HP Omnibook XT/VT6200 PC Technology Code EG Corporate Evaluator’s Guide
Notice Technology Code EG This guide contains information about only the Omnibook XT/VT6200, technology code EG. The technology code is shown on the serial-number label on the bottom of the computer, and it is also included in the BIOS version number. Information about models with other technology codes may be available in other guides. This manual and any examples contained herein are provided “as is” and are subject to change without notice.
Important Safety Information CAUTION To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord to connect a modem to the telephone wall jack. In Australia, the computer must be connected to the Telecommunication Network through a line cord that meets the requirements of ACA Technical Standard TS008.
For a PC supplied with a Microsoft operating system: When you start the PC and accept the Microsoft End-user License Agreement (“EULA”), your license rights are valid only if a Certificate of Authenticity (“COA”) label corresponding to your Microsoft operating system is provided with your PC. The COA label can usually be found on the bottom of the computer. If the COA label does not correspond to your Microsoft operating system or is missing, contact your HP reseller for details.
EXPORT CLAUSE. Customer agrees not to export or re-export the software or any copy or adaptation in violation of the U.S. Export Administration regulations or other applicable regulation. U.S. GOVERNMENT RESTRICTED RIGHTS. Use, duplication, or disclosure is subject to HP standard commercial license terms and for non-DOD Departments and Agencies of the U.S. Government, the restrictions set forth in FAR 52.227-19(c)(1-2) (June 1987) Hewlett-Packard Company, 3000 Hanover Street, Palo Alto, CA 94304 U.S.A.
Contents Getting Started with Your HP Notebook ..................................................................... 12 Taking Inventory......................................................................................................... 13 What’s in the box? ................................................................................................ 13 To buy accessories ................................................................................................ 14 To find more information....
Working in Comfort with a Notebook PC .................................................................. 44 Taking Care of Your Computer .................................................................................. 46 To protect your hard disk drive............................................................................. 46 To maintain your computer................................................................................... 46 To safeguard your data...........................................
Connecting PC Cards.................................................................................................. 77 To insert or remove a PC Card.............................................................................. 77 Connecting External Devices...................................................................................... 79 To identify connectors for external devices .......................................................... 79 To connect a printer or other parallel device............
To install the video driver (ATI Mobility Radeon)............................................. 114 To install the AGP driver (ALi 1535) ................................................................. 115 To install the audio driver (ALi M5451)............................................................. 115 To install the touchpad driver (Synaptics) .......................................................... 115 To install wired 10/100 LAN (RealTek) .........................................................
HP Support and Service............................................................................................... 157 Getting Assistance for Your Computer..................................................................... 158 To get help from the Web ................................................................................... 158 To contact HP for support or service .................................................................. 158 To receive repair service .................................
Getting Started with Your HP Notebook Corporate Evaluator’s Guide 12
Getting Started with Your HP Notebook Taking Inventory Taking Inventory Congratulations! Your notebook computer sets a new standard in personal computing. Although compact and easy to carry, your computer is made with the quality and attention to detail that are the hallmark of Hewlett-Packard. Your computer has several features that make it convenient to use: • Two buttons provide convenient options for starting and stopping the computer.
Getting Started with Your HP Notebook Taking Inventory To buy accessories You can buy accessories for your computer online. For the latest accessories and options, visit the HP Notebook Web site (www.hp.com/notebooks). HP currently offers docking solutions, plug-in modules, cables, and other accessories, such as the following: • AC adapter. • Floppy disk drive module. • External floppy disk drive cable.
Getting Started with Your HP Notebook Taking Inventory To find more information The following table lists other sources of information about your computer and related products. Source Description and Location Startup Guide This printed manual introduces your computer. It also contains setup instructions, basic operation guidelines, troubleshooting information, and warranty information.
Getting Started with Your HP Notebook Identifying Parts of the Computer Identifying Parts of the Computer Front View 1. One-Touch buttons. 9. Module eject latch. 2. Sleep button. Suspends and resumes operation. 10. Volume control. 3. Keyboard status lights. 11. Audio-off button and audio-off light. 4. Power slide button. Turns the computer on and off. 5. Built-in microphone. 12. Audio jacks (left to right): audio out (headphones), external microphone, audio in (on certain models). 6.
Getting Started with Your HP Notebook Identifying Parts of the Computer Back View 18. PS/2 keyboard or PS/2 mouse port (supports Y adapter). 22. External monitor port. 19. Two universal serial bus ports (USB). 24. AC adapter jack. 20. Serial port (COM1). Use this port for a serial mouse, modem, printer, or other serial device. 25. Modem port (on certain models). 21. Parallel port (LPT1). Use this port for a parallel printer or other parallel device, or to connect the floppy disk drive externally.
Getting Started with Your HP Notebook Identifying Parts of the Computer Bottom View 29. Plug-in module bay. Can contain a CD-ROM or DVD drive, floppy disk drive, secondary battery, or other plug-in module. 30. Main battery. 32. Hard disk drive. 33. RAM cover. 34. Mini-PCI cover (no user parts inside). 31. Main battery latch.
Getting Started with Your HP Notebook Identifying Parts of the Computer Status Lights The computer includes a number of status lights that report power and battery status, drive activity, and keyboard functions such as Caps Lock and Num Lock. The following diagram shows the status lights on the front of the computer. 1. Power mode. • On: the computer is on (even if the display is off). • Blinking: the computer is in Standby mode. • Off: the computer is off or in Hibernate mode. 2.
Getting Started with Your HP Notebook Identifying Parts of the Computer The keyboard status lights, located above the keyboard, indicate the states of the keyboard locks. 1. Caps Lock. Caps Lock is active. 2. Num Lock. Num Lock is active. (The Keypad Lock must also be on to use the embedded keypad.) 3. Keypad Lock. The embedded keypad is active (Fn+F8). Num Lock must also be on for the numeric keys—otherwise, cursor control is active (as marked on an external keyboard). 4. Scroll Lock.
Getting Started with Your HP Notebook Setting Up Your Computer Setting Up Your Computer WARNING Improper use of keyboards and other input devices has been associated with ergonomic injury. For information about reducing your risk, see Working in Comfort in the online HP Library, or visit our ergonomics Web site, www.hp.com/ergo. For a summary about working with a notebook computer, see “Working in Comfort with a Notebook PC” on page 44.
Getting Started with Your HP Notebook Setting Up Your Computer 2. Insert the front (rounded) end of the battery into the battery compartment on the bottom of the computer, and lower the back end in until it clicks into place. To remove the battery 1. Before removing the battery, do one of the following: • Shut down the computer or put it into Hibernate mode, or • Plug in the AC adapter. 2. Slide the battery’s release latch, then lift the battery out of its compartment.
Getting Started with Your HP Notebook Setting Up Your Computer Step 2: Connect AC power CAUTION Use only the HP AC adapter included with your computer (or other approved 75watt, 3.95-amp adapter). Do not use a 60-watt, 3.16-amp adapter, such as HP F1454A or F1781A. Using any other AC adapter could damage the computer or adapter and may void your warranty (see "Hewlett-Packard Limited Warranty Statement" on page 163).
Getting Started with Your HP Notebook Setting Up Your Computer Step 3: Connect a phone line If your computer does not include a built-in modem, you can skip this step. Also, if you prefer, you can instead connect to a PC Card modem or an external modem. 1. Make sure the telephone line is an analog line, sometimes called a data line. (You must not use a digital line.) 2. Connect the telephone cord into a telephone jack. If the plug on the phone cord doesn’t fit the jack, you may need to use an adapter. 3.
Getting Started with Your HP Notebook Setting Up Your Computer Step 4: Turn on the computer • Press the blue sleep button above the keyboard. The computer then boots up, and Windows starts automatically. Hint If your computer does not turn on when operating on battery power, the battery may be out of power. Plug in the AC adapter and press the blue sleep button again. Leave the AC adapter plugged in for at least an hour—or 2–3 hours to charge it fully.
Getting Started with Your HP Notebook Setting Up Your Computer Step 6: Register your notebook Be sure to register your computer. Registering is free and fast, and ensures you will receive quicker, more personalized support. The information you provide during registration allows us to provide you with better products and services. Registering your computer does the following: • Records your ownership of the computer with Hewlett-Packard and provides access to service, support, and information.
