HP Elite x2 1011 G1 Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
© Copyright 2015 HP Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. DTS, the Symbol, & DTS and the Symbol together are registered trademarks, and DTS Sound is a trademark of DTS, Inc. © DTS, Inc. All Rights Reserved. Intel and Core are U.S. registered trademarks of Intel Corporation. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation.
iv Safety warning notice
Table of contents 1 Product description ....................................................................................................................................... 1 2 External component identification ................................................................................................................. 6 Slate edge components .........................................................................................................................................
Fan ....................................................................................................................................................................... 46 Volume button board .......................................................................................................................................... 47 Docking connector board ....................................................................................................................................
8 HP PC Hardware Diagnostics (UEFI) – Windows 10 ........................................................................................... 96 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 97 9 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) – Windows 8 ................................... 98 Using Computer Setup ........................................................................................
11 Specifications .......................................................................................................................................... 112 12 Backup and recovery – Windows 10 ........................................................................................................... 113 Creating recovery media and backups .............................................................................................................. 113 Creating HP Recovery media (select products only) ..
Guidelines ........................................................................................................................................ 134 Creating recovery media with HP Recovery Disc Creator ............................................................... 123 Creating recovery media .............................................................................................. 135 Backing up your information .......................................................................................
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1 Product description Category Description Product Name HP Elite x2 1011 G1 Processor ● Intel® Core™ i7 M-5Y71 processor ● Intel Core i5 M-5Y51 processor ● Intel Core i3 M-5Y10c processor Chipset Intel soldered-on chipset (SoC) Graphics Intel HD unified memory architecture (UMA) Graphics Panel 11.6-in, TouchScreen, full-high definition (FHD), BrightView (BV), (1920×1080), in-plane switching (IPS), 50% CG, typical brightness 400 nits, eDP 1.3, ultra-slim with and without digitizer 11.
Category Description Wireless (continued) One built-in WLAN antenna (in display panel assembly) Support for the following WLAN modules: ● Intel 7265.NGWGQ.I 2 ac 2×2 + Bluetooth 4.0 LE PCIe+USB NGFF 2230 Combo Adapter ● Intel Tri Band Wireless-AC 17265 802.11a/b/g/n/ac 2×2 and Bluetooth 4.0 + WiGig Combo Adapter ● Intel Dual Band Wireless-AC 7265 802.11a/b/g/n/ac 2×2 WiFi and Bluetooth 4.0 Combo Adapter ● Intel Dual Band Wireless-AN 7265 802.11a/b/g/n 2×2 and Bluetooth 4.
Category Description Keyboard/pointing devices (continued) ● Supports two-way scroll ● Gestures enabled by default: 2-finger scrolling, 2-finger zoom (pinch) Power requirements Support for the following AC adapters: ● 65-W HP Smart adapter (non-PFC, 3-wire) and 45-W HP Smart adapter (non-PFC, RC, 3-wire) ● 65-W HP Smart travel adapter (non-PFC) ● 45-W ElitePad HP Smart adapter (4.5-mm) ● 45-W HP Smart adapter (non-PFC, RC, 4.5-mm) ● 45-W HP Smart adapter (non-PFC, RC, 4.
Category Description Operating system (continued) ● Windows 8.1 Emerging Markets 64-bit High End (only available on computer models equipped with an FHD display assembly and more than or equal 8.0-GB of system memory) ● Windows 8.1 Multi-language 64-bit (not available on computer models equipped with an Intel i7 processor and more than 4.0-GB of system memory and computer models equipped with an FHD display assembly and more than or equal 8.0-GB of system memory) ● Windows 8.
Category Description Operating system (continued) ● Windows 7 Enterprise 64-bit ● Windows 7 Enterprise 32-bit ● Windows 7 Professional 32-bit Serviceability End user replaceable parts: AC adapter 5
2 External component identification Slate edge components Item Component Description (1) Internal microphone Record sound. (2) Vents Enable airflow to cool internal components. NOTE: The slate fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (3) Rear-facing webcam Records video and captures photographs. Some models allow you to video conference and chat online using streaming video.
Item Component Description ● To increase speaker volume, press the + edge of the button. ● To decrease speaker volume, press the – edge of the button. (7) Pen holder (select models only) Holds the digital pen. (8) Alignment post connectors (2) Align and attach the slate to the keyboard. (9) Docking/adapter port Connects the slate to the keyboard, or as a slate only, connects an optional adapter.
Item Component Description ● When the slate is in the Sleep state, press the button briefly to exit Sleep. ● When the slate is in Hibernation, press the button briefly to exit Hibernation. CAUTION: Pressing and holding down the power button will result in the loss of unsaved information. If the slate has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 15 seconds to turn off the slate.
Slate display components Item Component Description (1) WLAN antenna* Sends and receives wireless signals to communicate with WLANs. (2) WWAN antennas (2)* Send and receive wireless signals to communicate with WWANs. (3) Webcam light On: The webcam is in use. (4) Front-facing webcam Records video and captures photographs. Some models allow you to video conference and chat online using streaming video.
Item Component Description (9) Windows button Displays the Windows Start menu. *The antennas are not visible on the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region.
Keyboard base Item Component Description (1) Alignment posts (2) Align and attach the slate to the keyboard. (2) Docking connector Connects the slate to the keyboard. CAUTION: To prevent damage to the docking connector, do not touch the connector when the slate is detached from the keyboard. (3) Release latch Releases the slate from the keyboard. To release the slate, press the release latch.
Keys Item Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) Function keys Execute frequently used system functions when pressed in combination with the fn key. NOTE: Function keys do not display or function from the on-screen slate keyboard. (3) num lock key Turns the embedded numeric keypad on and off when pressed in combination with the fn key.
Lights Item Component Description (1) Caps lock light On: Caps lock is on, which switches the keys to all capital letters. (2) TouchPad light ● On: The TouchPad is off. ● Off: The TouchPad is on. ● Amber: Slate sound is off. ● Off: Slate sound is on. ● Amber: microphone sound is off. ● Off: microphone sound is on.
