. Then use the Set Defaults feature to save all the settings. Here is an example using Auto Fit.
Using the Automatic Document Feeder (ADF) With the automatic document feeder, you can feed up to 30 originals at a time. You can use letter-sized or A4-sized originals in the feeder. Here are some other tips: ◆ ◆ ◆ ◆ ◆ ◆ ◆ ◆ ◆ Always feed your originals with the printed-side facing back in the document feeder, and the top of the document to the right. Do not mix paper types or sizes in the ADF. Load only originals printed on 16–24 lb. paper in the document feeder.
3-12 Copying
4 Printing Using your HP OfficeJet Pro, you can print on many sizes and types of paper, such as letter-, A4-, and legal-sized paper. You can also print on envelopes, transparency film, labels, cards, and even custom-sized letterhead or stationery. For more information on printing on these types of paper, see page 7-2. Start Printing 1 NOTE If it is not already on, turn on HP OfficeJet Pro by pressing the white button located on the lower right front corner of the product.
3 NOTE 4-2 Change the print settings as necessary: a From your software program’s File menu, select Print. You will see a dialog box similar to the one below. b Click the Properties button. The HP OfficeJet Pro 1170C Series print setup dialog box is displayed. c Here is where you specify Paper Size, Paper Type, and Print Quality for the file you are printing. Make necessary adjustments, then click OK to return to the Print dialog.
TIP For detailed instructions on changing print settings, such as Paper Size and Orientation, see the 1170C Series Toolbox. For information on accessing help, see page 10-3. 4 When all setup options are set correctly, from your software program’s File menu, select Print. Stop Printing You can stop printing a file using either the HP OfficeJet Pro or Windows 95/98. Stop a Print Job from the HP OfficeJet Pro ◆ Press the Clear/Stop button on the front panel to stop printing.
NOTE 4-4 Most programs that were designed for Windows 95/98 use the Windows 95/98 print spooler. The above procedure will work to stop printing in these programs. If the procedure does not work, your program may not use the Windows 95/98 spooler (for example, PowerPoint in Microsoft Office 95 and 97). If this happens, follow the instructions for canceling “Background Printing” in the on-line help for your program.
5 Scanning Using your HP OfficeJet Pro and the software programs that come with it, you can scan text and pictures and then make changes to them. This chapter highlights the methods you can use to scan text and pictures. For more information on scanning, including step-by-step instructions, refer to the OfficeJet Pro Scanning Tutorial. See page 10-2 for more information. Scanning Methods You can scan in several different ways.
Using Scan To Fax and WinFax PRO: ◆ ◆ Scan To Fax—Launch WinFax PRO from the OfficeJet Pro front panel, and scan pictures or text into a fax to send. (See Chapter 6.) WinFax PRO—Scan pictures or text into a ready-to-send fax file. (See Chapter 6.) Scanning Tips ◆ ◆ ◆ ◆ ◆ Never scan at a higher resolution or bit depth than you need. It does not improve the quality, and just takes up disk space.
To use ScanPicture: 1 NOTE Place the item you want to scan against the green borders on the scanner glass. You cannot use the automatic document feeder with the ScanPicture option. 2 Place your cursor in the document where you want your scanned image to be placed, and select ScanPicture from the File menu. 3 A preview scan displays. The animated selection border shows the portion that will be scanned.
NOTE 1 Open a file using Adobe PhotoDeluxe. 2 Place the item(s) you want to scan against the green borders on the scanner glass or in the automatic document feeder (ADF). If you are using the ADF, be sure to place the originals with the printed side facing back and to the right. When you scan using the automatic document feeder, the entire image is scanned, without a preview scan. To change the size of the scanned image, you will need to edit it after it is saved.
4 Click Scan. The pages will be scanned and imported into your file, ready for editing. Scanning Using a Standalone Program Scanning Pictures Using HP PictureScan With HP PictureScan, you can scan pictures and save them in a new file. You will find PictureScan listed as 1. Scan in the HP OfficeJet Pro 1170C Series folder under your Start menu. To scan using PictureScan: 1 NOTE Place the item(s) you want to scan against the green borders on the scanner glass or in the automatic document feeder (ADF).
TIP If you want to save an image in FlashPix (.fpx) format, launch Adobe PhotoDeluxe, and use the TWAIN feature to scan the image. Then save it as a .fpx file type. See “Scanning Pictures in TWAIN-Aware Programs” on 5-3. Scanning Text Using Caere OmniPage LE To scan text and save it in a new text file: NOTE 1 Under the Start menu, select Programs and then select OmniPage Limited Edition from the Caere Applications folder. 2 From the File menu, select New Job to create a new file.