Basic Operation Corporate Evaluator’s Guide 27
Basic Operation Operating Your Computer Operating Your Computer You can start and stop your computer using its blue sleep button. However, at certain times you may want to use other methods to start or stop the computer—depending on power considerations, types of active connections, and start-up time. To turn the computer on and off Power mode To enter this mode On mode Power mode status light is on. Press the blue sleep button. Standby mode Saves significant power.
Basic Operation Operating Your Computer To reset the computer Occasionally, you may find that Windows or the computer has stopped responding, and will not let you turn the computer off. If this happens, try the following in the order listed. • If possible, shut down Windows: Windows 2000: press CTRL+ALT+DEL, click Shut Down, and press the blue sleep button to restart. Windows XP: press CTRL+ALT+DEL, then click Shut Down, Restart.
Basic Operation Operating Your Computer To change the boot device The computer normally boots from its internal hard disk. You can also boot the computer from a floppy disk drive in the module bay, a CD-ROM or similar drive in the module bay, or an internal network interface card. 1. Click Start, Shut Down (or Turn Off Computer), Restart. 2. When the HP logo appears, press ESC to display the Boot menu. 3. Use the arrow keys to select the boot device, and press ENTER.
Basic Operation Operating Your Computer Model with touch pad only The touch pad includes an on-off button so you can turn off the touch pad to avoid moving the pointer accidentally. The indicator light turns off when you turn off the touch pad. 1. Touch pad on-off button and indicator light. 2. Touch pad (touch-sensitive pointing device). 3. Click buttons and scroll button. The click buttons work like the left and right buttons on a standard mouse. The scroll button scrolls the contents of a window.
Basic Operation Operating Your Computer In addition, you can tap the touch pad to select items and use other advanced touch pad features. For more information, double-click the touch pad icon in the taskbar, then click Help in the tab for a particular feature.
Basic Operation Operating Your Computer To use the Fn hot keys The combination of the Fn key plus another key creates a hot key—a shortcut key sequence—for various system controls. To use a hot key, press and hold Fn, press the appropriate second key, then release both keys. This hot key Fn+F1 Does this Decreases the display brightness. Fn+F2 Increases the display brightness. Fn+F5 Toggles among the built-in display, an external display, and simultaneous display on both. Fn+F7 Audio mute.
Basic Operation Operating Your Computer To use the One-Touch buttons Your computer includes four One-Touch buttons that can start any application or open a document or Web site with a single press. • Press the One-Touch button to open the corresponding application, document, or Web site. Your computer is preconfigured to access the following services: 1. Internet Web site (if you have an Internet provider) 2. Outlook Express e-mail software 3.
Basic Operation Operating Your Computer To use the Windows and Applications keys The Windows key brings up the Windows Start menu. This is the same as clicking the Start button on the taskbar. The Applications key brings up the shortcut menu for the current application. This is the same menu that appears when you right-click while pointing at the application. This key combination Does this Windows key+E Runs Windows Explorer. Windows key+F1 Runs Windows Help.
Basic Operation Operating Your Computer To use the ALT GR key Non-U.S. keyboards have an ALT GR key to the right of the spacebar. This is a shift key that provides access to certain special keyboard characters. • For a character in the lower-right corner of a key, press and hold ALT GR to type the character. 1. Shifted. 2. Unshifted. 3. ALT GR. To adjust the display Changing the brightness • Press Fn+F1 or Fn+F2 to decrease or increase (respectively) the display’s brightness.
Basic Operation Operating Your Computer The computer has an LCD display, which behaves differently from a normal computer monitor. If you change the display resolution, the desktop changes size, but the objects on it do not. You normally won’t change the resolution except to use an external monitor. Changing icon and label sizes If the icons and labels on your screen seem too small, you can enlarge them using HP Desktop Zoom.
Basic Operation Operating Your Computer To change computer settings for a presentation When you show a presentation to an audience, you’ll often want to adjust some of your video and power settings for the show. You can easily do this with HP Presentation Ready, an application that automatically adjusts your computer for slide shows and similar presentations, and also opens the presentation itself.
Basic Operation Operating Your Computer To work with CDs and DVDs If you have a DVD drive module, you can play DVD movies—see “To play DVD movies” on page 75. If you have a CD-RW drive module, you can write and copy CDs— see “To create or copy CDs” on page 76. Hint For best performance while playing movies on battery power, set the SpeedStep setting to Max Performance (Windows 2000), or set the Control Panel power scheme to Portable/Laptop (Windows XP).
Basic Operation Securing Your Computer Securing Your Computer To set up password protection You can protect your computer from access by another user when you set up password protection, which is available through Windows and through the BIOS Setup utility. For complete protection, set passwords in Windows as well as through BIOS Setup. To cancel password protection, set an empty password. BIOS Setup Utility 1. Click Start, Shut Down (or Turn Off Computer), Restart. 2.
Basic Operation Securing Your Computer To lock your computer To protect against unauthorized access or unauthorized undocking while your computer is running, lock the computer before leaving it unattended, or set up a screen saver with a password in Control Panel Display. You can lock the computer these ways: • Press the HP Quick Lock button—the four One-Touch buttons are located above the main keyboard. –or– • Press CTRL+ALT+DEL and click Lock Computer.
Basic Operation Securing Your Computer 3. Insert the lock into the security connector on the right side of the computer and release the key. Store the key in a safe place away from the computer. To protect against viruses Virus-protection software can help protect the integrity of your data. This is especially important if you use the Web. Your computer comes equipped with Norton AntiVirus software. You can get detailed instructions from the software’s online Help.
Basic Operation Securing Your Computer To set PC identification Pavilion models HP TopTools and PC identification are not supported on all Pavilion models. You must have BIOS administrator password authority to set a PC identification number. 1. If you have not already installed HP TopTools, do so now. See “To set up TopTools” on page 153. 2. Click Start, Programs (or All Programs), HP TopTools Agent. 3. In the “Identification String” box, type a unique set of characters that will identify your PC.
Basic Operation Working in Comfort with a Notebook PC Working in Comfort with a Notebook PC WARNING Improper use of keyboards and other input devices has been associated with ergonomic injury. For more information about reducing your risk, visit our ergonomics Web site at www.hp.com/ergo—or see Working in Comfort in the online HP Library. You can use your HP notebook computer virtually anywhere, anytime. The following recommendations should help you work more comfortably.
Basic Operation Working in Comfort with a Notebook PC Using Your Mobile Computer • Position the computer so your wrists and hands are in a neutral position. Your wrists should be as straight as possible and should not have to bend sideways or more than 10 degrees up or down. If your notebook computer does not have a built-in palm rest, you can use a rolled-up towel. • Try to type as lightly as possible. The notebook keyboard requires little force to activate.
Basic Operation Taking Care of Your Computer Taking Care of Your Computer Use the following recommendations to maintain your computer during everyday use and prevent potential physical damage or data loss. To protect your hard disk drive Hard disk drives, as well as other internal components, are not indestructible and can be damaged by inappropriate handling and operation. • Avoid bumps or jolts. • Do not operate the computer while traveling over bumpy terrain.
Basic Operation Taking Care of Your Computer To safeguard your data • Do not use a pointing device or activate any other device that interrupts operation while the system is starting or stopping. • Back up your work regularly. Copy files to floppy, CD-RW, or network drives. • Use a virus-scanning program (such as the Norton AntiVirus program included with your computer) to check the integrity of your files and operating system.
Basic Operation Taking Care of Your Computer To clean your computer • You can clean the computer with a soft cloth dampened with clean water or with water containing a mild detergent. Do not use an excessively wet cloth, and take care to keep water out of the case. • Do not use abrasive cleaners, especially on the display. Do not apply any cleaner directly to the display. Instead, apply the cleaner to a soft cloth and then gently wipe the display.
Batteries and Power Management Corporate Evaluator’s Guide 49
Batteries and Power Management Managing Power Consumption Managing Power Consumption When you’re running your computer on battery power, you will want to maximize operating time without compromising performance. Your computer is designed to help you reduce power consumption and extend battery life without needing to turn it off. • During idle periods, the computer automatically enters power-saving modes after specified timeout periods. You can adjust these timeouts to suit your working habits.