TouchPad 14 Item Component Description (1) TouchPad zone Moves the pointer and selects or activates items on the screen. (2) Left TouchPad button Functions like the left button on an external mouse. (3) Right TouchPad button Functions like the right button on an external mouse.
Left side Item Component Description (1) Volume button Controls speaker volume on the slate. ● To increase speaker volume, press the + edge of the button. ● To decrease speaker volume, press the – edge of the button. (2) LCD rotation lock button Locks orientation of the display, preventing automatic rotation. (3) Docking/adapter port Connects the slate to the keyboard, or as a slate only, connects an optional adapter. (4) USB 3.
Item Component Description ▲ (6) Select the HP Support Assistant app on the Start screen, select My computer, and then select User guides. Smart card reader Supports optional Smart cards. Item Component Description (1) Internal microphone Records sound. (2) Power button ● When the slate is off, press the button to turn on the slate. ● When the slate is on, press the button briefly to initiate Sleep. ● When the slate is in the Sleep state, press the button briefly to exit Sleep.
Item Component Description Windows 8: See your power options. From the Start screen, type power, select Settings, and then select Power Options. Windows 7: See your power options. Select Start > Control Panel > System and Settings > Power Options. Linux: (3) Micro SD memory card reader 1. Select Computer > Control Center. 2. In the left pane, click System, and then click Power Management in the right pane. Reads optional memory cards that store, manage, share, or access information.
Item Component Description Windows 8 or Windows 7: ▲ 18 Select the HP Support Assistant app on the Start screen, select My computer, and then select User guides.
3 Illustrated parts catalog NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your slate, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Locating the product name, serial number, product number, warranty information, and model name The product name (1), serial number (2), product number (3), warranty information (4), and model name (5) are located on the bottom of the slate.
Slate major components Item Component (1) 11.6-in, TouchScreen display panel assembly: (2) 20 Spare part number FHD, BV, (1920×1080), IPS, 50% CG, typical brightness 400 nits, eDP 1.3, ultra-slim with digitizer 793736-001 FHD, BV, (1920×1080), IPS, 50% CG, typical brightness 400 nits, eDP 1.3, ultra-slim without digitizer 804352-001 HD, BV, (1366×768), IPS, 50% CG, typical brightness 400 nits, eDP 1.
Item Component Spare part number (3) Volume button board bracket: Included in the Slate Bracket Kit, spare part number 793728-001. (4) Heat sink (includes replacement thermal material) (5) Front-facing webcam (includes double-sided adhesive): Included in the Webcam Kit, spare part number 793724-001. 793726-001 NOTE: The front-facing webcam spare part kit does not include the front-facing webcam cable. The front-facing webcam cable is included in the Slate Cable Kit, spare part number 793721-001.
Item (13) Component Spare part number Equipped with an Intel Core i5 M-5Y51 processor, 8.0-GB of system memory, and the Windows 10 or Windows 8 Professional operating system 805070-601 Equipped with an Intel Core i5 M-5Y51 processor, 8.0-GB of system memory, and the Windows 10 or Windows 8 Standard operating system 805070-501 Equipped with an Intel Core i5 M-5Y51 processor, 8.0-GB of system memory, and a nonWindows operating system 805070-001 Equipped with an Intel Core i5 M-5Y51 processor, 4.
Item (23) Component Spare part number For use in African, European, and Middle Eastern countries and regions 805065-001 For use in Japan 806251-001 For use in North America 805067-001 Docking connector board 793731-001 NOTE: The docking connector board spare part kit does not include the docking connector board cable. The docking connector board cable is included in the Slate Cable Kit, spare part number 793721-001.
Keyboard base 24 Item Description (1) Keyboard (includes keyboard cable and keyboard backlight cable): Spare part number For use in Belgium 793738-A41 For use in Brazil 793738-201 For use in Bulgaria 793738-261 For use in Canada 793738-DB1 For use in the Czech Republic and Slovakia 793738-FL1 For use in Denmark 793738-081 For use in France 793738-051 For use in Germany 793738-041 Chapter 3 Illustrated parts catalog
Item Description Spare part number For use in Greece 793738-151 For use in Hungary 793738-211 For use in Iceland 793738-DD1 For use in India 793738-D61 For use in Israel 793738-BB1 For use in Italy 793738-061 For use in Japan 793738-291 For use in Latin America 793738-161 For use in the Netherlands 793738-B31 For use in Northwest Africa 793738-FP1 For use in Norway 793738-091 For use in Portugal 793738-131 For use in Romania 793738-271 For use in Russia 793738-251 For use in S
Item Description Spare part number NOTE: The smart card reader board spare part kit does not include the smart card reader board cable. The smart card reader board cable is included in the Keyboard Base Cable Kit, spare part number 793721-001. (7) Battery, 6-cell, 21-WHr, 0.
Component Spare part number For use on the slate, includes: 793721-001 ● Digitizer board cable ● Docking connector board cable ● Front-facing webcam cable ● Rear-facing webcam cable ● TouchScreen cable ● Volume button board cable Digitizer pen 804346-001 Travel keyboard: For use Belgium 800577-A41 For use in Brazil 800577-201 For use in Bulgaria 800577-261 For use in the Czech Republic and Slovakia 800577-FL1 For use in Denmark 800577-081 For use in Denmark, Finland, and Norway
Component Spare part number For use in Sweden and Finland 800577-B71 For use in Switzerland 800577-111 For use in Taiwan 800577-AB1 For use in Thailand 800577-281 For use in Turkey 800577-141 For use in the United Kingdom and Singapore 800577-031 For use in the United States 800577-001 Plastics Kit for use on the slate, includes: 804347-001 ● Power button actuator ● Rotate lock button actuator ● SD card/SIM cover ● Volume button actuator Power cord, 3-pin, black, 1.