Editing Your Scanned Pictures You can edit your scanned pictures using the image editor software provided with your HP OfficeJet Pro. ◆ ◆ NOTE If you used ScanPicture to place an image in a document, simply double-click the image to start Adobe PhotoDeluxe. After you have finished editing your picture, click the Exit & Return to HP ScanPicture button. The modified picture appears in your document.
5-8 Scanning
6 Communicating This chapter explains how to scan and send it as a fax file attachment using the HP OfficeJet Pro and Symantec WinFax PRO. To scan and send e-mail, refer to the Symantec WinFax PRO on-line help. Scanning Using WinFax PRO Scanning Using Scan To Fax With the OfficeJet Pro, you can scan a page (or multiple pages), automatically launch Symantec WinFax PRO, and include the scanned pages in the fax you send.
Scanning Using Symantec WinFax PRO Standalone 1 Place the page(s) you want to scan against the green borders on the scanner glass or in the automatic document feeder (ADF). If you are using the ADF, place the originals with the printed side facing back and the top to the right. 2 On the taskbar, click Start, and from the Programs menu select WinFax PRO from the WinFax PRO directory. The main Symantec WinFax PRO window appears. 3 From the Tools menu, select Scan, then select Scan and Send.
7 All About Paper This chapter explains the paper types you can use when copying and printing. It also presents some tips on loading paper and transparency film, and specifies paper requirements for originals used in the automatic document feeder. For a current list of HP papers, visit our website: http://www.hp.com/go/officejet-pro HP Papers The HP OfficeJet Pro is designed to copy and print onto a variety of paper types and weights, including plain paper.
◆ ◆ NOTE HP Premium Heavyweight InkJet paper is matte-coated on both sides for double-sided copying. It is the perfect choice for near-photographic reproductions and business graphics for report covers, special presentations, brochures, mailers, and calendars. HP Premium InkJet Paper is the ultimate coated paper for high-resolution printing. A smooth-matte finish makes it ideal for your special documents. See page 7-5 for automatic document feeder paper requirements.
Paper Choices When Printing The HP OfficeJet Pro is designed to print on many sizes and types of paper, such as letter-, A4-, and legal-sized paper. You can also print on envelopes, labels, cards—even custom-sized letterhead or stationery. Using the Right Print Settings in the OfficeJet Pro Print Properties Dialog The Print Settings you choose in the Print Properties dialog tell the printer how to work with the specific paper you are using.
Tips on Loading Paper in the Paper Tray ◆ ◆ ◆ ◆ ◆ All paper: Load paper print-side down with the letterhead (or top of page) going into the tray first. Be sure paper is loaded fully forward in the paper tray. HP Premium InkJet Paper: Locate the gray arrow on the nonprinting side of the paper, and insert paper with the arrow side facing up. HP Premium Photo Paper: Load the shiny side facing down. Always load at least 5–10 sheets in the paper tray.
Input Tray Requirements Recommended Use Not Recommended Paper heavier than 36 lb (135 g/m2) or lighter than 16 lb (60 g/m2) ◆ Paper with cutouts or perforations ◆ Photo paper other than HP Premium Photo ◆ HP Bright White InkJet Paper ◆ Transparency film other than HP Premium ◆ HP Premium Transparency Film ◆ Any size paper other than Letter or A4 ◆ Letter-, legal, or A4-size paper ◆ Heavyweight paper other than HP Premium ◆ HP Premium Heavyweight InkJet ◆ Multiple-part forms or label stock paper ◆ HP Iron-
7-6 All About Paper
Sharing the OfficeJet Pro Over a Network 8 This chapter explains how to set up the HP OfficeJet Pro and your computers for network printing and file sharing. IMPORTANT Contact your network administrator before setting up your OfficeJet Pro for file sharing. Your company may have security guidelines for you to follow. Hewlett-Packard does not provide support for peer-to-peer networks, file sharing, and printing. Check your Windows Help system or Microsoft for assistance.
Setting Up the Server NOTE 1 Install the HP OfficeJet Pro 1170C Series software on the server, as described in Chapter 2 of this User’s Guide. 2 Next, set up the server so that other computers on the network can print to the HP OfficeJet Pro and access files. See “Enabling file and printer sharing” and “Sharing your printer with other people” in Microsoft Windows 95/98 Help for detailed instructions.