Batteries and Power Management Managing Power Consumption The computer can also enter Hibernate mode if battery power reaches a critically low level. (See “To respond to a low-battery warning” on page 54.) If this happens, you will find on resuming that all your data has been saved, but some functions may be disabled. To resume normal operation, restore power by connecting an AC adapter or installing a charged battery, then shut the computer off and restart it.
Batteries and Power Management Managing Power Consumption • Windows XP: Click Start, Control Panel, Performance and Maintenance, Power Options. On the Power Schemes tab, select a power scheme. This scheme automatically controls the processor speeds: • The Max Battery scheme uses the lowest processor speeds while running on battery power, but uses medium and high processor speeds on AC power. • The Portable/Laptop option uses medium and high processor speeds on battery and AC power.
Batteries and Power Management Using Battery Power Using Battery Power To check battery status From the battery status lights You computer has two battery status lights, one for the main battery and one for a secondary battery in the module bay—see “Status Lights” on page 19. From the Windows taskbar The Windows taskbar can display a power icon that provides detailed battery status information (see Windows Help for details). The icon looks like a battery when AC is not connected.
Batteries and Power Management Using Battery Power To respond to a low-battery warning The computer automatically alerts you when the battery power drops to a critically low level. The computer first emits a high-pitched beep or displays a warning message. Then, if you do not restore power within a short time, the computer goes into Hibernate mode.
Batteries and Power Management Using Battery Power To use additional batteries You can install a secondary battery in your computer’s plug-in module bay. See “Using Plug-In Modules” on page 72 for information about installing plug-in modules. For instructions on replacing the main battery, see “Step 1: Install the battery” on page 21. To get the most from your batteries Follow these suggestions to make your battery’s power last as long as possible.
Batteries and Power Management Using Battery Power • Install another battery—see “To use additional batteries” on page 55. • If your main battery is rated at 11.1 volts (check its label), purchase a replacement main battery, which is rated at 14.8 volts. In addition, follow these suggestions to extend the life of your batteries. • Do not leave batteries unused for long periods. If you have more than one, rotate them.
Modem and Network Connections Corporate Evaluator’s Guide 57
Modem and Network Connections Using the Modem Using the Modem If your computer has a modem port, you can connect your modem to a telephone line and communicate with other computers throughout the world. You can explore the Internet, send and receive e-mail messages, and use your PC to send and receive faxes.
Modem and Network Connections Using the Modem To connect the modem CAUTION To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord to connect the modem to the telephone wall jack. 1. Check that the telephone line is an analog line, sometimes called a data line. (You must not use a digital line.) 2. Connect a telephone cord with an RJ-11 plug into a telephone jack. If the plug on the phone cord doesn’t fit the jack, you may need to use an adapter. 3.
Modem and Network Connections Using the Modem For example, if you are dialing from Italy and fail to connect to your server or cancel the connection, you must wait one minute before dialing that number again. If you dial before then, you will get an error message that says “delay.” After the fourth failed connection, you must wait one hour before trying the number again. If you dial before the hour is up, you will get a message that says “black list.
Modem and Network Connections Using the Modem To disconnect from the Internet You remain connected to the Internet until you shut down the computer, disconnect the phone line from the computer, or give a command to hang up the connection. • Double-click the connect icon in the taskbar, and click Disconnect. (For Windows XP, you can enable this icon as described in “To connect to the Internet,” above.
Modem and Network Connections Using the Modem • AT commands. You can control many aspects of modem operation using modem AT commands. AT commands are special strings of characters sent to the modem to set up specific conditions. Those command strings normally start with “AT”. For a list of AT commands for the built-in modem, see “Modem Reference Information” on page 169. Open Phone and Modem Options in Control Panel. On the Modems tab, click Properties.
Modem and Network Connections Using the Modem To send and receive faxes (Windows 2000) Sending and receiving faxes requires just a telephone connection—you don’t need an Internet connection. You can use the modem and fax software to send and receive faxes on your computer. Fax software is built into Windows 2000. To set up for faxing 1. Click Start, Settings, Control Panel, Fax. Enter your fax information. 2. On the Advanced Options tab, add a fax printer. If you do not want to receive faxes, stop here. 3.
Modem and Network Connections Using the Modem To send and receive faxes (Windows XP) Sending and receiving faxes requires just a telephone connection—you don’t need an Internet connection. You can use the modem and fax software to send and receive faxes on your computer. Fax Console fax software is included with Windows XP. To set up Fax Console Before you can use Fax Console, you need to install it. 1. Click Start, Control Panel, Add or Remove Programs. 2.
Modem and Network Connections Connecting to a LAN Connecting to a LAN Connecting to a local area network (LAN) gives you access to network resources, such as printers and file servers on your corporate network, and possibly to the Internet. To connect to a LAN 1. Check that the existing LAN supports Ethernet 10Base-T (10 Mbps) or 100Base-TX (100 Mbps) connections. 2. Plug the LAN cable (not supplied) into the built-in LAN port. The cable must have an RJ-45 connector. 3.
Modem and Network Connections Making Wireless Connections Making Wireless Connections If your computer includes a wireless on-off button—located on the left side of the computer near the front—you can connect by radio to a wireless local area network (LAN) and access computers and other resources on the network. A wireless network provides all the functions of a typical “wired” network, but also provides for “roaming.
Modem and Network Connections Making Wireless Connections 3. If the computers use encrypted communication, use the Encryption tab to set the following parameters, which must be identical for all computers that will connect to each other: • Encryption: 64-bit or 128-bit. • Key: see the hint below. The computers automatically connect whenever they’re within range of each other and wireless communication is turned on—see “To turn wireless communication on and off” on page 69.
Modem and Network Connections Making Wireless Connections Hint If you are connecting to an access point or computer that is using Lucent/Agere-based software, you must set up compatible encryption on your computer. You can enter the encryption key manually. If you know only the Lucent/Agere passphrase, you must convert it to the corresponding key. Click Start, Programs, HP Wireless LAN, and use the encryption key converter.
Modem and Network Connections Making Wireless Connections Creating a New Computer-to-Computer Network (AdHoc) You can set up a new network available to other local computers. 1. Click Start, Settings, Control Panel, Network and Internet Connections, Network Connections. 2. Double-click the wireless connection to show its status, then click Properties. 3. On the Wireless Networks tab, click Add to create a new network. 4. Type a name for the new network. 5.
Modem and Network Connections Making Wireless Connections Turning on communication and making a connection 1. If the computer isn’t on, turn it on. 2. The wireless indicator light is lit whenever the wireless function is on. If the indicator isn’t lit, do one of the following: Press the wireless on-off button. –or– Windows 2000: Click the wireless link icon in the taskbar (if present) and select Wireless Radio On.
Add-On Devices Corporate Evaluator’s Guide 71
Add-On Devices Using Plug-In Modules Using Plug-In Modules You can use any compatible plug-in module with your computer’s module bay, such as: • CD-ROM, CD-RW, DVD, or similar drive. • Zip drive. • Second hard drive. • Floppy disk drive. • Secondary battery. CAUTION Never remove a plug-in module without first notifying Windows—see “To replace a plug-in module” on page 72. Otherwise, you could lose data.
Add-On Devices Using Plug-In Modules 1. Close all files that are open from the plug-in module. 2. Left-click the Unplug or Eject Hardware or Safely Remove Hardware icon on the taskbar, and select the module you want to remove. When prompted to remove the module, click OK. (You don’t have to do this if the bay is empty or contains a battery.) –or– Shut off the computer. Click Start, Shut Down, Shut down (Windows 2000) or Start, Turn Off Computer, Turn Off (Windows XP). 3.
Add-On Devices Using Plug-In Modules To connect the floppy disk drive to the parallel port If you prefer, you can connect the floppy disk drive to your computer’s parallel port using an external floppy drive cable, available from HP. • Connect the F2008 cable directly to the floppy drive and to the computer parallel port. Before disconnecting the floppy disk drive, use the icon in the taskbar to stop the drive, or else shut down the computer. See “To replace a plug-in module” on page 72.
Add-On Devices Using Plug-In Modules 3. Slide the tray back into the module to close it. If your computer loses power, or if you have removed the CD-ROM or DVD module from the computer, you can manually open the drive to remove a CD. Insert a straightened paper clip into the recessed hole on the front of the drive to open it. To play DVD movies If your computer came with a DVD drive, it also includes DVD player software that lets you play DVD movies.