Component Spare part number For use in Denmark 755530-081 For use in Europe 755530-021 For use in India 755530-D61 For use in Israel 755530-BB1 For use in Italy 755530-061 For use in Japan 755530-291 For use in North America 755530-001 For use in the People's Republic of China 755530-AA1 For use in South Africa 755530-AR1 For use in South Korea 755530-AD1 For use in Switzerland 755530-111 For use in Taiwan 755530-AB1 For use in Thailand 755530-201 For use in the United Kingdom an
4 Removal and replacement preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screw driver ● Magnetic screw driver ● Phillips P0 screw driver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ● Place items on a grounded surface before removing items from their containers.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
5 Removal and replacement procedures – slate NOTE: This chapter provides removal and replacement procedures for Authorized Service Provider only components. Components described in this chapter should only be accessed by an authorized service provider. Accessing these components can damage the slate or void the warranty. There are as many as 45 screws that must be removed, replaced, and/or loosened when servicing the slate. Make special note of each screw size and location during removal and replacement.
Display panel assembly Description Spare part number 11.6-in, TouchScreen, FHD, BV, (1920×1080), IPS, 50% CG, typical brightness 400 nits, eDP 1.3, ultraslim with digitizer display panel assembly 793736-001 11.6-in, TouchScreen, FHD, BV, (1920×1080), IPS, 50% CG, typical brightness 400 nits, eDP 1.3, ultraslim without digitizer display panel assembly 804352-001 11.6-in, TouchScreen, HD, BV, (1366×768), IPS, 50% CG, typical brightness 400 nits, eDP 1.
36 4. Lift the bottom edge (4) of the display panel assembly until it separates from the bottom cover. 5. Release the zero insertion force (ZIF) connector (1) to which the TouchScreen board cable is attached, and then disconnect the TouchScreen board cable from the system board. 6. Release the adhesive strip (2) that secures the display panel cable connector to the system board. 7. Disconnect the display panel cable (3) from the system board. 8.
9. Remove the display panel assembly (5). CAUTION: Before turning the display panel upside down, make sure the work surface is clear of tools, screws, and any other foreign objects. Failure to follow this caution can result in damage to the display panel assembly. 10. If it is necessary to replace the display panel cable: a. Turn the display panel assembly upside down with the docking connector toward you. b.
d. Remove the display panel cable (3). The display panel cable is available using spare part number 804344-001. Reverse this procedure to reassemble and install the display panel assembly.
Battery Description Spare part number Battery, 2-cell, 33-WHr, 4.56-AHr, Li-ion (includes cable) 750549-005 Before removing the battery, follow these steps: 1. Shut down the slate. If you are unsure whether the slate is off or in Hibernation, turn the slate on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the slate. 3.
Reverse this procedure to install the battery. WLAN module Description Spare part number Intel 7265.NGWGQ.I 2 ac 2×2 + Bluetooth 4.0 LE PCIe+USB NGFF 2230 Combo Adapter 783721-005 Intel Tri Band Wireless-AC 17265 802.11a/b/g/n/ac 2×2 and Bluetooth 4.0 + WiGig Combo Adapter 806724-005 Intel Dual Band Wireless-AC 7265 802.11a/b/g/n/ac 2×2 WiFi and Bluetooth 4.0 Combo Adapter 756749-005 Intel Dual Band Wireless-AN 7265 802.11a/b/g/n 2×2 and Bluetooth 4.
3. Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: If the WLAN antenna cables are not connected to the WLAN module terminals, protective sleeves should be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WLAN module.
WWAN module Description Spare part number HP lt4226 LTE/HSPA+ 4G Module 736675-005 HP lt4225 LTE/EV-DO 4G Module 793736-005 HP lt4211 LTE/EV-DO/HSPA+ 4G Module 793116-005 HP lt4112 LTE/HSPA+ 4G Module 790198-005 HP hs3110 HSPA+ Mobile Broadband Module 793516-005 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the slate by the governmental agency that regulates wireless devices in your country or region.
3. Remove the WWAN module (3) by pulling the module away from the slot at an angle. NOTE: If the WWAN antenna cables are not connected to the WWAN module terminals, protective sleeves should be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WWAN module.
Speakers Description Spare part number Speakers (include left and right speakers and cables) 793729-001 Before removing the speakers, follow these steps: 1. Shut down the slate. If you are unsure whether the slate is off or in Hibernation, turn the slate on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the slate. 3.
Vibrator module Description Spare part number Vibrator module (includes left and right vibrator modules and cables) 793730-001 Before removing the vibrator module, follow these steps: 1. Shut down the slate. If you are unsure whether the slate is off or in Hibernation, turn the slate on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the slate. 3.
Fan Description Spare part number Fan (includes cable) 793735-001 NOTE: To properly ventilate the slate, allow at least 7.6 cm (3 in) of clearance on the left side of the slate. The slate uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist.
3. Remove the fan (3). Reverse this procedure to install the fan. Volume button board Description Spare part number Volume button board 793733-001 NOTE: The volume button board spare part kit does not include the volume button board cable. The volume button board cable is included in the Slate Cable Kit, spare part number 793721-001. Before removing the volume button board, follow these steps: 1. Shut down the slate.
1. Release the ZIF connector (1) to which the volume button board cable is attached, and then disconnect the volume button board cable from the system board. 2. Remove the three Phillips PM1.5×2.3 screws (2) that secure the volume button board to the bottom cover. 3. Remove the bracket (3) that secures the volume button board to the bottom cover. The volume button board bracket is included in the Slate Bracket Kit, spare part number 793712-001. 4. Remove the volume button board (4) and cable.
Docking connector board Description Spare part number Docking connector board 793731-001 NOTE: The docking connector board spare part kit does not include the docking connector board cable. The docking connector board cable is included in the Slate Cable Kit, spare part number 793721-001. Before removing the docking connector board, follow these steps: 1. Turn off the slate.