9 When you are asked to take the Product Tour, click View the tour now to remove the check mark, and then click Next>. 10 When you are asked to insert CD-ROM#2, click Cancel. 11 Click Finish to restart the client computer. 12 After your computer restarts, you will see the “Electronic Registration” screen. Click Never Register for the first screen and Yes in the second screen so the registration screen does not appear again. Printing and font software is now installed on this client computer.
8-4 5 In the “Add Port” dialog, click the Browse… button to see a list of networked printers. 6 In the “Browse for Printer” dialog, click on the OfficeJet Pro, then click OK. 7 Click OK to select the network path to the printer.
8 Click OK again to enable printing to the redirected port. 9 To print to the shared HP OfficeJet Pro 1170C Series from your software programs, select it using each program’s “Print” dialog. How to Share Files Across a Peer-to-Peer Network 1 Follow the “Opening a shared folder” procedure in Windows 95/98 Help to access the file or folder you need. 2 Copy the file from the shared folder to your computer.
8-6 Sharing the OfficeJet Pro Over a Network
Maintaining Your HP OfficeJet Pro 9 With minimal maintenance you can keep your HP OfficeJet Pro in top working condition. Perform the following maintenance procedures as necessary. Cleaning the Exterior Case Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off the case. The interior of the HP OfficeJet Pro does not require cleaning. Keep fluids away from the interior of the HP OfficeJet Pro. Cleaning the Glass Dirty copier glass (fingerprints, smudges, etc.
To clean the glass: CAUTION 9-2 1 Turn off the HP OfficeJet Pro, remove the power cord, and then raise the document cover. 2 Clean the glass with a soft cloth or sponge slightly moistened with warm water and a mild soap or detergent. You may also use glass cleaner. Do not use abrasives, acetone, benzene, or carbon tetrachloride on the glass; these can damage the glass. Do not place liquids directly on the glass. They may seep under it and damage your HP OfficeJet Pro.
Getting Help 10 Your OfficeJet Pro includes several resources to help you get started and use the product to full advantage. This chapter describes the types of help available. HP Multimedia Product Tour The on-line tour for the OfficeJet Pro gives you a brief introduction to the all-in-one product and its capabilities. You can run the Tour either from the HP OfficeJet Pro 1170C Series folder or from the 1170C Series Toolbox.
HP Scanning Tutorial The OfficeJet Pro scanning tutorial answers your questions about scanning—from the basics (“What is scanning anyway?”) to the more advanced (“How do I change resolution?”). The Tutorial also gives you step-by-step instructions for scanning, and gives you important tips on using the HP OfficeJet Pro to its full potential. TIP The Scanning Tutorial is designed to be used as both an introduction to scanning and a reference tool.
HP PictureScan Help The main HP PictureScan window includes a Help button at the bottom of the screen. Click it to view detailed information on using PictureScan. For help on scanning using PictureScan, click here. 1170C Series Toolbox Your 1170C Series Toolbox help presents detailed procedures for many tasks you will perform with your HP OfficeJet Pro. The Toolbox help also includes troubleshooting information. When problems occur, look for a description of the particular symptoms you are experiencing.
You access this help from the HP OfficeJet Pro 1170C Series folder, or by double-clicking the 1170C Series Toolbox icon on your desktop. You can also select HP OfficeJet Pro Help from the Help menu of many of your word processing, spreadsheet, or presentation programs. The How Do I? tab features help for many tasks you perform every day. It includes a complete copy of your HP Limited Warranty, information about HP papers, and quick access to the on-line tour and tutorial.
Support Services 11 This chapter explains how to get support for the OfficeJet Pro 1170C Series and the other software programs included with your all-in-one product. Get Help from HP If you are unable to find the answer you need in this book or in on-line help, you can contact one of the HP support services listed in the following pages. Some support services are available only in the U.S. and Canada, while others are available in many countries worldwide.
In Europe, dial one of the following numbers: ◆ +49 180 5 290220 ◆ +44 870 606 9081 In Latin America, drivers are available in English, Spanish, and Portuguese.
If you need to contact HP Customer Support, do the following before you call: 1 Make sure that the OfficeJet Pro is plugged in and powered on, that the specified inkjet print cartridges are installed correctly, and that the recommended paper is properly loaded in the input tray. 2 Review the setup section (Chapter 2) and the troubleshooting section (Chapter 12) in this User’s Guide.
Calling in Europe The numbers listed below are current as of the printing date of this User’s Guide. For a list of current international HP Support Service numbers, visit this address: http://www.hp.com/cpso-support/ecscphone You can call the HP support center in the following countries. This service is free during the warranty period; however, your standard long-distance phone charges will apply.