Add-On Devices Using Plug-In Modules Important DVDs can have regional codes embedded in the disc data. These codes prevent DVD movies from being played outside the region of the world in which they are sold. If you get a region code error, you are trying to play a DVD intended for a different region. Most DVD drives let you change the region code only a limited number of times (usually no more than four).
Add-On Devices Connecting PC Cards Connecting PC Cards The computer’s PC Card slot is available for storing data and expanding the communication capabilities of the computer. The computer supports standard Type I, II, and III PC Cards (PCMCIA and CardBus). You can insert one card of any type. To insert or remove a PC Card Inserting a PC Card 1. Hold the PC Card with its face up and its connector holes toward the card slot. 2. Slide the PC Card all the way into the bottom of the slot.
Add-On Devices Connecting PC Cards Removing a PC Card CAUTION Before removing a PC Card, you must use the Eject Hardware or Safely Remove Hardware icon in the taskbar, or shut down the computer. Otherwise, you could lose data. 1. Before removing the card, click the Eject Hardware or Safely Remove Hardware icon in the taskbar, then click Stop. This protects your data and helps avoid unexpected problems. If needed, you can restart the card by removing and then reinserting it. 2.
Add-On Devices Connecting External Devices Connecting External Devices To identify connectors for external devices The diagram below shows your computer’s connectors for external devices. 1. PS/2 keyboard or PS/2 mouse port (supports Y adapter). 2. Two universal serial bus (USB) ports. 3. Serial port (COM1). 4. Parallel port (LPT1). Use this port for a parallel printer or other parallel device, or to connect the floppy disk drive externally. 5. External monitor port. 6. Docking port. 7.
Add-On Devices Connecting External Devices To connect a printer or other parallel device The computer’s parallel port uses a standard 25-pin connector, most commonly used for connecting dot-matrix, ink-jet, and laser printers. You can also use it to connect a parallel Zip drive. • Connect the cable from the parallel printer or other parallel device to the computer’s parallel port. To connect the floppy drive to this port, see “To connect the floppy disk drive to the parallel port” on page 74.
Add-On Devices Connecting External Devices To connect an audio device Your computer includes a built-in microphone (just in front of the blue sleep button) that you can use to record voice, sound, and music. You can also plug in an external microphone, external speakers, or headphones. If your model has an audio input port, you can connect a stereo input source (such as a CD player). CAUTION The audio jacks are three-terminal stereo jacks. They are not compatible with twoterminal mono plugs.
Add-On Devices Connecting External Devices Switching the display to the external monitor • Press Fn+F5 to cycle through the display options: notebook display, external monitor, both. –or– Click Start, Programs (or All Programs), Hewlett-Packard, Notebook, HP Display Settings. You can also add a display settings icon in the taskbar for quick access. • If you need to use both displays at once, press Fn+F5 repeatedly until the image shows on both displays.
Add-On Devices Connecting External Devices Using dual display mode (Windows XP) You can extend your desktop by connecting an external monitor to your computer. 1. Click Start, Settings, Control Panel, and then click Start, Control Panel, Appearance and Themes, Display. 2. Click the Settings tab. 3. Click the second display, and then select the option to extend the desktop. You can set different resolutions and numbers of colors for each display.
Add-On Devices Connecting External Devices 3. Choose the proper Television Type for your area. In North America, the normal Television Type is NTSC. In Europe, Asia, and Africa, the normal Television Type is PAL. To activate the TV display 1. Click Start, Programs (or All Programs), Hewlett-Packard, Notebook, HP Display Settings. 2. Select the TV option. To play DVD movies on the TV • Open Display in Control Panel, click the Settings tab, then click Advanced and make the TV a “primary” display.
Add-On Devices Connecting External Devices Using the infrared port • Make sure the infrared ports of your computer and the other device lie in as straight a line as possible. The two ports should be no more than 1 meter apart, with no obstructions in between. Noise from nearby equipment can cause transmission errors. • To check the status of communications, open Wireless Link in Control Panel. Disabling the infrared port You should generally disable infrared communication when you aren’t using it. 1.
Add-On Devices Connecting External Devices Installing a docking tray Your dock requires a tray that accommodates your specific computer model. Install this tray prior to connecting the computer to the dock. If you don’t have an F tray or other compatible tray, you’ll need to purchase HP accessory F2012B. You cannot use the E tray designed for the original Omnibook 6000 series. 1. Slide the rear of the tray into the dock as shown on the dock label. 2.
Add-On Devices Connecting External Devices 2. Place the computer on the dock platform, with the rear of the computer facing the dock’s docking connector. Make sure the computer’s PC Card eject button is in. 3. Position your fingers on the platform grips as shown below. Use your thumbs to push the computer into the dock until the computer slides into place.
Add-On Devices Connecting External Devices Undocking the computer 1. Press the undock button on the front of the dock and wait for the undock light to blink. Then position your thumb as shown and pull the release lever forward. 2. Remove the computer from the dock.
Add-On Devices Installing Additional RAM Installing Additional RAM The computer has no memory (RAM) built in but has two slots that hold two RAM modules. At least one slot contains a RAM module installed at the factory. You can use both slots to expand your RAM. Use HP PC2100 DDR-266 or higher RAM only. To install a RAM expansion module You’ll need a small Phillips screwdriver for these steps.
Add-On Devices Installing Additional RAM 4. Insert the RAM board into the connector at about a 30° angle until it is fully inserted. Then press down at both sides until both latches snap closed. 5. Replace the cover. 6. Insert the battery. To remove a RAM expansion module You may want to remove a RAM module so you can install a larger one. You’ll need a small Phillips screwdriver for these steps.
Add-On Devices Installing Additional RAM 4. Release the two latches at the sides of the RAM board, so the free edge of the board pops up. 5. Pull the board out of the connector. 6. Replace the cover. 7. Insert the battery.
Add-On Devices Replacing the Hard Disk Drive Replacing the Hard Disk Drive To replace the hard disk drive You’ll need a small Phillips screwdriver for this procedure. 1. Unplug the AC adapter if you’re using one, and remove the battery. 2. Turn the unit bottom side up and remove the two hard drive screws. 3. Raise the cover on the end of the drive so that its retainer tab is free of the computer casing, then gently pull the hard drive out of the computer. 4.
Add-On Devices Replacing the Hard Disk Drive To replace the hard disk drive holder If you are installing a new hard drive that does not have a holder, you can remove the holder parts from the old hard drive. You’ll need a small Phillips screwdriver for this procedure. 1. Remove the six screws from the holder and drive case, then lift the drive out of the holder. 2. Notice that the hard drive has a pin connector attachment at one end. Carefully remove this connector from the end of the drive.
Add-On Devices Replacing the Hard Disk Drive To prepare a new hard disk drive When you install a new hard disk drive, you also need to prepare it to be able to work with your computer. • If you want to restore the Windows software and operating system that were originally installed on your computer, you can do so using the Recovery CD that also came with your computer. See “To recover the factory installation of your hard disk” on page 154.
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Installing Windows XP Installing Retail Windows XP Installing Retail Windows XP Windows XP may come factory installed on your HP Notebook. The following procedure installs a retail version of Windows XP and configures the appropriate device drivers. This chapter describes how to: • Prepare for software installation. • Install a retail version of Windows XP. • Install Video drivers. • Install ALi AGP support. • Install Audio drivers. • Install pointing device support.
Installing Windows XP Installing Retail Windows XP The following directories contain the drivers you will need to install Windows XP.
Installing Windows XP Installing Retail Windows XP To prepare for software installation Hewlett-Packard recommends that you repartition your hard disk before installing Windows XP. This will add hard disk-based diagnostics to make support easier. Follow the instructions below to repartition your hard disk. 1. Connect the AC adapter to the notebook. 2. Insert the CD-ROM/DVD drive into the notebook. 3. Insert the bootable Recovery CD into the CD-ROM/DVD drive. 4.
Installing Windows XP Installing Retail Windows XP 3. When the HP Invent logo appears on the screen, press the ESC key once. This will activate the boot menu. 4. Place the XP installation CD (retail version) in the drive and wait a moment while the optical drive determines what type of CD you have inserted. When the light on the optical drive has been on for a few seconds, use the arrow keys to select CDROM DRIVE, and press ENTER. 5.