4. Remove the right alignment post connector bracket (6). The alignment post connector brackets and the docking connector board bracket are included in the Table Bracket Kit, spare part number 793712-001. 50 5. Release the docking connector board (1) and audio jack board by sliding them back until they clear the bottom edge of the bottom cover. 6. Flip the docking connector board (2) and audio jack board upside down.
7. Release the ZIF connector (3) to which the docking connector board cable is attached, and then disconnect the docking connector board cable from the docking connector board. 8. Remove the docking connector board, audio jack board, and audio jack board cable. Reverse this procedure to install the docking connector board. Audio jack board Description Spare part number Audio jack board (includes cable) 793732-001 Before removing the audio jack board, follow these steps: 1. Turn off the slate.
2. Remove the audio jack board (2) and cable. Reverse this procedure to install the audio jack board and cable. System board 52 Description Spare part number Equipped with an Intel Core i7 M-5Y71 processor, 8.0-GB of system memory, and the Windows 10 or Windows 8 Professional operating system 805071-601 Equipped with an Intel Core i7 M-5Y71 processor, 8.0-GB of system memory, and the Windows 10 or Windows 8 Standard operating system 805071-501 Equipped with an Intel Core i7 M-5Y71 processor, 8.
Description Spare part number Equipped with an Intel Core i3 M-5Y10c processor, 4.0-GB of system memory, and the Windows 10 or Windows 8 Professional operating system 805068-601 Equipped with an Intel Core i3 M-5Y10c processor, 4.0-GB of system memory, and the Windows 10 or Windows 8 Standard operating system 805068-501 Equipped with an Intel Core i3 M-5Y10c processor, 4.0-GB of system memory, and a nonWindows operating system 805068-001 Before removing the system board, follow these steps: 1.
54 4. Detach the rear-facing webcam (4) from the bottom cover. (The rear-facing webcam is attached to the bottom cover with double-sided adhesive.) 5. Release the ZIF connector (1) to which the volume button board cable is attached, and then disconnect the volume button board cable from the volume button board. 6. Detach the RTC battery (2) from the bottom cover. (The RTC battery is attached to the bottom cover with double-sided adhesive.) 7.
8. Release the adhesive strip (4) that secures the docking connector board cable to the system board.
9. Remove the six Phillips PM1.5×2.3 screws that secure the system board to the bottom cover. 10. Flip the system board (1) up and forward so that it rests upside down in the bottom cover. 11. Release the ZIF connector (2) to which the docking connector board cable is attached, and then disconnect the docking connector board cable from the system board. 12. Remove the system board (3).
2. When the system board has been installed, make sure the power switch (1) engages with the notch (2) built into the power button actuator. Reverse this procedure to install the system board.
Volume button board cable NOTE: The volume button board cable is included in the Slate Cable Kit, spare part number 793721-001. Before removing the volume button board cable, follow these steps: 1. Shut down the slate. If you are unsure whether the slate is off or in Hibernation, turn the slate on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the slate. 3.
RTC battery Description Spare part number RTC battery (includes cable and double-sided adhesive) 793723-001 Before removing the RTC battery, follow these steps: 1. Shut down the slate. If you are unsure whether the slate is off or in Hibernation, turn the slate on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the slate. 3.
Reverse this procedure to install the RTC battery.
3. Remove solid-state drive (2). Reverse this procedure to install the solid-state drive.
Heat sink Description Spare part number Heat sink (includes replacement thermal material) 793726-001 Before removing the heat sink, follow these steps: 1. Shut down the slate. If you are unsure whether the slate is off or in Hibernation, turn the slate on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the slate. 3.
3. Remove the heat sink (2). NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board each time the heat sink is removed. Thermal paste is used on the processor (1) and the heat sink section (2) that services it. Reverse this procedure to install the heat sink.
Rear-facing webcam NOTE: The rear-facing webcam is included in the Webcam Kit, spare part number 793724-001. The rear-facing webcam spare part kit does not include the rear-facing webcam cable. The rear-facing webcam cable is included in the Slate Cable Kit, spare part number 793721-001. Before removing the rear-facing webcam, follow these steps: 1. Shut down the slate. If you are unsure whether the slate is off or in Hibernation, turn the slate on, and then shut it down through the operating system. 2.
Front-facing webcam NOTE: The front-facing webcam is included in the Webcam Kit, spare part number 793724-001, and includes double-sided adhesive. The front-facing webcam spare part kit does not include the front-facing webcam cable. The front-facing webcam cable is included in the Slate Cable Kit, spare part number 793721-001. Before removing the front-facing webcam, follow these steps: 1. Shut down the slate.
3. Remove the front-facing webcam (3) and cable. Reverse this procedure to install the front-facing webcam.
WWAN antenna NOTE: The WWAN auxiliary and main antennas are included in the Antenna Kit, using the following spare part numbers: ● 805065-001 – For use in African, European, and Middle Eastern countries and regions ● 806251-001 – For use in Japan ● 805067-001 – For use in North America Before removing the WWAN antenna, follow these steps: 1. Shut down the slate. If you are unsure whether the slate is off or in Hibernation, turn the slate on, and then shut it down through the operating system. 2.
68 2. Release the WWAN main antenna (2) transceiver and cable. 3. Detach the WWAN auxiliary antenna transceiver (1) from the bottom cover. (The WWAN auxiliary antenna transceiver is attached to the bottom cover with double-sided adhesive.) 4. Release the WWAN auxiliary antenna cable from the retention tabs (2) built into the bottom cover.
5. Release the WWAN auxiliary antenna (3) transceiver and cable. Reverse this procedure to install the WWAN antenna.
WLAN antenna NOTE: The WLAN main antenna is included in the Antenna Kit, using the following spare part numbers: ● 805065-001 – For use in African, European, and Middle Eastern countries and regions ● 806251-001 – For use in Japan ● 805067-001 – For use in North America Before removing the WLAN antenna, follow these steps: 1. Shut down the slate. If you are unsure whether the slate is off or in Hibernation, turn the slate on, and then shut it down through the operating system. 2.