Get Help from Caere for OmniPage LE U.S. Support In the U.S., call 408-395-8319, or fax Caere at 408-395-5120. International Support Internationally, call one of the following numbers, or fax Caere at +49 (0) 180 523 53 12.
International Support These numbers are for international Adobe users.
International Symantec offers telephone support in English, French, German, and Dutch from 9:00 a.m. to 5:00 p.m. CET Monday through Friday.
Troubleshooting 12 This chapter presents procedures for resolving paper jams in the paper tray and automatic document feeder. It also lists messages that may appear on the HP OfficeJet Pro front panel display or on your computer screen. For more troubleshooting help, see “Troubleshooting” in the 1170C Series Toolbox. See “1170C Series Toolbox” on page 10-3 for instructions on how to access and use the Toolbox.
To resolve this problem: 1 Press and hold down the Select/Resume button. When you do this, the paper rollers in the HP OfficeJet Pro move forward to help eject the jammed paper. 2 If this does not work, press and hold down Select/Resume again. The paper rollers move in reverse. 3 If the paper is still jammed, repeat steps 1 and 2 to move the paper rollers forward and backward. 4 Gently remove the paper.
3 4 Check to make sure the margins are aligned and not skewed. a Fold the Self Test Page in half carefully so that the “A” and the “C” along the left margin line up. b Line up the equal signs (=). c Verify that the vertical line next to the “A” appears between the two vertical lines next to the “C” (does not have to be centered). If the alignment is satisfactory, the copier mechanism is working properly.
Cleaning Cartridges Use the Clean Cartridges feature when the Self Test Page shows streaking or white lines through any of the colored bars. Do not clean cartridges unnecessarily. This wastes ink and shortens the life of your print cartridges. To clean the cartridges: 1 Press the Menu button repeatedly until you see “Clean Cartridges” on the front panel display. 2 Press Select/Resume.
Front Panel Messages Message What You Should Do Power Save On. The front panel displays this message when the OfficeJet Pro has not been used for 12 hours or more. Press any button on the front panel or load originals in the automatic document feeder. Door Open. Close cartridge door. Close the print cartridge door. Paper Jam. Press and hold Resume to eject paper. To clear the paper jam, press and hold the Select/Resume button. The paper should eject.
Front Panel Messages (Continued) Message What You Should Do Remove and check color cartridge. Verify Part Number: C1823A. The wrong tri-color cartridge may be installed. Remove it, and replace it with the correct cartridge, part number C1823A. Unlock scanner. The scanner is locked. See “Step 3 — Unlock Your HP OfficeJet Pro” on 2-7 for unlocking instructions. Cartridge carriage blocked. Unblock the cartridge, and turn power off then on again. Scanner bulb failing.
On-Screen Messages Message Disk full. What You Should Do The image you are scanning will create a file that is too large to fit on the designated disk. ◆ Save the file on a different disk. ◆ Free up disk space, and try again. ◆ Save the image in a different format or resolution. See the Scanning Tutorial for tips on scanning and file sizes. Cannot find all the necessary files to run WinFax PRO. Reinstall WinFax PRO. Symantec WinFax PRO has not been installed or has corrupted files.
On-Screen Messages (Continued) Message What You Should Do Remove original from the document glass then press Select/Resume on the front panel. An original sheet is already present on top of the document glass. Remove this original and press the Select/Resume button before you re-feed an original through the automatic document feeder. Your scan has been cancelled due to communication failure. 1.
Adding and Removing Software Programs 13 This chapter explains how to remove HP OfficeJet Pro software from your computer. It also explains how to reinstall the software, if necessary. Uninstalling Software When you install a software program on your computer, many files on your system are either added or changed because of the new program. When you need to remove a software program, you need to remove all files associated with that program, not just the files you see in a particular program folder.
5 Select the HP OfficeJet Pro printer, and delete it by selecting Delete from the File menu. This step removes the HP OfficeJet Pro 1170C Series software. 6 Restart Windows. Uninstalling Adobe PhotoDeluxe 1 From the taskbar, select Start, then select Uninstall PhotoDeluxe 2.0 from the Adobe PhotoDeluxe 2.0 program folder. 2 Follow the directions on the screen. Uninstalling Caere OmniPage LE 1 Run OmniPage Limited Edition. 2 Under the Tools menu, select OCR Aware.