Installing Windows XP Installing Retail Windows XP 16. Enter a computer name or accept the default computer name. Enter a password for the administrator account or leave it blank. Click NEXT. 17. Enter modem dialing information, if requested. Click NEXT. 18. Set the appropriate date, time, and time zone. IMPORTANT: Failure to define the proper time zone may cause problems with programs like MS Outlook that rely on this setting. 19.
Installing Windows XP Installing Retail Windows XP To install the video drivers (ATI Radeon Series) While the video will function with the default XP video drivers you will lack the ability to use special features and advanced configuration settings. Hewlett-Packard suggests that you install these drivers in order to take advantage of these features. 1. Insert the bootable Recovery CD into the CD-ROM/DVD drive. 2. Run SETUP.EXE from the video driver directory. 3.
Installing Windows XP Installing Retail Windows XP Upon successful installation of the drivers, you will be asked to reboot your notebook. Choose YES, I WANT TO RESTART MY COMPUTER NOW if you have no other drivers to install. Otherwise, choose NO, I WILL RESTART MY COMPUTER LATER and continue to the next step.
Installing Windows XP Installing Retail Windows XP 2. Follow the remaining on-screen instructions to complete installation. 3. Before the wireless LAN will function on most networks, LAN settings must be configured properly. These settings must be obtained from a network administrator. Upon successful installation of the drivers, you will be asked to reboot your notebook. Choose YES, I WANT TO RESTART MY COMPUTER NOW if you have no other drivers to install.
Installing Windows XP Installing Retail Windows XP To install or upgrade the Infrared driver: 1. The IR hardware first must be enabled in BIOS setup. To enter setup, reboot the notebook and press F2 when the HP Invent logo appears. 2. Use the right arrow once in setup to move onto the SYSTEM DEVICES screen. 3. Use the down arrows to highlight INFRARED PORT 4. Press ENTER, select ENABLED, press ENTER. The other settings are fine at default values.
Installing Windows XP Installing Retail Windows XP The HP Notebook utilities device implements the following features: • Undock security using the physical undock button located on the docking station. • Auto-standby on undock based on the BIOS settings. • Hibernate Fn hot key. On certain systems, volume and mute control implemented through the operating system that is actively reflected in the user interface.
Installing Windows XP Installing Retail Windows XP 2. Follow the on-screen instructions to complete installation. Upon successful installation of the drivers, you may be asked to reboot your notebook. Choose YES, I WANT TO RESTART MY COMPUTER NOW if you have no other drivers to install. Otherwise, choose NO, I WILL RESTART MY COMPUTER LATER and continue to the next step.
Installing Windows XP Installing Retail Windows XP 8. Click the SAVE AS button and accept the name of PORTABLE/LAPTOP. 9. Click the ADVANCED tab. 10. Check ALWAYS SHOW ICON ON THE TASKBAR. 11. Click APPLY. 12. Change the POWER BUTTONS options to your desired settings. 13. Click the ALARMS tab. 14. Under LOW BATTERY ALARM, click the ALARM ACTION button. 15. Check WHEN THE ALARM GOES OFF, THE COMPUTER WILL: 16. Select HIBERNATE in the drop-down list and click OK. 17.
Installing Windows 2000 Corporate Evaluator’s Guide 109
Installing Windows 2000 Installing Retail Windows 2000 Installing Retail Windows 2000 Windows 2000 comes as a factory image for your HP Notebook. The following procedure installs a retail version of Windows 2000 and configures the appropriate device drivers. This chapter describes how to: • Prepare for software installation. • Install a retail version of Windows 2000. • Install video support. • Install ALi AGP support. • Install audio support. • Install pointing device support.
Installing Windows 2000 Installing Retail Windows 2000 • Retail Windows 2000 installation CD. • HP Notebook drivers for Windows 2000. Location: On the Product Recovery CD in \HP\DRIVERS or on the web at http://www.hp.com/notebooks. During the installation process you will refer to several different directories containing drivers. Please reference this list for a location of all drivers.
Installing Windows 2000 Installing Retail Windows 2000 Important Before installing Windows 2000, please install the latest BIOS for your HP notebook. To check your BIOS version do the following: 1. Start the HP notebook. 2. Press F2 to Enter setup when prompted. 3. Check the BIOS Version in the upper left corner. You can download the latest HP Notebook BIOS from http://www.hp.com/notebooks.
Installing Windows 2000 Installing Retail Windows 2000 To install retail Windows 2000 1. Insert the retail Windows 2000 CD into the CD-ROM drive. 2. Reboot and press ESC when you see the HP Notebook logo. 3. Select the CD-ROM DRIVE as the boot device and press ENTER. 4. At the Welcome Screen, press ENTER to begin. 5. Read the Windows 2000 Licensing Agreement. Press PAGE DOWN until you reach the end of the document. Press F8 to agree. 6.
Installing Windows 2000 Installing Retail Windows 2000 Upon completion of the retail Windows 2000 install, the following devices will remain unidentified in Device Manager: • Multimedia Audio Controller • Network Controller • PCI Simple Communications Controller • Video Controller (VGA Compatible) To update the operating system Hewlett-Packard suggests that you update the operating system before proceeding to install the drivers. Please download and install Service Pack 2 from Microsoft.
Installing Windows 2000 Installing Retail Windows 2000 To install the AGP driver (ALi 1535) If you have installed retail Windows 2000, you must install the AGP driver. 1. Run SETUP.EXE from the video driver directory on the Recovery CD. 2. Follow the on-screen instructions to complete installation. Upon successful installation of the driver, you will be asked to reboot your notebook. Choose YES, I WANT TO RESTART MY COMPUTER NOW if you have no other drivers to install.
Installing Windows 2000 Installing Retail Windows 2000 drivers to install. Otherwise, choose NO, I WILL RESTART MY COMPUTER LATER and continue to the next step. To install wired 10/100 LAN (RealTek) While the RealTek LAN will function with the default Windows 2000 LAN driver, you will be unable to use special features or advanced configuration settings. Hewlett-Packard suggests that you install this driver to take advantage of these features. 1. Run SETUP.
Installing Windows 2000 Installing Retail Windows 2000 If you installed retail Windows 2000 and your HP Notebook contains a built-in ESS Modem, you must install the modem driver. To install or upgrade the modem driver: 1. Run SETUP.EXE from the ESS driver directory on the Recovery CD. 2. Choose to upgrade the driver and follow the on-screen instructions to complete installation. Upon successful installation of the driver, you will be asked to reboot your notebook.
Installing Windows 2000 Installing Retail Windows 2000 Mode: FIR Base I/O: 2F8 Interrupt: IRQ 3 DMA Channel: DMA 0 5. Press F10 to save and exit setup. Select YES to confirm. This will reboot the system. When Windows 2000 finishes booting, it will discover the new hardware. Note: If the Add Hardware wizard does not open automatically, start it by pointing to START/SETTINGS/CONTROL PANEL/ADD NEW HARDWARE. 6. At the Wizard welcome screen, click NEXT. 7.
Installing Windows 2000 Installing Retail Windows 2000 • Slider controls for adjusting the brightness of the notebook display panel. This control does not affect the external monitor or TV. • An icon in the taskbar for quick access to these controls. The HP Notebook utilities device implements the following features: • Undock security using the physical undock button located on the docking station. • Auto-standby on undock based on the BIOS settings. • Hibernate Fn hot key.
Installing Windows 2000 Installing Retail Windows 2000 Upon successful installation of the driver, you will be asked to reboot your notebook. Choose YES, I WANT TO RESTART MY COMPUTER NOW if you have no other drivers to install. Otherwise, choose NO, I WILL RESTART MY COMPUTER LATER and continue to the next step. To install the HP Desktop Zoom utility HP Desktop Zoom is a program that enables users to enlarge some aspects of the Windows desktop on SXGA+ and UXGA LCD screens.
Installing Windows 2000 Installing Retail Windows 2000 1. To open the Control Panel, select START/SETTINGS/CONTROL PANEL. Doubleclick on POWER OPTIONS. 2. Click the HIBERNATE tab. 3. Check ENABLE HIBERNATE SUPPORT. 4. Click APPLY. 5. Click the POWER SCHEMES tab. 6. Make sure that the power scheme selected is PORTABLE/LAPTOP. 7. Change the PLUGGED IN option for STANDBY to NEVER and change the HIBERNATE option to AFTER 6 HOURS. 8.