Reverse this procedure to install the WLAN antenna. WiGig antenna Description Spare part number WiGig antenna (includes WiGig antenna cable and transceiver) 805066-001 Before removing the WiGig antenna, follow these steps: 1. Shut down the slate. If you are unsure whether the slate is off or in Hibernation, turn the slate on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the slate. 3.
3. Remove the WiGig antenna (3) cable and transceiver. Reverse this procedure to install the WiGig antenna. Docking connector board cable NOTE: The docking connector board cable is included in the Slate Cable Kit, spare part number 793721-001. Before removing the docking connector board cable, follow these steps: 1. Shut down the slate. If you are unsure whether the slate is off or in Hibernation, turn the slate on, and then shut it down through the operating system. 2.
2. Remove the docking connector board cable (2). Reverse this procedure to install the docking connector board cable.
6 Removal and replacement procedures – Keyboard base NOTE: This chapter provides removal and replacement procedures for Authorized Service Provider only components. Components described in this chapter should only be accessed by an authorized service provider. Accessing these components can damage the keyboard base or void the warranty. There are as many as 49 screws that must be removed, replaced, and/or loosened when servicing the keyboard base.
3. Remove the bottom cover (2). Reverse this procedure to install the bottom cover. Keyboard base battery Description Spare part number Battery, 6-cell, 21-WHr, 0.95-AHr, LI (includes cable) 750550-005 Before removing the keyboard base battery, follow these steps: 1. Shut down the keyboard base. If you are unsure whether the keyboard base is off or in Hibernation, turn the keyboard base on, and then shut it down through the operating system. 2.
3. Remove the keyboard base battery (3). Reverse this procedure to install the keyboard base battery. Power connector cable Description Spare part number Power connector cable 793714-001 Before removing the power connector cable, follow these steps: 1. Shut down the keyboard base. If you are unsure whether the keyboard base is off or in Hibernation, turn the keyboard base on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the keyboard base. 3.
1. Disconnect the power connector cable (1) from the keyboard base system board. 2. Remove the two Phillips PM2.0×3.6 screws (2) that secure the power connector cable bracket to the top cover. 3. Remove the power connector cable bracket (3). The power connector cable bracket is included in the Keyboard Base Bracket Kit, spare part number 793728-001. 4. Remove the Phillips PM1.5×2.7 screw (4) that secures the power connector to the top cover. 5. Remove the power connector cable (5).
For use in country or region: Spare part number: For use in country or region: Spare part number: For use in France 793738-051 For use in Slovenia 793738-BA1 For use in Germany 793738-041 For use in South Korea 793738-AD1 For use in Greece 793738-151 For use in Spain 793738-071 For use in Hungary 793738-211 For use in Sweden and Finland 793738-B71 For use in Iceland 793738-DD1 For use in Switzerland 793738-111 For use in India 793738-D61 For use in Taiwan 793738-AB1 For use in Is
4. Insert a case utility tool (4) or similar thin, plastic tool into the keyboard release hole and press on the back of the keyboard. NOTE: When releasing the keyboard, make sure the keyboard backlight cable (5) and the keyboard cable (6) route cleanly through the openings in the top cover. 5. Turn the keyboard base right side up with the front edge toward you. 6. Lift the rear edge of the keyboard (1) until it rests at an angle. 7.
Fingerprint reader board Description Spare part number Fingerprint reader board 793713-001 NOTE: The fingerprint reader board spare part kit does not include the fingerprint reader board cable. The fingerprint reader board cable is included in the Keyboard Base Cable Kit, spare part number 793721-001. Before removing the fingerprint reader board, follow these steps: 1. Shut down the keyboard base.
4. Remove the fingerprint reader board (4). Reverse this procedure to install the fingerprint reader board. TouchPad Description Spare part number TouchPad (includes cable) 793720-001 Before removing the TouchPad, follow these steps: 1. Shut down the keyboard base. If you are unsure whether the keyboard base is off or in Hibernation, turn the keyboard base on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the keyboard base. 3.
3. Remove the TouchPad (3). Reverse this procedure to install the TouchPad. Smart card reader board Description Spare part number Smart card reader board 793711-001 NOTE: The smart card reader board spare part kit does not include the smart card reader board cable. The smart card reader board cable is included in the Keyboard Base Cable Kit, spare part number 793721-001. Before removing the smart card reader board, follow these steps: 1. Shut down the keyboard base.
3. Remove the five Phillips PM1.5×2.7 screws (3) that secure the smart card reader board to the top cover. 4. Remove the smart card reader board (4). Reverse this procedure to install the smart card reader board. Connector board Description Spare part number Connector board (includes USB port and DisplayPort) 804350-001 NOTE: The connector board spare part kit does not include the connector board cable.
1. Release the ZIF connector (1) to which the smart card reader board cable is attached, and then disconnect the smart card reader board cable from the keyboard base connector board. 2. Release the ZIF connector (2) to which the connector board cable is attached, and then disconnect the connector board cable from the keyboard base system board. 3. Remove the two Phillips PM2.0×3.6 screws (3) that secure the connector board and bracket to the top cover. 4. Remove the connector board bracket (4).
4. Remove the bottom cover (see Bottom cover on page 74). 5. Remove the keyboard base battery (see Keyboard base battery on page 75). Remove the keyboard base system board: 1. Disconnect the fingerprint reader board cable from the LIF connector (1) on fingerprint reader board. 2. Detach the fingerprint reader board cable (2) from the top cover. (The fingerprint reader board cable is attached to the top cover with double-sided adhesive.) 3.
10. Release the ZIF connector (5) to which the connector board cable is attached, and then disconnect the connector board cable from the keyboard base system board. 11. Remove the two Phillips PM2.0×2.5 broad head screws (1) that secure the keyboard base system board to the top cover. 12. Remove the two Phillips PM2.0×3.6 screws (2) that secure the power connector cable bracket to the top cover. 13. Remove the power connector cable bracket (3).