Installing HP OfficeJet Pro Partner Software If you did not install some of the available third-party software programs when you installed your OfficeJet Pro, follow these procedures to install them separately. 1 Insert CD-ROM #2 in your computer’s CD-ROM drive. 2 From the task bar, select the Start menu, and then select Run. 3 Enter z:\setup (substitute your CD-ROM drive letter for the “z”). The “Install Software” screen appears.
3 Navigate to your CD-ROM drive, and open the HP ScanPicture Office 97 Patch folder. 4 Double-click setup.exe. The “InstallShield” dialog box is displayed. 5 Click Yes to install the Office 97 patch. 6 When the patch has been installed, click OK. 7 Restart your computer. You will now be able to scan while working in your Office 97 programs.
Hewlett-Packard Limited Warranty 14 HP OfficeJet Pro 1170C, 1175C Duration of Limited Warranty (Hardware): 1 Year Duration of Limited Warranty (Software): 90 Days Duration of Limited Warranty (Print Cartridges): 90 Days To review a complete copy of your warranty, see “Warranty Information” in your HP OfficeJet Pro 1170C Series Toolbox.
Warranty Upgrades Extended warranties and service option upgrades may be obtained through your local HP authorized dealer or HP service centers. In the U.S. and Canada, extended warranties may also be obtained by calling HP at 1-800-446-0522. For on-site service contracts, call 1-800-835-4747.
Prepare Your HP OfficeJet Pro for Shipment CAUTION 1 Turn on the HP OfficeJet Pro, and leave it on for at least 2 minutes. 2 Raise the document cover, then raise the print cartridge access cover and use it to prop open the document cover. 3 Remove both print cartridges and close the print cartridge latches. Place print cartridges in an airtight bag so they will not dry out, and put them aside (do not send them with the OfficeJet Pro, unless instructed to by the HP customer support call agent).
7 Pack the OfficeJet Pro for shipment using the original packing materials. If you do not have the original packaging materials, you can request a replacement package set from HP Customer Support. 8 Please also include the following items in the box: ◆ ◆ ◆ NOTE 14-4 A brief description of symptoms for service personnel (samples of print quality problems are helpful). A copy of the sales slip or other proof of purchase to establish the warranty coverage period.
Technical Information 15 System Requirements Hewlett-Packard software solution Minimum Recommended (HP Components Only) (Typical installation with all components) Processor 486/66 MHz Pentium DOS (disk operating system) 6.0 or later 6.0 or later Windows 95 95/98 RAM 16 MB 32 MB Disk Space Needed 45 MB 167 MB Video Display 256 colors 16.
Adobe PhotoDeluxe ◆ 70 MB+ available hard disk space ◆ 16 MB+ RAM ◆ 256 color or greater display monitor ◆ Sound card (recommended) Caere OmniPage Limited Edition ◆ 12 MB+ available hard disk space ◆ 12 MB+ RAM Symantec WinFax PRO ◆ 25 MB+ available hard disk space ◆ 16 MB+ RAM ◆ Class 1, Class 2, Class 2.0 or CAS-compatible fax/voice modem ◆ Sound card (for TalkWorks) ◆ VGA video minimum Imaging for Internet ◆ 12 MB+ available hard disk space ◆ 16 MB+ RAM ◆ Netscape Navigator 2.
Copy Margins Functional Specifications Copy at 100% or Clone Option: Margin Letter (8.5 x 11 in.) (210 x 297 mm) Top Bottom Left Right 0.07 in. 0.5 in. 0.2 in. 0.2 in. 1.8 mm 12.7 mm 3.3 mm 3.3 mm Operating System Compatibility Windows 95/98 Network – Netware 3.12, 4.1 (printer only) Windows 3.1 support (OfficeJet Pro 1150C compatibility) Windows NT 4.0 A4 Copy at 100% when document feeder is installed and user is copying from the glass onto Letter-size paper: Margin Letter (8.5 x 11 in.
Paper Sizes Copying U.S. letter-sized (8.5 x 11 in.) European A4 (210 x 297 mm) Printing U.S. letter-sized (8.5 x 11 in.) U.S. legal (printing only) (8.5 x 14 in.) U.S. executive (7.25 x 10.5 in.) U.S. no. 10 envelope (4.12 x 9.5 in.) Index card (4 x 6 in.) Index card (5 x 8 in.) European A4 (210 x 297 mm) European A5 (148 x 210 mm) European DL envelope (220 x 110 mm) European C6 envelope (114 x 162 mm) European A6 card (105 x 148.5 mm) Avery InkJet Labels: Custom sizes: Width: 3.94–8.5 in.