Troubleshooting and Maintenance Corporate Evaluator’s Guide 123
Troubleshooting and Maintenance Troubleshooting Your Computer Troubleshooting Your Computer This section contains solutions to a many types of problems you might have with your computer. Try the solutions one at a time, in the order in which they are presented.
Troubleshooting and Maintenance Troubleshooting Your Computer If sound does not record • Check the software controls for recording sound: click Start, Programs (or All Programs), Accessories, Multimedia (or Entertainment), Sound Recorder. • In Volume Control, click Options, Properties, and make sure the microphone is enabled in the recording controls. • Test the audio with the e-Diagtools diagnostics. See “Testing the Hardware” on page 146.
Troubleshooting and Maintenance Troubleshooting Your Computer If a DVD movie stops playing in the middle • The DVD may be double-sided. Open the DVD tray, and read the text near the center hole of the disc. If it says Side A, flip the disc over, close the tray, and press the Play button to continue playing the movie. • You may have accidentally paused the DVD movie. Press the Play button to resume.
Troubleshooting and Maintenance Troubleshooting Your Computer If a DVD doesn’t play with two displays • For Windows 2000, if both displays are active, press Fn+F5 to switch to one display. • For Windows XP, if you’re using the Extended Desktop (dual displays), move the player window to the display selected as primary. If you’re not using Extended Desktop and both displays are active, press Fn+F5 to switch to one display. If the computer can’t find Wordpad.
Troubleshooting and Maintenance Troubleshooting Your Computer • If you’re using a TV connected to the S-video port, you must activate the TV—see “To use a TV set as a monitor” on page 83. • Test the display with the e-Diagtools diagnostics. See “Testing the Hardware” on page 146.
Troubleshooting and Maintenance Troubleshooting Your Computer Docking Problems If a port on a dock isn’t working • Check that AC power is connected to the dock. • Try using the corresponding port on the computer while undocked. • Make sure the computer is fully inserted into the dock. • See the manual for the dock. If the operating system hangs when you dock or undock • Your system may hang if you dock or undock your computer while you are suspending or resuming.
Troubleshooting and Maintenance Troubleshooting Your Computer If the hard disk makes a buzzing or whining noise • Back up the drive immediately. • See whether the noise is coming from elsewhere, such as from the fan or a PC Card drive. If files are corrupted • Open My Computer, select the disk you want to scan, click File, Properties, and use the Tools tab. • Run the virus-scanning program. See “To protect against viruses” on page 42. • Test the hard disk drive with the e-Diagtools diagnostics.
Troubleshooting and Maintenance Troubleshooting Your Computer • Check settings in the BIOS Setup utility: 1. Restart the computer: click Start, Shut Down (or Turn Off Computer), Restart. 2. When the HP logo appears, press F2 to enter BIOS Setup. 3. From the System Devices menu, make sure Infrared Port is enabled and FIR mode is selected. 4. Press F10 to save and exit BIOS Setup. • Make sure only one application is using the infrared port. • Remove any PC Cards from the computer and dock.
Troubleshooting and Maintenance Troubleshooting Your Computer • Increase the PalmCheck setting for the touch pad: 1. Double-click the touch pad icon in the taskbar. –or– Click Start, Settings, Control Panel, then double-click Mouse (Windows 2000), or click Start, Control Panel, Printers and Other Hardware, Mouse (Windows XP). 2. Click the TouchPad tab, and select the touch pad device. 3. Adjust the PalmCheck slider, and click Apply.
Troubleshooting and Maintenance Troubleshooting Your Computer LAN Problems If the built-in network adapter doesn’t connect to the LAN • Check all cables and connections. Try connecting at a different network station, if available. • If the green light next to the LAN port does not light, the LAN cable may not be connected to the network or the network may be down. Try connecting a different computer to the cable. • Make sure the internal LAN adapter is enabled in BIOS Setup.
Troubleshooting and Maintenance Troubleshooting Your Computer Memory Problems If a message says you are out of memory • Make sure drive C is not running low on free space. • If you are having memory problems while running MS-DOS programs, use the MS-DOS or Application and Software troubleshooter in Windows Help: click Start, Help (or Help and Support). • Third-party memory cards have not been tested by HP for use with the computer. • Test your computer’s memory with the e-Diagtools diagnostics.
Troubleshooting and Maintenance Troubleshooting Your Computer If the modem doesn’t dial or no dial tone is detected • Check all cables and connections. • Connect a standard telephone to the phone line and make sure the line is working. • Make sure someone else isn’t using the same phone line. • Try another telephone line, preferably one normally used for a fax machine or modem. • If you’re in a foreign country, the dial tone may not be recognized by the modem.
Troubleshooting and Maintenance Troubleshooting Your Computer • Open the hardware Device Manager: click Start, Settings, Control Panel, System (Windows 2000) or Start, Control Panel, Performance and Maintenance, System (Windows XP). If the modem is disabled, try to enable it. If it has a conflict, try disabling another device. • If you’re running fax software using fax Class 2, try using Class 1. If the modem dials but you can’t hear it • Make sure the audio-off light is turned off.
Troubleshooting and Maintenance Troubleshooting Your Computer PC Card (PCMCIA) Problems If the notebook doesn’t recognize a PC Card • Remove and reinsert the PC Card. • Press the blue sleep button to suspend the computer, then press it again to resume. • Restart the computer: click Start, Shut Down (or Turn Off Computer), Restart. • If the card requires an IRQ, make sure one is available. • Try the card in another computer to see whether the card functions properly. • Zoomed Video is not supported.
Troubleshooting and Maintenance Troubleshooting Your Computer Performance Problems For best performance, your computer should have at least 128 MB of memory (RAM). If the computer pauses or runs sluggishly • This may be normal Windows behavior. Background processing can affect response time. • Certain background operations (such as a virus-scanning program) can affect performance. • Press CTRL+ALT+DEL and use Task Manager to see if an application is not responding.
Troubleshooting and Maintenance Troubleshooting Your Computer Power and Battery Problems If the computer turns off immediately after it turns on • Battery power is probably extremely low. Plug in the AC adapter or insert a charged battery. If the computer keeps beeping • The computer beeps repeatedly or displays a warning when battery power is low. Save your work, shut down Windows immediately, and insert a charged battery or plug in the AC adapter.
Troubleshooting and Maintenance Troubleshooting Your Computer • If you are running an application that has an automatic save feature (such as MS Word), disable this feature or increase the specified save time to reduce hard disk access. • If the operating time has gradually become shorter and the battery is more than a year or two old, you may need to replace the battery. • Heavy modem use can affect battery operating time. • PC card use can affect battery operating time.
Troubleshooting and Maintenance Troubleshooting Your Computer Printing Problems Hint You will usually be able to solve most printing problems by using the Print troubleshooter in Windows Help: click Start, Help (or Help and Support). If a serial or parallel printer doesn’t print • Make sure the printer is on and has paper in it. • Make sure you are using the correct printer cable or cable adapter, and that the cable is secure at both ends. • Check for printer errors.
Troubleshooting and Maintenance Troubleshooting Your Computer • Restart the computer: click Start, Shut Down (or Turn Off Computer), Restart. • Check mouse settings in Control Panel: click Start, Settings, Control Panel, then double-click Mouse (Windows 2000), or click Start, Control Panel, Printers and Other Hardware, Mouse (Windows XP). • Make sure the serial port is enabled in BIOS Setup—see “To run the BIOS Setup utility” on page 148. • Use a mouse that connects to the USB or PS/2 port.
Troubleshooting and Maintenance Troubleshooting Your Computer • Use the BIOS Setup utility to make sure the serial and parallel ports are enabled—see “To run the BIOS Setup utility” on page 148. • Test the ports with the e-Diagtools diagnostics. See “Testing the Hardware” on page 146. If the USB port is not working • Contact the vendor of the peripheral device— and the HP Business Support Web site (www.hp.com/go/bizsupport)—for the latest USB drivers. • Check the port settings in Control Panel.
Troubleshooting and Maintenance Troubleshooting Your Computer If the computer won’t boot from the floppy disk drive • Make sure the drive is installed in the module bay or connected correctly—see “To connect the floppy disk drive to the parallel port” on page 74. • Make sure the floppy disk drive is selected as the boot device—see “To change the boot device” on page 30. If the computer stops responding after booting • Check whether you are connected to a TCP/IP network with no DHCP server.