15. Remove the keyboard base system board (5) by sliding it up and to the right at an angle. Reverse this procedure to install the keyboard base system board. Fingerprint reader board cable NOTE: The fingerprint reader board cable is included in the Keyboard Base Cable Kit, spare part number 793721-001. Before removing the fingerprint reader board cable, follow these steps: 1. Shut down the keyboard base.
3. Remove the fingerprint reader board cable (2). The fingerprint reader board cable is included in the Keyboard Base Cable Kit, spare part number 793721-001. Reverse this procedure to install the fingerprint reader board cable. Kickstand Description Spare part number Kickstand (includes rubber feet) 793715-001 Kickstand Hinge Kit 793716-001 Before removing the kickstand, follow these steps: 1. Shut down the keyboard base.
2. Remove the kickstand (2). Reverse this procedure to install the kickstand. Hinge assembly Description Spare part number Hinge assembly (includes left and right cables) 793717-001 Before removing the hinge assembly, follow these steps: 1. Shut down the keyboard base. If you are unsure whether the keyboard base is off or in Hibernation, turn the keyboard base on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the keyboard base. 3.
4. Remove the two Phillips PM2.0×2.5 broad head screws (4) that secure the hinge assembly to the top cover. 5. Remove the hinge assembly (5). Reverse this procedure to install the hinge assembly.
7 Computer Setup (BIOS), TPM, and HP Sure Start – Windows 10 Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory. NOTE: Use extreme care when making changes in Computer Setup.
Navigating and selecting in Computer Setup ● To select a menu or a menu item, use the tab key and the keyboard arrow keys and then press enter, or use a pointing device to select the item. NOTE: On tablets without keyboards, you can use your finger to make selections. ● To scroll up and down, select the up arrow or the down arrow in the upper-right corner of the screen, or use the up arrow key or the down arrow key on the keyboard.
Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS To decide whether you need to update Computer Setup (BIOS), first determine the BIOS version on your computer.
NOTE: If you connect your computer to a network, consult the network administrator before installing any software updates, especially system BIOS updates. BIOS installation procedures vary. Follow any instructions that are revealed on the screen after the download is complete. If no instructions are revealed, follow these steps: 1. Type file in the taskbar search box, and then select File Explorer. 2. Select your hard drive designation. The hard drive designation is typically Local Disk (C:). 3.
TPM BIOS settings (select products only) IMPORTANT: Before enabling Trusted Platform Module (TPM) functionality on this system, you must ensure that your intended use of TPM complies with relevant local laws, regulations and policies, and approvals or licenses must be obtained if applicable. For any compliance issues arising from your operation/ usage of TPM which violates the above mentioned requirement, you shall bear all the liabilities wholly and solely.
8 HP PC Hardware Diagnostics (UEFI) – Windows 10 HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device There are two options to download HP PC Hardware Diagnostics to a USB device: Download the latest UEFI version: 1. Go to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is displayed. 2. In the HP PC Hardware Diagnostics section, click the Download link, and then select Run. Download any version of UEFI for a specific product: 1. Go to http://www.hp.com/support, and then select your country.
9 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) – Windows 8 Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.
– or – Use the arrow keys to select Main > Ignore Changes and Exit, and then press enter. ● To save your changes and exit Computer Setup menus: Click the Save icon in the lower-right corner of the screen, and then follow the on-screen instructions. – or – Use the arrow keys to select Main > Save Changes and Exit, and then press enter. Your changes go into effect when the computer restarts. Restoring factory settings in Computer Setup NOTE: Restoring defaults will not change the hard drive mode.
Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.
BIOS installation procedures vary. Follow any instructions that are revealed on the screen after the download is complete. If no instructions are revealed, follow these steps: 1. From the Start screen, type file, and then select File Explorer. 2. Click your hard drive designation. The hard drive designation is typically Local Disk (C:). 3. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the update. 4. Double-click the file that has an .
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter Computer Setup. 3. Use a pointing device or the arrow keys to select one of the following options: ● Advanced > Boot Options > UEFI Boot Order > UEFI Hybrid ● Advanced > Boot Options > UEFI Boot Order > UEFI Native Boot mode ● Advanced > Boot Options > Legacy Boot Order > Legacy Boot Mode Press enter. 4.
Your changes go into effect when the computer restarts. Entering MultiBoot Express preferences When the Express Boot menu is displayed during startup, you have the following choices: ● To specify a boot device from the Express Boot menu, select your preference within the allotted time, and then press enter. ● To prevent the computer from defaulting to the current MultiBoot setting, press any key before the allotted time expires. The computer will not start until you select a boot device and press enter.
3. In the text box, enter the product name, and then click Go. – or – Click Find Now to let HP automatically detect your product. 4. Select your computer model, and then select your operating system. 5. In the Diagnostic section, click HP UEFI Support Environment. – or – Click Download, and then select Run. Using HP Sure Start (select models only) Select computer models are configured with HP Sure Start, a technology that continuously monitors the computer's BIOS for attacks or corruption.
10 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) – Windows 7 Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.
– or – Use the arrow keys to select Main > Ignore Changes and Exit, and then press enter. ● To save your changes and exit Computer Setup menus: Click the Save icon in the lower-right corner of the screen, and then follow the on-screen instructions. – or – Use the arrow keys to select Main > Save Changes and Exit, and then press enter. Your changes go into effect when the computer restarts. Restoring factory settings in Computer Setup NOTE: Restoring defaults will not change the hard drive mode.
Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.
1. Select Start > Computer. 2. Click your hard drive designation. The hard drive designation is typically Local Disk (C:). 3. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the update. 4. Double-click the file that has an .exe extension (for example, filename.exe). The BIOS installation begins. 5. Complete the installation by following the on-screen instructions.
4. To move the device up in the boot order, use a pointing device to click the up arrow, or press the + key. – or – To move the device down in the boot order, use a pointing device to click the down arrow, or press the key. 5. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the arrow keys to select Main > Save Changes and Exit, and then press enter.