Power Specifications Regulatory Notices Source Voltage 100–240V FCC Statement (U.S.A.) The United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to the attention of users of this product. Declaration of Conformity: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
The user may find the following booklet prepared by the Federal Communications Commission helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the US Government Printing Office, Washington DC, 20402. Stock No. 004-000-00345-4. CAUTION: Pursuant to Part 15.
Declaration of Conformity (According to ISO/IEC Guide 22 and EN45014) Hewlett-Packard Company, 16399 West Bernardo Drive, San Diego, California 92127-1899, USA. Hewlett Packard Company, Singapore Pte. Ltd. 20 Gul Way, Singapore, 629196. Singapore Shinei Sangyo Pte. Ltd., Blk33 Marsiling Ind. Est., Rd 3#04-01/06, Singapore 3622816. declares, that the product Product Names: HP OfficeJet Pro 1175C Model Number(s): Model C5364A Product Options: OfficeJet Pro 1175C includes ADF, HP Pt. No.
Ordering Accessories and Supplies In the U.S., you may order printer supplies by calling HP Direct (800) 538-8787 for the name of your local authorized HP dealer. Outside the U.S., call your local authorized HP dealer. Supplies/Accessories HP Reorder Number Print cartridges Black print cartridge Tri-color print cartridge C51645A C1823A Papers HP Premium InkJet Paper, Letter (200 sheets, 8.5 x 11 in.
index Numerics 1170C Series Toolbox 10-3 How Do I tab 10-4 how to run 10-4 Product Services tab 10-4 Troubleshooting tab 10-4 A Adobe PhotoDeluxe technical specifications 15-2 aligning print cartridges 2-24 alignment horizontal 2-24 vertical 2-25 Auto Fit 3-5 automatic document feeder how to clear a paper jam 3-11, 12-2 loading originals 7-5 paper specifications 7-5 tips 3-11 B background color 3-8 Best quality 3-4 bi-directional communications test 2-17 bi-directional mode 2-3 black and white copies 3-3
D H damage parts 2-5 darkness, copy 3-7 declaration of conformity 15-7 defaults changing 3-10 factory 3-10 front panel 3-10 indicator 3-10 paper size 2-14 when reset 3-4 dial-up services 11-6 disk operating system (DOS) 15-1 DOS (disk operating system) 15-1 heavyweight inkjet paper 7-2 help 1170C Series Toolbox 10-3 Adobe PhotoDeluxe 10-2, 11-6 Caere OmniPage LE 10-2, 11-6 CompuServe support 11-3 HP Customer Support 11-5 HP FIRST 11-2 HP PictureScan 10-3 Imaging for Internet 11-5 international 11-5 inter
J O jammed paper in automatic document feeder 12-1 in the paper tray 12-1 Office 97 patch 13-3 on-line services 11-1 on-screen messages 12-7 ordering accessories and supplies 15-8 originals placing on copier glass 3-2 placing when using automatic document feeder 3-2 L language front panel 2-14, 3-9 light, scanner 3-1, 4-1 lighter/darker 3-7 lightness, copy 3-7 loading originals in the document feeder 7-5 paper in input tray 2-8, 7-4 tips 7-4 M maintenance 9-1 aligning cartridges 12-3 cleaning cartridge
power button how to turn copier on 3-2 power cord connecting 2-12 power specifications 15-5 print cartridges aligning 2-24 inserting 2-10 inserting when using automatic document feeder 2-10 print properties 7-3 print settings 7-3 printer cable connecting 2-12 type to use 2-12 printing canceling background printing 4-4 how to print 4-1 how to stop 4-3 how to stop using the OfficeJet Pro 4-3 how to stop using Windows 95 4-3 print settings 4-2 Product Tour 10-1 Q quality, copy 12-4 quotation marks, what they
supplies ordering 15-8 support Adobe 11-6 Caere 11-6 CompuServe 11-3 HP audio tips 11-2 HP FIRST 11-2 Imaging for Internet 11-5 internet 11-1 on-line services 11-1 Symantec 11-7 switch box 2-2 Symantec WinFax PRO 3-4, 6-1 technical specifications 15-2 system requirements 15-1 T technical specifications Adobe PhotoDeluxe 15-2 automatic document feeder requirements 15-4 Caere OmniPage LE 15-2 colors 15-4 copy margins 15-3 copy speed 15-2 duty cycle 15-4 envelope weight 15-4 environmental 15-5 fax resolution