Troubleshooting and Maintenance Troubleshooting Your Computer If the wireless link icon in the taskbar is red • Make sure you are using the correct SSID and channel settings: click the wireless link icon in the taskbar and select Advanced Configuration. • Make sure you are in range of an access point (for an infrastructure connection) or other wireless computer (for an AdHoc connection). You can connect, but the network is slow • Check whether you might be in an area served by more than one wireless LAN.
Troubleshooting and Maintenance Testing the Hardware Testing the Hardware The e-Diagtools hardware diagnostic program included with your computer provides two levels of testing: • Automated testing using its basic hardware test. • Advanced testing using individual hardware tests. The tests are designed to run after the system reboots. This ensures that the computer will be in a predictable state, so the diagnostic program can properly test the hardware components.
Troubleshooting and Maintenance Testing the Hardware 9. Select and run the appropriate tests. Tests are listed only for detected hardware. Press the following keys to run tests: ENTER Runs the highlighted test. F5 or SPACE Marks or unmarks the highlighted test. F6 Marks or unmarks all tests in the current menu. F7 Marks or unmarks all tests in all menus. F10 Runs all marked tests. 10. Save the Support Ticket. Press T to update and display a Support Ticket containing system and test information.
Troubleshooting and Maintenance Configuring the Computer Configuring the Computer Two tools help you configure your computer’s operation: the BIOS Setup utility and HP TopTools. To run the BIOS Setup utility The BIOS (Basic Input and Output System) Setup utility enables you to make changes to the computer’s system configuration, and to tailor the operation of your computer to your individual work needs.
Troubleshooting and Maintenance Configuring the Computer Main Menu Setting Description Default BIOS Revision Shows the current BIOS version. Detected automatically. System Time Sets the time using 24-hour format. Values set take effect immediately. System Date Sets the date using dd/mm/yy format (except English, which uses mm/dd/yy format). Internal Hard Disk Sets the hard disk drive type and various parameters. Video Configuration Press ENTER to see or change the video settings below.
Troubleshooting and Maintenance Configuring the Computer System Devices Menu Setting Description Default PS/2 Pointing Devices Disables the internal pointing devices when an external PS/2 mouse is connected. Auto FDD Controller Enables the floppy drive. Enabled Legacy USB Support Enables BIOS support for USB mouse, keyboard, and floppy disk drive. Disabled Internal LAN Enables the internal (wired) LAN.
Troubleshooting and Maintenance Configuring the Computer Security Menu Setting Description Default User Password is Shows if a user password is set. Clear Administrator Password is Shows if an administrator password is set. Clear Set User Password Press ENTER to set, change, or clear the user password. The password can have no more than 8 characters (0-9, A-Z), and cannot include special or accented characters.
Troubleshooting and Maintenance Configuring the Computer Boot Menu Setting Description Default +Hard Disk +Removable Device CD-ROM/DVD Drive Internal NIC Shows the order of boot devices, with “+” indicating a device category. Move the entries to change the order. If the computer has more than one device in a category, you can select the one scanned. Internal NIC (Network Interface Card) provides diskless boot from a network server. 1. Hard Disk 2. Removable Device 3. CD-ROM/DVD drive 4.
Troubleshooting and Maintenance Configuring the Computer To set up TopTools HP TopTools is for network managers and administrators who are responsible for managing computer systems. It offers configuration and security options that allow you to check which hardware and software components are installed on your computer and how well they are working. Pavilion models HP TopTools is not supported on all Pavilion models. You’ll need to install HP TopTools before you can use it. 1.
Troubleshooting and Maintenance Reinstalling and Updating Software Reinstalling and Updating Software You can use the Recovery CD to recover the original software build for your computer. The Recovery CD also provides Windows drivers specific to your computer to configure a custom system. You can find drivers in these locations: • On your computer’s hard drive under C:\hp\Drivers. • On the Recovery CD under \hp\Drivers. • On the HP Business Support Web site (www.hp.com/go/bizsupport).
Troubleshooting and Maintenance Reinstalling and Updating Software 7. When the Recovery CD dialog box appears, follow the displayed instructions. To perform a standard recovery, press 2, 1, 1. If prompted, accept the recommended partition size. If you install the factory software, the recovery process can take up to 15 minutes. If you want to create the Utility partition without installing the factory software, click Advanced and select the option to not install the operating system.
Troubleshooting and Maintenance Reinstalling and Updating Software To update the BIOS Hewlett-Packard may provide updates to the computer BIOS to enhance your system’s capabilities of your system. You can use e-Diagtools for Windows to download and install BIOS updates. CAUTION Because a BIOS update replaces the previous version, you must follow these instructions exactly, or you risk damaging your computer.
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HP Support and Service Getting Assistance for Your Computer Getting Assistance for Your Computer To get help from the Web HP has several Web sites on the Internet dedicated to providing information to HP notebook computer users. The following sites are especially useful for helping you get support for your computer: • HP Business Support Web site. Get e-mail and telephone support information, technical information, and software updates. www.hp.com/go/bizsupport • HP Notebook Computer Web site.
HP Support and Service Getting Assistance for Your Computer To contact the HP Customer Care Center by e-mail, visit the HP Business Support Web site (www.hp.com/go/bizsupport) under “Contact HP”. To call the Customer Care Center, check the HP Business Support Web site (www.hp.com/go/bizsupport) under “Contact HP” for the most complete and current list of phone numbers.
HP Support and Service Getting Assistance for Your Computer North America United States: Omnibook: (970) 635-1000 Pavilion: (208) 323-2551 Canada: (905) 206-4663 Latin America Argentina: Buenos Aires: 5411-4778-8380 outside B.A.
HP Support and Service Getting Assistance for Your Computer For best service, make sure you have as much of the following available when you call: • Your computer’s model and serial number. • Your computer’s operating system. • Any messages displayed when the problem occurred.
HP Support and Service Getting Assistance for Your Computer To prepare your computer for shipment See “To receive repair service” above to determine if your computer must be sent in for service. If so, prepare your computer for shipment as follows. Note If you have questions about packaging requirements when returning your notebook for repair, contact HP Service and Support—see “To contact HP for support or service” on page 158.
HP Support and Service Hewlett-Packard Limited Warranty Statement Hewlett-Packard Limited Warranty Statement 1. HP warrants to you, the end-user customer, that HP hardware, accessories and supplies will be free from defects in materials and workmanship after the date of purchase, for the period specified in the Warranty Duration table below. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective.
HP Support and Service Hewlett-Packard Limited Warranty Statement 7. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
Reference Information Corporate Evaluator’s Guide 165
Reference Information Hardware Specifications Hardware Specifications Because we are constantly improving our products, the specifications shown below are subject to change. For the latest specifications, see the HP Notebook Web site (www.hp.com/notebooks). Physical Attributes Size (14-inch display): 315 × 261 × 32 mm (12.4 × 10.3 × 1.3 in). Size (15-inch display): 325 × 264 × 35 mm (12.8 × 10.4 × 1.4 in). Weight: 2.3–2.8 kg (5.1–6.2 lb), depending on configuration.
Reference Information Hardware Specifications Keyboard and Pointing Devices 87/88-key touch-type QWERTY keyboard with 101/102 key emulation. Embedded numeric keypad. Left and right click buttons, center scroll button. 12 function (Fn) keys. 4 user-programmable One-Touch buttons. Pointing stick and touch pad, or touch pad only with on-off button and indicator. LAN Ethernet 10Base-T (10 Mbps) and 100Base-TX (100 Mbps) support. Supports wake-on-LAN, fast IP, DMI, dRMON.
Reference Information Hardware Specifications Environmental Limits Operating temperature: 5 to 35 °C (41 to 95 °F). Operating humidity: 20 to 90 percent RH (5 to 35 °C). Operating altitude: up to 3000 m (10,000 ft) at 25 °C (77 °F). Storage temperature: –20 to 50 °C (–4 to 122 °F). Major ICs CPU: Intel Pentium 4 processor-M. Core logic: ALI 1671 / 1535+ chipset. Display controller: ATI Mobility Radeon M6-P. Audio controller: Realtek AC-97 ALC201 soft audio. CardBus controller: TI PC1410.