● To specify a boot device from the Express Boot menu, select your preference within the allotted time, and then press enter. ● To prevent the computer from defaulting to the current MultiBoot setting, press any key before the allotted time expires. The computer will not start until you select a boot device and press enter. ● To allow the computer to start according to the current MultiBoot settings, wait for the allotted time to expire.
4. Select your computer model, and then select your operating system. 5. In the Diagnostic section, click HP UEFI Support Environment. – or – Click Download, and then select Run.
11 Specifications Metric U.S. Width 29.80 cm 11.73 in Depth 19.27 cm 7.59 in Height 1.07 cm 0.42 in Weight 0.82 kg 1.80 lbs Width 29.80 cm 11.73 in Depth 20.42 cm 8.04 in Height 2.08 cm 0.82 in Weight 1.54 kg 3.40 lbs Slate dimensions System (slate and keyboard base) dimensions Input power Operating voltage and current 19.5 V dc @ 2.31 A – 45 W 19.5 V dc @ 3.33 A – 65 W 19.5 V dc @ 4.62 A – 90 W 19.5 V dc @ 10.25 A – Slim 200 W 19.5 V dc @ 11.
12 Backup and recovery – Windows 10 This chapter provides information about the following processes. The information in the chapter is standard procedure for most products. ● Creating recovery media and backups ● Restoring and recovering your system For additional information, refer to the HP support assistant app. ▲ Type support in the taskbar search box, and then select the HP Support Assistant app. ‒ or – Click the question mark icon in the taskbar.
Creating HP Recovery media (select products only) If possible, check for the presence of the Recovery partition and the Windows partition. From the Start menu, select File Explorer, and then select This PC. ● If your computer does not list the Windows partition and the Recovery partition, you can obtain recovery media for your system from support. See the Worldwide Telephone Numbers booklet included with the computer. You can also find contact information on the HP website. Go to http://www.hp.
Using Windows Tools You can create recovery media, system restore points, and backups of personal information using Windows tools. NOTE: If storage is 32 GB or less, Microsoft System Restore is disabled by default. For more information and steps, see the Get started app. ▲ Select the Start button, and then select the Get started app. Restore and recovery There are several options for recovering your system.
Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state by using the HP Recovery media that you either created or that you obtained from HP, or by using the HP Recovery partition (select products only). If you have not already created recovery media, see Creating HP Recovery media (select products only) on page 114.
Using the HP Recovery partition (select products only) The HP Recovery partition allows you to perform a system recovery without the need for recovery discs or a recovery USB flash drive. This type of recovery can be used only if the hard drive is still working. To start HP Recovery Manager from the HP Recovery partition: IMPORTANT: For a tablet with a detachable keyboard, connect the keyboard to the keyboard dock before beginning these steps (select products only). 1.
Changing the computer boot order If your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection to an optical drive or a USB flash drive. To change the boot order: IMPORTANT: For a tablet with a detachable keyboard, connect the keyboard to the keyboard dock before beginning these steps. 1. Insert the HP Recovery media. 2.
13 Backup and recovery – Windows 8 To protect your information, use Windows backup and restore utilities to back up individual files and folders, back up your entire hard drive, create system repair media (select models only) by using the installed optical drive (select models only) or an optional external optical drive, or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.
Using the Windows recovery tools To recover information you previously backed up, see Windows Help and Support for steps on restoring files and folders. To recover your information using Automatic Repair, follow these steps: CAUTION: Some Startup Repair options will completely erase and reformat the hard drive. All files you have created and any software installed on the computer are permanently removed.
4. Press f11 while the “Press for recovery” message is displayed on the screen. 5. Follow the on-screen instructions. Using Windows operating system media (purchased separately) To order a Windows operating system DVD, contact support. See the Worldwide Telephone Numbers booklet included with the computer. You can also find contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions.
Using Windows Refresh or Windows Reset When your computer is not working properly and you need to regain system stability, the Windows Refresh option allows you to start fresh and keep what is important to you. The Windows Reset option allows you to perform detailed reformatting of your computer, or remove personal information before you give away or recycle your computer. For more information on these features, see Windows Help and Support.
14 Backup and recovery – Windows 7 Your computer includes HP and Windows tools to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your computer to a proper working state, all with simple steps. This section provides information about the following processes: ● Creating recovery media and backups ● Restoring and recovering your system Creating recovery media and backups Recovery after a system failure is only as good as your most recent backup. 1.
applications if the hard drive becomes corrupted. HP Recovery Disc Creator can create two kinds of recovery DVDs: ● Windows 7 operating system DVD—Installs the operating system without additional drivers or applications. ● Driver Recovery DVD—Installs specific drivers and applications only, in the same way that the HP Software Setup utility installs drivers and applications. Creating recovery media NOTE: The Windows 7 operating system DVD can be created only once.
To create a backup using Windows Backup and Restore: NOTE: The backup process may take over an hour, depending on file size and the speed of the computer. 1. Select Start > All Programs > Maintenance > Backup and Restore. 2. Follow the on-screen instructions to set up your backup, create a system image (select models only), or create system repair media (select models only).
1. If possible, back up all personal files. 2. If possible, check for the presence of the Windows partition. To check for the Windows partition, select Start > Computer. NOTE: If the Windows partition is not listed, you must recover your operating system and programs using the Windows 7 operating system DVD and the Driver Recovery media. For additional information, see Using Windows 7 operating system media on page 126. 3.
To initiate recovery using a Windows 7 operating system DVD: NOTE: This process takes several minutes. 1. If possible, back up all personal files. 2. Restart the computer, and then insert the Windows 7 operating system DVD into the optical drive before the Windows operating system loads. 3. When prompted, press any keyboard key. 4. Follow the on-screen instructions. 5. Click Next. 6. Select Repair your computer. 7. Follow the on-screen instructions. After the repair is completed: 1.
