User Manual

Clicking HP Insight power management launch link does not go to expected HP SIM page.........78
Cost Advantage field not showing values..............................................................................78
Events not delivered by Insight Control for vCenter to vCenter Server.........................................78
Firmware inventory information is not shown..........................................................................79
Error No Virtual Connect information is available for this host occurs .......................................79
Troubleshooting the Storage Module for vCenter.........................................................................79
Storage Administrator Portal login credentials........................................................................80
Storage Module for vCenter GUI not responsive to mouse clicks...............................................80
Refresh takes a long time to complete...................................................................................80
Error Unexpected state: The setup helper has not been created occurs during array or management
server configuration............................................................................................................80
Port conflict occurs when trying to configure P6000 Command View and MSA proxy provider for
use with Storage Module for vCenter....................................................................................81
MSA2000 G2 or P2000 G3 MSA array information not displayed in Storage Module GUI........81
RMI connection exception in Storage Overview page.............................................................82
P9000 virtual disk information missing from Storage Overview page........................................82
Concatenated replicated LUNs not recognized as replicated LUNs...........................................82
Duplicate LUNs displayed in Storage Module for vCenter interface...........................................82
LUN displayed multiple times for VM or datastore that is part of a cluster..................................83
Storage information cannot be exported...............................................................................83
Internet Explorer script error occurs in environment with 100 or more LUNs................................83
P2000 G3 MSA virtual disks displayed as local or unmanaged disks.......................................83
JBoss exceptions occur when running VASA provider service....................................................83
Cannot configure datastore block size..................................................................................84
Cannot configure P2000 G3 array when using user-created account........................................84
7 Support and other resources......................................................................85
Information to collect before contacting HP.................................................................................85
How to contact HP..................................................................................................................85
Registering for software technical support and update service.......................................................85
How to use your software technical support and update service...............................................85
HP authorized resellers............................................................................................................86
Documentation feedback.........................................................................................................86
Related information.................................................................................................................86
A Firewall port requirements.........................................................................87
Glossary....................................................................................................88
Index.........................................................................................................90
Contents 5