Reference Information Modem Reference Information Modem Reference Information If your computer has a modem port, you can customize the operation of the modem using AT commands and S-registers. You can do this from Phone and Modem Options in Control Panel, from most communications software, or by using terminal mode in your software. See “To change your modem settings” on page 61. Note You should have a good understanding of modems and how they operate before you change default settings.
Reference Information Modem Reference Information Command Function (Ambit) I12 L0 L1 L2 L3 M0 M1 M2 M3 N0 N1 O0 O1 O2 P Q0 Q1 Sn Sn? Sn=v T V0 V1 W0 W1 W2 X0 Report driver time stamp Set low speaker volume Set low speaker volume Set medium speaker volume Set high speaker volume Turn speaker off Turn speaker on during handshaking and turn speaker off while receiving carrier Turn speaker on during handshaking and while receiving carrier Turn speaker off during dialing and receiving carrier and turn speake
Reference Information Modem Reference Information Command Function (Ambit) &K3 &K4 &K5 &K6 &L0 &L1 &M0 &P0 &P1 &Q0 &Q5 &Q6 &S0 &T0 &T1 &T2 &T3 &T4 &T5 &T6 &T7 &T6 &T7 &T8 &V &W0 &W1 &Y0 &Y1 &Zn=x Enable RTS/CTS DTE/DCE flow control Enable XON/XOFF DTE/DCE flow control Enable transparent XON/ XOFF flow control Enable both RTS/CTS and XON/XOFF flow control Report OK Report OK Report OK Set 10 pps pulse dial with 39%/61% make/break Set 10 pps pulse dial with 33%/67% make/break Report OK Report OK Report OK
Reference Information Modem Reference Information Command Function (Ambit) +FTM=n Transmit data: 24=V.27ter 2400bps, 48=V.27ter 4800bps, 72=V.29 7200bps, 73=V.17 7200bps long, 74=V.17 7200bps short, 96=V.29 9600bps, 97=V.17 9600bps long, 98=V.17 9600bps short, 121=V.17 12000bps long, 122=V.17 12000bps short, 145=V.17 14400bps long, 146=V.
Reference Information Modem Reference Information Register Function (Ambit) Range/units Default S46 S91 Data compression control Data transmit level 136, 138 6-15/dBm S92 Fax transmit attenuation level 6-15/dBm S95 Result code messages control 138 10 (country dependent) 10 (country dependent) 0 Selected Result Codes (Ambit) Code Meaning 0 1 2 3 4 5 6 7 8 OK CONNECT RING NO CARRIER ERROR CONNECT 1200 NO DIAL TONE BUSY NO ANSWER Corporate Evaluator’s Guide 173
Reference Information Safety Information Safety Information Power Cords The power cord supplied with the computer’s AC adapter should match the plug and voltage requirements for your local area. Regulatory approval for the AC adapter has been obtained using the power cord for the local area. However, if you travel to a different area or need to connect to a different outlet or voltage, you should use one of the power cords listed below.
Reference Information Safety Information Ergonomics WARNING Improper use of keyboards and other input devices has been associated with ergonomic injury. For information about reducing your risk, see Working in Comfort in the online HP Library or visit our ergonomics Web site, www.hp.com/ergo.
Reference Information Safety Information Laser Safety The CD-ROM and DVD drives used with the computer are certified as a Class 1 laser devices according to the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard and International Standards IEC 825 / IEC 825-1 (EN60825 / EN60825-1). These devices are not considered harmful, but the following precautions are recommended: • Ensure proper use by reading and following the instructions carefully.
Reference Information Safety Information Exposure to Radio Frequency Radiation The radiated output power of the IEEE 802.11 internal wireless radio is far below the FCC radio frequency exposure limits. Nevertheless, the wireless radio shall be used in such a manner that the potential for human contact during normal operation is minimized.
Reference Information Regulatory Information Regulatory Information This section presents information that shows how your computer complies with regulations in certain regions. Any modifications to your computer not expressly approved by Hewlett-Packard could void the authority to operate the computer in these regions. U.S.A. This computer has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Reference Information Regulatory Information Declaration of Conformity (U.S.A.) Responsible Party: Hewlett-Packard Company Manager of Corporate Product Regulations 3000 Hanover Street Palo Alto, CA 94304 +1 (650) 857-1501 declares that the product(s) Trade name: Hewlett-Packard Company Product name: HP Omnibook 6000 series and Pavilion series Complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2.
Reference Information Regulatory Information European Union The equipment has been approved in accordance with Council Decision 98/482/EC for pan-European single terminal connection to the public switched telephone network (PSTN) and to a radio-frequency wireless network. However, due to differences between the individual PST’s provided in different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point.
Reference Information Regulatory Information Die Geräte wurden gemäß Ratsentscheidung 98/482/EC für den Anschluss an eine einzelne Telefonbuchse im europäischen Raum (Public Switched Telephone Network) und drahtlose Funknetzwerke zertifiziert. In Anbetracht der Unterschiede zwischen den einzelnen Telefonnetzen bietet die Zertifizierung für sich genommen keine absolute Sicherheit, dass die Geräte bei Anschluss an jeder beliebigen Telefonbuchse funktionieren.
Reference Information Regulatory Information Japan Japan Telecommunications Approval JATE approval number: A01-1013JP, A01-1038JP Name of Equipment: T51M044.00, J07M040.
Reference Information Regulatory Information Russia International Products sold internationally by Hewlett-Packard and its authorized dealers meet the specifications listed on the following page.
Reference Information Regulatory Information Declaration of Conformity (according to ISO/IEC Guide 22 and EN 45014) Manufacturer’s Name: Manufacturer’s Address: Hewlett-Packard Company, Mobile Computing Division 19310 Pruneridge Ave., Cupertino, CA 95014, U.S.A.
Index A AC adapter connecting, 23 accessories buying, 14 docking products, 85 plug-in modules, 72 adding RAM, 89 AdHoc wireless network definition, 66 setting up, 66, 69 adjusting brightness, 33, 36 display colors, 36 screen area, 36 airplanes wireless communication in, 69 ALT GR key, 36 antistatic precautions, 89, 90 Applications key, 35 AT commands, 62, 169 audio adjusting volume, 124 connecting devices, 81 troubleshooting, 124 audio jacks, 16 audio-off location, 16 using, 37 B battery best use of, 56 ch
settings, 36 switching to external, 35 troubleshooting, 127 display colors adjusting, 36 docking, 86 docking port, 17 docking system docking, 86 installing tray, 86 purpose, 85 troubleshooting, 129 undocking, 88 docking tray, 86 dragging items, 31 drive lock, 43 drivers downloading, 156 drives creating Hibernate partition, 155 hard drive holder, 93 hard drive lock, 43 plug-in modules, 72 replacing hard disk, 92, 94 DVD drive installing, 72 playing movies, 75 setting region code, 39, 76 troubleshooting, 125
laser safety, 176 Library (HP), 15 lights LAN port, 65 status, 16, 19, 20 locking (cable), 41 locking computer, 41 LPT1 port, 17 M Main menu (BIOS), 149 memory adding, 89 extended, 149 PC2100 DDR-266, 89, 134 removing, 90 troubleshooting, 134 microphone location, 16 mini dock, 85 Mini-PCI location, 18 modem AT commands, 62, 169 black list, 60 blackout periods, 60 built-in, 24 connecting, 59 connecting to Internet, 60 dial-in connection, 61 faxing (Windows 2000), 63 faxing (Windows XP), 64 sending e-mail, 6
Recovery CD diagnostics, 147 replacing, 155 using, 154 region code, 39, 76 registering computer, 26 regulatory information, 178 removing CD, 74 DVD, 74 hard disk drive, 92 hard drive holder, 93 PC Card, 78 RAM, 90 secondary battery, 55 repair service obtaining, 161 shipment, 162 resetting, 29 resolution external monitor, 82 S safety battery use, 175 infrared port, 176 laser, 176 power cords, 174 wireless communication, 69 saving battery power, 55 screen area adjusting, 36 Scroll Lock, 16, 20 secondary disp
restrictions on use, 69 status, 70 troubleshooting, 144 turning on, 70 wireless network AdHoc, 66, 69 connecting to, 66, 68 infrastructure, 67 Z Zip drive, 80 Corporate Evaluator’s Guide 189