15 Statement of Volatility The purpose of this document is to provide general information regarding non-volatile memory in industrystandards based HP Business Notebook PC systems and provide general instructions for restoring nonvolatile memory that can contain personal data after the system has been powered off and the hard drive has been removed. HP Business Notebook PC products that use Intel-based or AMD®-based system boards contain volatile DDR memory.
Configuration, then AMT Options. Then select Un-configure AMT on next boot. Select Save, then Yes. Select the File menu, and then select Save Changes and Exit. Reboot the system and confirm that you want to un-configure AMT. 2. j. If the optional Intel Anti-Theft Technology (AT) was activated, contact the provider to deactivate it. k. If the optional Absolute® Software Computrace® management and tracking service was activated on the notebook PC, contact the provider to deactivate it. l.
Non-volatile memory usage Non Volatile Memory Type Amount (Size) Does this memory store customer data? Does this memory retain data when power is removed? What is the purpose of this memory? How is data input into this memory? How is this memory write protected? Real Time Clock (RTC) battery backed-up CMOS configuration memory (CMOS) 256 Bytes No Yes Stores system date and time and limited keyboard controller data. Using the F10 Setup utility or changing the Microsoft Windows date and time.
Non Volatile Memory Type Amount (Size) Does this memory store customer data? Does this memory retain data when power is removed? What is the purpose of this memory? How is data input into this memory? How is this memory write protected? input using the F10 setup utility or a custom utility. render the PC nonfunctional. Intel Management Engine Firmware (present only in models ending in a ‘p’ or ‘w’ or with Intel Centrino Pro technology) 1.
Non Volatile Memory Type Amount (Size) Does this memory store customer data? Does this memory retain data when power is removed? What is the purpose of this memory? How is data input into this memory? How is this memory write protected? Webcamera 64 KBits No Yes Store webcamera configuration and firmware. Using a utility from the device manufacturer that can be run from Windows.
5. What is meant by “Restore the nonvolatile memory found in Intel-based system boards?” This relates to clearing the Real Time Clock (RTC) CMOS memory that contains PC configuration data. 6. Does resetting the CMOS configuration memory return the PC back to factory defaults? The process of resetting the CMOS will return certain system settings to factory default but will not reset many of the system data and configuration defaults to their default settings.
16 Backup and recovery – Windows 7 Your slate includes HP and Windows tools to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your slate to a proper working state, all with simple steps. This section provides information about the following processes: ● Creating recovery media and backups ● Restoring and recovering your system Creating recovery media and backups Recovery after a system failure is only as good as your most recent backup. 1.
applications if the hard drive becomes corrupted. HP Recovery Disc Creator can create two kinds of recovery DVDs: ● Windows 7 operating system DVD—Installs the operating system without additional drivers or applications. ● Driver Recovery DVD—Installs specific drivers and applications only, in the same way that the HP Software Setup utility installs drivers and applications. Creating recovery media NOTE: The Windows 7 operating system DVD can be created only once.
To create a backup using Windows Backup and Restore: NOTE: The backup process may take over an hour, depending on file size and the speed of the slate. 1. Select Start > All Programs > Maintenance > Backup and Restore. 2. Follow the on-screen instructions to set up your backup, create a system image (select models only), or create system repair media (select models only).
1. If possible, back up all personal files. 2. If possible, check for the presence of the Windows partition. To check for the Windows partition, select Start > Slate. NOTE: If the Windows partition is not listed, you must recover your operating system and programs using the Windows 7 operating system DVD and the Driver Recovery media. For additional information, see Using Windows 7 operating system media on page 126. 3.
To initiate recovery using a Windows 7 operating system DVD: NOTE: This process takes several minutes. 1. If possible, back up all personal files. 2. Restart the slate, and then insert the Windows 7 operating system DVD into the optical drive before the Windows operating system loads. 3. When prompted, press any keyboard key. 4. Follow the on-screen instructions. 5. Click Next. 6. Select Repair your slate. 7. Follow the on-screen instructions. After the repair is completed: 1.
17 Power cord set requirements The wide-range input feature of the slate permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the slate meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet the requirements of the country or region where the slate is used.
Country/region Accredited agency Applicable note number South Korea EK 4 Sweden CEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used. 2. The flexible cord must be Type SPT-3 or equivalent, No.
18 Recycling When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/ recycle.
Index A AC adapter, spare part numbers 26 AC adapter/battery light 17 adapter port 7 alignment post 11 alignment post connector 7 alignment post connector bracket removal 49 spare part number 22, 50 ambient light sensor 9 antenna location 9 removal 67, 70, 71 spare part numbers 67, 70, 71 Antenna Kit, spare part numbers 22, 67, 70, 71 audio jack board removal 51 spare part number 23, 51 audio, product description 1 audio-in (microphone) jack 7, 15 audio-out (headphone) jack 7, 15 B back cover removal 35 spa
fingerprint reader board cable removal 87, 88 spare part number 87, 88 fn key 12 front-facing webcam location 9 removal 65 spare part number 21, 65 function keys 12 G graphics, product description 1 grounding guidelines 31 guidelines equipment 33 grounding 31 packaging 32 transporting 32 workstation 32 H hard drive recovery 120, 126, 137 headphone (audio-out) jack 7, 15 heat sink removal 62 spare part number 21, 62 hinge assembly removal 89 spare part number 26, 89 HP PC Hardware Diagnostics (UEFI) download
video 1 wireless 1, 2 product name 1 R rear-facing webcam location 6 removal 64 spare part number 21, 64 recovery 122 recovery media creating 123 using for restore 126 recovery media, creating 134 recovery media, using for restore 137 recovery partition 120, 126, 137 recovery tools 123, 134 recovery tools, Windows 125, 136 recovery, system 125, 136 refresh 122 release latch 11 removal/replacement procedures 34 keyboard base 74 reset 122 restoring the hard drive 120, 126, 137 rotate lock button 6 RTC battery
removal 67 spare part numbers 22, 67 WWAN module removal 42 spare part numbers 21, 42 Index 145
